Kayaking

Reviews of Riu Dubai Beach Resort - All Inclusive

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 561 out of 887 reviews" "
Rating 8 - Good. 215 out of 887 reviews" "
Rating 6 - Okay. 62 out of 887 reviews" "
Rating 4 - Poor. 24 out of 887 reviews" "
Rating 2 - Terrible. 25 out of 887 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. We stayed at Riu Dubai second time and as usual it was a great experience. Thank you Riu Dubai. It’s a beautiful and convenient resort with great amenities and amazing staff. We will be coming back!!!

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the property. The food was ok...the entertainment was lame.
Stayed 5 nights in May 2024
Response from Online Reputation Manager on 20 May 2024
Dear Jessica,We greatly appreciate your positive feedback. Receiving you in our facilities has been a real privilege. It fills us with joy to know that your experience with us was so rewarding. We sincerely hope to have the opportunity to host you again on numerous occasions.Yours faithfully,Hotel Riu DubaiOnline Reputation Manager

8/10 Good

Shumirai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's far away from the hustle and bustle of central Dubai, so more relaxing. There seems to be alot of construction going on in that area, which can be a bit of an eyesore. The area is basically being developed so very few buildings in the area. No opportunities to walk around shopping or explore different meal / restaurant options outside the hotel because there are none. Staff are extremely friendly and helpful. I was very surprised at how happy each staff member seemed when you interacted with them.
Stayed 3 nights in May 2024
Response from Hotel Riu Dubai on 17 May 2024
Dear Shumirai,Thank you for your ratings.We regret to read that despite our best efforts, some aspects did not live to your expectations.We always hope our guests have a memorable experience.Please accept our apologies.Your feedback will be taken into consideration.Best Regards,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Daphanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive anf friendly. The food variations were amazing. The atmosphere was beautiful.
Stayed 5 nights in May 2024
Response from Hotel Riu Dubai on 16 May 2024
Dear Daphanie,Thank you very much for leaving your valuable feedback.Your positive ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We look forward to your next visit, Daphanie.Kindest Regards!Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

LaVonde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Apr 2024

10/10 Excellent

Gulnara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great resort. I liked the location, it's just 25 minutes to town with a taxi or Uber. The rooms are clean and comfortable. They had good food selections in the restaurants. The resort and amenities are fine. I liked the beach too. The thing they need to improve is entertainment. Not much to do in the evenings and even during the day. The gym had an outdated and broken equipment.
Stayed 5 nights in Mar 2024
Response from Online Reputation Manager on 8 May 2024
Dear Gulnara,Thank you very much for taking the time to rate us, as it is of utmost importance for us to detect if everything is going well thanks to our wonderful guests, and we see that in your case this was the case and you enjoyed a pleasant and enjoyable time in our company.We would love to have you visit us again soon and provide you with a better experience.Yours faithfully,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Andrew

Travelled with partner
Excellent stay Rooms beautiful staff very attentive and food delicious. My only gripe is there is no adults area zones in the restaurant and maybe 1 pool could be adults only. Would recommended to anyone great stay
Stayed 21 nights in Apr 2024
Response from Hotel Riu Dubai on 9 May 2024
Dear Andrew,We wish to thank you on behalf of all our staff team for your fantastic review and for being a lovely guest.Our best reward is learning you enjoyed your holiday.We cannot wait to see you again soon.And we wish you, all the best, Andrew.Loving Regards,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

cindy, ASHFORD

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to relax spotless cleaning staff really nice people and friendly. Had a wonderful time Will be going back
Stayed 11 nights in Apr 2024
Response from Online Reputation Manager on 8 May 2024
Dear cindy,we appreciate you taking the time to share your great review here! We look forward to hosting you again in the near future. We wish you all the best, Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

AVERY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and stay just too many children. Also the bar opens at 1030 and closes at 0230 and no drinks allows in your room or outside the bar areas. But other than that great stay
Stayed 6 nights in Apr 2024
Response from Online Reputation Manager on 6 May 2024
Dear AVERY,Thank you very much for your kind words and your positive evaluation. We are very happy to have received her visit, and, above all, we are pleased to know that she left with those pleasant feelings.We hope to welcome you back among us soon and thus be able to offer you a very pleasant experience.Yours faithfully,Hotel Riu DubaiOnline Reputation Manager

8/10 Good

LaKesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the RIU back in 2022, that is why I came back to stay with my family in 2024. Staff members are really only downside is that we had gotten such our last 2 days there. It was something we had eaten. Other than that, things were great!!
Stayed 7 nights in Apr 2024
Response from Hotel Riu Dubai Online Reputation Manager on 6 May 2024
Dear LaKesha,It is very gratifying to read your wonderful review. The best reward is to learn that overall you had a nice holiday, please accept our apologies for any discomfort.Thank you very much for choosing us.Wishing you a very happy day.Kindest wishes,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Tula

Stayed 8 nights in Apr 2024

10/10 Excellent

jaynattie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People
Response from Online Reputation Manager on 3 May 2024
Dear jaynattie,Thank you for your review and for spending time with us.It would be great to welcome you soon again! Until then, we wish you all the best.Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Dustej Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Stay
Stayed 7 nights in Apr 2024
Response from Online Reputation Manager on 2 May 2024
Dear Dustej Singh,Thank you very much for your review.We are very happy that you had a great holiday with us!We look forward to welcoming you again soon, in one of our facilities.With our best wishes, we remain at your entire disposal.Yours faithfully,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Hermattie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

ramlall

Liked: Cleanliness, staff & service, property conditions & facilities
We love it the staffed,food and cleanest i will recommend any to stayed in the riu dubai. Excellent service. We stayed there for 10 days with my of 20 persons is was awesome.
Stayed 10 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear ramlall,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service. We look forward to hosting you again in the near future. We wish you all the best,Hotel Riu DubaiOnline Reputation Manager

6/10 Okay

Jessica Tamara, Cambridge

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The meals and dining option was a disappointment. Breakfast was the same everyday I was tired of eggs by the 3rd day. They often only change one ingredient in the meal options daily. Example, chocolate chip pancakes change to raisin or the chick peas in the Indian vegetarian option change to green peas. Don’t bother to bring anything classy to wear to the “restaurants.” ALL meals are buffet style including the specialty restaurants you must use the RIU app to make reservation for. I also noticed three people sticking their hands directly into the buffet tray and popping the food directly in their mouth. I notified staff and they didn’t even remove the tray. For late night they only have burgers, hotdogs and mini chocolate muffins. One morning I went to the continental breakfast only to see the leftovers from the late night food options. I notified front desk about this. After the 2nd night we stop having dinner there and just go out to eat a late lunch and have dinner before we get back. The staff was pleasant, rooms kept clean and the beach has ample lounge chairs and umbrella. Was difficult to use the pool as their were filled with kids. Overall I wouldn’t go back.
Stayed 6 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Jessica Tamara,Thank you for providing your honest feedback.It is unfortunate to hear you weren't completely satisfied with your recent experience, as our policy is to make every attempt to please our guests.You may rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority and we sincerely hope that we will have the opportunity to welcome you back again for a more satisfying experience.With our best wishes we remain,Hotel Riu DubaiOnline Reputation Manager

6/10 Okay

Manuel Angel

Stayed 6 nights in Apr 2024

10/10 Excellent

Richard

Stayed 5 nights in Apr 2024

2/10 Terrible

Jessica, Santa Rosa Beach

Stayed 6 nights in Apr 2024

8/10 Good

Maria S, Sharon Hill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at several Riu resorts over the past several years so we already know what to expect. I was shocked that we were unable to take food and drinks out of bar area. We flew for 16hours and arrived at 11p so the restaurants were closed, we stopped at the 24 reception bar to grab a sandwich and a drink to take to our room, we were stopped at the door and informed that we had to finish in the bar. There were no seats available because the area is small and everyone was pretty much hanging out because the entertainment was done for the evening. So we had to stand up to eat our burger and drink our beverages. Normally there is a alcohol dispenser located in the rooms at every Riu we have ever stayed at but not this one the mini bar was juice boxes, sodas and water that's refilled every other day. So after a day of excursions and touring Dubai, you really can not unwind in the bar because it's too small and crowded, and you can not unwind in your room because there's no dispensers in the room. No face/wash cloths in the rooms had to request. We stayed at another Riu last year and was informed that they were no longer going to offer them only hand towels and body towels. Overall we enjoyed our stay, but not happy with the new beverage rule. This makes your resort fall on the same lines as a regular/ mediocre resort.
Stayed 5 nights in Apr 2024
Response from Online Reputation Manager on 2 May 2024
Dear Maria S,Thank you for taking the time to write a review of our hotel. It's saddening to hear you weren't completely satisfied with your recent experience, as our goal has always been to exceed our guest's expectations as we deliver quality service to make your stay memorable. Rest assured that we will share all your impressions with our management team for a proper follow up as we hope you allow us the chance to host you again soon for a more positive experience.We wish you all the best,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

MD Rakib

Travelled with family
Liked: Amenities, property conditions & facilities
Like everything specially dining. Need to be upgrade entertainment performance. Need more joyful and interesting and professional.
Stayed 7 nights in Feb 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear MD Rakib, We cannot be more grateful for taking the time to write such a positive review of your recent stay with us at the Hotel Riu Dubai.It is great for us to realize that you enjoyed your stay with us. Certainly, word of mouth is very important to us.At the same time, we are so sorry to read there were also elements of your stay that did not meet your expectations. We greatly appreciate all visitor feedback as it helps us to make necessary improvements, and become even better.We look forward to welcoming you back on your next visit to our beautiful place.Kind regardsHotel Riu DubaiOnline Reputation Manager

8/10 Good

Domingo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties but is nice very clean very good self
Stayed 7 nights in Apr 2024
Response from Online Reputation Manager on 30 Apr 2024
Dear Domingo,Thank you for your great review. We are really glad to learn that you enjoyed your experience during your stay at our Hotel Riu Dubai! We would be delighted to welcome you back in a near occasion.Have a lovely day, Hotel Riu DubaiOnline Reputation Manager

6/10 Okay

Shelly-ann Anisa

Stayed 6 nights in Apr 2024

10/10 Excellent

HENRY ARTURO AQUINO

Stayed 5 nights in Apr 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel by the beach, staff friendly and helpful.
Stayed 4 nights in Apr 2024
Response from Online Reputation Manager on 25 Apr 2024
Dear Sarah,Thank you very much for your words and your positive evaluation.We are very happy to know that you left with such pleasant feelings and we hope to welcome you again soon.Best regards,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

RAJESH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all service was excellent staff was very friendly. Buffet coffee was not great need to work on it. Coffee at bar was excellent. Room towels was 2 star Level for a 4 star hotel resort. Towels were torn with holes very same every time they were changed same. Food choices and taste were excellent. Overall great resort. Close to old souk airport mall marina.
Stayed 6 nights in Apr 2024
Response from Hotel Riu Dubai Online Reputation Manager on 23 Apr 2024
Dear Rajesh,Thank you for staying with us.We appreciate your feedback, as it helps us understand which aspects we can focus on and improve. As service is our absolute key value, we are sorry to read that we did not get everything right.We will be following this up further, as it is our hope you will consider a future visit, in order to experience the level of hospitality that is typical of our hotels.Kindest Regards,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Mario Alfredo Nassar

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and nice food
Stayed 6 nights in Apr 2024
Response from Hotel Riu Dubai Online Reputation Manager on 23 Apr 2024
Dear Mario Alfredo Nassar,It is so nice to learn you enjoyed your stay.Thank you very much for making every effort worthwhile.Our lovely staff will be very pleased.Your evaluation makes us want to continue working to offer the best service.We wish you a lovely day, Mario Alfredo!Warmest Regards,Hotel Riu DubaiOnline Reputation Manager

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As family resort way too loud, uncontrolled screaming children’s till dip midnight stuck in show room , not following advice of show operator to don’t have children’s on stage, parents sitting on the phones and couldn’t care less. In restaurant same scenario , constant noise. Of course 6:30 am umbrellas on the beach already taken . Etc etc
Stayed 7 nights in Apr 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, good Food, excellent service, friendly staff.
Stayed 6 nights in Apr 2024
Response from Online Reputation Manager on 22 Apr 2024
Dear Sandra,we appreciate you taking the time to share your great review here!We are happy to know that you were so pleased with our service and we look forward to hosting you again in the near future. We wish you all the best,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Stephanie

Stayed 5 nights in Apr 2024

10/10 Excellent

LaShawn Denise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fantastic. The staff was friendly and professional. Loved the activities and various dining choices.
Stayed 5 nights in Apr 2024
Response from Online Reputation Manager on 22 Apr 2024
Dear LaShawn Denise,Thank you so much for your review!It was a pleasure to have you with us. We are glad to know that you enjoyed your stay.It is our hope to be able to welcome you back for many stays to come!Best wishes, Hotel Riu DubaiOnline Reputation Manager

6/10 Okay

frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Daniel David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food choice was amazing, staff extremely friendly, got upgraded for free. Would definitely return. Yes there is children but isn't there at every hotel unless you pay for adults only. We really enjoyed ourselves.
Stayed 6 nights in Apr 2024
Response from Online Reputation Manager on 15 Apr 2024
Dear Daniel David,Thank you very much for your comment,We would like to express our sincere appreciation for your review.Please be assured that we will follow up on your comments and address them with the appropriate departments.Yours faithfully,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

YOSLAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Apr 2024
Response from Online Reputation Manager on 16 Apr 2024
Dear YOSLAN,Thank you very much for your feedback and positive evaluation.We are happy to know that you enjoyed our service and we hope you continue to consider us for your future visits. Have a lovely day, Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Dariusz Krzysztof

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property offered smoking areas by the pool and on the balcony of your room. 24 h bar with alcoholic drinks served until 2:45 AM . We had no kids but they have water slides for them. Wish there were no kids but property is big enough that it wasn’t that bad. And naturally entertainment and opportunity to dance afterwards. I picked this resort because I stayed in RIU in Mexico. Sure enough they maintain the greatness. Driving to town and main attractions is about 40 minutes or less. They have two types of Taxi service. Privet is more expensive, the ones with the sign on them Taxi is cheaper and you will not get $ surprise.
Stayed 5 nights in Apr 2024
Response from Online Reputation Manager on 12 Apr 2024
Dear Dariusz Krzysztof,We appreciate your words from the bottom of our hearts.Obtaining a review like the one you give us from you encourages us to continue on our path and, looking forward to having you return to any of our facilities, to offer you a wonderful experience with us.We continue every day trying to improve ourselves and with open arms to welcome you again.We are always waiting for youYours faithfully,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Yojarne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel muy limpio, excellente servicio, me gustaria que tuvieran mas actividades durante el dia pa los niños
Response from Online Reputation Manager on 12 Apr 2024
Apreciada YojarneGracias por su estupenda valoración,Estamos felices de saber que disfrutó de unas inolvidables vacaciones entre nosotros, además nos alegra conocer que sus sensaciones fueran tan positivas en general, pues es para nosotros un reconocimiento a nuestro esfuerzo diario.No tenga dudas que tendremos en cuenta su observación y la trataremos con los departamentos pertinentes.Ojalá vuelva pronto a visitarnos, aquí le esperamos con los brazos abiertos.Cordialmente, Hotel Riu DubaiOnline Reputation Manager

8/10 Good

Stephen Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, let down by poor entertainment.
Stayed 7 nights in Mar 2024
Response from Hotel Riu Dubai Online Reputation Manager on 11 Apr 2024
Dear Stephen Michael,We thank you very much for taking the time to leave your outstanding ratings.Your remark will be forwarded to the department in charge.We would like to host you again soon.Wishing you a wonderful day.Kindest Greetings,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Jorge Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everytime i book my vacation I try to book my hotel stay w Riu Hotel . My last 3 vacation all have been w Riu hotel and a lot has to do w how convieniwnt the breakfast and dinner is. Everything is included and easy for the tourist . Thank you Riu Hotel
Stayed 8 nights in Mar 2024
Response from Online Reputation Manager on 10 Apr 2024
Dear Jorge Javier,Thank you so much for taking the time to review your stay and for the wonderful rating!It was a pleasure to serve you. We hope to have another opportunity to welcome you back in the near future.We look forward to welcoming you with open arms!Yours faithfully,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience from beginning to end was excellent. The staff was be very nice and accommodating. I will def recommend and stay again at their hotel.
Stayed 7 nights in Mar 2024
Response from Online Reputation Manager on 10 Apr 2024
Dear Kayla,Thank you for your comment,We are really happy to read that you felt at ease with us.We are also very happy to hear that we did a good job from your point of view and we thank you very much for your positive feedback.We look forward to your visit to any of our facilities in the near future.Yours faithfully,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Roger, Kissimmee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great. Rooms were clean and the beach was nice. We enjoyed the swim up bar. Also the evening entertainment was decent. Me and my wife will definitely be back.
Stayed 4 nights in Mar 2024
Response from Hotel Riu Dubai Online Reputation Manager on 10 Apr 2024
Dear Roger,It is wonderful to know you enjoyed your stay.We strive for excellence, so we are pleased to read you liked the hotel.Looking forward to welcoming your wife and you again soon.Loving wishes, Roger!Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Nelson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Will book here again
Stayed 8 nights in Mar 2024
Response from Hotel Riu Dubai Online Reputation Manager on 9 Apr 2024
Dear Nelson,We feel very lucky, since from all the hotels you chose us and you had a great stay.Thank you very much!We are very pleased to read that you enjoyed itWishing you return soon, Nelson.Caring Regards,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Miguel

Liked: Cleanliness
Stayed 2 nights in Mar 2024

8/10 Good

stefany

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 6 nights in Mar 2024

2/10 Terrible

Dariusz, Wheeling

Disliked: Staff & service, property conditions & facilities
Worst experience ever
Stayed 9 nights in Mar 2024
Response from Hotel Riu Dubai Online Reputation Manager on 2 Apr 2024
Dear Dariusz,Thank you very much for choosing Riu and for sharing your feedback. As we strongly believe that guests come first, it is truly saddening to read this.We have passed your review to the management department for an appropriate follow up and we sincerely hope you will give us another chance to welcome you again.Best Regards,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Trevor Anthony, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and hotel staff were all genuinely welcoming and polite. There is a large selection of food & drink options, that catered for all throughout the day. And the hotel had many facilities on the property to keep you families and couples entertained.
Stayed 3 nights in Mar 2024
Response from Online Reputation Manager on 27 Mar 2024
Dear Trevor Anthony,Thank you very much for your positive review!We are very pleased to hear that we lived up to your wishes in terms of the points you have made.We hope you will come back to enjoy your stay with us very soon.Yours faithfully,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Dino, Zadar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family resort.
Stayed 8 nights in Mar 2024
Response from Online Reputation Manager on 27 Mar 2024
Dear Dino,Thank you for taking the time to give us your valued feedback following your recent stay at our hotel. We look forward to sharing another amazing experience with you soon. Have a lovely day. Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Jeysie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 2 nights in Mar 2024
Response from Online Reputation Manager on 22 Mar 2024
Dear Jeysie,It has been a real pleasure for us to receive your complimentary comments and to see that you greatly appreciated different aspects of the hotel that have contributed to making your experience extremely satisfactory.We look forward to your return and the opportunity to provide you with a new and memorable experience at our facilities.We are waiting for you with open arms.Yours faithfully,Hotel Riu DubaiOnline Reputation Manager

10/10 Excellent

Yulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the hotel and beach, lots of space, not crowded, unlimited champagne, friendly bartenders, great breakfast buffet, great coffee, definitely will be staying there again ❤️
Stayed 8 nights in Jan 2024
Response from Online Reputation Manager on 20 Mar 2024
Dear Yulia,We appreciate your words from the bottom of our hearts.Obtaining a rating from you like the one you give us encourages us to continue on our path and, looking forward to having you return to any of our facilities, to offer you a wonderful experience with us.We continue every day trying to improve ourselves and with open arms to welcome you again.We are always waiting for youYours faithfully,Hotel Riu DubaiOnline Reputation Manager

8/10 Good

Trevena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facility was clean. Staff were friendly. I would have liked more food options and more entertainment options but it was still nice. I would recommend it to others.
Stayed 4 nights in Mar 2024
Response from Online Reputation Manager on 19 Mar 2024
Dear Trevena,We are very pleased with the feedback you have given us, from which we gather that you have enjoyed your stay with us and that you have fond memories of your stay.We would love to have you visit us again, so that we can meet your expectations again.Come back soon!Yours faithfully,Hotel Riu DubaiOnline Reputation Manager