Beach bar

Reviews of Emerald Beach Hotel

2.5 out of 5
Emerald Beach Hotel
1102 South Shoreline Blvd, Corpus Christi, TX

Reviews

6.8
Rating 10 - Excellent. 490 out of 1629 reviews" "
Rating 8 - Good. 375 out of 1629 reviews" "
Rating 6 - Okay. 250 out of 1629 reviews" "
Rating 4 - Poor. 225 out of 1629 reviews" "
Rating 2 - Terrible. 289 out of 1629 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Angel

Travelled with family
Disliked: Staff & service, property conditions & facilities
No air conditioning in the room’s
Stayed 2 nights in May 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was EXTREEMLY efficient and helpful. We received service almost immediately when we had a need or question. The price was excellent for the room we had. The pool and outside bar were vary clean and well maintained! The location was Perfect for shopping and food. I would love to stay here again!!!!
Stayed 3 nights in May 2024

2/10 Terrible

Robert

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I begin? To start with at check-in took an hour and a half to get a key and get up to my first hotel room. They only have one elevator for seven floors on a memorial Day weekend. Once arriving at my first room there was a smell that a staff member said resembles meth coming from the room. We promptly asked to change rooms, 30 minutes later we were at our next room. This room the second bed had a stain the size of a dinner plate on the cuff. After another 30 minutes staff finally changed the linen. I realized it was hot so I cut the AC down. The AC didn't work! So we went to a dolphin cruise at sunset. Upon arrival back at the facilities there was no parking even though I had paid for parking at 11:00 that morning. I had to park across the street down the road at a church and leave my vehicle unattended. Get back to the room and find there is no hot water in my room or any of the hotel rooms!! Couldn't sleep was so ready to leave the next day. When the best part of the trip is leaving and finding another hotel that's when you know it's bad! It took me two and a half hours to check out because of the elevator and because they only have about four luggage racks. To get a luggage rack I asked a staff member and they told me they recommended hitting every button on the elevator stopping and getting off ever floor to find one. After walking for flights I found one. Waited 45 minutes to be able to get up to the fifth floor and back down to the lobby. Worst experience ever!!
Stayed 1 night in May 2024

4/10 Poor

Deborah

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in May 2024
Response from GM on 26 May 2024
Hey Deborah,Thanks for your rating score! Sorry, you weren't happy. We aim to do better next time for a great experience.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Kevin

Unimpressive
Stayed 1 night in May 2024
Response from GM on 27 May 2024
Hey Kevin,Thank you for your feedback. We’re sorry to hear that your experience was unimpressive and will strive to do better in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Iris

Stayed 1 night in May 2024
Response from GM on 24 May 2024
Dear Iris,Thank you for rating our hotel highly. We appreciate your support and are glad you enjoyed your stay. We look forward to welcoming you back in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Clarrisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room sliding glass door was stained dirty couldn’t see though it I was on bayfront
Stayed 3 nights in May 2024
Response from GM on 22 May 2024
Hey Clarrisa,Thank you for bringing this to our attention. We apologize for any inconvenience caused and will address the cleanliness of the sliding glass doors promptly.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Juan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from GM on 22 May 2024
Dear Juan,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 Okay

Jose

Travelled with partner
Liked: Amenities, property conditions & facilities
Property has great access to the beach.
Stayed 1 night in May 2024
Response from GM on 22 May 2024
Hello Jose,Thank you for your positive feedback! We're glad you enjoyed the beach access during your stay.Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 Okay

Norma

Travelled with family
I did not like the parking. Not enough parking we paid to park and had nowhere to park at the end of the day. The facility itself was small but good. Beds could be a queen’s instead of full size. I paid for queen not full.
Stayed 1 night in May 2024
Response from GM on 19 May 2024
Hello Norma,Thank you for your feedback. We apologize for the parking and bed size issues; we will address these concerns to improve our guest experience.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Riding With

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from GM on 17 May 2024
Dear Riding With,We're grateful for your positive rating score and glad we could enhance your stay. Looking forward to hosting you again soon at Emerald Beach Hotel.Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 Terrible

Joee

Disliked: Cleanliness
Stayed 2 nights in May 2024
Response from GM on 15 May 2024
Hey Joee,Thank you for your rating score. We're sorry your stay wasn't satisfactory. We aim to provide the best experience and hope to do better next time.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Leobardo

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel and no hot water the ac hardly worked we figured it would kick on after after a while but we just ended up falling to sleep in the morning we woke up to the room still kinda warm for the price we paid 256.75 100 deposit 10 parking .And I was looking for a 5 star hotel for me and my wife you gave me this hotel .no I didn’t enjoy it the front desk told us we will receive a 20 percent back for our inconvenience discount plus my deposit back but still waiting .
Stayed 1 night in May 2024
Response from GM on 13 May 2024
Hey Leobardo,Thanks for the stay and the feedback. We apologize for the inconvenience you experienced with the hot water and air conditioning. Your feedback is valuable to us, and we're actively addressing these issues to ensure a better experience for our guests in the future. Please accept our sincere apologies for falling short of your expectations.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Elizabeth, Converse

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking on the premises and you have to pay. Guests are told of you loose your spot their is additional parking down a block at a church. This is because they now allow public parking and whole back end is under construction. No hot water 2 days now. Hot tub lime green today with ton of kids in it. Sand at the bottom 2 days now. Buffet was terrible but was complimentary today only. I've come here for years and has never been this bad. Very sad to see the decline.
Stayed 2 nights in May 2024
Response from GM on 13 May 2024
Hey Elizabeth,We apologize for the inconvenience you faced during your recent stay. Your feedback is concerning, and we're actively addressing the parking, construction, and maintenance issues to improve the guest experience. Please accept our sincere apologies for falling short of your expectations, and we hope to regain your trust in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heated indoor pool and the spa was amazing, and was a very easy accessed to the beach
Stayed 2 nights in May 2024
Response from GM on 11 May 2024
Hello Patricia,Thank you so much for taking the time to leave us a review! We're thrilled you enjoyed our heated indoor pool, spa, and easy beach access! Thank you for your positive feedback, and we look forward to welcoming you back soon for another amazing stay.Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 Terrible

Roger

Travelled with family
Disliked: Cleanliness, amenities
Old and outdated
Stayed 1 night in May 2024
Response from GM on 6 May 2024
Hey Roger,We apologize that our hotel felt outdated. We're always looking for ways to improve, so thank you for your feedback. We hope to see you again soon at the Emerald Beach Hotel.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Laura

Stayed 1 night in May 2024
Response from GM on 26 May 2024
Hello Laura,Thank you for the high rating score! We appreciate your support and are glad you enjoyed your stay. We look forward to welcoming you back in the future. Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, amenities
Property was good for the price. I wish they had the bar opened a little more time. The AC was not working at its full potential maybe bc of the humidity? Bring a fan. We did let front desk know about both the AC and TV not working properly and they sent the maintenance guy promptly. My husband raved about the elevator, lol. He loved how fast it was.
Stayed 2 nights in May 2024

2/10 Terrible

Miguel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For a long time always thought this hotel was the top of the line hotel. What a disappointment I got. This is one of the worst hotels I ever stay really. The hotel is like a cave. Stay another hotel you will not regret.
Stayed 1 night in Apr 2024

6/10 Okay

Vanessa

Travelled with family
Liked: Staff & service
The staff was very friendly. The hotel was overall alright. The hotel needs some remodeling and the beds should be a queen for more comfort. The beach however, was right there!
Stayed 1 night in May 2024
Response from GM on 3 May 2024
Hello Vanessa,Thank you for your kind words about our staff, and for enjoying our prime beach location. We appreciate your feedback on the hotel's amenities and will consider your suggestions as we continually strive to improve our guest experience.Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 Okay

Travis

Travelled with family
Liked: Staff & service
The view was Awesome. We really liked it. The Matress is in need of replacing. Breakfast not worth the $10 if cost but there are options other than in hotel. Hot water scald protection turned up too high. Luke warm at best in the shower. Sink was fine. The mattress will keep me from booking again till they do a remodel most likely.
Stayed 2 nights in Apr 2024
Response from GM on 30 Apr 2024
Hello Travis,Thanks for the review! We're glad you enjoyed the view. We agree the mattress needs replacing, and appreciate you letting us know. We'll look into getting that addressed ASAP. Regarding breakfast, we'll review the options and pricing to ensure it delivers value. We apologize for the hot water issue—we'll adjust the scald protection to allow for a more comfortable shower temperature. Hopefully, these improvements will entice you to stay with us again soon at the Emerald Beach Hotel.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Corey, Austin

Business traveller
Disliked: Amenities, property conditions & facilities
There is no free parking despite what is stated on the website. They are going through a lot of renovations so there is construction happening all over. I was just disappointed overall in the property.
Stayed 4 nights in Apr 2024
Response from GM on 30 Apr 2024
Hey Corey,Thank you so much for taking the time to leave us a review! We sincerely apologize for the disappointment with the parking and ongoing renovations. We'll update our website to reflect accurate parking information. We understand the disruption caused by construction and appreciate your patience. We're working hard to improve the property–hopefully, next time it'll exceed your expectations.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Kenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Beachfront and view were amazing.
Stayed 1 night in Apr 2024
Response from GM on 27 Apr 2024
Dear Kenny,Thank you for your wonderful review! We are thrilled to hear that you enjoyed the beachfront location and amazing views. It's fantastic to know that you had a great experience. We truly appreciate your kind words and look forward to welcoming you back for another amazing stay in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Blanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that we were able to fish behind the hotel without a problem. Did not like overcrowded swimming pool full of kids and the water was cold.
Stayed 2 nights in Mar 2024
Response from GM on 25 Apr 2024
Dear Blanca,We're glad to hear you enjoyed fishing behind the hotel during your stay. We apologize for the inconvenience with the overcrowded pool and the cold water temperature. Your feedback is valuable to us, and we will strive to address these issues for a better guest experience in the future. Thank you for sharing your experience with us.Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 Okay

Cecili

Stayed 1 night in Mar 2024
Response from GM on 25 Apr 2024
Hello Cecil,We're grateful for your positive rating score for our hotel. Your support means a lot to us, and we're delighted to have contributed to making your stay enjoyable. We look forward to welcoming you back again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 Terrible

Alan

Stayed 1 night in Apr 2024
Response from GM on 11 May 2024
Hello Alan,We're sorry your stay didn't meet our standards. We'll make it right next time. Looking forward to welcoming you back for a better experience.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Mahmoud

Very close to everything, only issue is you have to pay for parking.
Stayed 2 nights in Apr 2024
Response from GM on 17 Apr 2024
Dear Mahmoud,We're delighted you found our location convenient! While we understand parking costs can be inconvenient, we strive to offer competitive rates in the area. We hope this minor setback didn't overshadow your overall experience, and we'd love to welcome you back soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 Okay

Briana Lanae

Stayed 1 night in Apr 2024

2/10 Terrible

Rosie

Stayed 2 nights in Mar 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Staff are so friendly!
Stayed 1 night in Apr 2024
Response from GM on 13 Apr 2024
Dear Angela,We're thrilled to hear you enjoyed our prime location! Our team takes great pride in providing friendly service. We look forward to welcoming you back for another wonderful stay.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 15 Apr 2024
Dear Jo,We are grateful for your positive rating score for our hotel. Your support means a lot to us, and we're thrilled to hear that your stay was enjoyable. We look forward to welcoming you back again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Barbara A

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The cleaning staff was very nice and helpful. The hotel its self is old and dirry. Was a given a room I didnt book. Front desk was no help at all. Couldn't even get wifi.
Stayed 8 nights in Apr 2024
Response from GM on 15 Apr 2024
Hey Barbara A,We apologize for the inconveniences you experienced during your stay. Rest assured, we're addressing your concerns to ensure a better experience for future guests.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Ryan

Pool area infested with roaches. Killed two in my room. Have to pay for parking and breakfast. Overall not a great experience. Between the parking hotel fee and deposit I dropped 270 to be there and after killing the roaches in my room decided to just drive 2 1/2 hours home and not continue my stay.
Stayed 1 night in Mar 2024
Response from GM on 30 Mar 2024
Hey Ryan,We deeply regret the inconvenience you experienced during your stay. Rest assured, we take matters like this seriously and have addressed the issue promptly. We apologize for falling short of your expectations and hope to welcome you back for a much-improved experience.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Noe, Bentonville

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Wont be staying here again... major updates and cleaning is needed.
Stayed 1 night in Mar 2024
Response from GM on 25 Mar 2024
Hey Noe,We're sorry to hear your experience didn't meet expectations. Your feedback is valuable, and we're committed to making the necessary improvements for a better stay in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Michael

Travelled with family
Disliked: Amenities, property conditions & facilities
Old hotel in fair condtion , noisy , no hot water in showers
Stayed 3 nights in Mar 2024
Response from GM on 25 Mar 2024
Hey Michael,We apologize for any inconvenience you experienced. Rest assured, we're addressing the noise and hot water issues to enhance your future stays.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Samira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach view!
Stayed 4 nights in Feb 2024
Response from GM on 25 Mar 2024
Dear Samira,We're delighted you enjoyed our beautiful beach view! It's truly one of our most cherished features. We hope to welcome you back soon for another memorable stay by the sea.Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Alicia

Liked: Staff & service, property conditions & facilities
If you are looking for surf side cabana rooms in downtown Corpus, this is your spot.
Stayed 12 nights in Mar 2024
Response from GM on 24 Mar 2024
Hello Alicia,We're thrilled to hear you found your ideal spot with our surf side cabana rooms in downtown Corpus Christi. Thank you for choosing us for your stay!Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Soyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable beaches quiet reasonable prices 👍
Stayed 1 night in Mar 2024
Response from GM on 24 Mar 2024
Dear Soyoung,We're delighted you enjoyed our walkable beaches and the tranquility of our surroundings. Your satisfaction with our reasonable prices means a lot to us! Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Isidro Delgado

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a one place stop with alm the best amenities.
Stayed 1 night in Mar 2024
Response from GM on 22 Mar 2024
Dear Isidro Delgado,We're thrilled you found our hotel to be a one-stop destination with top-notch amenities! Thank you for choosing us, and we look forward to welcoming you back soon.Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Anna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell in the hallway was horrendous! Smelled like a las vegas casino combined with an old bowling alley! The bathroom walls and floors were seapareted from each other, so creatures could crawl in and out. The tv kept turning itself off! Parking was horrible! Especially ppl in large vehicles that don't know how to park! Its only saving grace was the short distance to the beach. Serious upgrades are needed...and at $200 /per night/per room, you can afford it!
Stayed 1 night in Mar 2024
Response from GM on 22 Mar 2024
Hey Anna,We apologize for the inconvenience you experienced and appreciate your feedback. Rest assured, we're addressing these issues to enhance the overall guest experience.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Sergio

Stayed 2 nights in Mar 2024
Response from GM on 9 Apr 2024
Dear Sergio,We're grateful for your positive rating score for our hotel. Your support means a lot to us, and we're delighted to have enhanced your stay. Looking forward to welcoming you back soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

8/10 Good

Margie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There were only two small elevators, so sometimes there was a rather long wait. The beach was kind of dirty, but a blame beach goers not the hotel. We stayed in one of the bayfront rooms and it was wonderful!
Stayed 4 nights in Mar 2024
Response from GM on 18 Mar 2024
Dear Margie,Thank you for sharing your experience with us. We apologize for any inconvenience with elevator wait times and appreciate your understanding regarding the beach's cleanliness. We're delighted to hear that you enjoyed your Bayfront room, and we hope to welcome you back for another wonderful stay soon!Sincerely,Hotel General Manager.Emerald Beach Hotel.

4/10 Poor

Autumn

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location of the hotel was in the perfect spot. We loved the easy access to the beach and all its surroundings. We did not like the fact that our restroom on the 5th floor had a HUGE hole in the ceiling right above our shower with BLACK MOLD all around it. It gave a very creepy uneasy feeling. Also not to mention the AC did not work very well I’d say it was around 78 degrees in the room at night time. The hallway to the pool area had a VERY VERY bad odor as well.
Stayed 2 nights in Mar 2024
Response from GM on 22 Mar 2024
Hey Autumn,We're thrilled you enjoyed our hotel's prime location near the beach. Please accept our sincerest apologies for the issues you encountered; rest assured, we're addressing them promptly to ensure a more comfortable stay for our guests in the future. Your feedback is invaluable as we continuously strive to improve.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Yuniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for family and more , for me is the best election in this summer
Stayed 2 nights in Mar 2024
Response from GM on 17 Mar 2024
Dear Yuniel,We're thrilled you enjoyed your stay with us and found us to be the best choice for your summer getaway! Thank you for your kind words and we hope to welcome you back soon.Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 Terrible

Kxrinx is

Stayed 1 night in Mar 2024
Response from GM on 7 Apr 2024
Hey Kxrinx is,Thank you for your rating score. We apologize for your unsatisfactory stay. Our goal is to provide the best experience possible. Your feedback helps us improve. We hope for another chance to make it right.Sincerely,Hotel General Manager.Emerald Beach Hotel.

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
Hello Marc,Thank you for rating score our hotel highly. We appreciate your support and are happy to have made your stay enjoyable. We hope to see you again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 Okay

VIRGINIA

Disliked: Cleanliness
Beach was right outside our door.
Stayed 1 night in Mar 2024
Response from GM on 16 Mar 2024
Hello VIRGINIA,We're delighted you enjoyed our beachfront location! Your satisfaction is our priority, and we hope to welcome you back for another relaxing stay.Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 Okay

Ram

With construction around the property
Stayed 1 night in Mar 2024
Response from GM on 16 Mar 2024
Dear Ram,We apologize for any inconvenience caused by nearby construction. We appreciate your understanding as we work to improve our property for future guests.Sincerely,Hotel General Manager.Emerald Beach Hotel.

2/10 Terrible

Briana

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived rooms were not ready. When they did tell us in the lobby that are rooms were ready now and gave us keys we came up with all our bags to find our rooms still not ready and full of beer, trash, gross disgusting rooms. Pool was brown hot tub brown. Will not stay again. Worst hotel I’ve been to yet
Stayed 1 night in Mar 2024
Response from GM on 15 Mar 2024
Hey Briana,We sincerely apologize for the unacceptable condition of your rooms upon arrival and for the inconvenience caused. This falls short of our standards, and we're addressing this internally to ensure it doesn't happen again. Your feedback is invaluable, and we hope to have the opportunity to regain your trust in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.

6/10 Okay

Michael

Liked: Cleanliness
Stayed 3 nights in Mar 2024
Response from GM on 16 Mar 2024
Hello Michael,We greatly value your positive rating score and support, and we're thrilled to have contributed to your enjoyable stay. We look forward to welcoming you back again in the future.Sincerely,Hotel General Manager.Emerald Beach Hotel.