Pillow-top beds, in-room safe, laptop workspace, iron/ironing board

Reviews of El Caribe Resort & Conference Center

2.5 out of 5
El Caribe Resort & Conference Center
2125 S Atlantic Ave, Daytona Beach Shores, FL

Reviews

7.2

Good

Rating 10 - Excellent. 314 out of 1001 reviews" "
Rating 8 - Good. 269 out of 1001 reviews" "
Rating 6 - Okay. 178 out of 1001 reviews" "
Rating 4 - Poor. 120 out of 1001 reviews" "
Rating 2 - Terrible. 120 out of 1001 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

We Drone

Travelled with family
Liked: Staff & service
The hotel is not in the best condition. Leaky faucet. Bathroom doorknob broken. Rust in the tub. The rooms were not very clean. Smudges on the doors. Stained carpet. Dirty washcloths left by previous visitors. I saw a roach in my room the last night of my stay. However, every single staff member I encountered was very pleasant and accommodating including front desk staff, breakfast room attendant, housekeeper and groundskeepers.
Stayed 2 nights in May 2024
Response from DW on 22 May 2024
Thank you for taking the time to leave a review. We take all guests feedback seriously. Your comments will be shared with our team and we do hope to have the chance to WOW you in the future.

6/10 Okay

Mason

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
its a little bit older of an interior and the smoking policy is Cumbersome
Stayed 3 nights in May 2024
Response from DW on 20 May 2024
Mason, Thank you for taking the time to leave a review. Happy to hear you enjoyed your stay. We look forward to having you stay again soon.

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from DW on 20 May 2024
Jessica, Thank you for leaving such a nice review. We count on our guests to be candid with us, so we know were we can improve. It looks like everything was on point we look forward to having you stay with us again soon.

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is ok but around there is construction and there no easy access to the beach but overall its a good place to stay staff is cool too
Stayed 1 night in Mar 2024
Response from DW on 16 May 2024
Omar, Thank you for such a nice review. Good to hear our staff was n point and I was curious did you see the beach access right past the shuffleboards? Hope to have you again soon!

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to spend with your family! We had good time and We will get back again!
Stayed 1 night in Mar 2024
Response from DW on 13 May 2024
Michele, Thank you for taking the time to leave a review and feedback. Glad you had such a great experience with us. Can not wait to have you stay with us again.

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
we arrived on Jeep week and was kind of chaotic all the city. Not only the hotel
Stayed 2 nights in Apr 2024
Response from DW on 9 May 2024
Laura, Thank you for leaving a review and your feedback. We do hope to have you stay with us again next year.

10/10 Excellent

daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed in the Ocean front Suite very spacious for the family , the Ocean view was beautiful and the sound of the ocean at night so relaxing. The staff was very pleasent as well. Would definitely go again.
Stayed 1 night in Feb 2024
Response from DW on 9 May 2024
Daniel, Thank you for leaving your feedback and taking time to leave review. We are pleased that you had such a nice experience with us. Hope to have you stay again soon.

4/10 Poor

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful.
Stayed 3 nights in Apr 2024
Response from M.A on 8 May 2024
We apologize sincerely, and hope your next stay will be more pleasant than the last experience

2/10 Terrible

Kimberley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has great potential but it’s very rundown and unsafe now.
Stayed 1 night in May 2024
Response from DW on 8 May 2024
Kimberely, Thank you for leaving feedback. We hope you decide to stay again in the future. We are working daily to improve our grounds. Maybe we will get chance to wow you in the future.

6/10 Okay

Johnny

Disliked: Property conditions & facilities
I liked that I had a ocean view with balcony. Didnt like the room too much.Bathtub didnt look clean, floor in the bedroom looks like the rug was removed and had just like a rubber foam type floor, saw a cockaroach on the night stand, had trouble with door lock getting in and out of the room everyday. Continental breakfast did not have much.
Stayed 3 nights in Apr 2024
Response from MA on 8 May 2024
Thank you for leaving us your feedback. We are working daily on improving and thanks to guests like you, we know which areas need improvement. We will address any other issues as well. We look forward to see you again.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from DW on 29 Apr 2024
Wayne, Thank you for leaving a review. We appreciate you taking the time. We hope to see you soon.

8/10 Good

COURTNEY

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Great location & ocean view. Property is dated but the cleanliness of the rooms & views made it a great experience. Maybe consider pool hours for adults since it is a FAMILY hotel. I wasn’t too pleased seeing a couple make out & feel on each other in the same pool a ton of kids was playing in. Other than that staff was friendly & location is very good!
Stayed 1 night in Apr 2024
Response from DW on 23 Apr 2024
Courtney, Thank you for taking the time to leave a review. We take any and all feedback seriously. We strive to gibe each guest a memorable experience. We hope to have you again the next time you come to the beach.

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good layout and easy to get in and out of.
Stayed 1 night in Apr 2024
Response from DW on 23 Apr 2024
Stephen, Thank you for taking time to leave a review. We are excited tom have you visit again. See you next time you come to the beach.

6/10 Okay

Kimberly

Travelled with family and small children, Travelled with group
Disliked: Staff & service
I love the view of the ocean. I didn't like that they had my ac locked, I could not set it lower than 70. Need to have pest control, roaches was in the rooms.
Stayed 2 nights in Apr 2024
Response from DW on 18 Apr 2024
KImberly, Thank you for taking the time to leave a review and your feedback. We take our guests and their experiences here very serious. I hope you informed the desk of issue. Regardless, that is something we will be addressing. We hope to see you again in the future.

10/10 Excellent

dana

Liked: Cleanliness, staff & service, amenities
requested a handicapped room and did not get it
Stayed 2 nights in Apr 2024
Response from DW on 15 Apr 2024
Dana, Thank you for taking the time to leave a review. I am sorry we were not able to accommodate you with the room you needed. We hope to have you again in the future.

4/10 Poor

Rob

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff is really nice. Linens and rooms clean enough. Bathrooms fairly old and gross is main issue. The hotel is quite dated but fine. Good location. Breakfast is not great .
Stayed 2 nights in Apr 2024
Response from DW on 15 Apr 2024
Rob, Thank you for leaving us your feedback. We are working daily on improving and thanks to guests like you, we know which areas need improvement.

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location Screaming and music late in the night and POT smock after 12 midnight .
Stayed 2 nights in Apr 2024
Response from DW on 8 May 2024
Andrew, Thank you for leaving a review and feedback. We hope you called our front desk so we could resolve issue. It is open 24/7. We do hope to have you stay with us again in future.

2/10 Terrible

Valery

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
i,m standing with my family 03/26/24 to 04/03/24.We were shocked when we saw the building and the office!I didn`t think there were such terrible hotels in America!Everything olds is rusty!In the room kitchen is terrible,the windows are dirty,the balcony is all shabby!
Stayed 8 nights in Mar 2024
Response from MA on 8 May 2024
Valery, Thank you for leaving us your feedback. We are working daily on improving and thanks to guests like you, we know which areas need improvement.

10/10 Excellent

Brandice

Liked: Staff & service
Disliked: Property conditions & facilities
The outside appearance is very misleading from the inside. It definitely needs some upgrades . The staff were amazing and very understanding. The rooms were as pictured but the structure of the building is very aged shows repairs, rust spots and leaks . It was very convenient to get on and off the beach . The pools were warm and heavily chlorinated . Close by stores as restaurants for dining and shopping . Overall the experience was a 10 however the accurate description and appearance of the building is a 4.
Stayed 2 nights in Mar 2024
Response from DW on 15 Apr 2024
Brandice, Thank you for taking the time to leave a review. We take any and all feedback seriously. We strive to give each and every guest a enjoyable experience and glad to hear our staff was on point.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Love the beach
Stayed 1 night in Mar 2024
Response from DW on 1 Apr 2024
Brian, Thank you for taking the time to leave such a great review. We are happy you had such a memorable experience. We hope to see you again, your next trip to the beach.

8/10 Good

motaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from DW on 29 Mar 2024
Thank you for taking the time to leave a review. We are glad you enjoyed your stay. We hope to have you stay again in the future so it will give us a chance to Wow you and get the 5 out of 5.

6/10 Okay

Michelle

Liked: Staff & service, property conditions & facilities
Floors were filthy all week, water was shut off three times during our stay, but the staff in the breakfast area and the maid service were super friendly.
Stayed 7 nights in Mar 2024
Response from DW on 29 Mar 2024
Michelle, Thank you for taking the time to leave a review. We apologize that your experience was not up to par. We take all feedback seriously and we will share your comments with all staff . Glad to hear that your interactions with our staff were pleasant. Hope to have you stay with us again in the future.

10/10 Excellent

Lapaul

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from DW on 21 Mar 2024
Lapaul, Thank you for taking the time to leave a review. We appreciate any and all feedback. We hope to see you the next time you visit the beach.

10/10 Excellent

Nayara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from DW on 20 Mar 2024
Thank you for taking the time to leave a review. We are happy to hear you had a great experience at El Caribe.

8/10 Good

Jeylina

Travelled with family and small children
Liked: Cleanliness
.
Stayed 2 nights in Mar 2024
Response from DW on 18 Mar 2024
Jeylina, Thank you for taking time to leave a review. We pride our selves on our guests experiences. Hopefully, we get the chance to WOW you in the future.

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with or without kids.
Stayed 2 nights in Mar 2024
Response from DW on 15 Mar 2024
David, Thank you for taking the time to leave a review. We are happy to hear you enjoyed your stay with us. We look forward to your next visit.

6/10 Okay

Sheila

Stayed 4 nights in Mar 2024
Response from DW on 18 Apr 2024
Sheila, Thank you for taking time to leave a review. We hope to have you stay with us again soon.

2/10 Terrible

Christian

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Horrible experience over all the buildings needs major upgrades and the pictures are misleading, price doesn’t reflect quality or value
Stayed 1 night in Mar 2024
Response from DW on 13 Mar 2024
Christian, I do apologize that our hotel did not meet your expectations. I will be sharing your review with my staff. We take our feedback seriously and will continue daily to improve. We hope to get the chance to WOW you in the future.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was absolutely amazing and very helpful. I couldn’t have had a better experience for bike week.
Stayed 1 night in Mar 2024
Response from Kat on 11 Mar 2024
Thank you! We hope to see you again soon

6/10 Okay

Kaytlin

Stayed 1 night in Mar 2024
Response from Hotel Manager on 9 Mar 2024
Dear Kaytlin,We're glad you had a positive experience during your stay. If there's anything we can do to make your next stay even better and earn that perfect 5, please let us know. We appreciate your feedback and look forward to welcoming you back soon.Sincerely, Hotel Manager

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was great place, facilities were good. Great value for the money, I would go back for sure!
Stayed 1 night in Mar 2024
Response from Hotel Manager on 8 Mar 2024
Dear Guest,Thank you for your wonderful comment. We are delighted that your time with us was so amazing! Our team endeavours to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager

10/10 Excellent

cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 1 night in Mar 2024
Response from DW on 4 Mar 2024
Thank you Cory for the review. We hope to be your go to place at the beach.

10/10 Excellent

paul

Liked: Cleanliness, staff & service
Price was great
Stayed 1 night in Feb 2024
Response from Kat on 29 Feb 2024
Thank you for the review! We look forward to seeing you again soon.

8/10 Good

Jas

Liked: Cleanliness
Clean rooms friendly staff very quiet
Stayed 2 nights in Feb 2024
Response from Kat on 26 Feb 2024
Thank you for the review. We hope to see you again real soon

8/10 Good

Tarvis

Travelled with family
Liked: Cleanliness, staff & service
Great value. Property very clean. It’s an older property with nice updates. Rooms look like the picture. Nice unobstructed views. 3 pools next to beach. Quick check in. Convenient grocery shopping and eateries right across the street. Felt safe. Some doors slam very loudly but otherwise great for price.
Stayed 2 nights in Feb 2024
Response from kat on 26 Feb 2024
Thank you for the great review hope to see you again soon

10/10 Excellent

Jose

Stayed 1 night in Feb 2024
Response from Kat on 26 Feb 2024
Perfect score!! It means alot to see a great review. Come back to our sunny beach very soon.

6/10 Okay

Elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 24 Feb 2024
Dear Elizabeth,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kat on 25 Feb 2024
Thank you for the great review! Glad we were able to accommodate you and hope you stay with us again soon!

6/10 Okay

jen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, beautiful veiw. No moisture control in rooms. Only.complaint
Stayed 1 night in Feb 2024
Response from Hotel Manager on 24 Feb 2024
Dear Jen,Thank you for your positive feedback about the wonderful location and beautiful view. We're glad you enjoyed those aspects of your stay. We appreciate your feedback regarding moisture control in the rooms, and we will certainly take that into consideration for improvements. Your input is valuable, and we look forward to the possibility of welcoming you back for another enjoyable stay.Sincerely, Hotel Manager

10/10 Excellent

Gregory

Stayed 6 nights in Feb 2024
Response from Hotel Manager on 24 Feb 2024
Dear Gregory,Thank you so much for your perfect rating! Providing excellent service and a memorable experience is our top priority, and it's great to know that we met your expectations. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Hotel Manager

6/10 Okay

Roxanne

Liked: Staff & service, property conditions & facilities
Response from Hotel Manager on 24 Feb 2024
Dear Roxanne,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

4/10 Poor

James

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t let the online pictures fool you. This place is a dump. Dirty, dirty, dirty.
Stayed 6 nights in Feb 2024
Response from Front Desk on 22 Feb 2024
I'm sorry to hear you had a less than desirable stay. Please consider us on your next trip to Daytona Beach.

2/10 Terrible

Katie

Stayed 1 night in Feb 2024
Response from Hotel Manager on 23 Feb 2024
Dear Katie,Thanks for the stay but sad to see the 2 out of 10 ratings. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Hope to see you again soon.Sincerely, Hotel Manager

10/10 Excellent

Lidia

Stayed 1 night in Feb 2024
Response from DW on 22 Feb 2024
Lidia, Thank you so much for taking the time to leave a review. We are happy you had such a good experience with us. We will see you on your next trip to the beach!

6/10 Okay

Robert

Travelled with family
Liked: Room comfort
Noisy
Constantly hearing doors slammed all times of the day Heat was very bad in our room Sometimes running for over a hour Would not turn on when it got cold
Stayed 7 nights in Feb 2024
Response from Hotel Manager on 21 Feb 2024
Dear Robert,We apologize for the inconvenience you experienced during your stay, particularly with the noise from slamming doors and issues with the room temperature control. Providing a comfortable and peaceful environment is important to us, and we regret falling short of your expectations. Your feedback is valuable, and we will address these issues promptly with our team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay in the future.Sincerely, Hotel Manager

6/10 Okay

Suzanne

Liked: Staff & service
Nice view but was loud
Stayed 1 night in Feb 2024
Response from Hotel Manager on 23 Feb 2024
Dear Suzanne,Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the view from your room, although we apologize for any inconvenience caused by noise during your stay. Your comfort is important to us, and we will address this issue to ensure a more peaceful experience for our guests in the future. We hope to welcome you again soon.Sincerely, Hotel Manager

6/10 Okay

Sandra, Woodbridge

Liked: Staff & service
Property is old and needs renovation
Stayed 3 nights in Feb 2024
Response from DW on 19 Feb 2024
Sandra, Thank you for taking the time to leave a review. We appreciate your candid feedback about our property. We apologize that the state of the property didn't meet your expectations. We are continuously working on making improvements. We do hope to have the opportunity to provide you with a better experience in the future.

6/10 Okay

latasha

Travelled with partner
Disliked: Amenities, property conditions & facilities
While the location is excellent the property itself is extremely outdated. I stayed in one of the oceanfront rooms. The room was clean however rust was on the bathtub, doors, refrigerator and stovetop. The entire property needs to be rehabilitated and I’m sure their rating would skyrocket based on being a beachfront hotel. There are so many hotels on the strip and I would have definitely bypassed this one had I known in advance. My best recommendation is to pay a few extra bucks for a nicer hotel. I only stayed here because everything was booked due to the NASCAR races. Don’t do it!!! Thank me later
Stayed 1 night in Feb 2024
Response from Hotel Manager on 17 Feb 2024
Dear Guest,Thank you for sharing your experience with us. We're glad to hear that you appreciated our excellent location but apologize for any inconvenience caused by the outdated condition of our property. We take your feedback seriously and will address the issues you mentioned promptly to ensure improvements are made. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

2/10 Terrible

Rakesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Manager on 17 Feb 2024
Dear Rakesh,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again. Sincerely, Hotel Manager

8/10 Good

RJ

Liked: Staff & service, property conditions & facilities
Location is nice
Stayed 1 night in Feb 2024
Response from Kat on 14 Feb 2024
Thank you for the great review. Have a great day