Mercure Melbourne Caroline Springs

4.5 star property
Lakefront Melbourne hotel in Caroline Springs with free parking
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Mercure Melbourne Caroline Springs

Photo gallery for Mercure Melbourne Caroline Springs

Lunch and dinner served
View from room
Exterior
Studio, 1 King Bed
Daily cooked-to-order breakfast for a fee

Overview of Mercure Melbourne Caroline Springs

8.8

Excellent

Highlight
  • Offers an on-site restaurant. Only 5% of properties have this in Melbourne.

Popular amenities

  • Pool
  • Breakfast available
  • Hot tub
  • Free WiFi
  • Gym
The price is NZ$195
Price available on 7/4/2024

Check out the area

10-20 Lake Street, Caroline Springs, VIC, 3023
  • Popular LocationKFC3 min walk
  • Popular LocationPriya Indian Cuisine3 min walk
  • Popular LocationCocochine5 min walk
  • Popular LocationWatergardens Town Centre7 min drive
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Room options

Superior Room, 1 King Bed

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Balcony, Lake View

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
  • 28 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Lake View

cleanliness

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Private bathroom
Hairdryer
  • 25 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

cleanliness

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Melbourne

Mercure Melbourne Caroline Springs is located in Caroline Springs, a neighbourhood in Melbourne, and is in a shopping district and on a lake. Some of the area's popular attractions include Royal Melbourne Showgrounds and Melbourne Zoo. Looking to enjoy an event or a game while in town? See what's going on at Flemington Racecourse, or consider a night out at Festival Hall. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Watergardens Town Centre - 7 min drive
  • Cairnlea Lakes - 8 min drive
  • Crown Casino - 23 min drive
  • Queen Victoria Market - 24 min drive
  • Melbourne Central - 25 min drive

Getting around

  • Caroline Springs Station - 6 min drive
  • Keilor Plains Station - 6 min drive
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • Enelssie Cafe and Grill - 3 min drive
  • McDonald's - 5 min walk
  • KFC - 3 min walk
  • Gloria Jean’s - 8 min walk
  • Galata Kebab and Grill - 10 min walk

About this property

Mercure Melbourne Caroline Springs

Hotel located in Caroline Springs
You can look forward to a terrace, a coffee shop/cafe and a playground at Mercure Melbourne Caroline Springs. For some rest and relaxation, visit the hot tub. Be sure to enjoy a meal at Westwaters Bistro, the on-site bistro. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • An indoor pool
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), express check-out and a lift
  • A ballroom, a reception hall and luggage storage
  • Guest reviews say great things about the location
Room features
All 98 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as separate sitting areas and WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch LCD TVs with cable channels
  • Balconies, separate sitting areas and free infant beds

Languages

English

Sustainability

Sustainability practices

At least 10% of profits reinvested in community and sustainability
Double-glazed windows
Housekeeping on request
Change of bedsheets on request
Change of towels on request
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 20 per night); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM–10:30 AM for a fee: AUD 5–25 for adults and AUD 10–10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Westwaters Bistro

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2011
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Only the credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Guests are required to contact the hotel in advance if arriving outside of normal check-in hours.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 44.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately AUD 5 to 25 for adults and from AUD 10 to 10 for children
  • Fee for in-room wireless Internet: AUD 20 per night (rates may vary)
  • Fee for in-room wired Internet: AUD 20 per night (rates may vary)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 44.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Melbourne Caroline Springs
Mercure Melbourne Hotel Caroline Springs
Mercure Melbourne Caroline Springs Hotel
Mercure Melbourne Caroline Sp
Mercure Melbourne Caroline Springs Hotel
Mercure Melbourne Caroline Springs Caroline Springs
Mercure Melbourne Caroline Springs Hotel Caroline Springs

Frequently asked questions

Does Mercure Melbourne Caroline Springs have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Melbourne Caroline Springs?

As of 29 Mar 2024, prices found for a 1-night stay for 2 adults at Mercure Melbourne Caroline Springs on 7 Apr 2024 start from NZ$194.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Melbourne Caroline Springs pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Melbourne Caroline Springs?

Self-parking is free at this property.

What time is check-in at Mercure Melbourne Caroline Springs?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Early check-in is available for a fee of AUD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Melbourne Caroline Springs?

Checkout is at 10 AM. Late checkout is available for AUD 50 (subject to availability).

Where is Mercure Melbourne Caroline Springs located?

Located in Caroline Springs, this hotel is within 3 miles (5 km) of Ravenhall Nature Conservation Reserve, Clarke Road Streamside Reserve and Iramoo Wildlife Park. Watergardens Town Centre and Banchory Grove Grassland Nature Conservation Reserve are also within 6 miles (10 km).

Mercure Melbourne Caroline Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 401 out of 675 reviews" "
Rating 8 - Good. 197 out of 675 reviews" "
Rating 6 - Okay. 40 out of 675 reviews" "
Rating 4 - Poor. 19 out of 675 reviews" "
Rating 2 - Terrible. 18 out of 675 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

H

I am astounded that this property does not have an accessible room. I struggled in the shower as there aren't even grab rails avialable.
Stayed 5 nights in Feb 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Feb 2024

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, though distant from Melbourne CBD and airport, despite coming up with search for airport hotels. Felt safe running/walking in area, many nearby dining options.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, very quite and close to alot of amenities.
Stayed 2 nights in Jan 2024

2/10 Terrible

Robyn

Stayed 1 night in Dec 2023

10/10 Excellent

chloe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the only thing that should be made clearer is the fact u need a $250 bond on arrival as i wasnt aware of that apparently its in the terms and conditions but i didnt see it
Stayed 1 night in Dec 2023

10/10 Excellent

Keti

Liked: Cleanliness, staff & service, property conditions & facilities
Clean,
Stayed 2 nights in Nov 2023

8/10 Good

Dawn

Stayed 1 night in Nov 2023

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed one night. Room was clean and comfortable. I would stay here again.
Stayed 1 night in Nov 2023

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms, great bathroom. Didn't like the noisy cars going pass during the night, our room faced the road.
Stayed 3 nights in Nov 2023