On the beach

Reviews of Tropic Sun Towers by Capital Vacations

Tropic Sun Towers by Capital Vacations
591 S Atlantic Ave, Ormond Beach, FL

Reviews

9.2

Wonderful

Rating 10 - Excellent. 341 out of 512 reviews" "
Rating 8 - Good. 125 out of 512 reviews" "
Rating 6 - Okay. 29 out of 512 reviews" "
Rating 4 - Poor. 9 out of 512 reviews" "
Rating 2 - Terrible. 8 out of 512 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean room s
Stayed 1 night in Mar 2024
Response from Kerri on 4 Mar 2024
We are glad that you enjoye your stay.Thank you

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Up-to-date accommodations were an excellent value with a window and balcony looking directly onto the beach. Parking is easy right on the premises. The property is undergoing some exterior repair and enhancement with attendant noise during the week though apparently not on the weekend. We would stay here again.
Stayed 3 nights in Feb 2024
Response from Kerri on 4 Mar 2024
Thank you, we hope to see you again.

10/10 Excellent

Gary

Travelled with family
Would definitely stay here again.
Stayed 2 nights in Feb 2024
Response from Kerri on 26 Feb 2024
We are happy that you enjoyes your stay with us.Thank you

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 2 nights in Jan 2024
Response from Kerri on 6 Feb 2024
We are happy that you enjoyed your stay with us. We hope to see you again!Thank you

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Kerri on 5 Feb 2024
We are so glad that you enjoyed your stay.Thank you,

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
Clean safe quiet place to stay. Local establishments in the area. Restaurants, market and variety of stores all in the local area. Great view from the balcony, watching the sunrise in the morning and the gentleman fishing morning or evening.
Stayed 5 nights in Jan 2024
Response from Kerri on 30 Jan 2024
Thank you for your review. We hope to se you again sometime.

10/10 Excellent

Lora

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a warm and inviting place to stay. Felt safe and just enjoyed our time there. No complaints
Stayed 2 nights in Jan 2024
Response from Kerri on 29 Jan 2024
We are so happy they you enjoyed your stay, we look forward to seeing you again.Thank you

8/10 Good

William

Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Liked that I could park under the building so salt air from ocean did not get on my antique car. Did not like seeing little black bugs running around in the bathroom.
Stayed 2 nights in Nov 2023
Response from Kerri on 30 Nov 2023
Thank you, we have addressed the matter.

10/10 Excellent

Fred

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The area was hit with storms that damaged many business'. This one has largely recovered, but some haven't.
Stayed 2 nights in Nov 2023
Response from Management on 28 Nov 2023
Thank you for taking the time to share your perfect 5/5 experience! We're delighted to hear that your stay met or exceeded your expectations. Our team works hard to provide exceptional service, and your positive feedback is truly rewarding. We look forward to the pleasure of hosting you again in the future and providing another outstanding experience.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were there for 2 nights. Randy was very knowledgable and helpful. Room was nice. Pool under construction. They let us know ahead of time. Thanks Randy Jess and Todd Wood
Stayed 2 nights in Oct 2023
Response from Kerri on 30 Oct 2023
We are so glad that you enjoyed your stay.Thank you

10/10 Excellent

Maria

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023
Response from Kerri on 8 Sept 2023
Thank you we are glad that you enjoyed your stay with us.Thank you,

6/10 Okay

Shannon

Liked: Cleanliness
Disliked: Room comfort
It was okay, nice room
Room was clean and spacious, nice view. The bed was extra firm. I didn't like the heavy sales push and wasn't expecting it. I was not aware this was a time share style location. Also poor communication about the parking gate closing at night. The first night we pulled in and it opened as we pulled up to it, no problem. On the second night I got stuck unexpectedly having to back up a very dangerous, blind incline to go in and ask someone to open the gate. Overall, it was ok. I'd maybe stay again, but it wouldnt be my first choice.
Stayed 2 nights in Aug 2023
Response from Management on 5 Sept 2023
Thank you for providing your feedback from your recent staff with us. We apologize for the inconvenience and will be correcting it. We look forward to welcoming you back in the near future!

10/10 Excellent

Allen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was great
Stayed 2 nights in Aug 2023
Response from Management on 5 Sept 2023
Thank you for providing your feedback from your recent stay with us. We look forward to welcoming you back in the near future!

8/10 Good

Robert

Liked: Cleanliness, amenities
Pool/hot tub still closed from last years hurricane but still very pleased with property.
Stayed 2 nights in Aug 2023
Response from Management on 1 Sept 2023
Thank you for providing your feedback regarding your recent stay! We are glad you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Excellent

Mellisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had excellent time with access to beach! All employees was courteous! Can’t wait to stay when the pool is available!
Stayed 6 nights in Aug 2023
Response from Management on 1 Sept 2023
Thank you for providing your feedback regarding your recent stay! We are glad you enjoyed your stay and look forward to welcoming you back in the near future!

10/10 Excellent

Nykol

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023
Response from Kerri on 8 Sept 2023
Thank you we are glad that you enjoyed your stay with us.Thank you,

10/10 Excellent

Reyna

Stayed 2 nights in Jul 2023
Response from Kerri on 3 Aug 2023
We sre so glad that you enjoyed you stay with usThank you

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Love, love, love this hidden gem!! We will most definitely make this our special weekend getaway!!
Stayed 2 nights in Jul 2023
Response from Kerri on 31 Jul 2023
We are so glad that you enjoyed your stay with us. We look forward to seeing you again!Thank you

10/10 Excellent

Staci

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean,nice staff and very convenient for everything you need food,shopping,entertainment etc… highly recommend this place!
Stayed 4 nights in Jul 2023
Response from Kerri on 25 Jul 2023
We are so glad that you enjoyed your stay with us. We look forward to seeing you again.Thank you

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
7th floor balcony. Our view was breathtaking during sunrise looking out on the ocean. The only downside was the pool was closed but that was not the hotels fault. Florida is known for its destructive hurricanes. Tropic Suns Towers was working diligently to get their repairs made. Amazing stay we had there with our kids. Our room slept 6 so all 4 kids had a place to sleep for such an amazing price! Awesome job guys
Stayed 2 nights in Jul 2023
Response from Kerri on 14 Jul 2023
We are so happy that you enjoyed your stay with us. Please visit again when our pool is repaired.Thank you,

8/10 Good

Richard

Liked: Cleanliness, room comfort
Family reunion
I had an amazing view of the Atlantic.I was on the 6th floor,I got some really nice pictures,the bed was comfortable,just needed a place to lay my head down,was to busy eating at local places and hanging out the beach,Riptides bar and grill very nice,I heard Hull’s was also a great restaurant..Chop Shop was very good also.
Stayed 2 nights in Jul 2023
Response from Kerri on 11 Jul 2023
We are so glad that you enjoyed yout stay, we hope to see you again soon.Thank you

10/10 Excellent

Jeismari, Orlando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My fiancee and I stayed here for a weekend and it was amazing. We had all the amenities like a full size kitchen and 1 bedroom suite. Having a balcony with ocean view was super relaxing in the morning and nights. We enjoyed our stay and would definitely return! All the staff members we ran into were really nice. The price was amazing and definitely worth it.
Stayed 2 nights in Jun 2023
Response from Kerri on 26 Jun 2023
We are so glad that you enjoyed your stay with us. We look forward to seeing you again.Thank you

8/10 Good

Cline

Business traveller
Liked: Cleanliness, room comfort
The hotel itself is very nice. However the latest hurricane damage the pool and the beach so there is no pool and there's no beach access. So I suggest going somewhere else
Stayed 2 nights in Jun 2023
Response from Kerri on 19 Jun 2023
We are working on the repairs from the hurricane damage. Thank you for staying with us.

2/10 Terrible

Kimberly

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was ok, it's normal AMAZING
Stayed 3 nights in Jun 2023
Response from Kerri on 19 Jun 2023
Thank you for staying with us.

10/10 Excellent

Alan & Julia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was awesome!
Stayed 2 nights in Jun 2023
Response from Kerri on 15 Jun 2023
We are so glad that you enjoyed your stay with us.Thank you,

10/10 Excellent

Shamarra

Liked: Cleanliness, amenities, property conditions & facilities
The property was exceptionally clean and comfortable! The staff was very friendly. The beach view from our balcony was spectacular.
Stayed 3 nights in Jun 2023
Response from Kerri on 13 Jun 2023
We are so glad that you enjoyed your stay with us.Thank you

10/10 Excellent

Katelen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly, rooms were clean. Overall enjoyable!
Stayed 2 nights in Jun 2023
Response from Kerri on 6 Jun 2023
Thank you! We are so glad that you enjoyed your stay with us.

8/10 Good

Candice

Liked: Staff & service
hotel stay was fine
Sadly from the hurricanes, the pool and access to the beach were still not available during our stay. it was a typical hotel down on the beach in daytona - you can tell it was old and dingy but they did a decent job keeping the place clean. location was ok, not too far from things. overall we had a good stay and check in and out was super easy. we were content w the stay
Stayed 5 nights in May 2023
Response from Kerri on 2 Jun 2023
Thank you,

10/10 Excellent

deborah, Goose Creek

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed here many times and love this place. Due to Ian, things were different this time, but still love it.
Stayed 5 nights in May 2023
Response from Kerri on 31 May 2023
We are so glad that you enjoyed your stay. We look forward to seeing you again.Thank you

6/10 Okay

karen

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Kerri on 31 May 2023
Thank you

8/10 Good

KIM

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Convenient and Friendly
The rooms were set up great, the views were amazing, but it was hard to enjoy the balcony with lots of previous cigarettes in the door track. Although we got there Wednesday afternoon/night, the construction was halted for the weekend. It will be nice when you have direct beach access again. Cleanliness was at an ok level. The room window tracks were filthy and the tub/tiles had grime and rings.. I would stay there again though...it was very convenient.
Stayed 5 nights in May 2023
Response from Kerri on 24 May 2023
Thank you for bringing this to our attention. It will be addressed. We hope that you will stay with us again once our hurricane repairs are completed and our pool, hot tub and beach access are back in operation.Thank you

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The sea wall is under construction from last big storm. So you have to wall a nlock to get to ocean. Not a problem just a fyi. Place is worth every penny very clean and spacious. I would definitely stay here again
Stayed 2 nights in May 2023
Response from Kerri on 22 May 2023
Thank you! We hope that you return in the future when all of our repairs are complete.

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good. Staff is great, value for money is excellent.
Stayed 7 nights in May 2023
Response from Kerri on 16 May 2023
We are so happy that you enjoyed your stay. We hope to see you again.Thank you,

2/10 Terrible

Laura

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a joke, I'm sure in its heyday it was a beautiful place but they decide to call me the day before I check in after I had it booked for a month that the pool wasn't there but on the website all the pictures show the pool and then when I went to check it out this little itty bitty area that said amenities had this teeny tiny tiny box with an x next to the pool and nobody in their right mind would have noticed that especially just looking at pictures. The shocking thing was that they said they did not provide shampoo that was just the stupidest thing ever. The ladies up front not helpful they were doing their due diligence to visit instead of really taking pride and taking care of the customer. Terrible place
Stayed 2 nights in May 2023
Response from Kerri on 7 May 2023
We are sorry that you did not enjoy your stay. /we are working as hard and fast as we can to repair the damage sustained from the hurricanes.Thank you

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It has a lot of value for the money you pay. It is clean, right on the beach. The only downside is that the pool is closed, but the ocean is just steps away!
Stayed 3 nights in Apr 2023
Response from Kerri on 7 May 2023
We are so glad that you enjoyed your stay with us.Thank you

8/10 Good

Hank

Liked: Staff & service, amenities, property conditions & facilities
Staff was friendly and facility was clean.
Stayed 2 nights in Apr 2023
Response from Kerri on 7 May 2023
We hope to see you again.Thank you

6/10 Okay

chalyce

Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
It was far from a 9 property as it was rated ! It was more like a 6 .It was dated, and the picture on the web site showed a beautiful pool. Pool and gym under construction.
Stayed 2 nights in May 2023
Response from Kerri on 7 May 2023
We are working very hard to repair the damage we sustained from the hurricanes. Our gym is not under construction and is open.Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Great Resort, best corn hole boards and bags ever great sun rises very clean great staff
Stayed 3 nights in Apr 2023
Response from Kerri on 4 May 2023
We are so glad that you enjoyed your stay with us!Thank you.

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the pool area was under repair from reasons out of the facilities control, the resort was wonderful! Walks on the beach every day! Close to restaurants, free parking! Very friendly and helpful staff.
Stayed 4 nights in Apr 2023
Response from Kerri on 1 May 2023
We are so glad that you enjoyed your stay with us!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Kerri on 15 May 2023
We are so glad that you enjoyed your stay with us.Thank you

8/10 Good

Dara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Kerri on 15 May 2023
We are happy that you had an enjoyable stay with us.Thank you,

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room and spacious. Did not like being in a room near the elevator.
Stayed 2 nights in Apr 2023
Response from Kerri on 18 Apr 2023
We are so glad that you enjoyed your stay with us.Thank you,

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very well equipped easy check in. Nice clean spacious condo with a great ocean view. Very reasonable prices
Stayed 2 nights in Apr 2023
Response from Kerri on 18 Apr 2023
We are happy that you enjoyed your stay. We hope to see you again.Thank you,

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the view from our room and how close we were to the beach. Our room was very clean
Stayed 3 nights in Apr 2023
Response from Kerri on 10 Apr 2023
We are so glad that you enjoyed your stay with us!Thank you

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
35th Wedding Anniversary
This is our second time staying at this hotel, the ladies at the front desk were very polite and friendly they surprise us with a bottle of champagne when they heard we were celebrating our 35 wedding anniversary was very nice of them thank you again ladies. The only drawback in our check in was to get your parking pass you must go to the other building and hear a young salesperson trying to sell you a time share on the property and other properties in Florida. I felt very uncomfortable being pressure to buy offering us $200 to $300 visa gift card. Nothing is free in this world. Next time I'll think twice in staying here I don't want to go thru a sales pitch again . Is not the front desk fault is probably the owners.
Stayed 2 nights in Apr 2023
Response from Kerri on 4 Apr 2023
We are glad that you enjoyed your stay and had a nice anniversary get away. We do hope that you'll visit again. You can just request for your parking pass at the front desk.Thank you,

10/10 Excellent

Michelle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so very clean and cozy!
Stayed 2 nights in Mar 2023
Response from Kerri on 4 Apr 2023
We are so happy that you enjoyed your stay with us!Thank you,

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
very nice staff, very clean!! the only inconvenience that i experienced at this property was just that the pool is under construction but that aside very excellent hotel.
Response from Kerri on 3 Apr 2023
We are glad that you enjoyed your stay. The pool and area was damaged by back to back hurricanes. We are working as quickly as possible to make the repairs.

6/10 Okay

Dennis

Liked: Cleanliness
Disliked: Staff & service, amenities
Good location on the beach, nice fitness facility. Pool was a disaster zone. torn up and looks like not used in years. Kept getting harrassed on the morning of my check-out date about leaving the room at their "posted" check-out time of 10:00am, which is unreasonably early.
Stayed 4 nights in Mar 2023
Response from Kerri on 17 Mar 2023
Ww had significant damage from back to back hurricanes in September and Novermber of 2022. Yes, check out time is at 10:00 am. Have a great day.Thank you,

10/10 Excellent

Esmeralda

Stayed 1 night in Mar 2023
Response from Kerri on 7 Mar 2023
We are so happy that you enjoyed your stay.Thank you,

10/10 Excellent

Kendra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the look over the ocean! Beautiful area
Stayed 5 nights in Feb 2023
Response from Kerri on 23 Feb 2023
Thank you, we are so happy that you enjoyed your stay