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Reviews of Millennium Airport Hotel Dubai

4 out of 5
Millennium Airport Hotel Dubai
Airport Road, Casablanca Street, Al Garhoud, Dubai

Reviews

8.6

Excellent

Rating 10 - Excellent. 578 out of 1005 reviews" "
Rating 8 - Good. 259 out of 1005 reviews" "
Rating 6 - Okay. 73 out of 1005 reviews" "
Rating 4 - Poor. 37 out of 1005 reviews" "
Rating 2 - Terrible. 58 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JOB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent experience

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Chris

Business traveller
Disliked: Staff & service
Noisy and mixed reviews on staff: one very good and the other not considerate to noise complaint
Stayed 1 night in May 2024
Response from Millennium Airport Hotel Dubai Team on 20 May 2024
Dear Chris,Thank you for sharing your feedback. Our priority is always the guest satisfaction during the stay so thank you for some positive notes. On the other hand, we are so sorry to hear about the inconvenience caused and this is not the kind of experience we want any of our guests to have. Rest assured your concern will be addressed with the team to check and see what option we can do to improve the same.Thank you and we are looking forward to welcoming you again.

10/10 Excellent

Rosaire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to airport and shuttle.
Stayed 1 night in May 2024
Response from GP on 17 May 2024
Thank you for staying with us. We appreciate your feedback

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was inexpensive, spacious, extemely comfortable and provded a free bus service to the airport.
Stayed 1 night in May 2024
Response from GP on 13 May 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was mostly good. I was disappointed with the'upgrade room" as it was facing a building and didn't have a large queen bed but 2 small beds which was uncomfortable,I didn't feel any upgrade but more downgrade? The carpet in the room was dirty ,my slippers were black walking on them and very worn and needs replacing. Many TV stations were not working on the TV. On the positive the staff very friendly.The pool was beautiful and the airport transfer was very fast and efficient and the driver was very kind. The breakfast was very nice and the restaurant staff were very friendly.
Stayed 3 nights in May 2024
Response from GP on 11 May 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Rosemary, Essex

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel very conveniently located for the airport. Has some great restaurants on the premises and a nice pool area
Stayed 1 night in Apr 2024
Response from GP on 5 May 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GP on 1 May 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Umer

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from GP on 1 May 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Yu

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from GP on 1 May 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff!
Stayed 3 nights in Apr 2024
Response from GP on 1 May 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Layi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to train station.
Stayed 1 night in Mar 2024
Response from GP on 20 Mar 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

DARYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with a complimentary shuttle service, also only a 5 minute walk to the metro, large gym and large pool
Stayed 1 night in Mar 2024
Response from GP on 20 Mar 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Julio

Stayed 2 nights in Mar 2024
Response from GP on 7 Apr 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to DXB and welcoming staff!
Stayed 1 night in Mar 2024
Response from GP on 17 Mar 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Tamehiko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hospitality there!
Stayed 1 night in Mar 2024
Response from GP on 17 Mar 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Keshmahinder, Petaling Jaya

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean, cold and sound proof. That's very comforting after a long flight and a short transit stay. Breakfast spread was really good and staff are ever ready to serve. The airport pickup and drop off was fantastic. FREE and friendly. Very good stay, although short. Will certainly return to this Hotel in the future.
Stayed 1 night in Mar 2024
Response from GP on 17 Mar 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Rahul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay near the airport.
Stayed 2 nights in Mar 2024
Response from GP on 17 Mar 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

JOB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good customer service
Response from GP on 17 Mar 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Mahwish

Travelled with family
Liked: Cleanliness, amenities
Excellent
Stayed 1 night in Mar 2024
Response from GP on 17 Mar 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a last minute arrival but the check in process and assistance provided were excellent
Stayed 1 night in Mar 2024
Response from GP on 6 Mar 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Rhonda, Reston

Stayed 2 nights in Mar 2024
Response from GP on 25 Mar 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Ahsan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only complaint was of strong odors of bakhoor or sheesha which I am allergic to. Even though out the hallway.
Stayed 2 nights in Feb 2024
Response from Millennium Airport Hotel Dubai Team on 26 Feb 2024
Dear Ahsan,Thank you for sharing your feedback. Our priority is always the guest satisfaction during the stay so thank you for some positive notes. On the other hand, we are so sorry to hear about the inconvenience caused and this is not the kind of experience we want any of our guests to have. Rest assured your concern will be addressed with the team to check and see what option we can do to improve the same.Thank you and we are looking forward to welcoming you again.Millennium Airport Hotel Dubai Team

8/10 Good

ANDREW

Stayed 1 night in Feb 2024
Response from Millennium Airport Hotel Dubai Team on 22 Mar 2024
Dear ANDREW,Thank you very much for sharing your review! We really work hard to offer the best level of service, food and amenities in the best possible environment, so we're happy to hear this reflected on your recent stay at the hotel. We look forward to welcoming you back in the future, and provide you another great experience.

10/10 Excellent

Thomas

Stayed 1 night in Feb 2024
Response from Millennium Airport Hotel Dubai Team on 22 Mar 2024
Dear Thomas,Thank you very much for sharing your review! We really work hard to offer the best level of service, food and amenities in the best possible environment, so we're happy to hear this reflected on your recent stay at the hotel. We look forward to welcoming you back in the future, and provide you another great experience.

10/10 Excellent

Philip

Stayed 1 night in Feb 2024
Response from Millennium Airport Hotel Dubai Team on 26 Feb 2024
Dear Philip,Thank you very much for sharing your review! We really work hard to offer the best level of service, food and amenities in the best possible environment, so we're happy to hear this reflected on your recent stay at the hotel. We look forward to welcoming you back in the future, and provide you another great experience.Millennium Airport Hotel Dubai Team

8/10 Good

Lisa

Disliked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from GP on 22 Feb 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

rasheed

Stayed 1 night in Feb 2024
Response from GP on 18 Feb 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

JOHN

Liked: Cleanliness, property conditions & facilities
My VIP benefits were not recognized and I had to clarify this at check in after it was denied.VIP Discounts had to be requested continuously even to get the free upgrade. Was embarrassing and annoying.
Stayed 3 nights in Feb 2024
Response from Millennium Airport Hotel Dubai Team on 26 Feb 2024
Dear JOHN,Thank you for sharing your feedback. Our priority is always the guest satisfaction during the stay so thank you for some positive notes. On the other hand, we are so sorry to hear about the inconvenience caused and this is not the kind of experience we want any of our guests to have. Rest assured your concern will be addressed with the team to check and see what option we can do to improve the same.Thank you and we are looking forward to welcoming you again.Millennium Airport Hotel Dubai Team

10/10 Excellent

Noamane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from GP on 18 Feb 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Jamie

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Millennium Airport Hotel Dubai Team on 13 Feb 2024
Dear Jamie,Thank you very much for sharing your review! We really work hard to offer the best level of service, food and amenities in the best possible environment, so we're happy to hear this reflected on your recent stay at the hotel. We look forward to welcoming you back in the future, and provide you another great experience.Millennium Airport Hotel Dubai Team

8/10 Good

Rawan

Business traveller
Liked: Cleanliness, staff & service, amenities
It was a great place to stay close to the airport as I was flying in and out for a day and it was located conveniently close to the airport. The rooms are a little old and honestly need renovation.
Stayed 1 night in Jan 2024
Response from Millennium Airport Hotel Dubai Team on 13 Feb 2024
Dear Rawan,Thank you very much for sharing your review! We really work hard to offer the best level of service, food and amenities in the best possible environment, so we're happy to hear this reflected on your recent stay at the hotel. We look forward to welcoming you back in the future, and provide you another great experience.Millennium Airport Hotel Dubai Team

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Good hotel, a little tired but very happy to return another time. Jones social restaurant very good.
Stayed 1 night in Feb 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Muhassad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

DEOKHYEON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good to stay near the airport
Stayed 6 nights in Jan 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

umair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Sandeep

Stayed 1 night in Feb 2024
Response from Millennium Airport Hotel Dubai Team on 22 Mar 2024
Dear Sandeep,Thank you very much for sharing your review! We really work hard to offer the best level of service, food and amenities in the best possible environment, so we're happy to hear this reflected on your recent stay at the hotel. We look forward to welcoming you back in the future, and provide you another great experience.Millennium Airport Hotel Dubai Team

10/10 Excellent

Si Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Feb 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Pierre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Jing

Stayed 1 night in Jan 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

YTZHAK

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Jing

Stayed 1 night in Jan 2024
Response from Gp on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Pierre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend staying here, the properties is nice and clean and very modern It is well worth the stay
Stayed 1 night in Jan 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!

4/10 Poor

Randala

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This is my first ever negative review of a hotel. I was told the room was non-smoking, but the moment I opened the door, I could smell the stench of cigarettes. The sheets, vents, and everything else smelled like cigarettes. The entire property seemed not well-cleaned or maintained, so I checked out at 5 am and went to another hotel.
Stayed 1 night in Jan 2024
Response from Millennium Airport Hotel Dubai Team on 26 Feb 2024
Dear Randala,Thank you for taking the time to review the hotel. We are so sorry to hear about your experience during your last visit and rest assured this is not the kind of experience we want any of our guests to have. We apologies for the inconvenience caused and your concern will be addressed with the team. We look forward to welcoming you once again and offering you a much better experience.Millennium Airport Hotel Dubai Team

10/10 Excellent

Osama

Stayed 1 night in Jan 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

semira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Gary, Bracknell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with plenty of amenities. Very close to the airport with the added bonus of a shuttle bus.
Stayed 1 night in Jan 2024
Response from GP on 9 Feb 2024
Thank you for staying with us. We appreciate your feedback!