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Grand Oasis Palm - All Inclusive

4.0 star property
Beach spa retreat, walking distance from Turtle Beach
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Grand Oasis Palm - All Inclusive

View from room
Children's play area - indoor
Shower, free toiletries, hair dryer, towels
Couples treatment room(s), body treatments, body wraps, facials
8 bars/lounges, swim-up bar, beach bar
Reviews
6.6

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pool
  • Spa
  • Parking includedParking includedParking included
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
The price is NZ$519
Price available on 6/6/2024

Explore the area

Map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationTurtle Beach7 min walk
  • Popular LocationLangosta Beach12 min walk
  • Popular LocationTortuga Beach2 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Everything was great here
Lydia
May 27, 2024
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Room options

View all photos for Family Suite

Minibar, in-room safe, blackout curtains, soundproofing

Family Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Private bathroom
  • 102 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Standard Room (Limited View, Non Refundable)

Minibar, in-room safe, blackout curtains, soundproofing

Standard Room (Limited View, Non Refundable)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Superior

Superior

Superior

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 36 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Limited View

Minibar, in-room safe, blackout curtains, soundproofing

Standard Limited View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

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The price is NZ$357
includes taxes & fees
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About the area

Cancun

Located on the beach, Grand Oasis Palm - All Inclusive is in Zona Hotelera, a neighbourhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Turtle Beach and Langosta Beach. Travelling with kids? Consider Ventura Park Cancun and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to get your feet wet? Scuba diving and snorkelling adventures can be found near the property.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Turtle Beach - 7 min walk
  • Langosta Beach - 12 min walk
  • Tortuga Beach - 2 min drive
  • Puerto Cancun Marina Town Center - 4 min drive
  • La Isla Shopping Mall - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive

Restaurants

  • Sirenas Raw Bar - 5 min walk
  • Los Chachalacos - 1 min walk
  • Las Hijas de la Tostada - 9 min walk
  • Silk City - 11 min walk
  • Fish Nets - 10 min walk

About this property

Grand Oasis Palm - All Inclusive

Upscale all-inclusive property near La Isla Shopping Mall
Turtle Beach and Langosta Beach are located near Grand Oasis Palm - All Inclusive, which provides a marina, a swim-up bar and a beach bar. This property is a great place to bask in the sun with a white sand beach, sunloungers and kayaking. Treat yourself to a body treatment, a manicure/pedicure or a facial at Sensoria Spa, the on-site spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a terrace and shopping on-site.
Additional perks include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • A beach club on-site, express check-in and babysitting (surcharge)
  • Wedding services, a ballroom and meeting rooms
  • Guest reviews give good marks for the family-friendly amenities
Room features
All 221 rooms boast comforts such as air conditioning, as well as thoughtful touches such as safes and sound-insulated walls. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Childcare services, free infant beds and free extra beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
Basic alcoholic drinks included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking

Land activities

Football
Children's club

Lessons/classes/games

Aerobics
Dancing

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Beach club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Lift

More

  • 8 floors
  • Art Deco architecture
  • Ballroom
  • Building
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 (for guests aged under 26 years old)

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Free WiFi in public areas has a 2-device limit

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun
Grand Oasis Palm - All Inclusive All-inclusive property
Grand Oasis Palm - All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Grand Oasis Palm - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Oasis Palm - All Inclusive?

As of 29 May 2024, prices found for a 1-night stay for 2 adults at Grand Oasis Palm - All Inclusive on 6 Jun 2024 start from NZ$519.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Oasis Palm - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Oasis Palm - All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Oasis Palm - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Grand Oasis Palm - All Inclusive?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Grand Oasis Palm - All Inclusive?

Yes, the property is all-inclusive. Activities include kayaking, football, aerobics classes and more.

Where is Grand Oasis Palm - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Teatro de Cancún and Turtle Beach. Langosta Beach and Tortuga Beach are also within 2 miles (3 km).

Grand Oasis Palm - All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 347 out of 1216 reviews" "
Rating 8 - Good. 237 out of 1216 reviews" "
Rating 6 - Okay. 220 out of 1216 reviews" "
Rating 4 - Poor. 170 out of 1216 reviews" "
Rating 2 - Terrible. 242 out of 1216 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great here
Stayed 3 nights in May 2024

6/10 Okay

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities
We liked the staff they were very helpful. What we didn't like is that staff on front desk was not very helpful, we got better information from the waiters, coffee maker was broken, the tv control was not working. Food from the buffets was not good
Stayed 4 nights in May 2024

8/10 Good

Gladis Cecilia

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
It was a very nice property. Nice view. And cleanliness was great.
Stayed 4 nights in May 2024

6/10 Okay

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

2/10 Terrible

Sindy

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel.
Stayed 3 nights in May 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that the Staff payed attention to needs. I had one repair on my shower. Front Desk agent got request. Was fixed in less than 15min. I like the Service. Overall staff was good. I will return to this property.
Stayed 7 nights in May 2024

2/10 Terrible

Angie

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
They promote as kids friendly but have a very limited area for children. We stayed in the Sens area and had to walk to the other side for any snacks. They had no chairs around the pool, had to find a corner on the floor to leave your belongings. We paid for the GRand to have access to more restaurants but were unable to eat in any through our 4 day stay. We would reserve at 7:30AM and would receive an email at 1:30 that it was full. We tried the dinner buffet the first night and worst experience of my life. It was CHAOTIC along 30 min wait to be seated. From there we paid $100/night to eat at 2 different restaurants the next 2 nights and received free tickets to the pirate ship the last night (attended their timeshare presentation, which they sell as 45 min and it took 3 hours). I’ve been to many other all inclusive and this is by far the WORST!
Stayed 4 nights in May 2024

4/10 Poor

Zulmar

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed at Grand Oasis Palm for 6 days, it wasn’t the best decision. Check- in took almost 1 hour Staff was rude and unhelpful, they were mad all the time. I had the impression that most of them hate their job. The bathroom has mold in the tiles The air conditioner didn’t work well The elevator don't have air conditioner and it was like a sauna every time we got in there. The staff that provides you with the towels were questioning me every time I wanted to change my towel, it was annoying. I needed to get sunscreen and my kid wanted an inflatable toy so we went to the store inside the hotel and they wanted to charge me $70 , I thought they were out their mind and I asked why it was too expensive but they try to explain something about the dollars that didn’t make sense. Imagine paying $70 for a Banana Boat sunscreen and a inflatable toy CRAZY!!! 70 dollars. The drinks were watery and tasteless The hotel was crowded, there was a huge line to get a snack, to get a drink , to get a table at the buffet restaurant, long lines and lines for everything. The bartenders at the beach bar always with an attitude, so rude and unprofessional It was impossible to make a reservation in others restaurants inside the hotel. It was a really bad experience overall. Never again.
Stayed 5 nights in May 2024

10/10 Excellent

aliah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

andrea

Travelled with family
Disliked: Staff & service
Food always cold, pools full of people
Stayed 4 nights in May 2024