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Reviews of Residence Inn By Marriott Fort Lauderdale Plantation

3 out of 5
Residence Inn By Marriott Fort Lauderdale Plantation
130 N University Dr, Plantation, FL

Reviews

8.2

Very good

Rating 10 - Excellent. 282 out of 666 reviews" "
Rating 8 - Good. 241 out of 666 reviews" "
Rating 6 - Okay. 81 out of 666 reviews" "
Rating 4 - Poor. 35 out of 666 reviews" "
Rating 2 - Terrible. 27 out of 666 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2024

10/10 Excellent

MIKE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT PLACE TO STAY!!!!!! Very accommodating. Our room was super spacious. The continental breakfast was the best we ever had without going to a restaurant. The staff was always on par. VERY CLEAN AND MAINTAINED.
Stayed 1 night in Apr 2024

2/10 Terrible

vanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room was dirty. Second room was fine. Lots of ants. Asked for towels and never got them delivered.
Stayed 2 nights in Apr 2024

10/10 Excellent

Angie, Apopka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an easy process to check in. Daily cookies were yummy and breakfast was good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shamar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location and overall ambience of the hotel. However the breakfast provided was average and can be improved.
Stayed 10 nights in Mar 2024

10/10 Excellent

Kath

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and really comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay in the two bedroom suite. We appreciated the convenient parking, the cleanliness of the room, daily housekeeping, dishes available in the kitchen, wonderful hot breakfast each morning, beautiful courtyard with fire pit, nice pool, basketball court, and delicious cookies every day. The beds were not very comfortable, but that wouldn’t deter us from staying there again. It was an overall excellent stay for our family of 5.
Stayed 4 nights in Mar 2024

10/10 Excellent

Breanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very spacious. Love the pool & hot tub area, wish I were there longer to enjoy it!
Stayed 1 night in Mar 2024

6/10 Okay

Patrice

Stayed 2 nights in Mar 2024

6/10 Okay

Shevanese Althea, warrenton

Liked: Staff & service
Stayed 3 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Two teens and two adults. Great environment for family.
Stayed 6 nights in Feb 2024
Response from Michelle on 9 Mar 2024
Thank you for staying with us, we are happy to hear that you had a pleasant stay with us. We hope to see you again.

4/10 Poor

Vishram, Toronto

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff. Elevator in Building 2 needs a thorough cleaning, smells [mold ? ] Carpet smells also but not as bad.
Stayed 3 nights in Feb 2024
Response from Michelle on 9 Mar 2024
Thank you for staying with us. We strive to provide excellent service. I am sorry to hear that you had a few issues and appreciate letting us know. We will pass it to our leadership team to try to get these issue resolved. Thank you once again.

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay
Stayed 1 night in Feb 2024
Response from Michelle on 9 Mar 2024
Thank you for staying with us, we are happy to hear that you enjoyed your stay. Thank you and we look forward to your next visit

10/10 Excellent

Teri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michelle on 9 Mar 2024
Thank you for staying with us. We appreciate your feedback and we are happy to hear that you had a wonderful stay.

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michelle on 9 Mar 2024
Thank you for staying with us, we are happy you had a good stay and look forward to your next visit. Thank you once again

6/10 Okay

Jasmine

Stayed 4 nights in Dec 2023
Response from Michelle on 9 Mar 2024
Thank you for staying with us. We appreciate your feedback and will use it to try to improve our service. We strive to provide quality service so that you can feel like you are at home away from home. Thank you once again

8/10 Good

Russell

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Michelle on 9 Mar 2024
Thank you for staying with us, we would like to thank you for your feedback and hope to use this to improve our service quality. Thank you.

8/10 Good

chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff
Stayed 2 nights in Jan 2024
Response from Michelle D on 3 Feb 2024
Dear Chad,Thank you for staying with us we are happy you had a wonderful stay and that our staff were able to help make your stay a memorable one. We can't wait to see you again. Thank you.

6/10 Okay

Armen

Stayed 4 nights in Jan 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable!
Very nice and helpful staff- I liked how they interacted with each other too. Plenty of space for our family and good breakfast too
Stayed 1 night in Jan 2024
Response from Michelle D on 3 Feb 2024
Good day Barbara,Thank you for choosing to stay at our property we were happy to welcome you and we are happy your stay with us was a pleasant one. Our team are exceptional and always try to make very one feel at home. Thank you again and we look forward to your next visit.

8/10 Good

Chyrisia, Virgin Gorda

Stayed 1 night in Jan 2024
Response from Michelle Douglas on 27 Jan 2024
Thank your for staying with us. We greatly appreciate your feedback and will use it to make our guest experiences even better.

10/10 Excellent

Alecia

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great place and will stay there again.
Stayed 8 nights in Dec 2023

2/10 Terrible

Simara

Stayed 1 night in Jan 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect
Stayed 13 nights in Dec 2023

6/10 Okay

Melanie

Travelled with family
Liked: Cleanliness, staff & service
We were disappointed to hear that they did not have a shuttle to the airport we specifically chose this hotel because it stated on their website that they offered the service
Stayed 1 night in Dec 2023

10/10 Excellent

Esthermae

Stayed 5 nights in Dec 2023

10/10 Excellent

Jennifer

Response from Michelle on 9 Mar 2024
Thank you for staying with us, we are happy to hear that you had a good stay, thank you for your feedback we appreciate it.

8/10 Good

Chantale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the location. Will stay therr again.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Lindsey

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Shawn, NAS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My family and I have been staying at your hotel for many years and everytime we are in the Ft. Lauderdale area. It js safe, clean, convenience and we consider the hotel a home away from home.

4/10 Poor

Dandre

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
I stayed for 3 days and unfortunately I was close to the pool and the basketball court, i couldn’t sleep for the noise and that made me not enjoy. The rooms can use a lil updating as the furnitures appear old. The location was close to everything I needed
Stayed 3 nights in Nov 2023
Response from Froint Desk on 21 Nov 2023
Thank you for taking the time to let us know how we are doing as a hotel. I do apologize about the noise as it should be doe by 10pm daily. Housekeeping has also been informed about the room.

10/10 Excellent

Tischka, Nassau

Stayed 1 night in Oct 2023
Response from Front Desk on 21 Nov 2023
Thank you for taking the time to fill out our survey.

8/10 Good

Patricia

Stayed 2 nights in Nov 2023

10/10 Excellent

Marcelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choise
Nice hotel in Plantation, comfortable spacius and nice amenities, room is so good. a great restaurant across the street and safe neighborhood, just I can't believe parking lot has a cost of $5 per night, it is very weird in this area
Stayed 2 nights in Nov 2023
Response from Front Desk on 24 Nov 2023
Thank you for the review. We are pleased that your stay was good. Parking was implamented when the restraunts went in about a year ago.

6/10 Okay

L

Travelled with family and small children
Checkin & out was smooth, nice for first time stay spacious what i needed but didnt like the idea of paying for parking daily & not being able to have the room cleaned during our stay
Stayed 2 nights in Nov 2023
Response from Stephen on 12 Nov 2023
Good day L. Thank you for taking the time to let us know how we are doing as a hotel. Parking at this hotel started about a year ago when Kaluz opened. I do apologize about the room not being cleaned while here, It should of been done every other day. Please reach out if you have any questions.

10/10 Excellent

Ana, HAVERHILL

Stayed 1 night in Oct 2023

8/10 Good

Ephraim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the 2 bedroom option mostly.
Stayed 3 nights in Oct 2023
Response from Front Desk on 2 Nov 2023
Thank you for taking the time to fill out our survey. We are glad you had a enjoyable stay.

4/10 Poor

Robert

Stayed 1 night in Oct 2023
Response from Front Desk on 21 Nov 2023
Thank you for responding

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Disappointed in the Brand at this Location
There was no sign in front of the lobby, so I drove around the parking lot twice before seeing the small 130 sign and found check-in. Thank goodness that it was light outside. The door to Bldg 2 that I was told to go in, didn't work and I had to use the side door. The buildings are not secured (campus style) which didn't make me feel safe. The room was as expected and breakfast food was good. I will not stay here again.
Stayed 1 night in Oct 2023
Response from Front Desk on 31 Oct 2023
Good day, Thank you for taking the time to give us some feedback on your stay. I do apologize that we did not meet your standards. This information will be passed on to the correct departments

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having to pay for parking. I wasn’t aware of that prior to booking.
Stayed 1 night in Oct 2023
Response from Front Desk on 23 Oct 2023
Thank you for your review. I do apologize that you were not informed about parking. We have been charging for over a year now. It states on the brand website as it should state on the 3rd party site as well. I will look into it.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
No frills hotel - very clean and comfortable room. Loved the space in the room and the kitchen. Staff were all friendly and the continental breakfast was good. I would definitely stay here again.
Stayed 1 night in Oct 2023
Response from Stephen on 10 Oct 2023
Good Day, Thank you for the wonderful review. We are pleased that your stay with us was enjoyable. We will welcome you back any time

10/10 Excellent

Jessica, Miami Gardens

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were accommodating.
Stayed 1 night in Oct 2023
Response from Stephen on 10 Oct 2023
Good Day, Thank you for your review.

8/10 Good

Cleo

Travelled with group
Liked: Staff & service, property conditions & facilities
there was road works goin on. there was a lot of traffic.
Stayed 3 nights in Sep 2023
Response from front desk on 4 Oct 2023
Thank you for your review. Road work and traffic is always going on down here in plantation as they are redoing all the main roads.

10/10 Excellent

Cecille

Wonderful proximity to the airport, and it’s a straight shot on I595 to the artery on which the hotel is located. Within 2 miles of 3 major banks, multiple fast food and sit down restaurants, major retail malls mid and high end, Walgreens Pharmacy and a Whole Foods grocery. Next door to a gas station. Spacious studio, large bathroom with good shower pressure, rocking A/C, television and kitchen with all the necessities. All at a great daily rate. My only negative is that the access door to the building I stayed in takes too long to self-close to guarantee security.
Stayed 2 nights in Sep 2023
Response from Stephen on 21 Sept 2023
Cecille,Thank you for the wonderful review. It's always nice to get great feedback from our guests. I will pass on your concern to the management team to check on the door.

6/10 Okay

ANIKA

Liked: Amenities
Disliked: Staff & service
Now that COVID measures are relax, I would except daily house keeping. Cleaning was every other day and was not mentioned to me during check in was an issue for me.
Stayed 3 nights in Sep 2023
Response from Stephen on 14 Sept 2023
Anika, Thank you for taking the time to let us know how we are doing and what we can improve on. I understand a daily cleaning would be nice to go back to. We have rules that we need to follow and that is one of them for now. I do hope soon that we can go back to normal.

6/10 Okay

Farhana

Travelled with family
Disliked: Property conditions & facilities
Need maintenance. Towel holder, toilet paper holder are broken, no hand & body lotion, no dishwashing, sponge in the kitchen.
Stayed 3 nights in Sep 2023
Response from Stephen on 15 Sept 2023
Farhana, Thank you for taking the time to let us know how we are doing and what we need to improve on. Your issues have been brought to the attention of each department to make sure this is an isolated incident. I do apologize.

10/10 Excellent

Melissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Residence Inn was really nice and convenient. I love the fact that it was well kept and the customer service was a plus. In addition to being well kept the property was also close in distance to alot of shopping and dinning places. Definitely would recommend and book again.
Stayed 4 nights in Aug 2023
Response from Stephen on 7 Sept 2023
Melissa, Thank you for the kind review. We are pleased your stay with us was enjoyable. We look forward to seeing you again.

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Basketball hoop right by the pool and super friendly staff.
Stayed 3 nights in Aug 2023
Response from Stephen on 1 Sept 2023
Greg, Thank you for the review. We are pleased the stay went well.

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was that the pillows were very flat
Stayed 2 nights in Aug 2023
Response from Stephen on 30 Aug 2023
Shannon, thank you for taking the time to let us know how we are doing as a hotel. I will pass your concern on to housekeeping about the pillows.