Property amenity

Reviews of Holiday Inn Express Dubai Airport, an IHG Hotel

3 out of 5
Holiday Inn Express Dubai Airport, an IHG Hotel
Opp. Dubai Int'l Airport Terminal 3, PO Box 35257, Umm Ramool, Dubai

Reviews

8.0

Very good

Rating 10 - Excellent. 415 out of 1006 reviews" "
Rating 8 - Good. 307 out of 1006 reviews" "
Rating 6 - Okay. 131 out of 1006 reviews" "
Rating 4 - Poor. 93 out of 1006 reviews" "
Rating 2 - Terrible. 60 out of 1006 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y excelente ubicación
Stayed 1 night in May 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Property conditions & facilities
A beautifully situated property overlooking the sea.
Stayed 1 night in May 2024

10/10 Excellent

Sofia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend this place.
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 1 night in May 2024
Response from The Hotel Management on 25 May 2024
Dear Valued Guest Jose,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

10/10 Excellent

Manish

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from The Hotel Management on 21 May 2024
Dear Valued Guest Manish,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

10/10 Excellent

William

Travelled with group
Con isn’t location
Stayed 1 night in May 2024
Response from The Hotel Management on 21 May 2024
Dear Valued Guest William, We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

8/10 Good

Karen, Knox

Travelled with partner
Liked: Cleanliness, staff & service
They did not have our king bed ready only queens
Stayed 1 night in May 2024
Response from The Hotel Management on 18 May 2024
Dear Valued Guest Karen,Thank you for choosing us for your previous stay and for taking time to write a review.We appreciate your positive feedback about the hotel, and we are looking forward in welcoming you back to our hotel.Best Rest

10/10 Excellent

Raisa

Travelled with family
Perfect location, next to airport
Stayed 1 night in May 2024
Response from The Hotel Management on 17 May 2024
Dear Valued Guest Raisa, ,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

8/10 Good

Kristen

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The first room I was given smelled like smoke. They quickly moved me to another room. The buffet dinner was not worth the price. It would have been better and more enjoyable to order room service. The breakfast was also not great. Eggs had no flavor. French toast was cold and looked old. Threw out the first plate and went for hummus, cheese and vegetables, which was a much better choice. The bed was comfortable. The staff were helpful. I flew into Terminal 3 and out of Terminal 2. They do not offer shuttle service to Terminal 2. Be prepared to take a taxi if you fly in or out of Terminal 2.
Stayed 1 night in May 2024
Response from The Hotel Management on 13 May 2024
Dear Valued Guest Kristeen , thank you for taking the time to write your comments, we have taken your comments regarding your arrival experience and shall take it up with the concerned department, we hope to welcome you again to Holiday Inn Express Dubai Airport. Once, again, thank you and for recommending our hotel to other travelers and we are always happy to serve you. Best regards,

10/10 Excellent

Kwame

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in May 2024
Response from The Hotel Management on 6 May 2024
Dear Kwame, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

10/10 Excellent

A

Liked: Cleanliness, staff & service
This hotel is good if you have an early morning flight and need to stay close to the airport for Terminal1 or 3. The non-smoking room kind of had a lingering smoke smell otherwise the hotel was very clean and the bed was comfortable.
Response from The Hotel Management on 6 May 2024
Dear A, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Beautiful place!
Stayed 2 nights in Apr 2024
Response from The Hotel Management on 5 May 2024
Dear Marina, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

10/10 Excellent

Christopher, Stroudsburg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a stopover on my way to India. Hotel was clean and staff friendly and helpful.
Stayed 1 night in Apr 2024
Response from The Hotel Management on 2 May 2024
Dear Chrsitopher,Thank you for choosing us for your previous stay and for taking time to write a review.We appreciate your positive feedback about the hotel, and we are looking forward in welcoming you back to our hotel.Best Regards,

10/10 Excellent

Anthony

Liked: Cleanliness
Excellent transport
Stayed 3 nights in Apr 2024
Response from The Hotel Management on 1 May 2024
Dear Anthony,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

8/10 Good

Kristen

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I appreciated that this hotel was close to the airport and that there was a shuttle to Terminal 3. The room and bathroom were clean. A baby cot was brought to the room straight away. Check in and check out was quick and easy. No lines. My only complaints are that the internet was terribly slow. I could not even make a voice call over the internet. In addition, getting a taxi meant I had to go out and stand in the heat on the street. Is there not a way to call for a taxi? The woman at reservations said I had to stand outside and wait around ten minutes.
Stayed 1 night in Apr 2024
Response from The Hotel Management on 1 May 2024
Dear Kristen, thank you for taking the time to write your comments, we have taken your comments regarding your arrival experience and shall take it up with the concerned department, we hope to welcome you again to Holiday Inn Express Dubai Airport. Once, again, thank you and for recommending our hotel to other travelers and we are always happy to serve you. Best regards,

10/10 Excellent

Khadra

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Apr 2024
Response from The Hotel Management on 26 Apr 2024
Dear Khadra, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was accommodating.
Stayed 1 night in Mar 2024
Response from The Hotel Management on 26 Apr 2024
Dear Sheila, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

10/10 Excellent

Jon

Stayed 1 night in Apr 2024
Response from The Hotel Management on 16 May 2024
Dear Valued Guest,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

8/10 Good

Binita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from The Hotel Management on 26 Apr 2024
Dear Binita, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went fine.
Stayed 1 night in Apr 2024
Response from The Hotel Management on 24 Apr 2024
Dear Allen, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

2/10 Terrible

Abdel Moneim

Business traveller
Disliked: Staff & service
Was weongly put in a smoking room on a smoking floor
Stayed 1 night in Apr 2024
Response from The Hotel Management on 23 Apr 2024
Dear Valued Guest Abdel Moneim, we are sorry to read that your experience did not meet your expectations and would like to assure you that this is not the usual level of service Holiday Inn Express Dubai Airport Hotel prides itself on delivering to its esteemed clientele. We hope to have the opportunity to regain your trust during your next visit to Dubai. Best regards,

2/10 Terrible

KUNAL

Disliked: Amenities
Bad experience
Stayed 3 nights in Apr 2024
Response from The Hotel Management on 22 Apr 2024
Dear Valued Guest Kunal, we are sorry to read that your experience did not meet your expectations and would like to assure you that this is not the usual level of service Holiday Inn Express Dubai Airport Hotel prides itself on delivering to its esteemed clientele. We hope to have the opportunity to regain your trust during your next visit to Dubai.Best regards,

8/10 Good

Tatyana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for staying 1 night.
Stayed 1 night in Apr 2024
Response from The Hotel Management on 22 Apr 2024
Dear Tatyana, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

8/10 Good

afsaneh

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from The Hotel Management on 15 Apr 2024
Dear afsaneh,Thank you for staying at Holiday Inn Express Dubai Airport and for taking time to share your great review.I was delighted to read that our Select Service Model hotel met your needs as a smart traveller, our Free Express Start Breakfast, great location, clean and comfortable rooms, free WIFI access and the service provided to you by our polite and helpful staff.It was very wonderful to know that you had a great stay with us.We look forward to welcoming you back to the hotel again soon.With kind regards,

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities
Convenient for overlay flights
Stayed 1 night in Apr 2024
Response from The Hotel Management on 11 Apr 2024
Dear Veronica,Thank you for choosing us for your previous stay and for taking time to write a review.We appreciate your positive feedback about the hotel, and we are looking forward in welcoming you back to our hotel.Best Regards,

10/10 Excellent

Sharmaine

All was good
Stayed 4 nights in Apr 2024
Response from The Hotel Management on 10 Apr 2024
Dear Valued Guest Sharmaine,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

6/10 Okay

YOSLAN

Travelled with family
Liked: Staff & service
Friendly and helpful staff , good shuttle service, strong smell to air freshener when we arrive in the afternoon and the in the morning strong smell to humidity-dirty carpet , dirty and stained black out curtains, black moldy bathroom doors on edges food was great and ample selection of it . Safe area .
Stayed 1 night in Apr 2024
Response from The Hotel Management on 10 Apr 2024
Dear Valued Guest YOSLAN, thank you for taking the time to write your comments, we have taken your comments regarding your arrival experience and shall take it up with the concerned department, we hope to welcome you again to Holiday Inn Express Dubai Airport. Once, again, thank you and for recommending our hotel to other travellers and we are always happy to serve you. Best regards, The Hotel Management

10/10 Excellent

Susuana

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect if you’re flying in to Dubai late or very warmth in the morning. They are very flexible and nice.
Response from The Hotel Management on 27 Mar 2024
Dear Valued Guest Susuana,Thank you for staying at Holiday Inn Express Dubai Airport and for taking time to share your great review.I was delighted to read that our Select Service Model hotel met your needs as a smart traveller, our Free Express Start Breakfast, great location, clean and comfortable rooms, free WIFI access and the service provided to you by our polite and helpful staff.It was very wonderful to know that you had a great stay with us.We look forward to welcoming you back to the hotel again soon.With kind regards,

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good free shuttle service to terminals 1 and 3 every half hour. Trip takes ten minutes or less. Perfect hotel for a brief stopover between flights at DXB. Ten minute walk to the “Emirates” stop on the Red subway line if you want to take a quick trip downtown.
Stayed 1 night in Mar 2024
Response from The Hotel Management on 25 Mar 2024
Dear Kenneth, Thank you for choosing us for your previous stay and for taking time to write a review.We appreciate your positive feedback about the hotel, and we are looking forward in welcoming you back to our hotel.Best Regards,

4/10 Poor

Laura

Liked: Staff & service, amenities
Disliked: Cleanliness
The buffet food offerings were not worth the price
Stayed 1 night in Mar 2024
Response from The Hotel Management on 25 Mar 2024
Dear Laura, Thank you for choosing us for your previous stay and for taking time to write a review.We appreciate your feedback about the hotel, and we are looking forward in welcoming you back to our hotel.Best Regards,

4/10 Poor

Marina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was rated very highly and i was very hopeful as this trip was for my elder parents. they didnt have help with their luggage and struggled to meet some of their basic needs.
Response from The Hotel Management on 24 Mar 2024
Dear Valued Guest Marina, Thank you for staying at Holiday Inn Express Dubai Airport and for taking time to give us a review. We appreciate your feedback regarding the limited service that we provide. We are a select service Hotel and the Holiday Inn Express concept aims to provide our guests with a hassle-free stay with the comfort and convenience of great rooms, great location, free Express start Breakfast & free Wi-Fi - all at a value price, as we must comply with the international brand standards of Holiday Inn Express. We also provide free scheduled shuttle service to and from the nearest mall for your convenience. We may not have some of the things that you can enjoy from a full-service hotels , but we do make sure that everything basic that you will need for a decent stay is here. I hope that I can convince you to change your mind about another visit to our property. Best regards,

10/10 Excellent

George

Stayed 1 night in Mar 2024
Response from The Hotel Management on 8 Apr 2024
Dear Valued Guest George,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 1 night in Mar 2024
Response from The Hotel Management on 13 Mar 2024
Dear Valued Guest samer,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

8/10 Good

Mazhar Iqbal

Liked: Cleanliness, amenities, property conditions & facilities
Updated property, nice convenient location, quite and clean surrounding.
Stayed 1 night in Mar 2024
Response from The Hotel Management on 13 Mar 2024
Dear Valued Guest Mazhar Iqbal,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

10/10 Excellent

Gurcharan

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The Hotel Management on 13 Mar 2024
Dear Valued Guest Gurchran,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards,

8/10 Good

Sharon

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from The Hotel Management on 11 Mar 2024
Dear Sharon,Thank you for choosing us for your previous stay and for taking time to write a review.We appreciate your positive feedback about the hotel, and we are looking forward in welcoming you back to our hotel.Best Regards,

8/10 Good

Wuyi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Breakfast is good too. Room is small . Window opens to the wall of other building 8 feet away. Kind of depressing…
Stayed 2 nights in Mar 2024
Response from The Hotel Management on 7 Mar 2024
Dear Valued Guest Wuyi, thank you for taking the time to write your comments, we have taken your comments regarding your arrival experience and shall take it up with the concerned department, we hope to welcome you again to Holiday Inn Express Dubai Airport. Once, again, thank you and for recommending our hotel to other travelers and we are always happy to serve you. Best regards,

6/10 Okay

Joel

Travelled with family, Business traveller
Good for the budget
Stayed 1 night in Feb 2024
Response from The Hotel Management on 7 Mar 2024
Dear Joel,Thank you for choosing us for your previous stay and for taking time to write a review.We appreciate your positive feedback about the hotel, and we are looking forward in welcoming you back to our hotel.Best Regards,

10/10 Excellent

Ng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near n great transport provided to airport n Dubai mall .. clean n well house keeping 👍
Stayed 2 nights in Mar 2024
Response from The Hotel Management on 7 Mar 2024
Dear Valued Guest NG,We are very delighted to receive your favorable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

10/10 Excellent

Anthony

Travelled with family
Liked: Amenities
Very caring staff good variety foods
Stayed 3 nights in Feb 2024
Response from The Hotel Management on 1 Mar 2024
Dear Valued Guest Anthony,Thank you for staying at Holiday Inn Express Dubai Airport and for taking time to share your great review.I was delighted to read that our Select Service Model hotel met your needs as a smart traveller, our Free Express Start Breakfast, great location, clean and comfortable rooms, free WIFI access and the service provided to you by our polite and helpful staff.It was very wonderful to know that you had a great stay with us.We look forward to welcoming you back to the hotel again soon.With kind regards,

4/10 Poor

Ray

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Hotel Management on 28 Feb 2024
Dear Valued Guest Ray,Thank you for choosing us for your previous stay and for taking time to write a review.We appreciate your positive feedback about the hotel, and we are looking forward in welcoming you back to our hotel.Best Regards,

10/10 Excellent

Linda

Stayed 1 night in Feb 2024
Response from The Hotel Management on 28 Feb 2024
Dear Valued Guest Linda,We are very delighted to receive your favourable review of your recent stay at Holiday Inn Express Dubai airport.Thank you for highlighting your enjoyment of the service provided to you. This is excellent to hear as we spend considerable time on ensuring we meet the needs and wants of our guests. To know that we have provided you with a great experience is very satisfying. I will personally be taking a moment to share your comments with my team.We promise to continue to improve our service to meet the expectations of our guests.It was a pleasure to have you here and we hope we can welcome you back again soon.Best Regards

6/10 Okay

charanjit

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from The Hotel Management on 27 Feb 2024
Dear charanjit,Thank you for choosing us for your previous stay and for taking time to write a review.We appreciate your positive feedback about the hotel, and we are looking forward in welcoming you back to our hotel.Best Regards,

10/10 Excellent

Tomaz

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Management on 25 Feb 2024
Dear Tomaz, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

10/10 Excellent

MUHAMMAD, SUWANEE

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal hotel for passengers staying near by airport. Good choice and very reasonable price.
Stayed 4 nights in Feb 2024
Response from Hotel Management on 25 Feb 2024
Dear Muhammad, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

4/10 Poor

Gui-Sun

Stayed 3 nights in Feb 2024
Response from The Hotel Management on 21 Mar 2024
Dear Valued Guest Gui-SunThank you for choosing us for your previous stay and for taking time to write a review.We appreciate your feedback about the hotel, and we are looking forward in welcoming you back to our hotel.Best Regards,

8/10 Good

Nora

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport
Stayed 1 night in Feb 2024
Response from The Hotel Management on 24 Feb 2024
Dear Nora, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

10/10 Excellent

ANDREA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing
Stayed 1 night in Feb 2024
Response from The Hotel Management on 24 Feb 2024
Dear Andrea, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

10/10 Excellent

Reeson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the Airport, so near.
Stayed 1 night in Feb 2024
Response from The Hotel Management on 24 Feb 2024
Dear Reeson, Greetings from Holiday Inn Express Dubai Airport! We are all thrilled to received positive feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. We’re glad to know that you had a good experience during your stay with us. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards,

8/10 Good

PRAKASH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast. Rooms small.
Stayed 3 nights in Feb 2024
Response from The Hotel Management on 21 Feb 2024
Dear Valued Guest PRAKASH, thank you for taking the time to write your comments, we have taken your comments regarding your arrival experience and shall take it up with the concerned department, we hope to welcome you again to Holiday Inn Express Dubai Airport. Once, again, thank you and for recommending our hotel to other travelers and we are always happy to serve you. Best regards,