We love the poolside rooms for our young family, and we often book here when we come through Calgary for family trips or when we travel to the Zoo. The rooms are clean, the bedding is fresh, and they’re in the process of upgrading their TVs as of late May (a serious upgrade from their current offering). The two hot tubs are sweet and the baby pool is .4m deep, with steps in and out. The pool also has a wide set of steps in and out with a bench seating along the one side (maybe the other too?)
The lounge’s food is a pass as the flavour and quality does not match its prices, but the fries are fantastic and the staff are lovely. The breakfast buffet is a good average fare and is worth it. If you’re going to bring your own food, rooms usually have a microwave and a fridge BUT utensils are $1 per set so maybe grab some on your way in.
Check in and out is usually painless, staff are always helpful and very efficient.