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Reviews of La Quinta Inn & Suites by Wyndham Detroit Metro Airport

3 out of 5

Reviews

8.2

Very good

Rating 10 - Excellent. 783 out of 1682 reviews" "
Rating 8 - Good. 464 out of 1682 reviews" "
Rating 6 - Okay. 214 out of 1682 reviews" "
Rating 4 - Poor. 117 out of 1682 reviews" "
Rating 2 - Terrible. 104 out of 1682 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Anna

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Fairly clean but run rooms run down food very bad
Stayed 2 nights in May 2024

6/10 Okay

Miki

Stayed 1 night in May 2024

10/10 Excellent

Yoshikazu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in May 2024
Response from General Manager on 29 May 2024
Dear Yoshikazu, Thank you for sharing your review with fellow travelers. We are glad we exceeded your expectations and you were pleased with your room. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. We appreciate your feedback. We look forward to welcoming you to La Quinta Inn & Suites by Wyndham Detroit Metro Airport any time your travels bring you back this way.Sincerely,Michelle A.General Manager

6/10 Okay

Alison, Lewisville

Stayed 2 nights in May 2024
Response from General Manager on 29 May 2024
Dear Alison, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Sincerely,Michelle A.General Manager

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks!
Stayed 1 night in May 2024
Response from General Manager on 28 May 2024
Dear Jennifer, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Michelle A.General Manager

4/10 Poor

Jossy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The AC didn’t work properly. The room (318) was really hot. The bathroom shower floor was dirty. It was noise, but expected since we were so close to the airport. The staff was really friendly. It was convenient since we needed a place to crash after a late flight.
Stayed 1 night in May 2024
Response from General Manager on 28 May 2024
Dear Jossy, Thank you for taking the time to share your review. We genuinely regret that you had some challenges controlling the temperature in your room. Our goal is always to provide a comfortable, relaxing experience; therefore, we hope you will accept our apologies for this frustrating inconvenience. We will address this appropriately, and we very much appreciate you bringing this to our attention. We also apologize for the cleanliness issues you encountered during your visit. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. Furthermore, we are sorry for the noise disturbance you underwent. In the future, please know that our front desk will be available to make your stay as comfortable as possible. On a positive note, we are glad to know you were pleased with our friendly associates. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Sincerely,Michelle A.General Manager

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in May 2024
Response from General Manager on 25 May 2024
Dear Carolyn, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Michelle A.General Manager

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Everything fine.
Stayed 1 night in May 2024
Response from General Manager on 25 May 2024
Dear Chad, Thank you so much for your outstanding rating. We are glad that everything went well during your stay and that you had a memorable experience. Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport, and we hope to have the opportunity to welcome you back any time you are in the area.Sincerely,Michelle A.General Manager

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, bery convenient for our needs
Stayed 1 night in May 2024
Response from General Manager on 25 May 2024
Dear William, Traveling can be difficult enough, so we at the La Quinta Inn & Suites by Wyndham Detroit Metro Airport strive to make it stress-free for all our guests! We are delighted to know that we were able to provide you with a comfortable and quiet stay and that our proximity to the airport was perfect for your needs. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely,Michelle A.General Manager

2/10 Terrible

Alison

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The area is convenient, located right next to airport and a wide variety of restaurants. However our bed sheets had blood stains on them. It is an inexpensive hotel but it should be clean and blood stains is just inexcusable.
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Alison, Thank you for taking the time to review our hotel. We realize the importance of first impressions, and fresh, clean accommodations are a must to set the tone for a great stay. We apologize for any oversights in your room's preparation, and we are pleased to know the remainder of your visit was flawless. We have discussed these concerns with our team to be sure that these issues are not repeated. On a brighter note, we are glad that our location was to your liking. We would love for you to give us another opportunity to provide you with the seamless stay you deserve on your next visit to the area.Sincerely,Michelle A.General Manager

6/10 Okay

Brandylee, London

Shower did not look clean. Strange smell coming from furniture.
Stayed 1 night in May 2024
Response from General Manager on 20 May 2024
Dear Brandylee, Thank you for taking the time to review our hotel. We apologize for the concerns you experienced in your room. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Thank you for staying with us, and we look forward to another opportunity to provide you with the flawless stay you deserve.Sincerely,Michelle A.General Manager

8/10 Good

Ginger L

Helpful manager
Stayed 1 night in May 2024
Response from General Manager on 16 May 2024
Dear Ginger L, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport and sharing your experience. We are delighted to know you enjoyed your stay with us and that you were pleased with our thoughtful hospitality. It was a pleasure to host you, and we look forward to your next visit. Sincerely,Michelle A.General Manager

8/10 Good

Constantine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Constantine, Thank you for being our guest at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Sincerely,Michelle A.General Manager

4/10 Poor

Deb

Travelled with partner
We are trying to contact the property to get the shuttle. On hold for over 10 minutes and called back - still in hold. Not very impressive
Stayed 1 night in May 2024
Response from General Manager on 13 May 2024
Dear Deb, We apologize for the inconvenience you experienced while attempting to reach out to us for shuttle assistance. Your feedback is extremely valuable to us, and we regret that you had to endure a lengthy hold time without resolution. We will take steps to address this issue and enhance our communication systems to ensure that such delays do not occur in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future. Sincerely,Michelle A.General Manager

8/10 Good

Tasie

Travelled with partner
Had amazing experience. Staffs there were helpful
Stayed 3 nights in May 2024
Response from General Manager on 10 May 2024
Dear Tasie, We are incredibly pleased you enjoyed your stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit. Sincerely,Michelle A.General Manager

8/10 Good

Zihao

Stayed 4 nights in May 2024
Response from General Manager on 29 May 2024
Dear Zihao, Thank you for the nice rating of La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We are delighted you enjoyed your stay, and we appreciate you taking the time to recommend us to fellow travelers. We hope to see you again on your next visit to our city.Sincerely,Michelle A.General Manager

6/10 Okay

Betti

Stayed 1 night in May 2024

10/10 Excellent

barb

Stayed 1 night in May 2024
Response from General Manager on 27 May 2024
Dear Barb, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to La Quinta Inn & Suites by Wyndham Detroit Metro Airport.Sincerely,Michelle A.General Manager

8/10 Good

Parag

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good. The room service was not as expected. But overall experience was very very good.
Stayed 3 nights in May 2024
Response from General Manager on 7 May 2024
Dear Parag, Thank you for staying at La Quinta Inn & Suites by Wyndham Detroit Metro Airport; it was a pleasure to have you! We are pleased to know that you enjoyed your stay except for the room service. We will share this appropriately to enhance our guest experience. Thank you again for your valuable feedback, and we hope to make your stay perfect the next time you are in the area.Sincerely,Michelle A.General Manager

8/10 Good

barb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing wrong was the shower head was really super weak.
Stayed 1 night in May 2024
Response from General Manager on 7 May 2024
Dear Barb, We are pleased to know you enjoyed most aspects of your stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. It is always nice to receive positive comments from our guests, but we are also grateful to learn from comments like yours. We continually strive to enhance our services and appreciate your valuable feedback regarding the Showerhead. Thank you for taking the time to share about your time with us. It was a pleasure having you, and we hope to see you again soon!Sincerely,Michelle A.General Manager

10/10 Excellent

CHIN-PO

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from General Manager on 7 May 2024
Dear Chin-Po, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We look forward to your return and wish you all the best with your future travels.Sincerely,Michelle A.General Manager

4/10 Poor

Troy

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It’s like Wyndham just slapped some paint on the walls and threw down some new cheap carpet. People were nice, just not enough of them.
Stayed 1 night in Apr 2024
Response from General Manager on 5 May 2024
Dear Troy, Thank you for being our guest and for taking the time to share your experience. We are pleased to know that our staff took great care of you during your recent visit. However, we are sorry for the disappointment you had during your stay and the frustration this caused. We will share your comments appropriately and appreciate your patience. We hope you will revisit us again.Sincerely,Michelle A.General Manager

8/10 Good

Sally

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from General Manager on 5 May 2024
Dear Sally, We are happy you chose La Quinta Inn & Suites Detroit Metro Airport for your recent visit. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Michelle A.General Manager

10/10 Excellent

Trisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly
Stayed 1 night in May 2024
Response from General Manager on 3 May 2024
Dear Trisha, We are delighted that you found our service seamless and enjoyable. Your feedback is greatly appreciated and serves as motivation for our team to maintain the highest standards of service. We hope to see you again soon at La Quinta Inn & Suites by Wyndham Detroit Metro Airport.Sincerely,Michelle A.General Manager

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early breakfast and shuttle service to DTW were perfect for me.
Stayed 1 night in Apr 2024
Response from General Manager on 3 May 2024
Dear Lawrence, Thank you so much for your wonderful review. We are glad to read you enjoyed the breakfast we served and that you appreciated our shuttle service. It was a pleasure hosting your visit, and we look forward to hosting you again at La Quinta Inn & Suites by Wyndham Detroit Metro Airport.Sincerely,Michelle A.General Manager

8/10 Good

Sharon

Stayed 1 night in May 2024
Response from General Manager on 22 May 2024
Dear Sharon, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We hope to have the pleasure of doing so again on your next visit to the area.Sincerely,Michelle A.General Manager

8/10 Good

Sreeja

Stayed 1 night in Apr 2024
Response from General Manager on 22 May 2024
Dear Sreeja, We are thrilled you had an excellent stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Michelle A.General Manager

10/10 Excellent

Efigenia

Liked: Cleanliness, amenities, property conditions & facilities
Its great.
Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Efigenia, It was a pleasure having you as our guest at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Sincerely,Michelle A.General Manager

10/10 Excellent

Haley, Hazlet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great for one night , quiet rooms and comfy beds
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Haley, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport and sharing your experience. We are delighted that you loved our comfortable beds and got a great night's sleep. It is our top priority to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. Thank you again for choosing to stay with us; we hope to have the opportunity to welcome you back soon.Sincerely,Michelle A.General Manager

4/10 Poor

Sylvie, Alexandria

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated property. The faucet every time you opened it. The armchair in the room was old and the seat cushion looked dirty. I could not r each the property when I reached the airport to request a shuttle so I took another hotel shuttle and the driver was kind enough to drop me off at Laquinta
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Sylvie, Thank you for sharing your recent stay at our hotel. Our first priority is customer satisfaction; therefore, we sincerely regret that this was not your experience. We are sorry we did not impress you with the upkeep and maintenance of our accommodations. We completely understand your frustration and the inconvenience this caused you. We are passionate about providing our guests with clean and well-maintained accommodations; therefore, we will address the issues you outlined with our associates to improve going forward. On a positive note, we are pleased to hear that you appreciated our shuttle service. We are grateful for your patience and hope you will visit us again so we can restore your faith in us and provide you with the seamless stay you should always expect at our hotel.Sincerely,Michelle A.General Manager

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and the access to Detroit Metro was very simple.
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear David, Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed the excellent service provided by our staff and that our location was perfect for your needs. Thank you for being our guest. We look forward to welcoming you back to our area.Sincerely,Michelle A.General Manager

6/10 Okay

Travis

Stayed 1 night in Apr 2024
Response from General Manager on 17 May 2024
Dear Travis, Thank you for taking the time to rate your experience; we love that you could join us. However, we are sorry if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Michelle A.General Manager

6/10 Okay

Ashley

Liked: Staff & service
A little run down for the price, but it was quiet and staff were incredibly friendly. Easy access to the airport when my flight landed later than initially planned. I misunderstood the time of breakfast when I checked in, so I missed it. Not much around the area other than the airport, but not a bad drive to Detroit.
Stayed 1 night in Apr 2024
Response from General Manager on 30 Apr 2024
Dear Ashley, Thank you for sharing about your experience at our hotel. We are thrilled to hear how much you valued our convenient location near the airport and that our devoted associates took great care of you. We will certainly share your praises with them. However, we deeply regret any inconvenience caused by the misunderstanding regarding the breakfast time. In the future, we will take steps to ensure that our communication regarding meal times is clearer for our guests. We have also taken note of your comments about the overall look and feel of our hotel, and we will certainly share these notes with the appropriate individuals for future modernization plans. Thank you for taking the time to write this review, and we hope to welcome you again soon.Sincerely,Michelle A.General Manager

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was very clean safe and nice rooms was nice
Stayed 1 night in Apr 2024
Response from General Manager on 27 Apr 2024
Dear Lisa, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport and for your excellent rating. We are pleased to read that you thoroughly enjoyed our impeccable property combined with our well-appointed accommodations. We enjoyed having you as our guest and hope to welcome you back on your next visit to the area.Sincerely,Michelle A.,General Manager

10/10 Excellent

RAQUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Raquel, We are thrilled you had an excellent stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Michelle A.General Manager

10/10 Excellent

Ishanna A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024
Response from General Manager on 25 Apr 2024
Dear Ishanna, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you once more, and we hope you will make us your home the next time you are in this area.Sincerely,Michelle A.General Manager

8/10 Good

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly.
Stayed 1 night in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Rowena, Thank you for the wonderful review of La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We appreciate you taking time to share your experience with other travelers. Our team will be pleased to know they had a significant role in making your stay with us so memorable. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again soon.Sincerely,Michelle A.General Manager

10/10 Excellent

Diane

Stayed 1 night in Feb 2024
Response from General Manager on 25 Apr 2024
Dear Diane, Thank you for letting us know your visit to La Quinta Inn & Suites by Wyndham Detroit Metro Airport was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Sincerely,Michelle A.General Manager

4/10 Poor

Gabriel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Gabriel, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Sincerely,Michelle A.General Manager

8/10 Good

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and convenient to the airport.
Stayed 2 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Darryl, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport and sharing your feedback. Providing easy access to transportation hubs is important to us, and we are delighted to hear that you found our proximity to the airport convenient for your travel plans. We look forward to welcoming you back again soon.Sincerely,Michelle A.General Manager

10/10 Excellent

Clint

Travelled with partner
Liked: Cleanliness, staff & service
Clean,quiet,comfy.At the end of a long days drive ,its nice to see a complementary cup of coffee waiting.The only negative which has nothing to do with the hotel is people letting the doors slam especially late at night.All hotels have the same self closing doors,so please respect others and hold the handle.
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Clint, Thank you for taking the time to share your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We are delighted to hear that you enjoyed most aspects of your visit, especially our spotless accommodations. However, we regret not meeting all of your expectations. We appreciate your understanding and look forward to welcoming you back the next time you are in the area.Sincerely,Michelle A.General Manager

10/10 Excellent

kada, queretaro

Stayed 1 night in Apr 2024
Response from General Manager on 12 May 2024
Dear Kada, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We look forward to your return and wish you all the best with your future travels.Sincerely,Michelle A.General Manager

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay.
Stayed 4 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Paula, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back again soon.Sincerely,Michelle A.General Manager

10/10 Excellent

Shacara

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are professional and friendly.
Stayed 1 night in Apr 2024
Response from General Manager on 20 Apr 2024
Dear Shacara, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport and sharing your feedback It was delightful to know that the thoughtful service provided by our dedicated associates exceeded your expectations. We hope to have you as our guest again soon.Sincerely,Michelle A.General Manager

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just arrived, but so far we are very pleased. Front desk staff was very friendly and helpful. I would recommend
Stayed 1 night in Apr 2024
Response from General Manager on 20 Apr 2024
Dear Christopher, Thank you for sharing your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We are delighted to hear that you received attentive service at the front desk. Your recommendation means a lot to us, and we look forward to welcoming you back again soon.Sincerely,Michelle A.General Manager

10/10 Excellent

Barbara J.

Stayed 1 night in Apr 2024
Response from General Manager on 9 May 2024
Dear Barbara, Thank you for the great rating! We are glad you enjoyed your time here at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We look forward to making many more great memories with you anytime your travels bring you to our area.Sincerely,Michelle A.,General Manager

10/10 Excellent

Tori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle available from airport, free breakfast, comfortable bed, staff very friendly and helpful
Stayed 1 night in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Tori, Thank you for writing a review of your time at La Quinta Inn & Suites by Wyndham Detroit Metro Airport. Thank you for mentioning how much our complimentary 24/7 shuttle to and from Detroit Metropolitan Wayne County Airport (DTW), combined with our complimentary breakfast, hospitality, and relaxing bedding, provided you with a revitalizing experience. We hope to welcome you back soon and wish you all the best with your travels. Sincerely,Michelle A.General Manager

10/10 Excellent

Aian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GENERAL MANAGER on 19 Apr 2024
Dear Aian, Thank you for the perfect rating of the La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We are glad you had a great time with us and look forward to your return.Sincerely,Michelle A.General Manager

6/10 Okay

Jeffrey, Indianapolis

Travelled with group
Definitely a good price for the room but limited to chain restaurants in the immediate area. Luckily, we spoke with some locals who gave us guidance on where to go. We definitely appreciated the airport transportation to and from the hotel.
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Jeffrey, Thank you for your candid review. While we are glad you appreciated our shuttle service and found us to be a good value, we regret your disappointment with our location and the inconvenience it may have caused. Please know that our front desk staff has information about local restaurants that they can provide to our guests. Thank you again; we hope to welcome you back in the future.Sincerely,Michelle A.General Manager

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I didn’t like was the small TV
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr 2024
Dear James, Thank you for choosing La Quinta Inn & Suites by Wyndham Detroit Metro Airport. We are pleased to know that you had an overall pleasant stay. However, we regret not meeting all of your expectations and have taken note of your concerns regarding our television. We appreciate your feedback, as it gives us valuable insight to improve our guest experience. Thank you again; we hope to welcome you back in the future.Sincerely,Michelle A.General Manager