Studio, 1 Queen Bed with Sofa bed
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Reviews of Towneplace Suites Fredericksburg

3 out of 5
Towneplace Suites Fredericksburg
4700 Market Street, Fredericksburg, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 100 out of 193 reviews" "
Rating 8 - Good. 60 out of 193 reviews" "
Rating 6 - Okay. 17 out of 193 reviews" "
Rating 4 - Poor. 12 out of 193 reviews" "
Rating 2 - Terrible. 4 out of 193 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and the room was really nice. The 2 bedroom suite was nice and spacious.
Stayed 1 night in Feb 2024

8/10 Good

Pauline

Stayed 3 nights in Oct 2023

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

JULIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Wberyone we encountered was so nice and helpful. They made our stay enjoyable.
Stayed 1 night in Dec 2023

8/10 Good

Stephanie

Stayed 1 night in Dec 2023

10/10 Excellent

David, Orleans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a place to get off the road and sleep. This place was better than some much more expensive places I've booked for longer stays. I'll stay again if I'm ever overnight in Virginia.
Stayed 1 night in Nov 2023

10/10 Excellent

susana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
When we travel from New England to Florida, a few times a year, we always stay at Towneplace Suites. Always great staff always clean rooms. They do a fantastic job of keeping the rooms up to a great standard and we appreciate that very much.
Stayed 1 night in Oct 2023

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Maggie

Stayed 1 night in Sep 2023

10/10 Excellent

Christine

Stayed 1 night in Sep 2023

10/10 Excellent

Trina

Stayed 1 night in Aug 2023

4/10 Poor

Amy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
LOCK YOUR SUITCASES!!!
Watch yourself!!! Something major has changed at this location. Seems to have declined in appearance and employees. Had to switch rooms due to faulty AC unit first night. Floor and carpet soaked. That was handled by the desk clerk offering a room only a few doors down which was greatly appreciated. However, on our last day of our stay (3 nights) housekeeping went into our room sometime during the day, this was after our magnetic sign posted on door requested no service needed. Luggage and medication bags were gone through. Immediately called the desk and was advised we would have to speak to the manager the next morning at 7am. Went down to the desk at 7 and was told to come back later and meet the manager at 9am instead. This caused us to get up early and rearrange our day but that was not even taken into consideration by anyone whatsoever. Apparently the customers needs do not matter? That is something to consider when staying there. Met with the manager at 9am where we were confronted with whole housekeeping staff. Nothing was offered as a solution whatsoever by the location “manager” it was supposedly turned over to a “higher up” to get back to us about it via email. Really?? All I can say is… Be careful staying here anymore!!! It’s been the worst trip I’ve ever experienced here and have stayed multiple times over the last several years. We will seek an alternative location next time. I can’t believe MARRIOTT has lowered their standards so much. Extremely disappointed.
Stayed 3 nights in Aug 2023

10/10 Excellent

George, Spotsylvania

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, friendly, professional feels like staying with family except there’s no arguing lol
Stayed 7 nights in Jul 2023
Response from JAK on 11 Aug 2023
Thank you so much for staying with us! We hope to see you again soon!

10/10 Excellent

Arnest

Stayed 1 night in Jul 2023
Response from JAK on 11 Aug 2023
Thank you so much for staying with us!

8/10 Good

Venkata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from JAK on 11 Aug 2023
Thank you so much for staying with us!

10/10 Excellent

Ken

Stayed 1 night in Jun 2023
Response from JAK on 11 Aug 2023
Thank you so much for staying with us!

10/10 Excellent

Natalie

Stayed 1 night in Jun 2023

8/10 Good

Frank, Astoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was a little cramped, sufficient for length of stay. Breakfast room was also cramped though the product, particularly the coffee was very good. The Breakfast Room Attendant’s pleasant disposition was exceeded only by her professionalism. Desk staff was accommodating and genuinely courteous.
Stayed 2 nights in Jun 2023
Response from JAS on 12 Jun 2023
Thank you for taking the time to provide feedback about your recent stay with us. We appreciate you and hope that you return soon!

8/10 Good

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from JAS on 12 Jun 2023
Thank you for taking the time to provide feedback about your recent stay with us. We appreciate you and hope that you return soon!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice furniture and a free morning breakfast.
Stayed 2 nights in Jun 2023
Response from JAS on 12 Jun 2023
Thank you so much for your positive feedback and for staying with us. We hope to see you again in the future!

6/10 Okay

Chrissy

Stayed 1 night in May 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
I loved the room. It was bigger than I expected. The breakfast left a little bit to be desired. The scone was hard as a rock--it seemed to be over baked rather than stale. The coffee was pretty good, though. In any case, I didn't even realize there was free breakfast, and a lot of hotels don't offer it anymore, so just having the free food was a bonus. The room was quiet and clean. The furniture was a little uncomfortable, but for the price point, I can't complain. I'd stay here again.
Stayed 2 nights in Jun 2023
Response from JAS on 12 Jun 2023
Thank you for taking the time to provide feedback about your recent stay with us. We appreciate you and hope that you return soon!

10/10 Excellent

Tom

Stayed 1 night in Jun 2023

8/10 Good

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay at Townplace Suites again!
Stayed 4 nights in May 2023
Response from JAS on 12 Jun 2023
Thank you for taking the time to provide feedback about your recent stay with us. We appreciate you and hope that you return soon!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Like having my own place, not just a hotel room
Stayed 2 nights in May 2023
Response from JAS on 12 Jun 2023
Thank you for taking the time to provide feedback about your recent stay with us. We appreciate you and hope that you return soon!

6/10 Okay

Anntionette Adams

Travelled with family and small children
Liked: Staff & service
When I checked into my room, I didn't have any wash cloths so I had to go down to the 1st floor to retrieve wash cloths. Additionally, my room didn't get cleaned or the dirty towels replaced that I had on the floor in the bathroom.
Stayed 3 nights in May 2023

10/10 Excellent

Amwlia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Place is clean hot foods convenient for restaurants and shopping and exit in 95
Stayed 2 nights in May 2023
Response from JAS on 12 Jun 2023
Thank you for taking the time to provide feedback about your recent stay with us. We appreciate you and hope that you return soon!

6/10 Okay

Nunzio, Lawrenceville

Liked: Staff & service
Very nice enclosed pet area and decent breakfast, otherwise property felt dated and surrounded buy businesses or GoodWill facility.
Stayed 2 nights in May 2023
Response from JAS on 12 Jun 2023
Thank you for taking the time to provide feedback about your recent stay with us. We appreciate you and hope that you return soon!

10/10 Excellent

Merceds, Towson

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and hotel was very clean.
Stayed 1 night in May 2023
Response from JAS on 12 Jun 2023
Thank you for taking the time to provide feedback about your recent stay with us. We appreciate you and hope that you return soon!

8/10 Good

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are the best feature of this hotel. Friendly and accommodating. It’s a. Older facility and that shows; but we slept like logs! It’s a dog friendly hotel. That said we heard several barkers/tappers on the way to and across from our room. The woman at the desk offered us a room in a quiet area without any fuss and we were very pleased. The hotel needs a refresh.
Stayed 1 night in May 2023
Response from JAS on 12 Jun 2023
Thank you for taking the time to provide feedback about your recent stay with us. We appreciate you and hope that you return soon!

4/10 Poor

Karen

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was great but the one treadmill in the fitness center was out of order
Stayed 1 night in May 2023
Response from JAS on 12 Jun 2023
Thank you for taking the time to provide feedback about your recent stay with us. We appreciate you and hope that you return soon!

8/10 Good

noreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Nice room for a decent price. Close to 95. Would stay again.
Stayed 1 night in May 2023
Response from JAS on 12 Jun 2023
Thank you for taking the time to provide feedback about your recent stay with us. We appreciate you and hope that you return soon!

10/10 Excellent

susana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a hidden gem! I had been to this hotel many years ago and remember it being great. I traveled with a dog back then.. i found that this hotel was still wonderful after all these years. Management has kept it up wonderfully. Our room looked as if ut was just reoainted although i dont think that was the case. Very clean. Everything you need as far ss shampoo conditioner and body wash. Dish wasging soap and paper towels in the small kitchen.. i have absolutely nothing negative to say about thus hotel. I would like to say THANK YOU for providing us a freat stay.
Stayed 1 night in May 2023
Response from JAS on 10 May 2023
Thank you so much for your positive feedback! We truly hope for the chance to serve you again in the future!

4/10 Poor

Elise

Disliked: Cleanliness, property conditions & facilities
Gross
Gross. I can’t believe this hotel is $175/night. It reeks of that lavender fresh step deodorizer and the air is so stale. Rooms are dated and aged. It looks like a days inn not a Marriott. Don’t pay more than $75 for a room at this hotel.
Stayed 1 night in May 2023
Response from JAS on 10 May 2023
I am truly sorry that you got this impression and feel this way about our hotel. We often get compliments about our fresh clean smell, so I regret to hear that this smell was not preferred by you. We are undergoing a full renovation and we are about 75% complete with this. I am sorry that you didn't get the full experience of our completed face lift! The value for of our service and amenities I assure you are priced fairly! Thank you again for staying with us!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay here again! Place was clean and had everything you need in the studio I stayed in.
Stayed 1 night in Apr 2023
Response from JAS on 10 May 2023
Thank you so much for your positive feedback! We truly hope for the chance to serve you again in the future!

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located close to I95, very confortable bed. A bit expensive.
Stayed 1 night in Apr 2023
Response from JAS on 10 May 2023
Thank you so much for your positive feedback! We truly hope for the chance to serve you again in the future!

10/10 Excellent

Tayme

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for families
I stay here very often with my kids. The people here are so nice, friendly, and accommodating. I cannot say enough good things about it.
Stayed 2 nights in Apr 2023
Response from JAS on 10 May 2023
Thank you so much for your positive feedback! We truly hope for the chance to serve you again in the future!

8/10 Good

Traci

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pleasant stay
Very clean room. Bathtub faucet continuously dripped and the bathroom showed some wear but overall a pleasant stay.
Stayed 1 night in Apr 2023
Response from JAS on 10 May 2023
Thank you so much for your positive feedback! We truly hope for the chance to serve you again in the future!

10/10 Excellent

Austin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It was very welcoming and homey. I didnt have any dislikes at all. Ill definitely be back
Stayed 1 night in Apr 2023
Response from JAS on 10 May 2023
Thank you so much for your positive feedback! We truly hope for the chance to serve you again in the future!

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from JAS on 12 Jun 2023
Thank you for taking the time to provide feedback about your recent stay with us. We appreciate you and hope that you return soon!

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from JAS on 10 May 2023
Thank you so much for your positive feedback! We truly hope for the chance to serve you again in the future!

10/10 Excellent

David. F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from JAS on 19 Apr 2023
Thank you so much for staying with and the positive feedback! We hope to see you again soon!

10/10 Excellent

Kelly

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for pets, especially cats which many hotels don't like. There was only one queen bed, but also a loveseat/sleeper. Well appointed kitchen with large fridge, 2 burner stove and dishwasher.
Stayed 1 night in Apr 2023
Response from JAS on 19 Apr 2023
Thank you so much for staying with and the positive feedback! We hope to see you again soon!

10/10 Excellent

Brad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl who checked us in on 4/14 evening was the best. Asset to the company, great stay.
Stayed 1 night in Apr 2023
Response from JAS on 19 Apr 2023
Thank you so much for staying with and the positive feedback! We hope to see you again soon!

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from JAS on 10 Apr 2023
Thank you so much for staying with us and the positive feedback! We hope to see you again soon!

10/10 Excellent

CAROL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Apr 2023
Response from JAS on 10 Apr 2023
Thank you so much for staying with us and the positive feedback! We hope to see you again soon!

10/10 Excellent

Dinelle

Stayed 1 night in Apr 2023
Response from JAS on 10 Apr 2023
Thank you so much for staying with us and the positive feedback! We hope to see you again soon!

6/10 Okay

Vincent

Liked: Cleanliness
I know it wasn’t a higher end Marriott, but I didn’t think it would be like a Days Inn
Stayed 1 night in Apr 2023
Response from JAS on 10 Apr 2023
Thank you for taking the time to share your thoughts about your recent stay with us. I regret to hear that you did not enjoy your stay. We are currently under renovation , working on a fresh new look. I hope you will give us a second chance in the furture!

10/10 Excellent

Mary

Stayed 1 night in Apr 2023
Response from JAS on 10 May 2023
Thank you so much for your positive feedback! We truly hope for the chance to serve you again in the future!