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Reviews of Days Inn by Wyndham Colorado Springs/Garden of the Gods

2 out of 5
Days Inn by Wyndham Colorado Springs/Garden of the Gods
4610 Rusina Road/I-25, I-25 & Garden of the Gods Rd, Colorado Springs, CO

Reviews

4.6
Rating 10 - Excellent. 64 out of 1001 reviews" "
Rating 8 - Good. 134 out of 1001 reviews" "
Rating 6 - Okay. 155 out of 1001 reviews" "
Rating 4 - Poor. 246 out of 1001 reviews" "
Rating 2 - Terrible. 402 out of 1001 reviews" "

4.6/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

4.0/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Smelled like pee
Stayed 1 night in Mar 2024

2/10 Terrible

stacie, sierra vista

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Front Desk Staff on 16 Apr 2024
We would like to note that this reviewer requested a room change due to their own animal urinating inside of the room. We declined their room change request and gave them a majority refund when the left.

2/10 Terrible

Jordan

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The person up front didn’t speak good English. It was dirty and smelly all over the place. Like a mix of pee and a wet dog that hasn’t bathed in 6 months. The parking is very small if you have a trailer don’t stay here you won’t be able to get out.
Stayed 1 night in Apr 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, property conditions & facilities
If I could give this place a negative 100 stars I would! We walked into the building & were already grossed out with the terrible smell. Then we get into the room & immediately left it was that bad. We checked out asap & I demanded my money back from Expedia! I highly suggest you spend the extra money and stay anywhere else you can! It is actually a health hazard and needs to be shut down. The carpet was beyond caked up with dirt, cigarette burns or you know what marks all over the tables along with caked up with red gunk, walls were covered in grime, bathroom was awful, the list goes on. I reported to Expedia & Wyndham as well. It should be illegal almost to charge people to stay here. I am shocked they are in business! I'm not sure how Expedia or Wyndham put their names on it.
Stayed 1 night in Apr 2024

2/10 Terrible

Kayla

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Connie

Disliked: Cleanliness, amenities, property conditions & facilities
My error in staying after being in that room for awhile. I was very tired and am a 73 y/o disabled person - was absolutely unable to deal with the staff about the room and area. I took photos of how atrocious the room is, as well as how very dangerous. Clean sheets & towels. However! I wasted so much time regarding this room that I don't even WANT to waste time writing to you. Time to get the tv to work. Much more to get the internet to work in my room! So much time trying to make my room safe!!! The sliding door is so broken anyone could easily walk thru & in! which also blasts in outside cold air. Time to get the heat working with its grungy and disgusting surface. All surface areas. I barely slept - due to trying to deal with it all. It was such an ugly ugly room. Surrounded by mold. Looked like blood on the shower curtain. No ice buckets. All of my planned work time was spent dealing your room. one there for to begin with! Then! This morning? The little coffee maker - NOPE and THE TOILET BACKED UP!!! I was grudgingly allowed to use the employees bathroom in the lobby. I left before I'd intended this morning. Could get none of my own work done and just had to get out of there! I cannot believe I stayed. I was so tired and was and by myself -would have needed help trying to move, much less find a room elsewhere! I'm too old for this. Too tired. Lost hours of work/sleep time dealing with your room. Yet, I paid you. How does that make sense?
Stayed 1 night in Apr 2024

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude, phones don't work, internet is awful
Stayed 1 night in Apr 2024

2/10 Terrible

Steven

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Probably the worst place I have ever stayed. Complete dump
Stayed 1 night in Mar 2024

2/10 Terrible

Brian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed bugs, got two bites the first night but I had already paid for a second night which ending with three other bites
Stayed 1 night in Mar 2024

2/10 Terrible

Nicole

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The 1st room that I stayed in did not have a working heater, and smelled like a homeless person had been in it, there was a tack on the floor that I almost stepped on and the bed sheets had not been changed. after many attempts to call the front desk and no answer, I went down and let them know that my heater was not working properly. The front desk clerk acted like it was an inconvenience to give me a new room. The new room was even worse than the. 1st one.when I would flip the light switch the bulbs started popping. I was stuck staying here due to the weather and having already paid, but I feel that I should get a refund and that hotel needs to be condemned. It’s a major health and infection sespool.
Stayed 2 nights in Mar 2024

2/10 Terrible

Robin

Stayed 2 nights in Feb 2024

4/10 Poor

Danielle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. Just remember that when booking a hotel. This Days Inn was dirty. Needs remodeled badly. Vending machines had notes on them saying “out of service”. Thermostat did not work in our room. Either way too hot or way too cold. No happy medium.
Stayed 4 nights in Feb 2024

2/10 Terrible

Adrian

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
First of all our heater didn’t work. When we went to go tell them they said no one had stayed there in a while to just leave it on for 30 min and it would work but the heater was in bad shaped it made a lot of noise and it didn’t heat up. So when I went back to tell them they had already closed. I tried calling from the rooms telephone but there was no buttons on it the main door did not close properly it was so dam cold I will noo out t stay here again.
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
First of all the office was closed and the number was unreachable so i couldn't check in until eleven pm. The lady did not give me keys she opened up the door for me. I do not know why. It was snowing and we put all our money we had so anything was better than nothing. There were no shampoo, conditioner, or soap. The door had about an inch gap which was letting alot of cold air in. I had to stuff it with spare clothes we had to keep it warm..
Stayed 1 night in Jan 2024

2/10 Terrible

Alan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is terrible. We stayed one night and left. The bathroom was dirty. There was mold on the tile the wallpaper was falling off the walls. The nightstands had pieces of wood missing the showerhead hair stuck to the wall. The floor tiles in the bathroom were broken there were tiles on the shower missing the security bar on the sliding glass door was bent the carpet was badly stained. I will never ever stay in a days inn because of my experience at this one. We took pictures. If you would like to see them, please contact us.

2/10 Terrible

Meghann

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Chandler

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Probably the most disgusting hotel I’ve ever stayed at. Holes all over the walls and doors. Burn marks all over the sheets, shower curtain, and pillow cases. Luckily no bed bugs, but I slept in a hoodie and sweatpants so I wouldn’t have to touch the sheet. Also, this is advertised as pet-friendly and it is not.
Stayed 1 night in Oct 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

2/10 Terrible

Lakshmana

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended
Not clean and got rashes after stay
Stayed 1 night in Oct 2023

4/10 Poor

Nicole

Disliked: Cleanliness, amenities, property conditions & facilities
Dark and scary. People wandering inside and outside hotel in hallways, behind the property, lots of late night parking lot activity. Front desk goes pitch black after 10p. Not recommended for woman traveling alone. Matt, Front desk clerk, in the morning was extremely helpful once morning came and breakfast was decent.
Stayed 1 night in Oct 2023

2/10 Terrible

Grant

Stayed 1 night in Oct 2023

6/10 Okay

Sayan

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Bennett

Stayed 1 night in Oct 2023

10/10 Excellent

Grant

Travelled with group
Liked: Property conditions & facilities, room comfort
Great staff
Stayed 1 night in Oct 2023

2/10 Terrible

marcie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Somebody was living in a car outside. TV didnt work, had issues with a bad with door lock. Felt unsafe, room and halls smelt horrible, purchased candles and febreeze. Never going back uncomfortable
Stayed 2 nights in Jul 2023

6/10 Okay

Andrew

Disliked: Staff & service, property conditions & facilities
The room itself looked run down, holes in the wall, paint was chipping, bathroom needed updating.
Stayed 1 night in Sep 2023

8/10 Good

Shaina

Stayed 2 nights in Sep 2023

2/10 Terrible

Federico

Stayed 1 night in Sep 2023

10/10 Excellent

Giovonni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
No thank you.
This place is in dire need of help. The only thing that seemed in decent condition was the bed & pillows, which were actually comfortable. I guess that's the whole point of staying, but glad I didn't need anything more. I did really like the patio slider (and came equipped with plenty of security sticks. Location is iffy, seemed to be in a somewhat questionable area. I won't reccommend, nor will I stay here again.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Clean comfy room, old hotel.
The room was updated, clean, and comfortable, but the hotel itself is old and shabby. The breakfast is meager.
Stayed 1 night in Sep 2023

6/10 Okay

Erwin, Steinbach

Stayed 3 nights in Sep 2023

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should not be a Days Inn hotel - UnSafe/Dangerous
HOTELS.COM and any other hotel inventory site should not be promoting this hotel. This should not be a Days Inn hotel. When we checked in, we paid additional money for a pet friendly room. We stayed in wing B. Upon entry of the room, we saw a very dirty grimy brown stained curtain with multiple gunshot holes. By the two queen beds there was a gunshot hole. The furniture was very old and very used. We looked at the carpet and it was not vacuumed and saw remnants of poop and lots of stains. I assumed it was dog poop. Carpet was very old and very stained. The bathroom also was very old and needed attention. There were no trash cans. We noticed drug dealings going on at the end of the hallway and a lady in the middle of the night saying she was going to call the cops as she left. The sheets were very stained and just gross. We brought in our own blankets and decided to try and stay since noone was around us. Around midnight the smoke detector low battery started to beep. We left because there is no maintenance on call and the front desk closed at 10pm. The next day we called the front desk to ask for our money back. We did not receive it. In ADDITION. We rented another room for the same time and that room was in Wing A. It appeared to be a nicer room but towels were stained orange/red/brown and sheets were disgusting too. While taking a shower, gross brown stuff bubbled up from the tub. We all left because we felt this was an unsanitary and dangerous environment.
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pathetic and Disgusting!
The rooms suck, stains all over the place and the reception lady who is Asian has anger issues and was rude and shouting when asked to change the room. Pathetic customer service and front desk is not available 24*7 not they answer phone calls.
Stayed 1 night in Sep 2023

2/10 Terrible

mary

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
NOT THE DAY'S INN EXAMPLE.
Not suitable for handicapped. Restroom way to small. Don't believe me look at my photos as proof. I will say grounds are well kept and rooms are clean daily but management sucks. Attitude needs to be check. It was to much troublesome for lobby staff to stop playing game on phone to get some needed Jam for English Muffin. Door to room always a struggle. Room not service on Sunday, trash pile up from day before. No fresh towels. I don't mean staff don't need day, but gee hire a part person for Sundays don't be so cheap. Ants and spiders in bathroom. A single dog kennel is bigger than this.
Stayed 3 nights in Sep 2023

8/10 Good

DOUGLAS

Travelled with partner
Liked: Staff & service
the lock out door broken at the botto m of the door
Stayed 2 nights in Sep 2023

2/10 Terrible

Dipti

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that we got was stinking and smelly. Bad and disappointed.
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was so runned down pictures on line must have been when they first opened. The wall paper in our room was falling off. The glass ro the sliding door look like some some shot it out. They taped it up. Very dirty
Stayed 1 night in Sep 2023

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
Spiders in the bed, killed 4 in the bed and numerous others in the room also saw a mouse run across dresser to behind microwave, informed desk, only response was “OK”. Dirty, holes in walls, grout missing in bathroom, ants. Needs major remodeling and new management.
Stayed 4 nights in Sep 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth the money
This was a sad reminder that you get what you pay for. We were given a non-smoking room (that's what it said on the door), but it was not a non-smoking room. I could smell smoke in the room immediately. When I asked how long the room was non smoking I was told the hotel is all non-smoking (if that was true why was I asked if I wanted a smoking or non-smoking room) and that this room has never been a smoking room. They told me there were no other rooms available. There were cigarette burns on the tub, sink and the bedding. It was run down, out of date. I would never stay here again.
Stayed 3 nights in Sep 2023

2/10 Terrible

Donald and Diane

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Gabriela

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The paint was peeling off the walls. The couch was ripped. The sheets felt crusty
Stayed 1 night in Sep 2023

10/10 Excellent

William Roy Bundy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Carl

Liked: Room comfort
The bed was comfortable
Property itself is a bit run down but the bed was comfortable and the property was quiet. OK for a one-night stay, nothing more. Typical carb and sugar heavy “Continental” breakfast. Convenient location just off the Interstate, not far from a variety of food options.
Stayed 1 night in Sep 2023

2/10 Terrible

Laura

Travelled with partner
Disliked: Amenities
Will not work with Expedia again. Second time they put me in a dump. This was a 1/2 star
Stayed 3 nights in Aug 2023

2/10 Terrible

carmen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please don't stay here.
It's filthy not dirty filthy carpet is black and sticky furniture is falling apart bathroom has mold everywhere smells like a sewer. And WOST OF ALL THEY HAVE BED BUGS!!!! I would never stay there again. We had to get up and sleep in our car because my husband was getting bite so bad. They refused to return our money.
Stayed 1 night in Aug 2023

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Loved how close we were to Garden of the Gods and some local restaurants. Did not like the decades old decor in the room and the damaged entry door (to the main hallway).

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Stayed 2 nights in Aug 2023

4/10 Poor

sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023