"This hotel was perfect for my needs - friendly staff, perfect sized room at a good price and right opposite the station with a Starbucks next door (although service v slow here in comparison!).
Overall, great short term stop over in Newcastle."
"Room was ok
Stairs case to room was a tight spiral staircase
Food was great
Noise from wedding part till gone 01:30
Appreciate they was celebrating but others was also staying there also
Contacted reception told them sink was cracked and when used water leaked on the floor when my wife told them this was told yes that’s been reported before.
Nice Quirky castle just a let down on stay due to state of bathroom needs a good clean and new toilet seat and new sink"
"Hotel is in a good location, and only about a 10 - 15 minute walk to the centre of Newcastle.
Hotel had parking as well which was good.
Hotel itself was clean and tidy. The beds were really comfortable and the shower very nice, but the rooms were a little tired and could do with a refresh. Still comfortable though.
Staff were friendly and polite."
"Loved the character of the hotel,a delightful surprise.
Close to the station, taxi rank outside.
Friendly, helpful staff.
Thoroughly enjoyed our 6 night stay and will definitely recommend it to friends and family."
"Pre booked breakfast but at dining room door told we hadn’t paid for it on several occasions when we had paid previous night, quite embarrassing in front of other guests.
Bedroom-clean, very roomy, just recently redecorated but shocking sour/dirty mop smell from bathroom."
"Great hotel, staff were really friendly and helpful. Dinner in Siren restaurant was delicious, but was really quiet for a Saturday night - feels like it's a hidden gem yet to be discovered!"