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Shangri-La The Marina, Cairns

5.0 star property
Family-friendly Cairns hotel connected to a shopping centre, within walking distance of Cairns Esplanade
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Shangri-La The Marina, Cairns

Photo gallery for Shangri-La The Marina, Cairns

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Deluxe Sea View Twin | Property entrance
Breakfast, lunch, dinner served; international cuisine, sea views
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Shangri-La The Marina, Cairns

Reviews
8.8

Excellent

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
The price is NZ$288
Price available on 22/4/2024

Explore the area

Map
Pierpoint Road, Cairns, QLD, 4870
  • Popular LocationCairns Marlin Marina4 min walk
  • Popular LocationCairns Esplanade4 min walk
  • Popular LocationCairns Station17 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)13 min drive
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Room options

View all photos for Executive Suite

Lobby

Executive Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Twin

Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Suite Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 58 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Sea View King

Lobby

Deluxe Sea View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Twin

Lobby

Deluxe Sea View Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Marina View Twin

Executive Marina View Twin | Property entrance

Executive Marina View Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 33 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Suite 1 King

Horizon Club Suite 1 King

Horizon Club Suite 1 King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 74 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite King

Property entrance

One Bedroom Suite King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 58 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Marina View King

Interior entrance

Executive Marina View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 33 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Suite

Executive Marina View Suite | Interior entrance

Executive Marina View Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 50 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Twin

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Room 1 King

View from room

Horizon Club Room 1 King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 56 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Marina View Room Twin

Horizon Marina View Room Twin | Property entrance

Horizon Marina View Room Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 56 sq m
  • Marina view
  • Sleeps 2
  • 2 Single Beds

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About the area

Cairns

Located on the waterfront, Shangri-La The Marina, Cairns is in Cairns Central Business District neighbourhood and is connected to a shopping centre. Reef Fleet Terminal and Skyrail Rainforest Cableway are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade and Centenary Lakes Botanic Gardens. Crystal Cascades and Frankland Group National Park are two other places to visit that come recommended. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and mountain biking nearby.
Visit our Cairns travel guideOpens in a new window

What's nearby

  • Cairns Marlin Marina - 4 min walk
  • Cairns Esplanade - 4 min walk
  • Reef Fleet Terminal - 5 min walk
  • Cairns Night Markets - 9 min walk
  • Cairns Central Shopping Centre - 12 min walk

Getting around

  • Cairns Station - 17 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 14 min drive

Restaurants

  • Salt House - 4 min walk
  • Horizon Club - 1 min walk
  • Grill'd - 5 min walk
  • Rattle N Hum - 5 min walk
  • The Pier Bar - 3 min walk

About this property

Shangri-La The Marina, Cairns

Family-friendly hotel near Cairns Esplanade
Located close to Reef Fleet Terminal and Centenary Lakes Botanic Gardens, Shangri-La The Marina, Cairns provides a poolside bar, a terrace and a shopping centre on-site. The on-site international cuisine restaurant, The Backyard, offers breakfast, lunch, dinner, light fare and ocean views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, express check-in and a vending machine
  • Wedding services, coffee/tea in reception and a lift
  • Guest reviews say good things about the breakfast, pool and helpful staff
Room features
All 255 rooms include comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the size rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hairdryers
  • 42-inch HDTVs with premium channels
  • Balconies, separate sitting areas and fridges

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Malay, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (AUD 20 per day)
  • Valet parking on site (AUD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (4,456 square foot of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Ballroom
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 19.00 for children
  • Self-parking fee: AUD 20.00 per day
  • Valet parking fee: AUD 25.00 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

Does Shangri-La The Marina, Cairns have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Shangri-La The Marina, Cairns?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Shangri-La The Marina, Cairns on 22 Apr 2024 start from NZ$288.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La The Marina, Cairns pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shangri-La The Marina, Cairns?

Self-parking is available for AUD 20.00 per day. Valet parking is available for AUD 25.00 per day.

What time is check-in at Shangri-La The Marina, Cairns?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Shangri-La The Marina, Cairns?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Shangri-La The Marina, Cairns located?

This family-friendly Cairns hotel is located on the boardwalk, within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. Centenary Lakes Botanic Gardens and Skyrail Rainforest Cableway are also within 12 mi (20 km). Cairns Station is 17 minutes by foot.

Shangri-La The Marina, Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1004 reviews" "
Rating 8 - Good. 241 out of 1004 reviews" "
Rating 6 - Okay. 90 out of 1004 reviews" "
Rating 4 - Poor. 40 out of 1004 reviews" "
Rating 2 - Terrible. 17 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Apurv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. One of the best we have stayed in. The staff was very helpful and they took care of everything. Beautiful Marina views and a lot of dinning options available. The only feedback is the restaurant within the hotel could have more food options available, specially vegetarian
Stayed 6 nights in Apr 2024

10/10 Excellent

rosa

Stayed 6 nights in Apr 2024

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sea view king room was fairly comfortable. We appreciated the Nespresso machine for our morning coffee fix as well as the private deck overlooking the esplanade. The room was quiet. The bed was a bit too firm for me, and the pillows were too soft. I requested firmer pillows and then they were very hard, so we were unable to find a happy medium. Other than a closet with a few hangers, there was no where else to put our clothing (no drawers). The hotel is conveniently located near the main marine terminal and to the lagoon pool, shops, and restaurants. Most of the staff, particularly at the front desk, were quite friendly. We enjoyed the cocktails at the pool bar as well as lunch at the Backyard.
Stayed 5 nights in Apr 2024

10/10 Excellent

GREGORY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Facilities nice and staff friendly and helpful. Big pool and in a good area for dining and visiting the reef. Nice breakfast. Some areas looking a little tired.
Stayed 8 nights in Apr 2024

8/10 Good

Neil John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

4/10 Poor

Maureen

Travelled with group
Disliked: Property conditions & facilities
It’s a shame that the property is not well-maintained, despite having so much potential being in a prime location. The room where we stayed at unfortunately was at the far end of the west or south wing, we had to take 2 lifts that wasn’t connected to get to the room so it wasn’t convenient, but the worst part is that our room was in front of a cleaner closet and was constantly messy, the carpets are very old and smells mouldy, quite unpleasant. On the bright side, the cleaners were very lovely and attentive to our needs, very appreciative of their help during our stay.
Stayed 4 nights in Mar 2024

6/10 Okay

Patryk

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Other than perfect location, hotel has quite underwhelming, they tried to charge us for services we didn’t use, not mentioning that they king bed is really 2 twins put together.
Stayed 4 nights in Mar 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service
Staff was friendly and helpful. Rooms were nice and reasonably clean. Interior could use a bit of updating and some stores for amenities and reading material.
Stayed 3 nights in Mar 2024

10/10 Excellent

Julie

Travelled with partner
This hotel is centrally located and an easy access to pick up places for day excursions.
Stayed 4 nights in Mar 2024