Daily cooked-to-order breakfast (GBP 13.0 per person)

Reviews of Brooks Guesthouse Bristol

4 out of 5
Brooks Guesthouse Bristol
Exchange Ave, off St Nicholas Street, Bristol, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 419 out of 816 reviews" "
Rating 8 - Good. 303 out of 816 reviews" "
Rating 6 - Okay. 59 out of 816 reviews" "
Rating 4 - Poor. 27 out of 816 reviews" "
Rating 2 - Terrible. 8 out of 816 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Zoe

Business traveller
Liked: Staff & service
The rooftop Airstream caravans sounded like lovely quirky accommodation, and having lived previously on a boat, I'm happy in small spaces. This one was looking very tired, though. The curtains were missing hooks, there was dirt and fluff in the corners, loose hooks, and – crucially on a baking day when I arrived – the electric cooling fan mentioned in the description was missing. The guy on reception provided one, but it wasn't working properly. He promised to take another one up for me, but didn't, necessitating back and forth to the roof and back down to reception more times than was necessary. Especially when there were 'wet paint' warnings on the final (narrow) staircase. The shower was a decent size, but the bathroom sink was tiny – almost too small to brush your teeth in, and the plug did not retain water for long enough to wet a facecloth. The location on the roof was also amazingly noisy, as my Airstream directly overlooked an outdoor disco area below, which kept going until the early hours every night of my three-night stay. There was also no security chain on the inside of my door, and the lock was very fiddly. The first time I came to leave after locking it from the inside, I thought I was stuck inside and might have to ring reception from my mobile for assistance. I managed to operate it in the end, but if there'd been an emergency, getting out might have taken longer than was safe. So, overall, a nice idea, but in need of a thorough spring clean and refresh.
Stayed 3 nights in May 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy, managed to get some sleep eventually between 2 and 3am
Stayed 1 night in May 2024

10/10 Excellent

Susie

Liked: Amenities
What a lovely place. Stayed in my own. Would love to come back . A bit confused at breakfast, would have liked clearer instructions but everyone was helpful, food was great! Yoghurt was delicious
Stayed 1 night in Apr 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Overall, a good experience and I would happily stay here again. The courtyard area gives a feeling of serenity in the busy Old City. The check-in experience was simple and painless. I stayed in room 19 which had an internal view from the window, meaning street noise was very much at a minimum. The room did have some peeling wallpaper, mould above the window and some areas could have been cleaner - but nothing major. The room was comfortable and of a good size, bed was comfy. I had breakfast in the morning which was freshly cooked and tasty, 8/10. The only issue was that the breakfast was mispriced in the guest book, so I was asked to pay more than was advertised. The staff member this time was a little cold and possibly irritated when I refused, but they relented in the end.

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Was very clean and tidy staff were friendly and polite close to the venue we were visiting .noisy late at night from the pubs next to it .food was good a good selection would book thete again
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for our son’s wedding.Less than 100yds. As it was the Easter weekend it was quite loud in the evening. Bedrooms were tight but comfortable and clean. Shower/ bathroom were very small but adequate. Excellent breakfast in the morning.
Stayed 2 nights in Mar 2024

8/10 Good

Amber

Travelled with partner
Liked: Staff & service
Lovely staff and the location was great. Decided to stay in one of the rockets which I really enjoyed as a unique experience The facilities needed updating. The bathroom door held together by Velcro and tired sofas and just general wear and tear in places. Generally clean however there was dirt and grime in places. Just needs a proper deep clean
Stayed 1 night in Mar 2024

8/10 Good

Jon

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, welcome, room. Check if you don’t want to be the side that adjoins the nightclub. We were out and about so it didn’t matter to us.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Winter stay in caravan
Stayed 1 night in Feb 2024

8/10 Good

Cathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Penelope

Stayed 1 night in Feb 2024

10/10 Excellent

Julian

Stayed 1 night in Feb 2024

10/10 Excellent

Keegan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying in a trailer on a roof is pretty sick, was well cosy, only wish the TV had some Netflix or something. Had a lush time regardless, they receptionists were really welcoming as well!
Stayed 1 night in Feb 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Lorna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in one of the rockets it was amazing! Staff from the minute I arrived were welcoming and friendly really made my birthday away special! Will definitely return

10/10 Excellent

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely brilliant Location! Right round the centre of the markets. Staff were exceptional and really helpful. Highly recommend staying here if your visiting Bristol!
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Brooks is brilliant .Both Bath & Bristol . Beautiful Decor, fantastic location, lovely people.
Stayed 1 night in Dec 2023

10/10 Excellent

Jim

Stayed 2 nights in Dec 2023

8/10 Good

David

Stayed 2 nights in Dec 2023

10/10 Excellent

Nick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stopover
One night stopover. Very friendly and efficient welcome and checkout. The room (11) was nice and quiet so I had a great night’s sleep.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience and comfort. Staff was incredibly friendly. Would recommend and stay at again.
Stayed 2 nights in Dec 2023

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Bristol chi chi caravan
VG stay at Brooks. Caravan was fun & comfy. Shower better than expected. Glad I brought my ear defence to mute the late night party goers in the streets below.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Quirky building in a buzzy area. Our room was a small odd shape and the comfortable bed filled a large part of it. Breakfast was very good. Fine for an overnight stay. Friendly staff.
Stayed 2 nights in Nov 2023

8/10 Good

Kayleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked into Guesthouse welcomed by polite and friendly member of reception staff. Our room was clean and had everything we needed. Only negative we would point out is that our room was located at the back meaning the music from local bar was very loud and didn't stop till 2am.If your wanting an early night maybe ask for a room over looking court yard. Guesthouse is in good location for trip to hippodrome and visiting local shops and not to far from Bristol Temple meads..
Stayed 1 night in Nov 2023

8/10 Good

Isabelle

Travelled with partner
Liked: Staff & service, property conditions & facilities
Overall a nice, comfy property situated directly across from a lovely little food market. We were attending a gig at SWX so the location was pretty much ideal. We parked in the galleries car park which was a bit of a pain as we had heavy bags but it was only a 10 minute walk. The room was tidy however there was dirt in the shower and the batteries in the tv remote were slightly corroded and the tv was really laggy too. Staff were very friendly and helpful. We liked the little honesty bar which was useful when we wanted a bottle of water in the night and didnt want to go to the shop. Overall I would recommend.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful lady on reception. Guest house was in a great location with easy access to local amenities. Very clean and room was cosy with everything we needed. Food was very good at breakfast with lots of options freshly made to order by the chef. Highly recommend and on our next visit to Bristol will definitely stay here. A hidden gem
Stayed 1 night in Nov 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Comfortable room and the guesthouse was in a great location
Stayed 1 night in Nov 2023

10/10 Excellent

Wendy

Stayed 1 night in Nov 2023

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
It had everything I wanted. Location is great, entry to property after hours was simple. The lady on reception was incredibly nice and welcoming. I'll stay there again.
Stayed 1 night in Nov 2023

10/10 Excellent

Mick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Worth the extra time it took too find this place , Staff very friendly, hotel very clean and excellent breakfast
Stayed 1 night in Oct 2023

10/10 Excellent

Anna

Stayed 1 night in Oct 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean room, well-maintained property, helpful and friendly staff. The area was a bit dodgy after dark (and I was actually attacked by a random stranger in an utterly unprovoked incident-- a pack of feral youths riding around) but this hardly the hotel's fault.
Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice spot in the centre of it all
Stayed 2 nights in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Quirky and laid back in a great location
We stayed in the 20ft Rocket on the roof. It was smaller than expected, but really great for 1 night. Staff were great and the place is very quirky and laid back. Location is amazing for fantastic food stalls, clubs and bars.
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Stayed 1 night in Oct 2023

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location
Excellent guest house in centre of Bristol. Some nice extra touches. Quality breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Susan

Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Sep 2023

10/10 Excellent

Kate

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, unique place to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Right in the middle of Bristol , lovely place . Beautiful rooms
Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Velma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023