2/10 Terrible
Althea
3 Jun 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On night 1 I was given a room for one night then I would have to change , at no fault of my own because of a mix up in the reservations . The customer be fore me was also having an issue. 1st night not bad room a little dirty looking , I cleaned and sprayed . I had extra pillowcase from home a top sheet as well. The next morning I have an important event I need to be at , I get ready and leave out. My phone starts ringing and I also get a email, I need to come back and switch out rooms because they have a reservation for the one I'm in . The 1st of many inconveniences. I returned the call and tell them I'll be back in an hour. I get back ask for the same room I tell them this is an inconvenience, I'm here from out of town,, I always use this hotel when I come in to this part of town . Before they was the Days Inn. Never an issue. I go back to the room rushing , moving items to and from the 2 rooms in the middle of this I drop my ring. Once we finished moving in and double checking ensuring everything was ok . I noticed my ring not with the other jewlery. I call the front desk and explain what happened. Nothing no concern or interest of my issues. The room terrible. The filth I had to wipe off everything,the closet door off the track. The AC was barely working very hot for over and hour before it cooled off. The safety lock was broken off the door I had to push the dresser up against the door for safety. Never again . Me nor any of my family members. I have a video too.
Althea
Stayed 2 nights in May 2024