Outdoor pool

Reviews of Residence Inn by Marriott Fort Lauderdale Airport & Cruise Port

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1006 reviews" "
Rating 8 - Good. 211 out of 1006 reviews" "
Rating 6 - Okay. 65 out of 1006 reviews" "
Rating 4 - Poor. 28 out of 1006 reviews" "
Rating 2 - Terrible. 30 out of 1006 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Judy, Wantagh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the convenience to the airport which worked out very well. We were able to walk to a restaurant for dinner which was good, but the location is really for airport convenience. The shuttle to the airport was also very convenient. We were able to return our car the night before and take the shuttle back, and then take it to the airport again the next morning.
Stayed 1 night in Mar 2024
Response from General Manager on 23 May 2024
Dear Judy, Thank you for sharing about your recent experience at Residence Inn Fort Lauderdale Airport & Cruise Port. We were delighted to read you enjoyed your stay, and we thank you for pointing out our great location close to the airport. It is wonderful to know you were also able to take advantage of our shuttle service to the airport. We appreciate your business and hope you will stay with us again on your next visit to the city.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, convenient
Stayed 2 nights in May 2024
Response from General Manager on 23 May 2024
Dear Francis, Thank you for choosing Residence Inn Fort Lauderdale Airport & Cruise Port. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Colyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 22 May 2024
Dear Anna, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We'd love to host you again someday for yet another unforgettable visit.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Jalisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for my solo birthday trip and everything was just amazing. Check in super easy and check out super easy. I felt safe, Clean rooms, a little older rooms but it was fine. I enjoyed my stay and can’t wait to book again.
Stayed 2 nights in May 2024
Response from General Manager on 21 May 2024
Dear Jalisa, Everyone here sends you more beautiful birthday wishes. Thank you for the outstanding rating and lovely wishes. We are delighted that from check-in through check-out, we could provide you with a great stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We are thrilled to read you excited to return and we look forward to hosting you again. Best Regards,Erin KlinsportGeneral Manager

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, room was large and clean. Very convenient.
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear David, It was a pleasure having you as our guest at Residence Inn Fort Lauderdale Airport & Cruise Port. We are pleased to hear you enjoyed your stay and that our property and service met all your expectations! Thank you for sharing your review with other travelers. We look forward to your return the next time you are in the area. Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and attentive; breakfast had a lot of delicious options
Stayed 6 nights in May 2024
Response from General Manager on 20 May 2024
Dear Sara, We appreciate your kind comments and excellent rating of your stay at Residence Inn Fort Lauderdale Airport & Cruise Port. It was delightful to know that the thoughtful service provided by our dedicated associates and delicious breakfast exceeded your expectations. Thank you for the exceptional review, and we hope to have you as our guest again soon.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

burnell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in May 2024
Response from General Manager on 20 May 2024
Dear Burnell, It was a pleasure to read how much you enjoyed your time with us! It was wonderful hosting your visit, and we thank you for allowing us to be of service. We hope to welcome you back to Residence Inn Fort Lauderdale Airport & Cruise Port whenever your travels bring you to our area again.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from General Manager on 20 May 2024
Dear Priya, We are pleased to receive your generous rating for Residence Inn Fort Lauderdale Airport & Cruise Port. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Yetunde, Ellicott city

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean. Staff were very polite, accomodating and happy that their facility was chosen over many in the area. Will definetly stay here again. Breakfast was really good.
Stayed 1 night in May 2024
Response from General Manager on 19 May 2024
Dear Yetunde, Thank you for your wonderful feedback on Residence Inn Fort Lauderdale Airport & Cruise Port! We are delighted to notice our efforts to maintain a spotless and welcoming environment. Our top priority is to ensure our guests feel comfortable and taken care of during their stay with us. It's fantastic to hear you had a great breakfast experience. We look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Daniel, Freeport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super satisfait, le petit déjeuner inclut est complet et il y a beaucoup e place pour s'asseoir. Chambre grand et propre.
Stayed 1 night in May 2024
Response from General Manager on 22 May 2024
Dear Daniel, Thank you for your recent stay. We are thrilled you had a wonderful experience at Residence Inn Fort Lauderdale Airport & Cruise Port. It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options. We're delighted it was a highlight of your stay, and it's a pleasure to know you found your room spacious and comfortable, with lots of room to relax. Each of our staff members works hard to ensure every guest enjoys their stay, so they will be pleased with your feedback. Thank you again for your review, and we look forward to seeing you again soon! Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and comfortable.
Stayed 1 night in May 2024
Response from General Manager on 21 May 2024
Dear Barbara, Thank you for staying at Residence Inn Fort Lauderdale Airport & Cruise Port. We are delighted to learn how much you enjoyed your guest room. Our staff does a wonderful job maintaining our accommodations, and it will be a pleasure to share your kind remarks with them. We appreciate your generous review and hope you will be back to revisit soon. Thank you again.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Mona

Liked: Cleanliness, property conditions & facilities
Hard to get someone at the desk.
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Mona, Thank you for choosing us for your recent visit to the city. We hope your overall stay was enjoyable; however, we regret that you did not leave completely satisfied and apologize for any difficulty reaching out to someone at the front desk. We are grateful for your feedback, as this helps us improve going forward. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in May 2024
Response from General Manager on 20 May 2024
Dear George, We are delighted you had a great experience at our hotel. We love what we do, but being recognized for a job well done is always nice! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Residence Inn Fort Lauderdale Airport & Cruise Port.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Cidnei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property for our stay to Ft. Lauderdale. The staff was very help and informative. Really close to a shopping center with tons of restaurant options and not far from the airport. The kitchen staff was also very welcoming and the continental breakfast was very good, lots of options. Defiantly will make this my go to hotel when visiting Ft. Lauderdale.
Stayed 2 nights in May 2024
Response from General Manager on 18 May 2024
Dear Cidnei, We are delighted you chose to stay with us at Residence Inn Fort Lauderdale Airport & Cruise Port. We are happy to read you enjoyed everything about your time with us and appreciate your wonderful comments about our location and breakfast. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile! Thank you for being our guest, and we look forward to your return the next time you are in the area. Best Regards,Erin KlinsportGeneral Manager

4/10 Poor

Arif

Travelled with family
Disliked: Staff & service, amenities
The room was not what it seemed on the website. The carpet in the hallway was warn out. The a/c didn’t work and the lights in the bathroom didn’t turn on. Also I was charged $7.00 for a bottle of water. That’s more expensive than Disney. Really on of the worst decisions.
Stayed 1 night in May 2024
Response from General Manager on 17 May 2024
Dear Arif, Thank you for sharing the details about your visit. We seek to provide an exceptional experience for each guest; therefore, we regret that your room did not meet your expectations. We apologize for the inconvenience you experienced with the hallway carpets and the AC unit in your room. Also, we regret any disappointment you had with the charges for a water bottle. We appreciate you bringing these observations to our attention. Your satisfaction is our top priority; we will continue to work diligently to provide excellent service and value to our guests. We look forward to your return the next time you travel to our city.Sincerely,Erin KlinsportGeneral Manager

10/10 Excellent

Tahsinul Haque

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked their kitchen space most. They had appliances for cooking too.
Stayed 2 nights in May 2024
Response from General Manager on 15 May 2024
Dear Tahsinul Haque, We are thrilled you loved your time with us at Residence Inn Fort Lauderdale Airport & Cruise Port! Thank you for sharing your generous compliments. We appreciate you mentioning how much you liked the kitchen space with convenient cooking appliances. It was a pleasure having you as our guest, and we hope to see you again soon. Best Regards,Erin KlinsportGeneral Manager

2/10 Terrible

Gerard

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Stayed here the night before our cruise and paid to park our car here for the week. Was told to put the parking pass in the windshield and park anywhere except handicap parking, which I did. On the fifth day of our cruise I received a voice message from Kenny at the hotel asking me to contact them re: my car. I immediately called the hotel to see if our car was in one piece or what happened to it. He told me engineering wanted me to move it. I told him we were on a cruise and this call was costing us some money. He said don’t worry and enjoy the cruise. On our return two days later our car was not in the spot we left it. Went to the front desk and Kenny told us that they had to tow our car and another car due to painters painting the building and we’re moving along faster than they had thought. We walked around the whole premises before finding our car. I told him this car only has 8000 miles on it and asked if any damage was done. He said no that they use rollers or something to put it on. My wife and I were livid and still are. I could see if it involved medical services, fire department etc but painters. And this was a Friday I received the call on the ship. Couldn’t the painters go to another area or just come back another day. Who gives the hotel the right to tow a vehicle after being told by hotel personnel on where to park. Not finished with this by no means! Now I need to take my car to the dealer to get checked out for any damages. Great time the this. Not good!
Stayed 1 night in May 2024
Response from General Manager on 16 May 2024
Dear Gerard, We truly regret to learn about your disappointing experience and apologize for the issues you experienced during your stay. We want to express that this is not typical or acceptable of our high standards. Your feedback is of the utmost importance to us, and we take these matters seriously. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. We appreciate you bringing this to our attention and look forward to welcoming you back whenever you travel to our city.Sincerely,Erin KlinsportGeneral Manager

10/10 Excellent

Jaimina

Stayed 1 night in May 2024
Response from General Manager on 15 May 2024
Dear Jaimina, Thank you for being our guest and for the high rating! It is lovely to learn how much you enjoyed your time at Residence Inn Fort Lauderdale Airport & Cruise Port and that we exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Best Regards,Erin KlinsportGeneral Manager

8/10 Good

Peter

Travelled with family
Liked: Staff & service, property conditions & facilities
Hotel looks nice. Definitely an older hotel as some of the furniture in the suite was dated and worn. Kitchen cabinet drawer broken. The room was probably cleaned but saw hair and dirt on floor in the bathroom. Pillows on the bed looked like someone leaned against them on one side. Not overly presentable like in other hotels we have stayed in. The pool area was very nice but again some patio furniture looked pretty rough. The supplied brunch I was very surprised about as it was very good with ample choices. Much better than a typical continental breakfast I expected. Overall the hotel was OK
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Peter, We sincerely value your detailed feedback on your recent stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We regret any inconvenience caused by the issues you encountered, especially regarding the condition of the room and cleanliness concerns. Please understand that your concerns are our top priority. Your comments have been shared with our team for immediate attention. Despite these challenges, we are pleased to know you appreciated our brunch offerings and the pool area. Your satisfaction is important to us, and we strive to improve our services continuously. We hope to welcome you back for a more enjoyable experience in the future.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Patricia, Landenberg

Liked: Cleanliness, staff & service, property conditions & facilities
I just got here today but the staff was super accommodating! Let me do an early check in. Friendly, curtious
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Patricia, Thank you for the wonderful Review of Residence Inn Fort Lauderdale Airport & Cruise Port. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they significantly made your time with us memorable and you appreciated the early check-in. Thank you for allowing us to be of service. We appreciate hearing from our guests, and we hope you enjoy the rest of your stay.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Paul

Travelled with family
Liked: Staff & service
Kevin at the front desk was amazing. He was EXTREMELY busy but was very friendly and handled the rush of multiple families checking in at the same time very efficiently .
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Paul, Thank you for your kind words! We love knowing you had an outstanding stay. Providing a smooth and efficient arrival process is our top priority, and it's always rewarding to know that our efforts have made a difference in your stay. Our team works tirelessly to provide the best service, down to the smallest detail. We will enjoy sharing your kind comments with Kevin; we appreciate that you mentioned him by name. We look forward to seeing you again soon at Residence Inn Fort Lauderdale Airport & Cruise Port.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Bette

Stayed 2 nights in Apr 2024

10/10 Excellent

Reed

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from General Manager on 4 May 2024
Dear Reed, Thank you for the beautiful Residence Inn Fort Lauderdale Airport & Cruise Port review. We are thrilled to read about your stay. We work hard to deliver an excellent experience for all our guests, and we appreciate you recognizing our efforts. Thank you once more. We look forward to hosting you again during your next visit to the city.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 2 nights in Apr 2024
Response from General Manager on 1 May 2024
Dear Gary, We are glad you found Residence Inn Fort Lauderdale Airport & Cruise Port conveniently located for your travels. Your comfort and convenience are important to us, and we're delighted to have met your expectations. Thank you for your positive feedback, and we look forward to welcoming you back for another great stay!Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

ovoke Faith

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend, Great Breakfast and Staff…… I shad an amazing time here, especially on my birthday, the kitchen staff (Shennatte and Chef) on Saturday morning April 27th were exceptional. They gave me a warm birthday surprise and asked everyone to sing to me. There was also a gentle man who played the Sax as they all sang “happy birthday “ to me. My day was made, I loved every time spent here and I would definitely be coming back!
Stayed 2 nights in Apr 2024
Response from General Manager on 1 May 2024
Dear ovoke Faith, Thank you for your excellent recommendation of Residence Inn Fort Lauderdale Airport & Cruise Port! We are thrilled to hear you had an unforgettable birthday celebration with us. It's fantastic that our kitchen staff, Shennatte and Chef, went above and beyond to make your day memorable. It is always a joy to see our guests are excited about returning; we look forward to welcoming you back for another exceptional stay!Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that there were plates, mugs, microwave, small kitchen, even if i didnt need to use it, it would be there when we needed it.
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Christine, Thank you for the wonderful feedback. We want your stay with us to feel like home and be as comfortable as possible. It's so lovely to hear you thoroughly enjoyed your time with us and appreciated having a fully equipped kitchen, which makes traveling easy. It was a pleasure hosting you, and we look forward to welcoming you back soon to Residence Inn Fort Lauderdale Airport & Cruise Port.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Deborah, Newcastle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the design of our room!
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Deborah, Thank you for your recent stay. We are thrilled you had a wonderful experience at Residence Inn Fort Lauderdale Airport & Cruise Port and are happy you liked the design of your room. Each of our staff members works hard to ensure every guest enjoys their stay, so they will be pleased with your feedback. Thank you again for your review, and we look forward to seeing you again soon! Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, quiet and staff was very professional.
Stayed 2 nights in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Linda, It was a pleasure having you as our guest at Residence Inn Fort Lauderdale Airport & Cruise Port, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team and hope you will revisit the next time you are in the area. Best Regards,Erin KlinsportGeneral Manager

8/10 Good

Norman

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would have been better if breakfast had a little more variety
Stayed 1 night in Jan 2024
Response from General Manager on 29 Apr 2024
Dear Norman, Thank you for your feedback on your stay at Residence Inn Fort Lauderdale Airport & Cruise Port. It was great to learn about the enjoyable aspects of your visit. However, we regret not meeting all of your expectations and appreciate your feedback about our breakfast options. Your satisfaction is important to us, and we'll strive to enhance our variety to better accommodate your preferences. We hope to welcome you back for an even more enjoyable stay in the future!Best Regards,Erin KlinsportGeneral Manager

8/10 Good

Julian

Stayed 1 night in Apr 2024
Response from General Manager on 18 May 2024
Dear Julian, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we could provide you with a great stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We look forward to your return and wish you all the best with your future travels.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Penny A.

Stayed 1 night in Apr 2024
Response from General Manager on 18 May 2024
Dear Penny A, It is wonderful to know you enjoyed everything about your time at Residence Inn Fort Lauderdale Airport & Cruise Port and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We appreciate your kind rating, and we hope you will be able to stay with us again soon.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport and the room was very large.
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Steven, Thank you for your review of Residence Inn Fort Lauderdale Airport & Cruise Port! We're delighted you found our location convenient and enjoyed our spacious rooms. Your satisfaction is our priority, and we look forward to welcoming you back for another comfortable stay in the future.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Patricia, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we could provide you with a great stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We look forward to your return and wish you all the best with your future travels.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Timothy, Manassas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Timothy, It is wonderful to know you enjoyed everything about your time at Residence Inn Fort Lauderdale Airport & Cruise Port and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We truly appreciate your kind review, and we hope to welcome you back soon.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Pasqua

Travelled with partner
Cheryl in kitchen, food service, was enjoyable and engaging. Needed more medication in front desk supply area. Only had aspirin.
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Pasqua, Thank you for your kind words about Cheryl in the kitchen at Residence Inn Fort Lauderdale Airport & Cruise Port. We're delighted to hear she made your dining experience enjoyable. We will address your comments regarding the supply area so that we can serve our guests better. We appreciate your input and hope to welcome you back for another pleasant stay soon.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Ralph

Liked: Amenities
Very polite staff and very clean I would come bay
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Ralph, We are thrilled to hear you had such a positive experience at Residence Inn Fort Lauderdale Airport & Cruise Port! Providing excellent service is our top priority, and it's wonderful to know you found our staff polite. Thank you for your kind words about our cleanliness. Our team takes immense pride in creating a fresh and inviting atmosphere for all our guests. Your review serves as motivation to keep up the great work! We look forward to welcoming you back soon!Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Dreama, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Dreama, Thank you for the wonderful rating for Residence Inn Fort Lauderdale Airport & Cruise Port! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms and facilities. In an area not recommended for walking at night. There’s is a convenience store and Wendy’s across the street. That’s about it but VERY convenient for cruising and FLL
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Christy, Thank you for your kind review of Residence Inn Fort Lauderdale Airport & Cruise Port! We are thrilled you enjoyed our comfortable rooms and facilities. While we understand concerns about the area, we're glad you found nearby amenities convenient. It's fantastic to hear our location served your cruising and airport needs well. We hope to welcome you back soon!Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Francine

Travelled with pets, Travelled with partner
Liked: Amenities
Clean near the airport pet friendly
Stayed 2 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Francine, Thank you for your lovely review! We are delighted you found Residence Inn Fort Lauderdale Airport & Cruise Port fresh and convenient for your travels. We appreciate your feedback and hope to welcome you and your furry friend back soon for another pleasant stay!Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Jaimina

Liked: Property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Jaimina, Thank you for staying at Residence Inn Fort Lauderdale Airport & Cruise Port. We are delighted to know that you had a great experience. We look forward to welcoming you back soon.Best Regards,Erin KlinsportGeneral Manager

8/10 Good

Dr Edwin Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Dr Edwin Leslie, We are delighted you had a comfortable stay. We are dedicated to providing every guest with a great experience at Residence Inn Fort Lauderdale Airport & Cruise Port, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Daniel, Thank you for your kind review! It is fantastic you enjoyed your time at Residence Inn Fort Lauderdale Airport & Cruise Port! We look forward to hosting you again soon for another great experience. Have a wonderful day!Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Penny A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Penny, Thank you for choosing Residence Inn Fort Lauderdale Airport & Cruise Port. We were pleased that we exceeded your expectations during your visit to Fort Lauderdale. Thank you for being our guest. If you find yourself in our area again, we hope to have another opportunity to provide you with an exceptional stay.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Michel

Travelled with partner
Liked: Amenities, property conditions & facilities
Excellent staff.
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Michel, Thank you for your kind words about the staff at Residence Inn Fort Lauderdale Airport & Cruise Port. Your compliments were a pleasure to read. We take great pride in providing exceptional hospitality to our guests, so it is great to see our efforts acknowledged. We look forward to welcoming you back for another enjoyable stay. Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Anthonius, ROOSENDAAL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in was fast and friendly and the room was really perfect! Large, clean and a full kitchen with even a dishwasher!
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Anthonius, Thank you for your kind feedback on your recent stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We are thrilled to know that our team's efforts left a positive impression on your arrival experience. It is lovely you enjoyed your spacious and well-equipped room. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful stay.Best Regards,Erin KlinsportGeneral Manager

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great but the shuttle service person was very unprofessional using his phone while driving and didn’t even help take our items out of the shuttle
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Eduardo, Thank you for sharing your feedback on your recent stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We are pleased you enjoyed your overall experience. However, we apologize for any inconvenience you experienced with the shuttle service. Your comments will be addressed to ensure a more professional service. We appreciate your understanding and hope to welcome you back for another great stay.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Cassiano

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Unbelievable staff
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Cassiano, Thank you for your wonderful feedback on your recent stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We are thrilled you enjoyed our accommodation and found our staff exceptional. Your compliments mean a lot to us. We look forward to welcoming you back for another fantastic experience.Best Regards,Erin KlinsportGeneral Manager

10/10 Excellent

Esther

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay. Breakfast was okay. Yes I know it’s complementary was Luke warm and slim pickings
Stayed 2 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Esther, Thank you for your feedback on your recent stay at Residence Inn Fort Lauderdale Airport & Cruise Port. We are pleased you enjoyed your overall experience. We apologize for any disappointment with the breakfast temperature and selection. Your comments will help us enhance our offerings. We look forward to welcoming you back for another great stay.Best Regards,Erin KlinsportGeneral Manager

8/10 Good

Shin-Eing

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Shin-Eing, Thank you for choosing Residence Inn Fort Lauderdale Airport & Cruise Port. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards,Erin KlinsportGeneral Manager