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Reviews of Hilton Garden Inn Detroit Metro Airport

3 out of 5
Hilton Garden Inn Detroit Metro Airport
31800 Smith Rd, Romulus, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 884 reviews" "
Rating 8 - Good. 271 out of 884 reviews" "
Rating 6 - Okay. 83 out of 884 reviews" "
Rating 4 - Poor. 40 out of 884 reviews" "
Rating 2 - Terrible. 26 out of 884 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Deanna

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Why do kids have to pay for breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good service, Nice, clean, quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Whitney

Stayed 1 night in Mar 2024

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff in the Bar/Restaurant at this hotel! Great Waiter!
Stayed 1 night in Feb 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and property clean
Stayed 1 night in Feb 2024

10/10 Excellent

Long Don

Stayed 1 night in Feb 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Daniela

Stayed 1 night in Jan 2024

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff went above and beyond with their service
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Highly Recommend
Very pleasant stay. This hotel is generally cleaner, quieter, more modern than other hotels in the area. Would highly recommend if you need a place to stay near DTW.
Stayed 1 night in Dec 2023

10/10 Excellent

Mohammad

Stayed 1 night in Dec 2023

6/10 Okay

James

Travelled with partner
Stayed 1 night in Dec 2023

8/10 Good

Mohammad

Stayed 1 night in Dec 2023

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly
Stayed 2 nights in Nov 2023

2/10 Terrible

Elisa, Los Angeles

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had bed bugs. Left early.
Stayed 2 nights in Nov 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff very cordial and professional. Room very clean and inviting!
Stayed 1 night in Nov 2023

10/10 Excellent

Ricardo, Flower Mound

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

6/10 Okay

Gwendolyn

Travelled with group
Like that the rooms are very clean, what i didn't like is that you have to pay for you breakfast will not stay there again
Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good! Appreciate everything in working order and a high level of cleanliness! Only down part was one of the elevators was not working, which caused backlogs with getting up and down floors.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lyndsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Quick but nice stay. Staff was very friendly! Hotel was convienvent.
Stayed 1 night in Oct 2023

10/10 Excellent

Pamela J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was very impressed with Hilton Garden. My room was a wonderful suite, very comfortable. The icing on the cake was the dining room in the hotel. It was such a relief to have a relaxing meal without having to leave the hotel. Service was great, very clean and very convenient.
Stayed 1 night in Oct 2023

8/10 Good

Jan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for us. Close to where we needed to go, clean and roomy.
Stayed 1 night in Oct 2023

10/10 Excellent

Christopher

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was so friendly. The room and hotel were clean. Bed was very hard
Stayed 2 nights in Sep 2023

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was super fast and quickly answered my one question about shuttle to airport. So thankful, as I was exhausted and just wanted to go to bed. Bed was comfortable and definitely one of the bigger hotel bedrooms I’ve been in
Stayed 1 night in Sep 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late after a cancelled flight and the all night shuttle was a godsend! We were treated with kindness at a very late hour and the hot cooked breakfast was delicious. We were so thankful to be shuttled back to the airport in comfort.
Stayed 1 night in Sep 2023

6/10 Okay

Yunhi

Disliked: Cleanliness, property conditions & facilities
It’s ok
Stayed 1 night in Sep 2023

6/10 Okay

Elliot

Stayed 1 night in Sep 2023

10/10 Excellent

Shirley

Clean
Stayed 1 night in Aug 2023

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, happy staff. Great property.
Stayed 1 night in Aug 2023

10/10 Excellent

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Cathie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Amanda

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Minnie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was ok not stellar!! But no issues!!
Stayed 3 nights in Aug 2023

10/10 Excellent

Kimberly

Stayed 1 night in Aug 2023

8/10 Good

Ayman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is great and I do recommend it.
Stayed 1 night in Jul 2023

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff was super helpful and friendly!
Stayed 1 night in Jul 2023

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice to stay around DTW after a long trip or if you’re connecting
Stayed 2 nights in Jul 2023

6/10 Okay

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I had a joint room. My son and I had a 6am flight and the people in the room next to us were very loud and up very late. We had to go to sleep early but they were loud past midnight. Terrible sleep. Great staff and facilities though.
Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Rosemary M

Stayed 1 night in Jul 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, very friendly staff. They make you feel welcomed. Comfortable and clean! Thank you
Stayed 1 night in Jul 2023