Front of property - evening/night

Reviews of The LaLiT Chandigarh

5 out of 5
The LaLiT Chandigarh
Rajiv Gandhi, Information Technology Park, Chandigarh, Punjab

Reviews

7.8

Good

Rating 10 - Excellent. 64 out of 144 reviews" "
Rating 8 - Good. 38 out of 144 reviews" "
Rating 6 - Okay. 11 out of 144 reviews" "
Rating 4 - Poor. 17 out of 144 reviews" "
Rating 2 - Terrible. 14 out of 144 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

8.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Daljit

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so bad , they have no manners also food is so bad We order berianie it is cold and told them and took it back and warm and send again same Also lit bit late for breakfast ask them to bring coffee and they are so rode I will never stay this hotel and also tell my friends same
Stayed 3 nights in Mar 2024

6/10 Okay

Simblejeet

Stayed 1 night in Mar 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the property nice , clean , worth the money I would definitely stay here again
Stayed 1 night in Feb 2024

2/10 Terrible

Rahul, Jacksonville

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sundeep

Stayed 1 night in Nov 2023

10/10 Excellent

Rajani

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay when visiting.
Stayed 6 nights in Sep 2023
Response from Kevin Lawless on 1 Nov 2023
Dear Guest,Namaskar!I am thrilled to learn that you had a perfect stay with us and enjoyed the hospitality extended by our young and enthusiastic team. It is feedback such as yours with that inspires me and my team to constantly strive of excellence and making sure that our guests leaves with fond memories.We hope to welcome you back soon.Warm Regards

4/10 Poor

Saurabh

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The property location is nice - feels the hotel is not well maintained with respect to the amenities. The hotel area is huge and can be smartly utilized- staff needs to hone their social skills, food is overpriced, variety and quality below average, no kids menu. The property should offer opulence and services for the price it is asking!
Stayed 1 night in May 2023
Response from Saurabh Chauhan on 3 Jul 2023
Dear Guest,Namaskar!I have noted your disappointment and I stay committed to make improvements on your suggestions and assure you that you will definitely see the changes on your next visit.The team and I would be delighted to have another opportunity to welcome you back in the near future. Regards,Saurabh Chauhan,EAM F&B Service

10/10 Excellent

Ravneet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

6/10 Okay

Rampreet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No thanks
Stayed 2 nights in Jan 2023

10/10 Excellent

HARMEET

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

4/10 Poor

KULBIR SINGH

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No good
It was a bad experience at breakfast .. there was no cordination of staff .. the live egg station was being operated by a manner less and obnoxious lady … even after 40 minutes she did not serve my order & I had to leave. The GM was not available . Horrible
Stayed 1 night in Dec 2022
Response from Vijay Bhalla on 10 Dec 2022
Dear Mr. Singh,Namaskar!Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage to The Lalit, Chandigarh and would like to welcome you back in not so distant future. Warm Regards, Vijay Bhalla

2/10 Terrible

Sophie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Out dated Rooms and Bathroom. Very bad smell in the corridors.
Stayed 1 night in Sep 2022
Response from Vijay Bhalla on 21 Oct 2022
Dear Guest,Namaskar!Thank you for your review.We greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage to The Lalit, Chandigarh and would like to welcome you back in not so distant future. Warm Regards, Vijay Bhalla

2/10 Terrible

ayan

Stayed 1 night in Aug 2022

8/10 Good

Wael

Liked: Cleanliness, staff & service
Good for 3 night stays
Stayed 3 nights in Jul 2022
Response from Vijay Bhalla on 11 Aug 2022
Dear Guest, Namaskar! Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards Vijay Bhalla

4/10 Poor

Ankit

Liked: Cleanliness
Disliked: Room comfort
The experience was not good as didn’t find the staff so quick in the service and nor the process are guest friendly
Stayed 2 nights in Jun 2022
Response from Vijay Bhalla on 19 Jun 2022
Dear Guest, Namaskar! Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. We request you to treat this as one-off aberration and not a true reflection of the services of our hotel. We value your patronage to The Lalit, Chandigarh and would like to welcome you back in not so distant future. Warm Regards, Vijay Bhalla

4/10 Poor

Anil

Disliked: Room comfort
Stayed 1 night in May 2022
Response from Vijay Bhalla on 3 Jun 2022
Dear Guest, Namaskar! I regret to note your experience did not lived up to your expectation. Request you to look at this experience as an aberration, and give us another opportunity to get it right for you. Warm Regards Vijay Bhalla

10/10 Excellent

Vijay

Stayed 1 night in May 2022
Response from Vijay Bhalla on 15 May 2022
Dear Guest, Namaskar! Thank you for choosing to stay with us and sharing this review. We take pride in creating personalized and luxurious stay experiences for all our guests. I am glad you truly had a relaxing and memorable holiday with us and we hope to welcome you back soon. Warm Regards Vijay Bhalla

6/10 Okay

Uchit

Disliked: Amenities
Stayed 1 night in Apr 2022

10/10 Excellent

Nilesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Vijay Bhalla on 4 May 2022
Dear Guest, Namaskar! Thank you for taking time and rating our services. We are pleased to note we could meet your expectation during your stay with us. We look forward to welcome you back at The LaLiT Chandigarh. Warm Regards Vijay Bhalla

2/10 Terrible

Harinder Singh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No room service ( no one answered or not coming)
Stayed 2 nights in Apr 2022

4/10 Poor

Surender

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was not a five star kind of feeling , no gym , spa was available, average breakfast and in your website it’s nothing mentioned that not open due to covid, so if you pay this much and don’t get any amenities then it’s a kind of overcharged.
Stayed 1 night in Mar 2022
Response from Vijay Bhalla on 13 Apr 2022
Dear Guest, Namaskar! Thank you for the feedback. I regret the experience you have had at our Hotel. I request you to please give us another opportunity to serve you and showcase our true service culture of limitless hospitality. Warm Regards Vijay Bhalla

2/10 Terrible

Gurinderdeep

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Vijay Bhalla on 17 Apr 2022
Dear Guest, Namaskar! Thank you for your feedback. We clearly failed to live upto your expectations. Your feedback is a ready reckoner for us to work upon and will be actioned for sure. We would request you to look at this as an exception and give us a chance to provide you with our signature experience. Warm Regards Vijay Bhalla

2/10 Terrible

Kuldeep

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Vijay Bhalla on 17 Apr 2022
Dear Guest, Namaskar! Thank you for your feedback. We clearly failed to live upto your expectations. Your feedback is a ready reckoner for us to work upon and will be actioned for sure. We would request you to look at this as an exception and give us a chance to provide you with our signature experience. Warm Regards Vijay Bhalla

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Feb 2022

10/10 Excellent

Satwant

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

Reet

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Vineet

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This should be rated as a 1.5 stars property. Pathetic service, unclean and rusted kettle. No chefs to cater to international cuisines.
Stayed 1 night in Dec 2021

6/10 Okay

Deep

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Yuvraj

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2021

8/10 Good

Sandeep

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

2/10 Terrible

Ravinder

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Won’t recommend to anyone. Smoke was everywhere in the rooms. Washroom was not clean.
Stayed 1 night in Nov 2021

10/10 Excellent

Deeksha

Travelled with family
Liked: Amenities, property conditions & facilities
This is an amazing property. I stayed here with my family and we really had a good time. One thing I would like to add was the service at the breakfast buffet was a bit mismanaged. Also the some improvements could be made on cleanliness as the rugs/ carpets in lobby area were full of dust. Overall it was a great experience.
Stayed 1 night in Nov 2021

4/10 Poor

dilip

Business traveller
Stayed 1 night in Nov 2021

8/10 Good

jitender

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

PK, Sydney

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful setting, we had a paddock facing room that was so tranquil
Stayed 8 nights in Mar 2020

10/10 Excellent

Pervinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel in Chandigarh.
This is a clean hotel. The lobby is excellent, the staff is very good and respectful. The food was very good but expensive. Prices should not be high compare to other, 5 star hotels.
Stayed 1 night in Mar 2020

10/10 Excellent

Manpreet, Toronto Canada

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room views, staff service and food was awesome. It was an incredible experience.
Stayed 3 nights in Mar 2020

8/10 Good

Jagpal, Toronto

Travelled with family, Business traveller
Liked: Staff & service
Guys in Cafeteria at breakfast time were very nice, but pillow covers and bed sheets were not changed unless you ask for. But rooms definiately need renovation as floor is all worn out and pillow covers and sheets needs to be cleaned daily as they charge you daily a good amount. Breakfast needs more items as its a five star Hotel. Sametime good thing is that Jasminder Singh chef is a humble and sweet guy who is ready to make anything you want and Ganesh serve you like a family. Rameshwary at front desk is darling to deal with. Always helpful.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2020

10/10 Excellent

Aliasgar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Harmanjas

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good, the breafast spread is decent..
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

8/10 Good

SS

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2020

6/10 Okay

SS

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night in so called luxury room as couple mini bar was empty minimal tea and coffee one robe for couple And so called club lounge only open 6 pm to 8pm so much for a free excess if you miss the time you miss your free excess Staying again from tomorrow hope everything is better than last time
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Amit Mishra on 25 Dec 2019
Dear Guest, Namaskar! On behalf of the entire hotel team, we want to thank you for reviewing us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! It has been a delight to know that you had a great experience with us. I take pride in sharing your appreciation and feedback with the ladies and gentlemen at The LaLiT, Chandigarh that will keep them motivated to strive harder to provide the best of services. I look forward to welcoming you back soon. Warm regards, Amit Mishra Front Office Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Amit Mishra on 25 Dec 2019
Dear Guest, Namaskar! Thank you for taking time out and reviewing us on. Your valuable feedback helps us constantly improve and innovate. I am disappointed to learn that overall stay wasn’t up to your expectations. Please accept my sincere apologies for falling short and we will be certainly sure to improve on it. Your feedback has been taken with seriousness and please be assured that comprehensive training will be carried out to ensure our service and quality levels are paramount during all times. It was certainly not our intention to make your stay uncomfortable in any way. We hope that you will consider this sole experience a depart from our usual standards of service and will not let it mar your impression about The LaLiT, Chandigarh. I look forward to welcoming you back soon. Warm regards, Amit Mishra Front Office Manager

10/10 Excellent

Madhulika, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique but had a pleasant and comfortable stay.
Stayed 3 nights in Nov 2019
Response from Amit Mishra on 25 Dec 2019
Dear Madhulika Namaskar! On behalf of the entire hotel team, we want to thank you for reviewing us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! It has been a delight to know that you had a great experience with us. I take pride in sharing your appreciation and feedback with the ladies and gentlemen at The LaLiT, Chandigarh that will keep them motivated to strive harder to provide the best of services. I look forward to welcoming you back soon. Warm regards, Amit Mishra Front Office Manager