Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Reviews of The Antlers, A Wyndham Hotel

3.5 out of 5
The Antlers, A Wyndham Hotel
4 S Cascade Ave, Colorado Springs, CO

Reviews

7.6

Good

Rating 10 - Excellent. 397 out of 1002 reviews" "
Rating 8 - Good. 235 out of 1002 reviews" "
Rating 6 - Okay. 169 out of 1002 reviews" "
Rating 4 - Poor. 114 out of 1002 reviews" "
Rating 2 - Terrible. 87 out of 1002 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Brenda

Stayed 2 nights in May 2024
Response from Ashlie on 8 May 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

6/10 Okay

Stephen

Liked: Staff & service, amenities
Tv didn’t work. ALL light fixture are about to fall apart. Something’s loose there. Other small things
Stayed 1 night in Apr 2024
Response from Ashlie on 6 May 2024
We are sorry to hear your stay was less than satisfactory. Please know we take this feedback to heart as we continuously look to improve, We hope to welcome you back to provide a true Antlers experience.

2/10 Terrible

Trowbridge

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was rude, the hotel was dirty, i literally had a broken window in my room. Will never stay there again. The best part was leaving. Avoid!
Stayed 2 nights in Apr 2024
Response from Ashlie on 6 May 2024
We are sorry to hear about your disappointments during your stay. Feedback is very important as we constantly look to improve. Thank you for taking the time to share your experience. We hope to welcome you back in the future.

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great property in downtown Colorado Springs.
Stayed 1 night in Apr 2024
Response from Ashlie on 28 Apr 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests. Looking forward to your next visit.

8/10 Good

Crystal

Liked: Cleanliness
Liked the location. A bit dated, Could have used an easy place to plug in my laptop around the desk area. There was nothing in the room to tell me about the hotel amenities, location of things, or in -room dining. I requested this by calling the front desk when I arrived around 7:30PM. They said they'd send it up, but nothing ever came. Overall, a so so experience.
Stayed 1 night in Apr 2024
Response from Ashlie on 21 Apr 2024
Your feedback is very important as we constantly look to improve. Thank you for taking the time to share your experience. We hope to welcome you back in the future.

6/10 Okay

Amy

Travelled with group
Liked: Staff & service
Property seemed nice from the outside and upon arrival to the lobby area however, other parts such as pool, hot tub and hotel room itself seemed a little bit outdated and slightly rundown
Stayed 1 night in Apr 2024
Response from Ashlie on 21 Apr 2024
We are sorry to hear your stay was less than satisfactory. Please know we take this feedback to heart as we continuously look to improve, We hope to welcome you back to provide a true Antlers experience.

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness
Antlers was very well located, and our room was large and comfortable. The check in staff was friendly, and efficient (and provided a roll out bed at the last moment, as one of us had a head cold, and that flexibility keep the rest of our party healthy!). The parking situation is not great, however - the garage isn't very intuitive, and the validation system is not smooth (calling the garage help line to get let out of the garage b/c the machine can't read tickets regularly is not a great stategy). But the location can't be beat, and the experience was above average.
Stayed 1 night in Apr 2024
Response from Ashlie on 21 Apr 2024
Your feedback is very important as we constantly look to improve. Thank you for taking the time to share your experience. We hope to welcome you back in the future.

10/10 Excellent

Ron

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Ashlie on 21 Apr 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Margaret

Travelled with partner, Travelled with group
A bit run down.
Stayed 2 nights in Apr 2024
Response from Ashlie on 21 Apr 2024
We are sorry to hear your stay was less than satisfactory. Please know we take this feedback to heart as we continuously look to improve, We hope to welcome you back to provide a true Antlers experience.

2/10 Terrible

Timothy Lee

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ashlie on 21 Apr 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service
The room’s & bathrooms are outdated.
Stayed 3 nights in Apr 2024
Response from Ashlie on 21 Apr 2024
We are sorry to hear your stay was less than satisfactory. Please know we take this feedback to heart as we continuously look to improve, We hope to welcome you back to provide a true Antlers experience.

10/10 Excellent

Constane D

Stayed 1 night in Apr 2024
Response from Ashlie on 28 Apr 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

2/10 Terrible

Timothy Lee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing worked we had to move rooms two different times . First night we had no heat so kids frozen . Sent us to a new room and no tvs worked
Stayed 2 nights in Mar 2024
Response from Front Desk on 4 Apr 2024
Thank you for your review. We will work hard to address your concerns properly.

8/10 Good

Phillip

Liked it all great place just needs a bit of updating
Stayed 4 nights in Mar 2024
Response from Ashlie on 1 Apr 2024
Your feedback is very important as we constantly look to improve. Thank you for taking the time to share your experience. We hope to welcome you back in the future.

10/10 Excellent

Kelly, Calhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very comfortable!
Stayed 1 night in Mar 2024
Response from Ashlie on 1 Apr 2024
We are so glad to hear you found our hotel so enjoyable. Thank you for the kind review. We look forward to your next visit.

10/10 Excellent

Jermall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff.
Stayed 7 nights in Mar 2024
Response from Ashlie on 27 Mar 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

michelle, Agoura Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff in every area. They make every stay a pleasure.
Stayed 3 nights in Mar 2024
Response from Ashlie on 27 Mar 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests. Looking forward to your next visit.

2/10 Terrible

Courtney

Travelled with partner
Disliked: Cleanliness, amenities
Property needs to be updated and pictures on site do not reflect the rooms
Stayed 2 nights in Mar 2024
Response from Ashlie on 27 Mar 2024
We are sorry to hear your stay was less than satisfactory. Please know we take this feedback to heart as we continuously look to improve, We hope to welcome you back to provide a true Antlers experience.

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yanno I’m just utterly pissed that I booked this hotel for the hot tub and y’all screwed me and my girlfriend on our anniversary and it’s just unacceptable. I called before I booked the night and asked if the hot tub was open and Marissa answered with yes it’s 24/7 access. Then I stupidly booked a 1 bed suite with city view for 158$ and we get there and the hot tub is closed until 8. And then I am getting something from the car and I overhear that the hot tub is closed til tomorrow. Now idk if it’s communication between yalls workers but that was the ONLY reason I booked this hotel.
Stayed 1 night in Mar 2024
Response from Front Desk on 19 Mar 2024
Thank you for your review John. Unfortunately, we had an unexpected maintenance issue with our pool and it had to close unexpectedly. Our team works hard to communicate errors and fix the issue timely. We do apologize for the inconvenience.

10/10 Excellent

Marilyn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was wonderful!
Stayed 1 night in Mar 2024
Response from Ashlie on 21 Mar 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests. Looking forward to your next visit.

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service
Extra costs to park your vehicles in their parking garage 🙄 What a crock!
Stayed 1 night in Mar 2024
Response from Ashlie on 18 Mar 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located. If you're looking for convenience for accessibilty in and around Colorado Springs, this is a great location. If you're looking for ambiance, this is not. It's very quiet. No music piped through the lobby or dining areas. The staff is incredibly amenable and warm.
Stayed 3 nights in Mar 2024
Response from Ashlie on 18 Mar 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests. Looking forward to your next visit.

8/10 Good

Jennifer

Stayed 2 nights in Mar 2024
Response from Ashlie on 9 Apr 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Aubrau

Travelled with family
We came to town for the weekend. The property was in a perfect location and was quiet in our room.
Stayed 3 nights in Mar 2024
Response from Ashlie on 18 Mar 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests. Looking forward to your next visit.

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love staying at Antlers however we were disappointed in the hot tub being closed and being woken up by housekeeping knocking at 8:00 in the morning.
Stayed 1 night in Mar 2024
Response from Ashlie on 18 Mar 2024
We are sorry to hear your stay was less than satisfactory. Please know we take this feedback to heart as we continuously look to improve, We hope to welcome you back to provide a true Antlers experience.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Melting Pot Restaurant and Phantom Brewery.. 2 min walk
Stayed 1 night in Mar 2024
Response from Ashlie on 18 Mar 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests. Looking forward to your next visit.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ashlie on 18 Mar 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Kevin

Stayed 1 night in Mar 2024
Response from Ashlie on 18 Mar 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Michelle, Gearhart

Stayed 1 night in Mar 2024
Response from Ashlie on 27 Mar 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Heather, Meridian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had an amazing view of the mountains! The area was quiet with easy walking access to shops and dining options.
Stayed 1 night in Feb 2024
Response from Ashlie on 18 Mar 2024
We are so glad to hear you found our hotel so enjoyable. Thank you for the kind review. We look forward to your next visit.

10/10 Excellent

Shaun

Travelled with family
Liked: Amenities
We always like this place!
Stayed 2 nights in Feb 2024
Response from Ashlie on 18 Mar 2024
We are so glad to hear you found our hotel so enjoyable. Thank you for the kind review. We look forward to your next visit.

6/10 Okay

Laura

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room is kinda ify. The inside of the bathroom door is caroded on the bottom and i have stay in bigger rooms then this. But the black out shade is awesome!
Stayed 1 night in Feb 2024
Response from Ashlie on 25 Feb 2024
We are sorry to hear your stay was less than satisfactory. Please know we take this feedback to heart as we continuously look to improve, We hope to welcome you back to provide a true Antlers experience.

10/10 Excellent

Sahara

Liked: Cleanliness, staff & service, property conditions & facilities
Superstar writers meeting is there !
Stayed 7 nights in Feb 2024
Response from Ashlie on 25 Feb 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests. Looking forward to your next visit.

10/10 Excellent

thomas

Stayed 2 nights in Feb 2024
Response from Ashlie on 21 Mar 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Courtney

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Ashlie on 18 Feb 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Josh

Stayed 1 night in Feb 2024
Response from Ashlie on 21 Mar 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

2/10 Terrible

Kenneth

Travelled with pets, Travelled with partner
Well the parking is 17$ a day.. not mentioned while booking!! The room is REALLY TINY!! no vent in the bathroom
Stayed 1 night in Feb 2024
Response from Ashlie on 18 Feb 2024
We are sorry to hear about your disappointment during your stay. Feedback is vital as we constantly look to improve. Thank you for taking the time to share your experience. We hope to welcome you back in the future.

6/10 Okay

Kristin

Not the best stay
The beds are comfortable. There was no hot water for my shower. The hotel lobby’s women’s bathroom has 2 tampons on the ceiling holding a leak, that was unexpected. The staff was super friendly but because of the no hot water in the winter and also the tampons I will not be staying there again!
Stayed 1 night in Feb 2024
Response from Ashlie on 7 Feb 2024
We are sorry to hear your stay was less than satisfactory. Please know we take this feedback to heart as we continuously look to improve. We hope to welcome you back to provide a true Antlers experience.

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Ashlie on 7 Feb 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Chenille

Stayed 2 nights in Feb 2024
Response from Ashlie on 7 Feb 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Barbara

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff helpful, courteous and accomodating. Room, ok but AC ineffective and noisy.
Stayed 1 night in Jan 2024
Response from Ashlie on 7 Feb 2024
We are sorry to hear your stay was less than satisfactory. Please know we take this feedback to heart as we continuously look to improve. We hope to welcome you back to provide a true Antlers experience.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Ashlie on 7 Feb 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the property and always wanted to stay at the Antler's Hotel. The valet parking was tremendous for us as we just had to mention that we wanted the car to the person at the front desk and our car was parked outside. This is a great feature for older people staying at the hotel. The cleanliness and the delicious food at the hotel restaurant were also excellent.
Stayed 1 night in Jan 2024
Response from Ashlie on 7 Feb 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests. Looking forward to your next visit.

6/10 Okay

Allison

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Needs an update
The hotel view was beautiful of the mountains, but the windows were dirty and detracted from the beauty. Bathroom and room needs updating. Bed was comfy and nice.
Stayed 1 night in Jan 2024
Response from Ashlie on 30 Jan 2024
We are sorry to hear your stay was less than satisfactory. Please know we take this feedback to heart as we continuously look to improve. We hope to welcome you back to provide a true Antlers experience.

2/10 Terrible

Bryce

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My card was charged once 100.00 for incidentals then 71.00 for idk what then 46 for I still don’t know what then finally 158.00 for I have no idea after arguing with front desk and being belittled I waited till my trip was Over and complain to this app who put me in contact with gm who didn’t know why I had those unknown charges told me they would be returned and he was going to refund my stay just to lie and me having my bank remove the charges don’t stay here Hyatt 5 blocks down way Better for the value and modern
Response from Ashlie on 30 Jan 2024
Thank you for letting us know how your stay went. Mr. Rains, we resolved the issue as soon as we saw the mistake on our end. We did not charge anything additional to your card. The only charges you should have are the room and the tax you paid the third party. We do hope to see you return for a future stay.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Antler was the perfect place to stay nearby dining and dancing for the wknd with family.
Stayed 1 night in Jan 2024
Response from Ashlie on 29 Jan 2024
We are so glad to hear you found our hotel so enjoyable. Thank you for the kind review. We look forward to your next visit.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
staff is great
Stayed 2 nights in Jan 2024
Response from Ashlie on 30 Jan 2024
We are so glad to hear you found such happiness with your stay. We are always so pleased when we can go above and beyond for our guests—looking forward to your next visit.

6/10 Okay

John, Austin

Liked: Cleanliness, staff & service
I did not like the location, there were a lot of poor homeless people, but that’s downtown COLORADO SPRINGS.
Stayed 2 nights in Jan 2024
Response from Ashlie on 29 Jan 2024
We are sorry to hear about your disappointment during your stay. Feedback is very important as we constantly look to improve. Thank you for taking the time to share your experience. We hope to welcome you back in the future.

10/10 Excellent

Tara, Salida

Stayed 1 night in Jan 2024
Response from Ashlie on 21 Mar 2024
Thank you for your rating. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Steve and Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff/service. Nice view of downtown from our room. Enjoyed the pool/jacuzzi. Very nice lobby. Decor somewhat dated. Didn't appreciate having to pay $25 for valet parking.
Stayed 1 night in Jan 2024
Response from Ashlie on 29 Jan 2024
We are so glad to hear you found our hotel so enjoyable. Thank you for the kind review. We look forward to your next visit.