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Cancun Bay All Inclusive Hotel

3.5 star property
Beach spa retreat, walking distance from Turtle Beach
your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Cancun Bay All Inclusive Hotel

2 outdoor pools, pool loungers
Exterior
Minibar, in-room safe, blackout curtains, soundproofing
Buffet
Reception
Reviews
7.8

Good

Popular amenities

  • Spa
  • Hot tubHot tubHot tub
  • Pool
  • Parking includedParking includedParking included
  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant

Explore the area

Map
Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationTurtle Beach3 min walk
  • Popular LocationLangosta Beach20 min walk
  • Popular LocationPuerto Cancun Marina Town Center2 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Stay was excellent and I was very satisfied. The food from breakfast to dinner was delicious. Super safe and very conven...
LUIS
May 29, 2024
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Room options

View all photos for Superior Room, Ocean View

Superior Room, Ocean View

Superior Room, Ocean View

8.2/10 Very good

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Ocean view
  • Sleeps 4

View all photos for Family Suite (3 Bedrooms with dining room)

Family Suite (3 Bedrooms with dining room)

Family Suite (3 Bedrooms with dining room)

7.8/10 Good

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
  • 95 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | View from room

Junior Suite, 2 Bedrooms

7.9/10 Good

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
2 bedrooms
  • 65 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, blackout curtains, soundproofing

Standard Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Designer toiletries
Private bathroom
  • 25 sq m
  • Sleeps 4

Similar properties

Junior Studio Suite, Hot Tub, Ocean View
Occidental Costa Cancún All Inclusive
Pool
All-inclusive
Spa
Parking included
7.8 out of 10, Good, (2538)
The price is NZ$437
includes taxes & fees
14 Jun - 15 Jun
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About the area

Cancun

Located on the beach, Cancun Bay All Inclusive Hotel is in Zona Hotelera, a neighbourhood in Cancun. Puerto Cancun Marina Town Center and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Turtle Beach and Langosta Beach. Travelling with kids? Consider Ventura Park Cancun, or check out an event or a game at Beto Avila Baseball Stadium. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Turtle Beach - 3 min walk
  • Las Perlas Beach - 9 min walk
  • Langosta Beach - 20 min walk
  • Puerto Cancun Marina Town Center - 2 min drive
  • Tortuga Beach - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • Restaurant Gaviota - 11 min walk
  • Cancun Mexico - 1 min walk
  • Sirenas Raw Bar - 11 min walk
  • Los Chachalacos - 10 min walk
  • Las Hijas de la Tostada - 4 min walk

About this property

Cancun Bay All Inclusive Hotel

All-inclusive family-friendly hotel located in Zona Hotelera
Near Turtle Beach and Langosta Beach, Cancun Bay All Inclusive Hotel provides a free breakfast buffet, an airport shuttle and a swim-up bar. This hotel is a great place to bask in the sun with a white sand beach, a beach bar and beach massages. Indulge in a massage, a body treatment and a facial at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free WiFi in public areas is available to all guests, along with a poolside bar and a corner/local shop.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sunloungers and a swim-up bar
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a TV in reception and a ballroom
  • A porter/bellboy, ATM/banking services and a reception hall
  • Guest reviews give good marks for the family-friendly amenities, bar and breakfast
Room features
All 132 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to perks such as sound-insulated walls and minibars. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and coffee/tea makers
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Balconies or patios, daily housekeeping and phones

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Room service during certain hours (limited menu)
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Faisan
  • Jacuzzi Bar
  • Pina Colada
  • Sushi Bar
  • Trattoria

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Playground
  • Shopping
  • Spa tub
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,970 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Beaux Arts architecture
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Resort fee: USD 3 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the hot tub

Property is also known as

Cancun Bay Resort All Inclusive
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Cancun Bay All Inclusive
Cancun Bay Resort

Frequently asked questions

Does Cancun Bay All Inclusive Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Cancun Bay All Inclusive Hotel?

As of 30 May 2024, prices found for a 1-night stay for 2 adults at Cancun Bay All Inclusive Hotel on 31 May 2024 start from NZ$351.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cancun Bay All Inclusive Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cancun Bay All Inclusive Hotel?

Self-parking is free at this property.

What time is check-in at Cancun Bay All Inclusive Hotel?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Cancun Bay All Inclusive Hotel?

Checkout is at noon. Late checkout is available for USD 10 (subject to availability).

Does Cancun Bay All Inclusive Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Cancun Bay All Inclusive Hotel?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include volleyball, aerobics classes, water fitness classes and more.

Where is Cancun Bay All Inclusive Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Turtle Beach and Langosta Beach. Tortuga Beach is 1.9 mi (3.1 km) away.

Cancun Bay All Inclusive Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1004 reviews" "
Rating 8 - Good. 260 out of 1004 reviews" "
Rating 6 - Okay. 151 out of 1004 reviews" "
Rating 4 - Poor. 76 out of 1004 reviews" "
Rating 2 - Terrible. 92 out of 1004 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

LUIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was excellent and I was very satisfied. The food from breakfast to dinner was delicious. Super safe and very convenient place to visit all the Cancun area. Many folks from all over the world stayed at this hotel.
Stayed 4 nights in May 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and food Nice area to relax
Stayed 3 nights in May 2024

10/10 Excellent

kathleen Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful. Vacation, but unfortunately my friend that I brought with me. Add drugs put in her drink by another person staying at the hotel. She is doing well and getting better each day. But that was very unfortunate, although it had nothing to do with the hotel of the staff. The hotel staff were absolutely wonderful. They were there to our aid and helped with everything that we need. They went above and beyond. The hotel is absolutely spotless. They upgraded us to a suite. It was wonderful and I would definitely go back.
Stayed 4 nights in May 2024

4/10 Poor

Raelan

Travelled with family
Disliked: Property conditions & facilities
Our room leaked on the floor causing our belongings to get wet, we had no phone in our room so we had to go to the front desk for room service, our door that leads outside was broken and our bathroom smelled horrible!!!!!!!
Stayed 5 nights in May 2024

8/10 Good

Rebecca

Travelled with family and small children
Liked: Staff & service, amenities
The building needs more vents and air conditioning in bathrooms. Swimming pools close to early.
Stayed 4 nights in May 2024

10/10 Excellent

Britney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
one of the best hotels I’ve been! Clean & friendly staff!
Stayed 2 nights in May 2024

10/10 Excellent

Perpetual Ukamaka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed every bit of this vacation
Stayed 4 nights in May 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2024

2/10 Terrible

Hector, Maricopa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The food was terrible
Stayed 5 nights in May 2024

10/10 Excellent

Chioma

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and had enough meal options. The drinks were always available. It was truly an all-inclusive experience. Our master suite ocean view rooms were always cleaned, towels replaced, fridge restocked. We never had to request these services. It was always done before we returned to our suite. We also enjoyed the fun activities in the hotel, it was wonderful. The karaoke, bingo game, live shows were outstanding Staff were friendly and also smiling, and willing to serve, we were amazed! We totally enjoyed our time there and we recommend Cancun Bay Resort!
Stayed 4 nights in May 2024