All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 343 out of 773 reviews" "
10 - Excellent
343
Rating 8 - Good. 247 out of 773 reviews" "
8 - Good
247
Rating 6 - Okay. 98 out of 773 reviews" "
6 - Okay
98
Rating 4 - Poor. 41 out of 773 reviews" "
4 - Poor
41
Rating 2 - Terrible. 44 out of 773 reviews" "
2 - Terrible
44
8.6/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
8.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
6/10 Okay
Debra
6 May 2024
Liked: Cleanliness, staff & service
Click was broke- elevator was broke
Debra
Stayed 1 night in May 2024
Response from BJD on 6 May 2024
Thank you for taking the time out of your busy schedule to let us know about your stay! I am saddened to hear of the issues with the elevator. Your comments and concerns have been shared with the proper staff for corrective actions. We hope to earn your business on future trip to the area.
I DIDN'T GET THE ROOM THAT I RESERVED. IT WAS OVER BOOKED SO THAT GIVE US ANOTHER ROOM AND 10 OFF THE BILL
Sharon
Stayed 1 night in Apr 2024
Response from BJD on 29 Apr 2024
Thank you for your feedback. We appreciate your concerns and will address your issues with our team. Please accept our apologies for the inconvenience and we look forward to earning your business on a future visit to the area.
Dear Guest,Thank you very much for your stay, business and excellent ratings. Have a nice day.
6/10 Okay
Sandra
19 Apr 2024
Sandra
Stayed 1 night in Apr 2024
Response from BJD on 22 Apr 2024
Thank you for your feedback. We greatly appreciate the 3 out of 5 rating and look forward to working hard to provide you with exceptional customer service that will allow us to receive a 5 out of 5 on your next visit to the Dallas - Hutchins area. We hope to see you again soon!
8/10 Good
Selena
Travelled with family, Travelled with family and small children
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! We hope to see you again soon!
2/10 Terrible
cole
3 Apr 2024
Disliked: Property conditions & facilities
Water was shut off
cole
Stayed 1 night in Apr 2024
Response from BJD on 4 Apr 2024
Thank you so much for your recent stay! We really appreciate your feedback. I am so sorry about your negative experience. Unfortunately, the maintenance repair could not wait. We did try our best to inform every guest. Hopefully you will give us another opportunity in the future to show you we can do things right.
Thank you for taking the time to share your experience with us! Your feedback is very important to us, I am excited that all of your expectations were met. We look forward to the opportunity of serving you again soon.
10/10 Excellent
VARUTH, Monterey Park
16 Mar 2024
VARUTH
Stayed 1 night in Feb 2024
Response from BJD on 19 Mar 2024
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! We hope to see you again soon!
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! We look forward to seeing you again in the future.
10/10 Excellent
Claude
4 Mar 2024
Claude
Stayed 1 night in Mar 2024
Response from BJD on 19 Mar 2024
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5 out of 5 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area.
10/10 Excellent
Paula
Travelled with partner
1 Mar 2024
Liked: Property conditions & facilities
I always come to this location when I need a room
Paula
Stayed 1 night in Feb 2024
Response from BJD on 1 Mar 2024
Paula, Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! Please come see us again soon!
10/10 Excellent
Krystle
25 Feb 2024
Nice
Krystle
Stayed 1 night in Feb 2024
Response from BJD on 27 Feb 2024
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5 out of 5 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. We hope to see you soon!
There was not hot water both days and the tv did not really work.
Derrick
Stayed 1 night in Feb 2024
Response from BJD on 14 Feb 2024
Thank you for your feedback. We appreciate your concerns and will address your issues with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area.
8/10 Good
Keith
Travelled with family
7 Feb 2024
Liked: Cleanliness, staff & service
Okay stay
The bed was broken down and uncomfortable. There was a lot of noise until after midnight.
Keith
Stayed 1 night in Feb 2024
Response from BJD on 7 Feb 2024
Thank you for letting us know about your stay! I am excited with the 8 out of 10 review and that your stay went well. I have shared your concerns with bed, with the proper staff for corrective actions. We look forward to the opportunity to serve you again.
8/10 Good
Glynn
3 Feb 2024
Glynn
Stayed 1 night in Feb 2024
Response from BJD on 21 Mar 2024
Thank you for your feedback. We appreciate the 4 out of 5 rating for the stay and hope we get another chance to make it a 5. Hope to see you soon!
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! We hope to see you again soon.
4/10 Poor
Patricia
Travelled with partner
28 Jan 2024
Close to hwy 45. No food near by, except for a dirty worn Whataburger location. The Hotel property is no nicer than basic low end Hotels.
Our rooms HVAC had a worn out bearing on the blower fan and was very loud when it kicked on throughout the night. Walls must be thin as we could hear talking and snoring in rooms on both sides of us.
Patricia
Stayed 1 night in Jan 2024
Response from BJD on 29 Jan 2024
Thank you so much for your recent stay with us! Your feedback is very important to us, I am saddened to hear that your stay was not satisfactory. We will share your concerns directly with our maintenance team and have the AC issue resolved. Thank you again and I do hope you will give us another opportunity to do things right!
We were able to check in early. Staff was very friendly.
Brandi
Stayed 1 night in Jan 2024
Response from BJD on 26 Jan 2024
We very much appreciate and value your feedback and will share it with our team. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback, especially about our team. We are looking forward to providing you the same pleasant accommodations and service the next time you are in the Dallas - Hutchins area.
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! We hope to see you again soon!
10/10 Excellent
Dominique
Travelled with family
25 Jan 2024
Great!
The beds were comfortable and room was clean. Breakfast was good too will definitely stay again!
Dominique
Stayed 1 night in Jan 2024
Response from BJD on 25 Jan 2024
Thank you for your 10 out of 10 rating! I am pleased to hear that you enjoyed our breakfast and your room was clean and comfortable. We appreciate your kind words and look forward to serving you again in the future. Hope to see you soon!
2/10 Terrible
Jhon
25 Jan 2024
i booked a room for two nights but i couldn't make on time because my flight was delayed so i show up early next morning but when i got there the hotel was sold out and nobody was at the counter i called the front desk trying to caught someone attention but nobody came I'm done with la Quinta 😞😞😞
Jhon
Stayed 2 nights in Jan 2024
Response from BJD on 25 Jan 2024
Thank you for your feedback. I sincerely apologize for the inconvenience you experienced. There are times that our staff will have to step away from the desk to resolve different hotel issues and I am sorry this happened during your check in. We will look at different ways to avoid this type of situation while working to improve our service. We hope that you will give us another opportunity to serve you in the future. Thank you again!
Loved that dogs are allowed. The AM front desk person, Sherin was so gracious.
Stella
Stayed 2 nights in Jan 2024
Response from BJD on 22 Jan 2024
Thank you for taking the time to share your experience with us! Your feedback is very important to us. I am excited that all of your expectations were met. We appreciate your kind words and will share this with Sharon! Thank you again, we hope to see you again soon!
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! Hope to see you soon!
6/10 Okay
STEVE
Business traveller
17 Jan 2024
Liked: Staff & service
Disliked: Property conditions & facilities
STEVE
Stayed 1 night in Jan 2024
Response from BJD on 19 Jan 2024
Thank you for your feedback. We appreciate your concerns and will address your review with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area.
10/10 Excellent
Tiffanee
16 Jan 2024
Tiffanee
Stayed 4 nights in Jan 2024
Response from BJD on 18 Jan 2024
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! Hope to see you soon!
8/10 Good
Melissa
13 Jan 2024
Melissa
Stayed 1 night in Jan 2024
Response from BJD on 7 Feb 2024
Thank you for your feedback. We greatly appreciate the 4 out of 5 rating and look forward to working hard to provide you with exceptional customer service that will allow us to receive a 5 out of 5 on your next visit to the Dallas - Hutchins area. We hope to see you soon!
10/10 Excellent
Robert
10 Jan 2024
Robert
Stayed 1 night in Jan 2024
Response from BJD on 16 Jan 2024
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 10 out of 10 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. We hope to see you again soon!
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your 10 out of 10 review with our entire team! Your trust and confidence are very important to us! We hope to see you again soon!
Thank you so much for staying with us and for providing such wonderful feedback! We appreciate your 8 out of 10 rating! I will be sure to share your response with our entire team! Your trust and confidence are very important to us!
8/10 Good
Barbara
6 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Barbara
Stayed 1 night in Dec 2023
Response from BJD on 8 Jan 2024
Thank you for your feedback. We greatly appreciate the 8 out of 10 rating and look forward to working hard to provide you with exceptional customer service that will allow us to receive a 10 out of 10 on your next visit to the Dallas - Hutchins area. We hope to see you soon!
Thank you for your feedback. We greatly appreciate the 4 out of 5 rating and look forward to working hard to provide you with exceptional customer service that will allow us to receive a 10 out of 10 on your next visit to the Dallas - Hutchins area. We hope to see you soon!
10/10 Excellent
Gregory, Kearney
1 Jan 2024
Gregory
Stayed 1 night in Dec 2023
Response from BJD on 25 Jan 2024
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5 out of 5 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas - Hutchins area.
It was a blast staying in will be back recommended 👌
celeste
Stayed 4 nights in Dec 2023
Response from BJD on 28 Dec 2023
Thank you for taking the time to share your experience with us! I am super excited that everything went well for you, we appreciate the nice comments on our hotel. We look forward seeing you again soon. Happy holidays!
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5 out of 5 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. We hope to see you soon. Happy Holidays!!
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 10 out of 10 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. We hope to see you soon! Happy Holidays!
2/10 Terrible
Josh
10 Dec 2023
Josh
Stayed 1 night in Dec 2023
Response from BJD on 12 Dec 2023
Thank you for your feedback. We appreciate your comments and will address your issues directly with our team. We will continuously work to improve our service as to prevent any future issues. Please accept our apologies and we look forward to earning your business on a future visit to the area. Thank you!
6/10 Okay
Terese
Business traveller
5 Dec 2023
Terese
Stayed 1 night in Dec 2023
Response from BJD on 5 Dec 2023
Thank you for your feedback. I am sorry to hear that your expectations were not met. We appreciate your concerns and will continuously strive to improve our service. We look forward to earning your business on a future visit to the area.
8/10 Good
Hector
30 Nov 2023
Hector
Stayed 5 nights in Nov 2023
Response from BJD on 21 Dec 2023
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 9 out of 10 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. Happy Holidays!!
6/10 Okay
Shane
Travelled with group
21 Nov 2023
Liked: Cleanliness
Disliked: Property conditions & facilities
Shane
Stayed 1 night in Nov 2023
Response from BJD on 22 Nov 2023
Thank you for your feedback. We appreciate your concerns and will address your issues with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area.
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5 out of 5 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area.
Great place super friendly staff. I highly recommend if you are traveling with pets
BRETT
Stayed 1 night in Nov 2023
Response from BJD on 13 Nov 2023
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5 out of 5 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. Hope to see you soon!
Convenient for a quick trip and the breakfast was good. Comfortable beds and the staff was pleasant.
Denaya
Stayed 1 night in Nov 2023
Response from BJD on 10 Nov 2023
Thank you for taking the time to share your experience with us! Your feedback is very important to us. I am so excited that all of your expectations were met and we appreciate your kind comments, especially on our staff. We will continue to improve and look forward seeing you again soon.
The room was HUGE, the biscuits and gravy breakfast was really good (honestly the main reason I always choose La Quinta is the breakfast spread), and as a solo traveling woman, I felt very safe. Thank you.
diana
Stayed 1 night in Nov 2023
Response from BJD on 10 Nov 2023
Thank you for taking the time to rate your stay with us, we appreciate the 5 out of 5 rating! We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas - Hutchins area.
Thank you for your feedback. I am so sorry to hear about your negative experience. We appreciate your concerns and will address your issues with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area.
10/10 Excellent
Luisa, Buckeye
5 Nov 2023
Luisa
Stayed 1 night in Nov 2023
Response from BJD on 27 Nov 2023
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5 out of 5 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. We hope to see you soon!
Thank you for your feedback. We appreciate the 4 out of 5 rating for the stay and hope we get another chance to make it a 5. We hope to see you again soon!
Thank you for taking the time to rate your stay with us. We take pride in our hotel and the services we provide, and we are so glad you enjoyed your stay. We greatly appreciate the 5 out of 5 rating and look forward to continuing to provide you with exceptional customer service on your next visit to the Dallas area. We hope to see you soon!
Thank you for your feedback. We appreciate your concerns and will address your issues with our team. Please accept our apologies and we look forward to earning your business on a future visit to the area.
Thank you so much for staying with us and for providing such wonderful feedback! I will be sure to share your response with our entire team! Your trust and confidence are very important to us! We hope to see you soon!