Interior

Reviews of Continental Hotel Budapest

4.5 out of 5
Continental Hotel Budapest
Dohany Utca 42-44, Budapest

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1007 reviews" "
Rating 8 - Good. 319 out of 1007 reviews" "
Rating 6 - Okay. 92 out of 1007 reviews" "
Rating 4 - Poor. 27 out of 1007 reviews" "
Rating 2 - Terrible. 15 out of 1007 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning reception and bar. Rooms basic but clean
Stayed 3 nights in Mar 2024
Response from Zoltán Géher on 21 Mar 2024
Dear Patti,Thanks a lot for your recent stay with us and for supporting Continental Hotel with this nice ratings.It is a delight to hear that you loved the reception and gallery bar, these uniquely beautiful areas of the hotel often set the tone for guests' lovely impressions. Accommodations are really modern and functional compared to the stunning common spaces evoking an old-world charm. Our motto "Enjoy the style and tradition" also reflects this. Room design was inspired by the need for quality and comfort in addition to style. Cleanliness is essential, we pay a lot attention to this very important factor. Thank you for your appreciation.Hope that your experience will make you want to return to us once in the future. Grateful thanks for your recommendation.Best regards,Zoltán GéherGeneral Manager

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, from the outside bland but on entering two different worlds lovely decor and architecture, pleasant helpful staff everywhere, upgraded a a cost of £20 per night to a deluxe room, was underwhelmed by this. Basic small shower and no bath as displayed on upgrade offer.
Stayed 3 nights in Feb 2024
Response from Zoltán Géher on 29 Feb 2024
Dear William,Thanks a lot for staying at our Continental Hotel Budapest and for sharing your honest feedback, which mentions both the highlights and downs of your visit.It fills me with happiness that you found the interior decor and architecture to be stunning. This is the former building of the historical Hungária Bath, some beautiful monument parts were carefully renovated, such as the facade and the gallery with the staircase. The kind and helpful staff added a lot to the positive aspects of your stay that I am very proud of. However, I am terribly sorry that your upgraded deluxe room was not to your perfect satisfaction, considering the additional cost. Please note that in terms of comfort and equipment there are no significant difference between standard and deluxe rooms, however the latter one is a bit more spacious. Bathtub is an option (advertised as „bathroom with shower or bathtub”); we cannot guarantee it, however we might have been able to offer for you a deluxe room with bathtub subject to availability. It is regrettable that you did not have the chance to share your preference on the spot. Let me apologize for the inconveniences you have encountered. Next time please contact our helpful team in any cases, we are pleased to take the necessary extra miles to ensure your more comfortable stay. I trust that otherwise your Budapest discovery was a successful experience and you could take the benefits of our great hotel facilities. Thank you for your support and hope to have the pleasure of welcoming you back in the near future! Best regards,Zoltán GéherGeneral Manager

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
A nice place for the price. We were on floor 6 and it was very warm. The air conditioning was poor and noisy, so we left the window open. We faced the interior of the hotel (with a lovely mural) but the rain was loud on the canopy. Had the aircon worked, there wouldn’t have been an issue. The ‘spa’ wasn’t great either. Don’t book this for a spa visit. Only a Saua really. On the positive side - good location for the Jewish Quater.
Stayed 3 nights in Feb 2024
Response from Zoltán Géher on 22 Feb 2024
Dear Andrew,First and foremost, thank you for choosing to stay with us and for sharing your honest opinion about our Continental Hotel Budapest.On the one hand, I was happy to read that you enjoyed the great location and found the overall value received for the money to be good.On the other hand, I was saddened to learn that you feel some aspects of your visit left a bit to be desired. Please note that wellness area is provided as a nice plus. We are a 4 star superior city hotel with great facilities, we do not advertise ourselves as a spa hotel and all parameters, facilities are indicated on our official website to avoid any misunderstandings. We offer a decent indoor relaxation area with a pool and saunas. In summer we open the panoramic roof terrace with an outdoor pool and sunbathing facilities. I am terribly sorry for your disappointment.Please note that currently central heating runs, we do not cool the rooms. However you can completely turn off the heating if it is too warm. We also would have been pleased to deliver you a portable fan which might have improved your comfort. Next time please do not hesitate to turn to our helpful Front Desk team with your concerns. Please accept our sincere apologies for the inconveniences encountered.We wish that your mixed impression does not deter you from choosing our place again and taking the great advantages of central location. Thank you for your support.Best regards,Zoltán GéherGeneral Manager

8/10 Good

Bronson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff, cleanliness, and location are great. Only downside was the noise. Windows arent very thick so you could hear drunk people shouting at 2am. Also construction behind the hotel starting at 7am was also mildly annoying. But i mean thats life i guess. Maybe consider soundproofing the rooms if budget of the hotel allows. Only real critique. Otherwise nice place
Stayed 4 nights in Feb 2024
Response from Zoltán Géher on 16 Feb 2024
Dear Bronson,Thank you so much for your stay at our Continental Hotel Budapest. I was happy to read your overall nice review and we are grateful for your recommendation.Your good scoring is appreciated, it seems like you had an enjoyable time in our property and our staff added a great value to your positive experience.On the other hand, I was sorry to learn that your rest was not perfectly undisturbed. It is a pity that you did not have the chance to share your concerns on the spot, as we would have been pleased to offer you a garden view room, that is quieter. Please note that downtown hotels, like ours in the middle of the lively Bohemian District, have to deal with some level of street activities and noises in certain times. Thank you for your understanding and please accept our apologies for the inconveniences encountered.I sincerely hope that you will return to us if your plans take you back to Budapest. We would be happy to have the opportunity to provide you with a faultless hotel stay.Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

francisco

Travelled with partner
Liked: Cleanliness, staff & service
The VIP room we first got was tiny and the view was Of a town down building. Nit an upgrade whatsoever! My husband requested another room, which was much better. Except for the night that there was no hot water.
Stayed 5 nights in Jan 2024
Response from Zoltán Géher on 29 Jan 2024
Dear francisco,Thank you very much for your Continental Hotel stay and for your honest review shared with us here, on Expedia.I was very sorry to learn that your first room we assigned for your stay was not to your perfect satisfaction, however I was calmed that we were able to offer you a room change. It sounds encouraging that we were able to provide a satisfactory solution, despite the fact that an unforeseen hot water outage a bit shadowed your overall impression. Please accept our sincere apologies for the inconveniences encountered, we got the techinal issue fixed as soon as it was possible. I trust that apart from these your Budapest discovery was enjoyable and successful. We wish to get a second chance to please you with an impeccable experience.Best regards,Zoltán GéherGeneral Manager

8/10 Good

Yaakov

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
staff is very nice rooms and hallway can be cleaned better
Stayed 1 night in Jan 2024
Response from Zoltán Géher on 29 Jan 2024
Dear Yaakov,Thank you for your visit in our Continental Hotel Budapest. I greatly appreciate that you considered taking a few minutes to share your sincere feedback.Many thanks for highlighting our lovely staff as well as for drawing our attention to the area where we could have performed better. We will definitely pay even more attention to every little details, I have already shared your constructive feedback with relevant department head. Nevertheless please accept my apology for the inconveniences you may have encountered.On behalf of the whole hotel team we cannot wait to be at your service again soon. Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well, where to start! The staff, all of them were incredibly friendly, polite and professional. Concierge- stunning Gallery Bar- lovely Dining- we ate there on our first night - food was delicious Breakfast- Wow!! The choices were endless. It could get busy but that’s down to us getting down there too late! The room- bed was a bit hard for us but we got used to it. Pillows, not great. Bathroom was tiny and towel rail never worked. Towels are in need of replacing as very thin and simply not the best. The room was always clean every day by the efficient cleaning staff. Would we recommend- most definitely Would we visit again - most definitely With a few niggles, overall a lovely Hotel Location was great for us
Stayed 3 nights in Jan 2024
Response from Zoltán Géher on 19 Jan 2024
Dear Paul,Thank you very much for your Continental Hotel stay and for your honest review mentioning both the highlights and the downsides of your visit.It is encouraging to see that overall you had a superb stay with us and you were perfectly content with our personnel, sumptuous breakfast, spotless cleanliness and great location.Thank you also for sharing your concerns, many of which could have been handled for your greater comfort. We have a nice pillow menu to choose from and mattress topper is also avaliable upon request. Next time please do not hesitate to share your comments on the spot, we gladly ensure your perfect rest.Let me inform you that we have larger bathroom option in certain higher category room types, it worths to pay a little extra for your greatest satisfaction. Next time please indicate your preference in advance, our reservation team gladly record your wishes. I understand that these were minor issues, however let me express my apologies for the inconveniences you may have encountered.Thank you for your definite recommendation. We would be honored if you choose to stay at our hotel on your next visit to Budapest. Hope to see you soon!Best regards,Zoltán GéherGeneral Manager

8/10 Good

Jontue

Liked: Staff & service
Stayed 5 nights in Dec 2023

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a good location with great facilities and helpful staff. Highly recommended!

6/10 Okay

VIKASH

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel and staff. However a big minus was the fact that the gym opens at 9am in the morning, which really doesn’t make sense
Stayed 1 night in Dec 2023
Response from Zoltán Géher on 4 Jan 2024
Dear Guest,Thanks a lot for choosing to stay with as and for supporting Continental Hotel with your sincere review written.I am delighted that we could impress you and you experienced our loving hospitality we always strive to deliver.What a pity that the opening hours of the gym did not fit your schedule. Please note that our experience has shown that the need for the early use of the gym is very minimal among our guests. We established its opening hours in view of our guests' peaceful hotel rest. I trust in your kind understanding and let me apologize for the inconveniences you have encountered.I trust that overall you had a lovely holiday with us in Budapest and you will soon return for further discoveries.We Wish You Happy New Year!Best regards,Zoltán GéherGeneral Manager

8/10 Good

Eric

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really lovely and the staff were friendly and helpful. Fantastic entrance door!! Hubby used the indoor pool which is small but perfect to bob about in. Very nice buffet breakfast - and v flexible in that you don't have to book in advance which is helpful when you havent decided what you are doing
Stayed 3 nights in Dec 2023
Response from Zoltán Géher on 4 Jan 2024
Dear Joanna,Thank you for your stay with us. I greatly appreciate your time you took to support us with an excellent ratings given to our Continental Hotel Budapest.I am delighted to see that your hotel visit was a very nice experience. It is a pleasure that our lovely staff did their best to ensure you enjoyed your break. Thank you for highlighting their service minded attitude and the delicious buffet breakfast provided. Wellness is a decent relaxation area, I am glad that you had the chance to enjoy its benefits.Our beloved place has a great historical past, our owner gave a new life to the monument building of the former Hungária Bathhouse that we are very proud of. Thank you for admiring the wonderfully renovated revolving door.We all hope that you will return to us if your plans take you back to Budapest, will be waiting for you!We Wish You Happy New Year!Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Eszter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room! Very nicely designed, comfortable bed. The only thing is that the sauna is quite small. But other than that was everything fine. We also had a good Swedish massage.
Stayed 1 night in Dec 2023
Response from Zoltán Géher on 4 Jan 2024
Dear Eszter,Let me firstly say thank you for choosing to stay at our Continental Hotel Budapest and for taking the time to support us with your lovely and sincere review shared. Your nice points given are appreciated, I am glad to see that overall you were very satisfied with your holiday. Thank you for highlighting the fantastic massage treatment and for sharing your compliments on your stunning, comfortable hotel room. Thank you for the recognition of our overall good job. It would be our pleasure to have you back again in the near future. We Wish You Happy New Year!Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

john, Leek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels we've stayed in, staff were excellent. Room was wonderful
Stayed 5 nights in Dec 2023
Response from Zoltán Géher on 18 Dec 2023
Dear john,Thank you very much for your stay and for the beautiful ratings that you gave the Continental Hotel Budapest here, on Expedia.I was thrilled to learn that our hotel could meet all your expectations; it is always an awesome statement to read about. Thank you for highlighting loving hospitality and impressive hotel environment.Thank you for your clear recommendation. We very much look forward to welcoming you back, hopefully in the not too distant future. We Wish You a Merry Christmas and a Happy New Year!Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Mark

Travelled with partner
Stayed 3 nights in Dec 2023

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and room. Maybe mre obvious signage would help. We would definitely visit again.
Stayed 3 nights in Dec 2023
Response from Zoltán Géher on 18 Dec 2023
Dear George,Greetings from the Continental Hotel Budapest! Let me firtly express my great appreciation for you for choosing to stay with us and for taking the time to share your sincere experiences.I gladly read that you were overall very satisfied with your hotel stay and would return to us without hesitation. Thank you for highlighting the beautiful hotel room and for sharing your constructive suggestions, which we have taken into consideration.Thank you for the nice points and recommendation. Hope to see you soon again.We Wish You a Merry Christmas and a Happy New Year!Best regards,Zoltán GéherGeneral Manager

8/10 Good

Kevin

Stayed 3 nights in Dec 2023

4/10 Poor

Catriona

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Disappointing hotel Good location
Stayed 1 night in Nov 2023
Response from Zoltán Géher on 8 Dec 2023
Dear Catriona,Thank you for your stay at our Continental Hotel Budapest.Although it is promising to read that you liked location, I am terribly sorry that we could not live up to your expectations and I am sincerely sad with the low scores received.It is a pity that you did not have the chance to share your disappointment on the spot, as we would have been happy to take necessary extra miles for your greater satisfaction. Now we can only express our sincere regret for any inconveniences encountered.Guest satisfaction is more important than anything, therefore we would be grateful if you would be so kind to share more in details abour your concerns. We are respectfully staying at your disposal in any cases at any of our direct correspondances indicated on our official website.If you decide to return to Continental Hotel anytime in the future, we very much look forward to welcoming you back.Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Neelam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to the Christmas markets. Plenty of takeaway and restaurant options available. Great place to stay
Stayed 3 nights in Nov 2023
Response from Zoltán Géher on 5 Dec 2023
Dear Neelam,Welcome from the Continental Hotel Budapest! It feels fantastic to look at your excellent ratings and to learn that your pre Christmas holiday was a faultless experience. Budapest is beautiful in all seasons, however the Advent period is especially enjoyable. Our beloved property is dressed in its stylish Christmas decorations and provides a very easy access to the nearby Christmas fair. It is a pleasure that you could take the advantages of our central location.Thank you for your clear recommendation. We all hope that you will return to us if your plans take you back to Budapest, will be waiting for you!Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Sabrina, Humble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like how Tomas took charge of the mishap upon checking in he made things right and true gentleman that made our stay enjoyable..
Stayed 1 night in Nov 2023
Response from Zoltán Géher on 5 Dec 2023
Dear Sabrina,Grateful thanks for writing and sharing your review about your Continental Hotel holiday.We strive to create perfect guest experiences and make guest requests happen with the best of our knowledge. I am proud that our staff's efforts and attentive attitude are recognized.Thank you for your appreciation and for recommending our beloved hotel to the traveler’s world.We very much look forward to welcoming you back, hopefully in the near future!Best regards,Zoltán GéherGeneral Manager

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Good location, but too far from all the sites. A pleasant surprise when you enter from the street. Everyone very friendly
Stayed 3 nights in Nov 2023
Response from Zoltán Géher on 5 Dec 2023
Dear Katherine,Thanks a lot for your recent stay at our Continental Hotel Budapest as well as for your sincere feedback shared about your holiday.Our historical property fits in nicely with its surroundings, I am glad that you were amazed when you entered the hotel. We are very proud of our monumental lobby area and its stunning interior.It is a delight to learn that location was proved to be good enough, hope that you took the benefits of excellent public transportation connections. The nearest subway is only 5 minutes from our door. Thank you for appreciating friendly hospitality and for recommending us to Hotels.com readers. We look forward to welcoming you back, we will always do our best to meet your expectations. Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Beautiful piano music in cocktail bar.
Stayed 4 nights in Oct 2023
Response from Zoltán Géher on 24 Nov 2023
Dear Lorna,First of all, thank you so much for choosing to stay at our Continental Hotel Budapest and for taking your precious time to share your nice experiences.We are always happy to pamper our dear guests. We regularly hold piano evenings, it sounds wonderful that you were impressed and admired the beautiful property itself.Thank you for your recommendation. On behalf of our entire team we are looking forward to your next visit.Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

John, Des Moines

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Continental. The staff was very friendly and helpful The hotel was beautiful and well maintained. The breakfast buffet was great and well worth the money. At first glance the area could be called sketchy, but we found it to be very safe and convenient. We found plenty dining options within walking distance and many attractions were within a 10-15 min. walk; including the 2nd largest Jewish synagogue in the world and the famous ruin bar Szimpla Kert.
Response from Zoltán Géher on 24 Nov 2023
Dear John,First and foremost, let me express my heartfelt gratitude to you for choosing our beloved Continental Hotel Budapest. I am delighted that we could meet your expectations and that you took your precious time to share your review.It is a pleasure that you experienced our loving hospitality through our friendly staff. Further on, it sounds superb, that you were fulfilled with the rich buffet breakfast selection and could take the benefits of our ideal location. Our lively surroundings has a special mood, the nearby Jewish Quarter offers a lot and with its atmospheric streets, ruin bars and old historical sights.It was a pleasure to serve you and help make your Budapest visit an unforgettable memory. I hope you loved Budapest just as much and you will soon return to discover its diversity even further. We would be happy to be again at your service!Best regards,Zoltán GéherGeneral Manager

4/10 Poor

Angela

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Maria Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff excellent hotel for a city break!
Stayed 3 nights in Oct 2023
Response from Zoltán Géher on 9 Nov 2023
Dear Maria Ellen,First and foremost, let me express my great thankfulness for choosing our Continental Hotel as your accommodation during your Budapest visit.I am proud that we could meet your expectations and let you go with a perfect hotel experience. It is wonderful that you have encountered genuine and top-level service from our team. They really deserve the recognition.Thank you for the excellent ratings and for helping to spread the good reputation of Continental Hotel Budapest!Hope to welcome you back in the not too distant future.Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at this hotel. We booked a standard room for 5 nights. It was very clean and we slept well on a very comfortable bed. Breakfast was great; lots of different food on offer and plentiful! We made use of the spa which is a pool and sauna on the top floor and this helped us feel relaxed during a busy city break. The hotel is within easy walking distance of the main sights but just a little off the track to mean it’s not in the tourist hot-spot. The only criticism would be that after arriving at 1.30 am and putting ‘Do not Disturb’ on the door we were woken early by the cleaners banging the vacuum into the door! This happened regularly each morning! Having said that it was very clean!!
Stayed 5 nights in Oct 2023
Response from Zoltán Géher on 9 Nov 2023
Dear Susan,First of all, thank you so much for choosing to stay at our Continental Hotel Budapest and for taking your precious time to share your honest thoughts and experiences.On the one hand, I am delighted to learn that our 4 star superior property gave you everything needed during your 5 nights visit. Thank you for pointing out prime location, the excellent buffet breakfast and the nice wellness facilities.On the other hand, I was sorry to read that your morning rest was not completely undisturbed. Please accept our apologies for the inconveniences encountered. Our maid must not have noticed the do not disturb sign. Your words have already been shared with our Housekeeping Manager for further steps. Besides I will personally remind the staff to work as careful and discreet as possible. At the same time, I proudly read that you really appreciated their efficient job and spotless cleanliness.Thank you for recommending us to fellow travelers and for giving us 5 points. We hope your ways will lead you back to us for another enjoyable Continental Hotel stay! We would do our very best to provide you a perfectly relaxing stay.Best regards,Zoltán GéherGeneral Manager

8/10 Good

Shih-Ying

Travelled with family
Liked: Cleanliness, staff & service, amenities
The receptionists were super friendly and helpful. Generally speaking, weekend breakfast was great but Friday’s breakfast was average. Just a very small suggestion on the gym opening times, it would be better if it can open a bit earlier than 9am. Overall, would definitely recommend this place!
Stayed 3 nights in Oct 2023
Response from Zoltán Géher on 9 Nov 2023
Dear Shih-Ying,Greetings from the Continental Hotel Budapest! Thank you for such kind words and for recommending us to fellow travelers.It feels wonderful that you had a very enjoyable stay at our great place and you were much impressed by the overall good value received. Special thank you for your praising words on our friendly and professional team.Needless to say that our continuous effort is to always provide a sumptuous buffet selection to our valued guests. I am sorry if you felt your were not equally impressed each days.Gym’s opening hours are established in view of the peaceful rest of guests. Our experience shows that the need for the early use of it is very minimal among our guests. Let me apologize for the inconveniences you may have encountered and please be assured that I take your suggestion into consideration. Thank you for your support.We would be happy to be at your service again!Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay here. Spa facilities were well maintained and a good way to ease aching muscles after a long day touring the city. Restaurant was fabulous with delicious food and drinks at very reasonable prices considering the quality and presentation of the food. Staff could not have been more helpful or welcoming. Bed was incredibly comfortable and room amenities superb. Shower was a bit small but powerful and refreshing. Highly recommend.
Stayed 1 night in Oct 2023
Response from Zoltán Géher on 9 Nov 2023
Dear Lorraine,Let me firstly say thank you for your recent stay at our Continental Hotel Budapest and for your time you took to write a wonderful feedback here, on Expedia.It fills me with happiness that all factors you have found excellent and you were pampered throughout your stay. Our lovely team sincerely desire to make guests feel like at home as much as possible in an unknown city by taking care of them. Thank you for appreciating their kindness and great performance. It was our pleasure to provide you a perfectly comfortable accommodation with such extras like the relaxing rooftop wellness.Should you decide to come to Budapest again please do not hesitate to contact us for a personal assistance. It would be our pleasure to ensure your next great hotel stay.Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Maya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, staff were very friendly and helpful. We were able to check in early and use the spa facilities before hand. Breakfast had good variety. Location of the hotel was good, short walk to ruin bars and st Stephen’s basilica. Overall an amazing stay would stay here again!
Stayed 3 nights in Oct 2023
Response from Zoltán Géher on 9 Nov 2023
Dear Maya,Thank you very much for your visit and for expressing your greatest satisfaction about your Continental Hotel holiday.It sounds superb that all essential details of our hotel have met your expectations and you particularly appreciated lovely staff and attentive services. It was our pleasure to please you with an early check-in, which is naturally always subject to availability. Many thanks for mentioning advantageous location. We are in the middle of the Jewish Quarter, which is also known as the Bohemian District of Budapest that has became very characteristic with its historical buildings, ruin pubs and cafés.I am grateful for your praising review, which surely encourages people to book into our beloved place.We hope you are ready for further Budapest discoveries and we will soon get the chance to welcome you back to our hotel.Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch hotel & great staff too
Stayed 3 nights in Oct 2023
Response from Zoltán Géher on 9 Nov 2023
Dear Anthony,Greetings from the Continental Hotel Budapest! Thanks a lot for your lovely recommendation shared with Expedia readers.I am proud to read that you overall enjoyed your time spent in our great hotel. Thank you for appreciating helpful hospitality and top notch services. It was our pleasure to make your stay a perfect and unforgettable experience.We very much look forward to welcoming you back, hopefully in the not too distant future. Best regards,Zoltán GéherGeneral Manager

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Continental
Delighted with the hotel. Great location, very clean staff very helpful.
Stayed 2 nights in Oct 2023
Response from Zoltán Géher on 9 Nov 2023
Dear Peter,First and foremost, thanks a lot for your visit as well as for this nice feedback shared about your Continental Hotel holiday.It seems like your overall stay was enjoyable and services could meet your expectations. Thank you for pointing out our prime location. The nearby Jewish Quarter, which is also known as the Bohemian district of Budapest, has became very characteristic with its historical buildings, ruin pubs and cafés. Thank you for recommending us to the traveler’s world. Hope to welcome you back soon!Best regards,Zoltán GéherGeneral Manager

8/10 Good

Miles Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our upgrade and our room. Was comfortable, spacious and had the bonus of a lovely balcony area. Only downside was the shower, in particular the glass panel next to sink area. We walked in to it several times, and had to put a towel over top as a reminder. Perhaps an opaque spray might prevent more accidents?
Stayed 4 nights in Oct 2023
Response from Zoltán Géher on 9 Nov 2023
Dear Miles Alexander,Greetings from the Continental Hotel Budapest! First and foremost, let me say thank you for your recent stay with us and for supporting our team with this sincere feedback.I am delighted to see that you were generally satisfied with the overall hotel experience. Thank you for your compliments on your very comfortable spacious hotel room. Please accept our deepest apologies for the inconveniences encountered in the shower, your relevant suggestion will be considered, thanks a lot for sharing your honest thoughts.We wish to have the pleasure of welcoming you back in the near future and to have the opportunity to please you with an impeccable experience.Best regards,Zoltán Géher General Manager

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasable price, great buffet breakfast loved it
Stayed 1 night in Oct 2023
Response from Zoltán Géher on 9 Nov 2023
Dear David,Thank you very much for the lovely words and for the excellent ratings that you gave our Continental Hotel Budapest here, on Expedia.Special thank you for mentioning the rich buffet breakfast. We strive to provide every day a various and tasteful breakfast including an international selection spiced up with Hungarian delicacies. I am glad that you were fulfilled with it.On behalf of our entire team, we cannot wait to have the pleasure of welcoming you back and being again at your service.Best regards,Zoltán GéherGeneral Manager

4/10 Poor

Rachel

Business traveller
Disliked: Cleanliness, room comfort
Great location, Grand but tired hotel.
Good location, grand entrance and very welcoming front desk. However the hotel is very tired and the communal cleanliness is disappointing. Room was clean but not fresh, very small room, very noisy a/c and the bathroom was disappointing and tired. Shower is small and awkward behind the door with doors that don’t shut so floor ends up soaking. The bed linen is poor and the duvet is exceptionally small single sized. It was not long enough to cover my feet and my body - so either cold chest or feet, with the latter being an issue as the very small room size meant the A/C unit is directly over the bottom 1/3 of the bed. Awful sleep. The corridors are tired, brown and very dated. The communal areas were dirty and the lifts were filthy. The spa was nice, the pool was cold but refreshing and nice rooftop area. The pool is stainless steel and is very slippy around the steps. Overall a good location and grand looking hotel but it lacks finesse and attention to detail - very tired in places. The staff very all very friendly and smiling which made a difference. I would have given this information upon checkout however I wasn’t asked about my stay and simply given my bill.
Stayed 2 nights in Oct 2023
Response from Zoltán Géher on 18 Oct 2023
Dear Rachel,First and foremost, thank you for choosing to stay at our Continental Hotel Budapest. We take high value in every guest feedback given, both praises and constructive comments are welcomed. We are always ready to improve and perfect our services.On the one hand, I appreciate your compliments shared on our lovely, smiley staff, well located hotel itself and the nice rooftop wellness area. I am glad that you were impressed by the unique entrance and monumental hall. On the other hand, I was sincerely sorry to read the rest of your feedback and to learn that you did not have the chance to share your concerns on the spot during your stay here.You are right, our staff could have interested about your stay, as it is an important part of check-out process. We are very sorry that we missed to take the opportunity, it would have been nicer to personally reflect to your constructive comments. Next time please turn to us with trust both in case of your satisfaction and in case of having concerns. Needless to say that the most ideal case is if our guests have the chance to share their concerns well before departure, as we are always pleased to take necessary extra miles for their greater satisfaction and most comfortable hotel experience.Room change/upgrade are subject to availability, bed linen, double duvet are available upon your request, these issues would not have been a problem at all. We are very proud of our historical hotel, which was born in 2010 with the renovation of the former Hungária Bath. Time has passed quickly and we have already done some major renovations in the past few years. All bedrooms have undergone a refreshing refurbishment before the pandemic and we have recently renewed the wellness, gym, restaurant and gallery area. Bathrooms, corridors and common areas are constantly beautified and maintained. I am terribly sorry that we could not live up to your high expectations, please accept our apologies for the inconveniences encountered.I trust that otherwise your Budapest visit was a successful experience. We hope to have the pleasure of welcoming you back in the future and to have the opportunity to prove you that we are an excellent choice in many ways. We will do everything to amaze you with a great stay.Best regards,Zoltán GéherGeneral Manager

8/10 Good

Jos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice renovated art deco style lobby. Friendly and helpful staff. The rooms are clean and modern and very quiet. The hotel is in a very nice neighborhood with many restaurants / pubs / ruin bars within walking distance. Also close to public transportation.
Stayed 5 nights in Oct 2023
Response from Zoltán Géher on 17 Oct 2023
Dear Jos,Greetings from the Continental Hotel Budapest! Grateful thanks for your stay and for your positive experiences shared here, on Expedia.I am delighted to see that you had a very satisfactory hotel stay with us. Thank you for highlighting our central location and for appreciating the lovely design. Continental Hotel has a great historical past; many parts of the building preserve the details of the former Hungária Bath, it was our aim to renovate it in the spirit of tradition spiced up with many art deco and art nouveau elements.I am very proud to see that our staff’s efforts and kindness are recognized. Thank you for your praises.Your support is appreciated, thanks a lot on behalf of our entire staff.Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Jacqui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I stayed at this hotel and it was brilliant. Everyone was lovely, the bar area was gorgeous and got nice busy in the evenings. The breakfast was good, and the beds were comfy. Everything was walkable enough but there was also good access to public transport. They even have a spa area and gym which was certainly enough for the stay. Really rated it.
Stayed 3 nights in Oct 2023
Response from Zoltán Géher on 17 Oct 2023
Dear Jacqui,Welcome from the Continental Hotel Budapest! It is delightful that you much enjoyed staying at our centrally located beautiful place.We would be happy if as many people as possible knew our beloved property, our high level services and nice hotel facilities. Thank you for helping us in this with sharing your wonderful feedback. It sounds great that you found accommodation to be comfortable and facilities to be lovely additions. Special thank you for mentioning our Gallery Bar, which was recently renewed. It is a cozy place to relax in the evenings or at any time of the day.Grateful thanks for giving us excellent points and recommending us to the online readers! On behalf of our entire team we are looking forward to your next visit.Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around is not the best but the proximity to the attractions is great
Stayed 5 nights in Sep 2023
Response from Zoltán Géher on 17 Oct 2023
Dear Marco,First and foremost, I would like to say thank you for choosing to stay at our Continental Hotel Budapest and for dedicating your precious time to write a short feedback about us.I was thrilled to see that you were overall content with our centrally located property despite the fact that surroundings were not maximally to your personal satisfaction. The nearby Jewish Quarter offers a lot and with its atmospheric streets, ruin bars evokes a special mood that cannot be experienced anywhere else in the world. This is naturally a point of individual taste, which we totally accept.Hope that in all other ways your hotel visit was excellent and we will soon get the chance to welcome you back.Best regards,Zoltán Géher General Manager

6/10 Okay

Manisha

Stayed 3 nights in Sep 2023

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, especially for the price. Good breakfast buffet, nice roof top pool and spa and gym included. Standard room fine, not huge ,shower not bath but perfectly good for 3 day visit. Nice clean comfortable bed. Easy walking to attractions. Friendly staff, all spoke English. Interesting area, very central, a real mix of grandeur and really run down areas, just made it more interesting, felt perfectly safe. Enjoyed, would go back.
Stayed 3 nights in Sep 2023
Response from Zoltán Géher on 6 Oct 2023
Dear Gillian,Thank you very much for your Continental Hotel stay and for your time you took to share your sincere feedback.It is a pure delight to read that we could overall impress you and make your stay enjoyable. It sounds delightful that you found some important factors to be excellent, such as comfort, cleanliness and friendly guest service. Thank you also for appreciating wellness and gym facilities.Let me kindly inform you that we have larger rooms with bathtub. Next time please do not hesitate to ask for this room type for your greater comfort and perfect satisfaction. Anyhow, please accept my apology for any inconveniences encountered.Overall, many thanks for your high recommendation. We are very happy that we could let you go remarkable moments and very much look forward to welcoming you back in the near future!Best regards,Zoltán GéherGeneral Manager

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Patricia Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and friendly staff. A great stay in a great location.
Stayed 5 nights in Sep 2023
Response from Zoltán Géher on 27 Sept 2023
Dear Patricia Jane,Thanks a lot for your visit as well as for your nice recommendation shared with the online travel community.It pleases me to learn that our centrally located beautiful place was a great fit to you and our efforts have resulted in your comfortable stay. Design was inspired by the need for comfort and beauty, thank you for highlighting the wonderful accommodation itself.It would be our pleasure to welcome you again in the near future. Best regards,Zoltán GéherGeneral Manager

6/10 Okay

Pawel

Liked: Cleanliness
Disliked: Room comfort
I’m actually sleeping 2 nights and every 4:18 am I have incredible noises for 20 min. every night- 6 floor
Stayed 2 nights in Sep 2023
Response from Zoltán Géher on 27 Sept 2023
Dear Pawel,Greetings from the Continental Hotel Budapest! First of all, thank you for your hotel stay and for sharing your honest experiences with us.I am terribly sorry that your night rest was not completely undisturbed. Please accept our sincere apologies for the inconveniences encountered. Please note that we are not aware of any factors causing noise and 6th floor is not affected by the usual street activities. Naturally we would gladly follow up on the source of the noise, just please be so kind to share more in details about your concern. Please do not hesitate to contact us at any of our direct correspondances indicated on our official website.I hope that your overall hotel visit was though pleasant and your mixed experience does not deter you from choosing our beloved place once more in the future. It would be an honour to have the opportunity to welcome you back and to provide you with a faultless experience!Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a lovely stay
Stayed 4 nights in Sep 2023
Response from Zoltán Géher on 27 Sept 2023
Dear Peter,Thank you for your recent stay with us and for definitely recommending our beloved Continental Hotel here, on Expedia.I am delighted that you have discovered our property and decided to give it a go. It was a pleasure to serve you and help make your stay comfortable in every ways.Hope you will soon return to our centrally located hotel to discover even better the beauties and historical values of Budapest!Best regards,Zoltán GéherGeneral Manager

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable.
It was a great stay and an amazing place.
Stayed 5 nights in Sep 2023
Response from Zoltán Géher on 21 Sept 2023
Dear George,Grateful thanks for your Continental Hotel Budapest holiday. I greatly appreciate that you considered taking a few minutes to write and share your positive review.I am incredibly proud to read that our efforts have resulted in your great stay and thank you for recommending our stunning place to the online travel community.Hope you are ready for further Budapest discoveries and we can be at your service again soon!Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant experience
Stayed 3 nights in Sep 2023
Response from Zoltán Géher on 21 Sept 2023
Dear Charles,Greetings from the Continental Hotel Budapest! Thank you for choosing to stay with us and for your precious time you took to share few lovely words.It feels amazing that we managed to impress you much and let you go with an overall fantastic experience. Thanks a lot for your support. We hope that you will choose again this great place as your accommodation, if your plans bring you back to Budapest anytime in the future.Best regards,Zoltán GéherGeneral Manager

10/10 Excellent

Krisztina

Stayed 2 nights in Sep 2023

10/10 Excellent

Gyula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Continental Hotel Budapest. The staff was exceptionally friendly, the room was impeccably clean, and the level of service was top-notch. Highly recommended!
Stayed 1 night in Sep 2023
Response from Zoltán Géher on 21 Sept 2023
Dear Gyula,Many thanks for choosing to stay at our Continental Hotel Budapest and for taking the time to express your greatest satisfaction here, on Expedia.It was a pleasure to read your kind words. I am incredibly happy that you were pampered throughout your stay and enjoyed the exceptional guest service delivered by our enthusiastic staff. Thank you for definitely recommending us to fellow travelers. Should you wish to return anytime in the future, please feel free to contact us for a personal assistance. We would be happy to ensure your next great hotel visit.Best regards,Zoltán GéherGeneral Manager