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"2nd time we've stayed here and highly recommend. It's not your average Isle of Man hotel. "

"Helpful friendly staff, great breakfast and homely evening meals"

"Stayed two nights for business. Really lovely hotel, friendly staff and good facilities - would def stay again "

"The food and the restaurants were spectacular. The location is great for visitors with no cars. The lobby area is so nice. I’ve stayed at the Empress many times and we always had a sea view. I really missed a view this time. The view was just a boxed area outside our room."

"No view from room but clean and pleasant with all the amenities you would expect"

"My experience was very good if not excellent. Parking was a bit tricky as it’s a public parking and Mon-Fri 8am to 6pm restriction means you have to move your car every 2 hours, but if you’re spending the day out visiting places then parking restriction is not a worry."

"As above"

"The Sefton had friendly and helpful staff. They helped to explain the area, and even made sure to let me know fairly quickly when I left something in my room after checkout. The atrium was a pretty cool area to watch, and the breakfast was pretty nice standard English Breakfast. Although I got one of the smaller rooms, it may have been the biggest hotel room I've ever stayed in Europe, and definitely did not feel cramped. It's worth noting the hotel was a little bit older/ dated then some other ones. But at the time of the review, there was some renovations that were under way. (As a note, that did make entry/ exit a little more confusing). Overall, a good stay and would stay there again next time I'm in Douglas"

"Very nice complimentary fridge contents. Helpful and friendly staff. Comfortable bed."