Beach nearby, beach bar
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Reviews of Hotel Santa Marta

5 out of 5
Hotel Santa Marta
Playa Santa Cristina, s/n, Lloret de Mar

Reviews

9.2

Wonderful

Rating 10 - Excellent. 114 out of 158 reviews" "
Rating 8 - Good. 30 out of 158 reviews" "
Rating 6 - Okay. 10 out of 158 reviews" "
Rating 4 - Poor. 2 out of 158 reviews" "
Rating 2 - Terrible. 2 out of 158 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Treated us like royalty for booking w expedia
Stayed 1 night in Nov 2023
Response from Sylwia Jedrzejewska, Hotel Santa Marta on 3 Dec 2023
Dear Blaine,It was a pleasure to welcome you in our hotel and share all services and beautiful view from our terrace.We hope that in the future we will have oportunity to see you again!Best regards,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Sylwia Jedrzejewska Hotel Santa Marta on 23 Sept 2023
Dear Mr. MathewThank you for your note, we are glad to know that you have spend a nice time in our hotel.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super!
The staff is amazing and an incredible location. I could live there. 😎
Stayed 2 nights in Sep 2023
Response from Sylwia Jedrzejewska Hotel Santa Marta on 23 Sept 2023
Dear Mr. Craig, We are happy to know that you enjoyed your stay, we would liket othank oyu for such a good review, our staff will be happy to receive it. Hope that we will have oportunity to see you again!!Best regards,

10/10 Excellent

Pardeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our best stay in Spain. It's secluded but excellent beach access with a short walk down. Excellent breakfast, probably best one we had, so many choices. The views were too beautiful. Staff was very nice and helpful. Property is on a cliff so the views and the restaurant has breathtaking views. Restaurant made our night amazing with great cuisine and experience. Everything was 5 stars for our family stay for 2 nts. The only thing I would like to suggest is, to offer a shuttle service to and from the small town close by. We waited in the heat for a taxi for about an hour at the Lloret town taxi stand. Same thing going to town, no taxi came to hotel for 1.5hrs as it is too secluded so not many taxi want to come down. To return to Barcelona airport, I booked a private shuttle through hotel and that was perfect and on time with AC and very comfortable ride but it was expensive 180 Euro one way Lloret to Barc Airport. I would stay here again from Canada for the relaxation, views, pool and beach! All excellent & peaceful
Response from Sylwia Jedrzejewska Hotel Santa Marta on 23 Sept 2023
Dear clientes, Thank you so much for this full of details review, it was a pleasure to welocme you this year and even if you are living quite far away we hope to see you again !!King regards,

10/10 Excellent

Mary, McLean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach and outdoor dining!
Stayed 3 nights in Aug 2023
Response from Sylwia Jedrzejewska Hotel Santa Marta on 9 Sept 2023
Dear Mrs. Mary,Thank you for you opinion, it was apleasure to have you in our hotel.Best regards,

10/10 Excellent

Bari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing. Beautiful hotel and excellent service.
Stayed 2 nights in Jul 2023
Response from Sylwia Jedrzejewska Hotel Santa Marta on 7 Jul 2023
Dear Mr. Bari,We are very grateful for your opinion, we are happy to know that you enjoyed your holidays. Best regards,

10/10 Excellent

Umang

Liked: Cleanliness, staff & service, property conditions & facilities
Heavenly place with wonderful people❤️
Stayed 3 nights in Jun 2023
Response from reservations on 3 Jul 2023
Thank you so much for your evaluation of your stay, and we hope to receive you another occasion in Santa Marta.best regardsHotel santa marta

10/10 Excellent

JUAN

Stayed 3 nights in Jun 2023
Response from Sylwia Jedrzejewska Hotel Santa Marta on 19 Jul 2023
Estimado Sr. Juan,Muchas gracias por esta valoracion de 5 estrellas, agradecemos este detalles. No duden en volver a visitaron siempre cuando quieran. Atentamente

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
Truly outstanding experience. Incredible sea and views, quiet, beautiful old-style hotel full of class and refinement. Great food too and unparalleled service.
Stayed 2 nights in Jun 2023
Response from reservations on 3 Jul 2023
Dear Luis,Thank you so much for your evaluation of your stay, and we hope to receive you another time in Santa Marta.best regardsHotel santa marta

10/10 Excellent

slavko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jun 2023
Response from reservations on 3 Jul 2023
Dear Luis,Dear Mr. Slavko, Thank you so much for your evaluation of your stay, and we hope to receive you another time in Santa Marta.best regardsHotel santa marta

10/10 Excellent

Michaela

Stayed 5 nights in Jun 2023
Response from reservations on 3 Jul 2023
Dear Michaela,Thank you so much for your evaluation of your stay, and we hope to receive you another time in Santa Marta.best regardsHotel santa marta

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Squeeze you for extra money to use facilities.
Fabulous indoor pool and sauna area but not used as they wanted another 40euros per person each time we used it - unbelievable given how expensive this hotel is.
Stayed 1 night in May 2023
Response from Sylwia Jedrzejewska on 5 Jul 2023
Dear Guests, Thank you for sharing your opinion with us, we are very sorry that you have found our spa service expensive,We can advise you which hotel also has offers where this type of service is included and in this way you could use it more comfortably. In any case, we appreciate your comment and we will transfer it to the hotel management.Best regards,Hotel Santa Marta

10/10 Excellent

Teresa

Stayed 4 nights in Apr 2023

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I have stayed
Outstanding stay at hire Santa Marta. Every detail was addressed and the views were outstanding from everywhere on the property. Excellent, friendly service by all staff. Would highly recommend and would stay here again!
Stayed 2 nights in Dec 2022
Response from hotel on 28 Dec 2022
Dear Graeme Bota,Thank you very much for your very nice comments and we are happy that you have had a pleasent stay in Santa Marta.We will be delighted to welcome you in Santa Marta next timeThank you very muchReservations departmenthotel santa marta

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect get away!!
This hotel is heaven. Private and gorgeous!! We absolutely loved it all!!
Stayed 1 night in Oct 2022

6/10 Okay

Khushroo

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The location of the property is amazing - the beach front and pool area is great! The property is run down - rooms and common areas need updating - and the service is not anywhere close to being 5*.
Stayed 3 nights in Aug 2022
Response from Sylwia Jedrzejewska on 10 Oct 2022
Dear Guests We have recieved you reviwe and we are very sorry that we havent got met your expectations, we are in process of updating our instalation and we hope that in the future you will give us other oportunity to show all changes.King regards

10/10 Excellent

Maria

Stayed 7 nights in May 2022

10/10 Excellent

Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Howard

Stayed 3 nights in Apr 2022

10/10 Excellent

pedro

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Sea Views
A beautiful hotel nestled remotely on a hill overlooking to sea. The sea views from this resort are spectacular. You can still hear the waves lapping up on the shore with the patio doors closed. For those renting a car, there is a large parking lot.
Stayed 1 night in Oct 2019

10/10 Excellent

Stacia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel!
We were truly amazed with everything from the moment we arrived. This was the highlight of our trip to Spain! A gem in Costa Brava.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view and peaceful place
Great place to relax and enjoy costa brava
Stayed 4 nights in May 2019

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaaaazing can’t wait to come back
Love this beach and hotel - I’d come every weekend if I could. Super dog friendly and great service. Such friendly people running this hotel. Sylwia at reception is so nice. Love it.
Stayed 1 night in Aug 2019
Response from Public Relations on 6 Sept 2019
Dear. Lynsey, First of all, thank you very much for your interest in the Hotel Santa Marta and for taking the time to make this great comment. We are pleased that you enjoyed your stay. We hope you come back very soon. Coni Jaramillo Public Relations Hotel Santa Marta

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Staff & service
Terrible service. They will much rather discuss why you're wrong, instead of trying to fix your problem, or at least acknowlegde it and be friendly about it. Some of the facilites can only be used for an extra fee, such as the indoor pool. This is not made clear before reservation. The view is absolutely stunning!! The food is generally good, not the best but definitely not the worst. It is however a bit expensive, and with no other options in walking distance, it can feel a bit annoying to be "forced" to eat at the restaurant hotel. Good breakfast, with a bit of variety each day. The juice is not cold, which seems a bit odd to me . Good possibility for room service, and it didnt seem like they charged extra.
Stayed 3 nights in Aug 2019
Response from Public Relations on 28 Aug 2019
Dear Guest, First of all, thank you very much for staying at Hotel Santa Marta. We apologize for not living up to your expectations. We have in consideration your comments in order to improve our services. We hope you come back. Coni Jaramillo Public Relations Hotel Santa Marta

10/10 Excellent

Jaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picturesque property ... with 5 star service. Beach access made for a convenient trip. Suggest a car to explore the area if time allows. We will definitely look to book again.
Stayed 3 nights in Jul 2019
Response from Relaciones Públicas on 30 Aug 2019
Apreciada Jaz, En primer lugar, muchas gracias por elegir el Hotel Santa Marta para su reciente visita a la Costa Brava. Además quiero agradecerle por el tiempo que ha tomado para responder nuestro cuestionario de satisfacción. Nos complace que haya disfrutado su estadía. Espero poder darle la bienvenida muy pronto. Coni Jaramillo Hotel Santa Marta Relaciones Públicas

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great location on Costa Brava beach. Hotel is old though they do a good job of keeping it maintained. The staff are mostly nice, some exceptionally nice (reception, guys at pool) but others quick and dismissive (restaurant staff). Room was at best 4 stars. Ours smelled of dog, and indeed there was dog hair on floor that went uncleaned for 3 days. No coffee or tea in room (was told to order room service) and water bottles only provided the first day. Never had enough towels, and the shower leaked and got the entire floor wet. Walls are pretty thin, so expect to hear your neighbors throughout the night in their rooms and in hallways. We expected better value for what we paid for the room, based on what we experienced in other Spanish cities at 5 star resorts. The beach is public and the Santa Marta provides no services there (no waitstaff, umbrellas, chairs, etc). Overall there aren’t many resort options in the area, especially during peak summer season. I would book earlier and hope to stay somewhere else next time.
Stayed 3 nights in Jul 2019
Response from General Manager on 19 Jul 2019
Dear Guest, First of all, thank you very much for staying at Hotel Santa Marta. We apologize for not living up to your expectations. We have in consideration your comments in order to improve our services. We hope you come back. Albert Marín General Manager Hotel Santa Marta

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Relaciones Públicas on 30 Aug 2019
Apreciado Guest, En primer lugar, muchas gracias por elegir el Hotel Santa Marta para su reciente visita a la Costa Brava. Además quiero agradecerle por el tiempo que se ha tomado para responder nuestro cuestionario de satisfacción. Nos complace que haya disfrutado su estadía. Espero poder darle la bienvenida muy pronto. Coni Jaramillo Hotel Santa Marta Relaciones Públicas

10/10 Excellent

Mark&Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Look no further and book your holiday in this wonderful hotel! We just came back from a week there. First off, ignore any previous reviews regarding the Annex being dated - it's all been refurbished to a high standard and we would choose it over the main hotel. You get the comfiest bed ever and beautiful views over both the forest and the sea! We didn't at first realise this and changed rooms - twice! - the staff were /all/ friendly and accommodating. The beach is superb and the poolside area well kept. We didn't eat at the hotel because there are some great choices in town - Xaloc in Fenals for instance. Breakfast is a good buffet spread and if you are Keto (you should be), it'll last you the whole day. Couldn't manage to communicate well enough to get a proper latte but that seems to be a Spanish thing ;) Note that you /will/ want a car here and the drive up and down the winding entrance road is fun in and of itself ;) Very highly recommended *****
Stayed 7 nights in Jun 2019

10/10 Excellent

meir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Ruairidh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel!
Very good hotel!
Stayed 1 night in May 2019

10/10 Excellent

Ruairidh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel!
Very good hotel!
Stayed 1 night in May 2019

10/10 Excellent

Ruairidh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Very nice hotel! Stayed there the night of out wedding in El Convent De Blanes. Would recommend staying.
Stayed 1 night in May 2019

10/10 Excellent

Chrystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, yet luxurious!
Do not be deceived by the hotel's dated exterior! We had a renovated room, and it was absolutely amazing. The hotel is essentially on the edge of a cliff, with access to a private beach. Extremely luxurious at a very affordable price. Food was great, service was great. The hotel's definitely a great place to relax and enjoy the Spanish coast!
Stayed 1 night in Oct 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Outstanding staff and a great hotel in a lovely location
Stayed 1 night in Oct 2018

10/10 Excellent

Keith, Madison, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location on a semi-private beach. Staff is excellent. Get the breakfast included in your rate. Parking is free on-site. Will definitely be back to this hotel again!
Stayed 3 nights in Sep 2018
Response from Santa Marta on 4 Oct 2018
Thank you so much for your visit and for taking some time to review Hotel Santa Marta at Expedia for your kind words. We are pleased that you have enjoyed your accommodation with us. Thanks for the good valoration this motivate us to keep working with the same involvement and motivation. It will be a pleasure to welcome you again in our hotel. Best regards

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 3 nights in Sep 2018
Response from Hotel Santa Marta on 4 Oct 2018
Dear guest, Our most sincere apologizes for not being able to fulfill your expectations. We always try to do our best for our clients to make them feel happy in our hotel. We manage our hotel with great effort and passion nad thanks to your comment we will continue working hard to finally offer an excellent service. We would like glad to have the opportunity to welcome you again in our hotel and change your last impression. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from hotel santa marta on 4 Oct 2018
Dear guest, Thank you so much for your visit and for taking some time to review Hotel Santa Marta at Expedia and for your kind words. We are pleased that you have enjoyed your accommodation with us. Thanks for the good valoration this motivate us to keep working with the same involvement and motivation. It will be a pleasure to welcome you again in our hotel. Best regards

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, secluded, beautiful nature and view, multiple amenities, very friendly staff, easy parking
Stayed 2 nights in Sep 2018

10/10 Excellent

Cathy, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star private resort in beautiful stunning beach!
We were overwhelmed with the beauty of this resort!!!!! Book it!!!! Private property all to yourselves -spa tennis dining pool private stunning beach bars waterfront rooms great staff. A perfect spot to enjoy the beautiful area. This property is a must we are from US and highly recommend!!!!!
Stayed 3 nights in Jul 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic get away!
After spending several days in the city, retreating to the country side was a necessity. This hotel was exceptional. The perfect location and everyone was wonderful. (Especially Carlos, for putting up with my husband during meals) The atmosphere was very relaxing for the most part. Our one and only issue was the disruption of peace and tranquility caused by several very young children. There was a great deal of crying and carrying on while trying to enjoy the pool/beach area. Napping was out of the question due to the constant crying. It didn’t seem like an appropriate resort for children, more of a couples destination. I know I wouldn’t bring mine there just to respect the other guests. Other than that minor downside,we truly loved this place and will return on our next trip to Spain.
Stayed 2 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in private location
Beautiful hotel property; fantastic views of the sea if you have an ocean sea view room. Staff uniformly helpful,and efficient. room extremly comfortable. Food at restaurant, including weekend sea food buffet -all outstanding as was the service ! It is a walk downhill to the beach-easy and there is hotel transportation back up the hill that shuttles back frequently and on request if late in the day. Rather secluded, uncrowded beautiful beach at Santa Cristina where tour boats arrive and depart from nearly the hotel . All together-a wonderful,memorable stay !!!. Only comment-the winding road to/from the hotel is unpaved and a little difficult to navigate, especially at night
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
This place is the serene historic hotel you heard and saw in movies. Excellent elegant staff catering to your every need and serving amazing dishes. You spend your days at a pristine secluded beach and nights at a Bond hideout sipping cocktails. Don't miss this opportunity.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem, amazing hotel on the beach away from any crowdiness. Beautiful, clean, amazing views, beautiful beach, great food in all the restaurants. Friendly staff and great daily room service. Very clean and super quiet.
Stayed 5 nights in May 2018

10/10 Excellent

NEIL, KENT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely hotel in an outstandingly beautiful setting, everything was how it should be and the staff were very courteous and had catered for all our needs and more, will hopefully visit again one day.
Stayed 4 nights in Apr 2018
Response from Iban on 3 May 2018
Dear Neil, Thank you very much for staying at Hotel Santa Marta and give us your feedback and comments always is very helpful to improve our services, we hope seeing you in the future. Best Regards.

10/10 Excellent

paul, canada

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet location with private beach. Nice room, but not well sound proofed between floors.
Stayed 2 nights in Sep 2017