Double Room, 2 Double Beds, Non Smoking

Reviews of Budget Inn Danville

2 out of 5
Budget Inn Danville
1228 Piney Forest Rd, Danville, VA

Reviews

6.0
Rating 10 - Excellent. 22 out of 132 reviews" "
Rating 8 - Good. 29 out of 132 reviews" "
Rating 6 - Okay. 27 out of 132 reviews" "
Rating 4 - Poor. 22 out of 132 reviews" "
Rating 2 - Terrible. 32 out of 132 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Harry on 20 May 2024
Thanks for staying with us we love to see you again thanks for your feedback god bless you.

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and convient.
Stayed 1 night in Apr 2024
Response from Harry on 19 Apr 2024
Thanks for staying with us we serve you well in the future thank you for your feedback god bless you.

4/10 Poor

Nanthicha

Business traveller
Liked: Staff & service
Very noise from another guests who is not sleeping and make people hardly sleeping because they up all night
Stayed 1 night in Apr 2024
Response from CC - Guest Relations Manager on 11 Apr 2024
Dear Nanthicha,Thank you for bringing this to our attention. We sincerely apologize for the disturbance caused by other guests during your stay. We understand how important a quiet environment is for a restful night's sleep. Our team is committed to ensuring all guests have a comfortable and peaceful experience, and we will address this issue promptly with increased monitoring and enforcement of our noise policy. Thank you for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,

10/10 Excellent

Millissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, no issues
Stayed 3 nights in Apr 2024
Response from MP - Guest Relations Manager on 6 Apr 2024
Hello Millissa, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Harry on 20 Mar 2024
Thanks for staying with us thanks for your feedback we love to see you again God bless you.

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk clerk was very helpful with the tv remote they answered the phone immediately he was friendly and cheerful.
Stayed 1 night in Feb 2024
Response from Harry on 18 Feb 2024
Thanks for staying with us thanks for your feedback we see you again soon god bless you.

6/10 Okay

Yadín

Stayed 2 nights in Dec 2023
Response from MP - Guest Relations Manager on 13 Dec 2023
Hello Yadin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

ANTOINETTE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from MP - Guest Relations Manager on 19 Nov 2023
Hello Antoinette, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

2/10 Terrible

Septival

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Nothing
Stayed 1 night in Nov 2023
Response from MP - Guest Relations Manager on 19 Nov 2023
Hello Septival, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

ANTOINETTE

Travelled with family
Liked: Cleanliness, amenities
Service
Stayed 1 night in Nov 2023
Response from MP - Guest Relations Manager on 14 Nov 2023
Hello Antoinette, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Joseph

Stayed 1 night in Nov 2023
Response from Harry on 9 Nov 2023
Thanks for staying with us thanks for staying with us we love to see you again god blast you thanks.

2/10 Terrible

Ronald

Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 31 Oct 2023
Hello Ronald, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Terrible

Carlena

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need new owners
The bed had dog hair on it and he tried to charge me $200 deposit
Stayed 1 night in Oct 2023
Response from Harry on 25 Oct 2023
Sorry guest pee on bed and big mess we kicked out thanks.

6/10 Okay

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that bothered me about the property stay was the reservation price. I booked for two nights. When I booked it, it was supposedly $70/night. I arrived on Saturday evening and was told the total amount due was $180.00. They said the difference was "taxes".
Stayed 2 nights in Oct 2023
Response from MP - Guest Relations Manager on 17 Oct 2023
Hello Kim, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

6/10 Okay

Clayton

Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 4 Nov 2023
Hello Clayton, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Poor

Justin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Easy checkin ,low price but the floors were filthy and not even a 1/4 of a roll of toilet paper .In 2022 we stayed in front and rooms were much better but this time would not recommend because f the filthy floor
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 3 Oct 2023
Hello Justin, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

8/10 Good

Callie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight during a trip. Was very simple and suited my needs perfectly!
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 27 Sept 2023
Hello Callie, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

4/10 Poor

Bery

Travelled with partner
No lamp for nightstand, no towel racks in the bathroom, burn holes in top cover on bed, pillowcase dirty, no hangers to hang clothing, only 1-4 ounch trashcan.
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 27 Sept 2023
Hello Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Excellent

Pama

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 23 Sept 2023
Hello Pama, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 3 Oct 2023
Hello Daniel, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t stay here. They had too many extend their stays and sent me to another place down the street. They did honor the price. The carpet in the place they sent me was FILTHY. Won’t book here again.
Stayed 3 nights in Aug 2023
Response from MP - Guest Relations Manager on 2 Sept 2023
Hello Kenneth, We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Harry on 22 Aug 2023
Thanks for staying with us thanks for your feedback we look forward to seeing you soon god bless you.

2/10 Terrible

maurice

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing to this place about as nasty as a room can be never again will this be posted?maurice
Stayed 2 nights in Jul 2023
Response from MP - Guest Relations Manager on 29 Jul 2023
Hello Maurice, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

2/10 Terrible

kevin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from MP - Guest Relations Manager on 23 Jun 2023
Hello Kevin, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Terrible

keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was too late to get a refund. I could not use the room. I was in the hospital in Canada. I had forgotten all about it while in there.
Stayed 2 nights in Apr 2023
Response from MP- Guest Relations Manager on 18 Apr 2023
Hello Keith, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Terrible

glenn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I have breathing difficulties, and the air quality was poor. Was not able to stay due to this. Property owner was agreeable to release me from the reservation.
Stayed 1 night in Mar 2023
Response from MP- Guest Relations Manager on 21 Mar 2023
Hello Glenn, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff (owners) at check-in were very friendly and helpful. The room smelled and looked clean.
Stayed 1 night in Mar 2023
Response from Sincerely, MP- Guest Relations Manager on 14 Mar 2023
Hello Bryan, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

4/10 Poor

John, Milliken

Travelled with partner
Disliked: Property conditions & facilities
Nothing
Stayed 1 night in Feb 2023
Response from Sincerely, MP - Guest Relations Manager on 14 Feb 2023
Hello John, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are very clean and well maintained. Very cozy and comfortable for me. Checkin and check out convenient. Whenever visiting, this is my go to hotel. Very well priced in my opinion. Not super expensive. Very nice people.
Stayed 2 nights in Dec 2022
Response from Sincerely, MP - Guest Relations Manager on 17 Dec 2022
Hello Matthew, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

2/10 Terrible

Sheree

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management was very rude, they didnt have bathroom curtains for the window, floors were dirty, they had roaches, and the rooms around you could hear everything!! I didnt like this place and wouldnt not go back!!!
Stayed 2 nights in Dec 2022
Response from Sincerely, MP- Guest Relations Manager on 10 Dec 2022
Hello Sheree, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Okay

Susann

Travelled with family
Liked: Staff & service
Disliked: Amenities
Wished there were small coffee pots in each room with some coffee and cram and sugar .and maybe 1 lamp on side bed table .those overhead lights are super bright and harsh to the eyes.Need a dimmer light .
Response from Sincerely, MP- Guest Relations Manager on 13 Nov 2022
Hello Susann, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

6/10 Okay

keith

Travelled with partner
Liked: Amenities
When I arrived I was told no rooms were available. I showed her my Expedia itinerary. She went to the back room and all of a sudden a room was available. Floors were very dirty. My white socks were black on the bottom.
Stayed 2 nights in Oct 2022
Response from Sincerely, MP- Guest Relations Manager on 29 Oct 2022
Hello Keith, Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can make improve the facilities and provide great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Runoffs room review
Working a week long event at Virginia International Raceway. My needs were met w a clean room, nice walkin shower. No chair to sit on, fridge temp kept freezing my stuff and no room between sink and toilet due to layout of bathroom. No outlet for curling iron so had to string extension cord from power strip by microwave to reach bath w mirror and said curling iron. I think Ian might have taken out the ice machine, no ice from Thursday to checkout Monday, wicked winds and rain. Maintained power so that was huge plus. All in all a good basic room for 1 person, 2 would have been cramped due to room layout.
Stayed 8 nights in Sep 2022
Response from MP - Guest Relations Manager on 8 Oct 2022
Hello Valued Customer, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 Good

Kurt

Very average hotel the price was fair for its quality.
Stayed 1 night in Oct 2022
Response from Sincerely, MP- Guest Relations Manager on 8 Oct 2022
Hello Kurt, Thank you for taking the time to post a review on your experience with you stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2022
Response from Sincerely, MP- Guest Relations Manager on 8 Oct 2022
Hello James, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

6/10 Okay

Stacy

Liked: Cleanliness
Disliked: Amenities
Room was clean and well tended. A good bargain for the price of you're needing a place to stop and just sleep. Was checked in by the son who didn't look much older than 13. All in all, i was grateful that had parking for my small trailer and that the bed was comfortable.
Stayed 1 night in Oct 2022
Response from Sincerely, MP- Guest Relations Manager on 8 Oct 2022
Hello Stacy, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

4/10 Poor

Stephanie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Sincerely, MP- Guest Relations Manager on 17 Sept 2022
Hello Stephanie, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Good

Milan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for what time I was there
Stayed 1 night in Aug 2022
Response from Harry on 21 Aug 2022
Thanks for stay with us thanks for your fed back good bless you thanks.

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the money it was perfect. Don't expect some crazy amenities and what not, but if you just need a place to sleep overnight for cheap like I did, it's exactly what you're looking for.
Stayed 1 night in Jun 2022
Response from MP - Guest Relations Manager on 6 Jul 2022
Hello Seth, Thank you for taking the time to post a review on your experience with you stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was OK
Stayed 3 nights in Apr 2022
Response from MP - Guest Relations Manager on 16 Apr 2022
Hello Samuel, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from CM - Guest Relations Manager on 2 Mar 2022
Dear Valued Guest Thank you for leaving a rating. Based on your rating it seems like you have had a negative experience. Please help us by letting us know what did not go well during your stay, so we can improve on that certain area and make your next stay more pleasant and satisfactory.

8/10 Good

Tammy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite
Stayed 1 night in Feb 2022
Response from Sincerely, ES- Guest Relations Manager on 15 Feb 2022
Dear Tammy, Thank you for taking the time in completing our online survey regarding your stay at our hotel. We are glad to that you had a solemn stay. We are looking forward in sharing best moments with you again!

8/10 Good

Christopher

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2022
Response from Sincerely, ES- Guest Relations Manager on 17 Jan 2022
Dear Christopher, Your review of your stay at our hotel is greatly appreciated. It means a lot to us. Thanks for spending time with us, and if you give us another chance, we look forward to servicing you once again.

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time
Amazing
Stayed 1 night in Dec 2021
Response from CM - Guest Relations Manager on 14 Dec 2021
Dear Jay, Thank you for leaving us a perfect rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again. Sincerely,

8/10 Good

jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 2 nights in Nov 2021
Response from CM - Guest Relations Manager on 2 Dec 2021
Dear jeffrey, Thank you for leaving us a review. I am glad to learn that you had a good stay with us. It has been our pleasure serving you and we hope to see you again. Sincerely,

2/10 Terrible

George

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy floor, shower, walls, and bed spread. Sheets and towels were clean.
Stayed 3 nights in Oct 2021
Response from CM - Guest Relations Manager on 2 Nov 2021
Dear George, Thank you so much for leaving us a review. I apologize for the unmet expectations. We have trained our staff to put careful attention to details and ensure that every part of the room is clean. Rest-assured we will discuss this incident with housekeeping, and make sure this never happens again. We hope to see you again and give you a more satisfactory stay. Sincerely,

2/10 Terrible

sam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy and since the rate was non refundable I received no satisfaction from the front desk and stayed at another hotel in the area.
Stayed 1 night in Oct 2021
Response from CM - Guest Relations Manager on 26 Oct 2021
Dear sam, Thank you for leaving us a review. On behalf of the entire team, I would like to apologize for failing to meet your expectations. What you have reported will be discussed with the management and we are looking for ways to avoid these situations in the future. We still hope to get another chance to serve you. Sincerely,

8/10 Good

SALLIE, courtland

Stayed 1 night in Oct 2021

10/10 Excellent

Royal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2021
Response from CM - Guest Relations Manager on 21 Oct 2021
Dear Royal, We are happy to learn that you liked every aspect of your stay. It has been our pleasure serving you to your satisfaction and rest assured we will use your positive feedback as a motivation to provide even more exceptional service. Thank you for this review, we hope to see you again! Sincerely,

2/10 Terrible

Kofoworola

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had terrible smell, the property was very old.
Stayed 1 night in Oct 2021
Response from CM - Guest Relations Manager on 11 Oct 2021
Dear Kofoworola, Thank you for your feedback. We want our rooms to always smell fresh and be well-kept for the guests and not how you have experienced it, I apologize. This issue has been reported to housekeeping, and they will make sure that the rooms will have cleaner and better atmosphere, and better upkeep moving forward. We hope to get another chance to give you a better overall experience. Sincerely,