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"The hotel was as pictured and the staff was super friendly and helpful. You can tell they like their jobs. The room was clean and we got upgraded to a pool view upon arrival. The pillows could be softer but I used one the extra comforters in the closet for extra padding. Also daily room service which was great for clean towels when needed. The hotel is in a great location walkable to shops and the beach. People walked and biked along the path during the day and night. Super safe location....

"Lovely pool, delicious buffet breakfasts and dinners."

"I express my deep dissatisfaction with my recent stay at your hotel. From the moment we arrived, the experience was far from acceptable, and I feel compelled to share the issues we encountered. Firstly, the hotel staff were unhelpful and dismissive, which left me feeling extremely distressed. The room we were assigned had no working air conditioning, rendering it unfit for purpose, especially considering the high temperature. When I initially called reception, I was told the issue was being...

"Top Hotel!"

"Nice updated modern room with a great view, great service and amazing location "

"Great"

"Location of the hotel couldn't be better, right on the beachfront."

"The restaurant sea view was great, and the people too"

"Perfect location 👌 "

"Great location and staff, but rooms need some renovation. All inclusive is average with small selection of food and drinks. Despite that, it’s a nice option in Sa Coma close to all amenities and beautiful beaches. Parking space is very limited."

"Excellent all round for the price "

"Super ! "

"Really nice room and facilities are very good. "

"Everything was great. The staff was very friendly and helpful. "

"Was very simple and efficient with high-quality was great location very mature sophisticated vibe"

"We arrived at the property full of anticipation. When at reception desk, the lady who was working was extremely rude and unhelpful. Shrugged her shoulders when we asked if we could check in and we were stood in silence. Manager came. Couldn’t find a record of our booking even though I had the receipt. Didn’t know if we were all inclusive, even though we showed receipt. Told to go and eat whilst they sort our booking. Came back an hour later. Allowed to check in but hotel tried to charge us...

"Great location, beautiful beach and friendly staff."

"wundervolles Hotel und toller Service. Wir haben uns sehr aufgehoben gefühlt. Das täglich wechselnde Buffet war ein Highlight. Super köstlich und einfach ein toller Urlaub. "

"Excellent facilities and views, friendly staff"

"Lovely hotel, great location."