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Reviews of Airport Motel

3.5 out of 5
Airport Motel
638 Kingsford Smith Drive, Hamilton, QLD

Reviews

8.2

Very good

Rating 10 - Excellent. 307 out of 972 reviews" "
Rating 8 - Good. 440 out of 972 reviews" "
Rating 6 - Okay. 170 out of 972 reviews" "
Rating 4 - Poor. 39 out of 972 reviews" "
Rating 2 - Terrible. 16 out of 972 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Gabor

Travelled with partner
Liked: Cleanliness, staff & service
Close to the airport but quiet:))
Stayed 1 night in May 2024
Response from Debra on 10 May 2024
Thank you for your review Gabor.

6/10 Okay

Mike

Travelled with family
Pretty basic but handy to airport.
Stayed 1 night in Apr 2024
Response from Claire on 28 Apr 2024
Thank you for staying here and looking forward to seeing you again.

8/10 Good

Grant

Travelled with partner
Liked: Cleanliness, staff & service
It is a good stay for 1-2 nights if you're flying out from Brisbane airport. Room was clean and tidy, if a little dated. Staff were helpful and off street parking was very useful. Would happily stay again
Stayed 2 nights in Apr 2024
Response from Claire on 27 Apr 2024
Thank you for staying here and looking forward to seeing you again.

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport convenient
Stayed 1 night in Apr 2024
Response from Claire on 27 Apr 2024
Thank you for staying here and looking forward to seeing you again.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good facilities for the price paid. On a very busy road.
Stayed 1 night in Apr 2024
Response from Claire on 27 Apr 2024
Thank you for staying here and looking forward to seeing you again.

6/10 Okay

Roy

Travelled with family
Liked: Staff & service
Stayed here for a night before an early morning flight from Brisbane airport. Was fine for that. Nothing special about the room. Service desk staff was friendly. Parking was fine. Cheap price so do not expect to get anything more than that.
Response from Amy on 4 Apr 2024
Thank you for your review, Roy. We're glad you enjoyed your stay.

8/10 Good

john

Price good for location , handy to restaurants & airport
Stayed 1 night in Mar 2024
Response from Amy on 4 Apr 2024
Thank you, John, happy to hear you enjoyed your stay. There's lots of lovely restaurants around us for you to enjoy.

10/10 Excellent

Michael

Stayed 1 night in Mar 2024
Response from Debra on 18 Apr 2024
Thank you for your review Michael

8/10 Good

Kimberley

Stayed 1 night in Mar 2024
Response from Debra on 18 Apr 2024
Thank you for your review Kimberley

8/10 Good

Gregory

Liked: Cleanliness, staff & service
All good
Stayed 1 night in Feb 2024
Response from Amy on 4 Apr 2024
Thank you for your review, Gregory, we're glad to know you enjoyed your stay with us.

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to airport and ferry stop to get to CBD
Stayed 1 night in Mar 2024
Response from Debra on 4 Mar 2024
Thank you for your review David. The ferry to the city is quite an enjoyable trip.

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Happy with the service and got a free upgrade
Stayed 1 night in Feb 2024
Response from Debra on 4 Mar 2024
Thank you for your review Monique. Pleased you had a enjoyable stay.

8/10 Good

Fay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel could do with some up grading it was a little run down. Having said that it didn't affect our stay we only slepted there. The beds were comfortable and staff great
Stayed 2 nights in Feb 2024
Response from Debra on 22 Feb 2024
Thank you for your review Fay. We are gradually upgrading the rooms.

6/10 Okay

Colin

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Handy to Eateries
Stayed 1 night in Feb 2024
Response from Debra on 22 Feb 2024
Thank you for your review Colin

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
So central and lovely family running the hotel
Stayed 2 nights in Feb 2024
Response from Debra on 22 Feb 2024
Thank you for your review Joseph. So pleased you had a pleasant stay.

10/10 Excellent

Fay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us it was a great location . City cats are close by and easy to use. Restaurants just a short walk away.
Stayed 3 nights in Feb 2024
Response from Debra on 22 Feb 2024
Thank you for your review Fay. Pleased you had a pleasant stay. It is nice to take the City Cat down the river into the city and South Bank.

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
close to airport on our budget.
Stayed 1 night in Feb 2024
Response from Debra on 22 Feb 2024
Thank you for your review Ian

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Huge rooms.
Stayed 2 nights in Feb 2024
Response from Debra on 22 Feb 2024
Thank you for your review Paul.

10/10 Excellent

Alfred, Doncaster East

Stayed 1 night in Feb 2024
Response from Debra on 8 Feb 2024
Thank you for your review Alfred. It was a pleasure to accommodate you.

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 3 nights in Feb 2024
Response from Debra on 8 Feb 2024
Thank you for your review Kerry. Pleased that you had a comfortable stay.

8/10 Good

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful.
Stayed 1 night in Jan 2024
Response from Debra on 8 Feb 2024
Thank you for your review Gerry. Pleased you had a comfortable stay.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Debra on 18 Jan 2024
Thank you for your review Jean. Pleased you had a comfortable stay.

6/10 Okay

Amitkumar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was at prime location. Host was amazing and helpful whom you can count on. There was aircon issue and shower head was revolving. But host offered us fan within 10 mins. Unfortunately there was no other room in hotel accomodate us. Otherwise I am sure host would have offered us alternative. I would definitely recommend if they fix these things.
Stayed 1 night in Dec 2023
Response from Debra on 22 Feb 2024
Thank you for your review Amitkumar. Thank you also for your understanding and sometimes things happen out of our control. If we did have another room available we certainly would have moved you.

8/10 Good

james

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Debra on 18 Jan 2024
Thank you for your review James.

8/10 Good

Glen

Stayed 1 night in Dec 2023
Response from Debra on 18 Jan 2024
Thank you for your review Glen.

6/10 Okay

Daniel

Stayed 2 nights in Dec 2023
Response from Debra on 18 Jan 2024
Thank you for your review Daniel

8/10 Good

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to my event
Stayed 2 nights in Dec 2023
Response from Debra on 18 Jan 2024
Thank you for your review Scott

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Debra on 5 Dec 2023
Thank you for your review Chris

8/10 Good

George

Stayed 1 night in Nov 2023
Response from Debra on 18 Jan 2024
Thank you for your review George.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff , room spotless. Nice n close to Citycat terminal, good pubs and M1. Will definitely stay here again.
Stayed 3 nights in Nov 2023
Response from Debra on 5 Dec 2023
Thank you for your review Brett. Lovely to hear you had an enjoyable stay.

2/10 Terrible

Naomi

Disliked: Cleanliness, property conditions & facilities
Response from Debra on 5 Dec 2023
Thank you for your review Naomi. We did solve the issues for your sister and refunded your shuttle charge as goodwill

8/10 Good

Elizabeth

Travelled with family
Liked: Staff & service
Good for the price. Close to the airport which is what we needed.
Stayed 1 night in Nov 2023
Response from Debra on 5 Dec 2023
Thank you for your review Elizabeth

8/10 Good

Grzegorz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all in all it was good
Stayed 1 night in Nov 2023
Response from Debra on 5 Dec 2023
Thank you for your review Grzegorz

8/10 Good

Neil

Stayed 1 night in Nov 2023
Response from Debra on 5 Dec 2023
Thank you for your review Neil

8/10 Good

DREW

Business traveller
Liked: Cleanliness, staff & service
Price
Stayed 1 night in Nov 2023
Response from Debra on 5 Dec 2023
Thank you for your review Drew

10/10 Excellent

Gabriella

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic, but clean and tidy. Very convenient to the airport. Would stay there again.
Stayed 1 night in Nov 2023
Response from Debra on 5 Dec 2023
Thank you for your review Gabriella. Pleased you had a enjoyable stay.

6/10 Okay

Irene

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Debra on 5 Dec 2023
Thank you for your review Irene

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
The stairs are challenge with a heavy suitcase
Stayed 1 night in Oct 2023
Response from De on 5 Dec 2023
Thank you for your review Peter. We do have the deluxe rooms which have an elevator.

6/10 Okay

Fulvio

Travelled with partner
Very clean, quiet and friendly.
Stayed 2 nights in Sep 2023
Response from Debra on 5 Dec 2023
Thank you for your review Fulvio

10/10 Excellent

Sereima

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, fresh clean linen, has microwave and toaster. Easy accessible transport to airport
Stayed 1 night in Oct 2023
Response from Debra on 5 Dec 2023
Thank you for your review Sereima. Pleased you had a comfortable stay.

10/10 Excellent

Kathleen

Stayed 3 nights in Oct 2023
Response from Debra on 5 Dec 2023
Thank you for your review Kathleen. Pleased you had a pleasant stay.

8/10 Good

Glen

Overall good
Stayed 1 night in Oct 2023
Response from Debra on 18 Oct 2023
Thank you for your review Glen

4/10 Poor

Ryan

Business traveller
Disliked: Amenities, property conditions & facilities
The rooms need to be fumigated - full of mozzies and bugs.
Stayed 1 night in Oct 2023
Response from Debra on 17 Oct 2023
Sorry for your experience but you should have contacted reception and we would have supplied mosquito spray. We spray the rooms daily but it seems to be a common problem around this area.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
As I expected
Stayed 1 night in Oct 2023
Response from Debra on 17 Oct 2023
Thank you for your review Peter

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good.
Stayed 1 night in Oct 2023
Response from Debra on 16 Oct 2023
Thank you for your review Terry.

6/10 Okay

Lisa

Disliked: Cleanliness
When i booked property was not close to the cruise ship which was 15 minutes away was told its around the corner room was dusty
Stayed 2 nights in Oct 2023
Response from Debra on 5 Dec 2023
Thank you for your review Lisa. The cruise terminal has moved and is now 12klm away.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
A little noisy as in flight path of planes.
Stayed 1 night in Oct 2023
Response from Debra on 16 Oct 2023
Thank you for your review Steve.

10/10 Excellent

Garry

Stayed 1 night in Oct 2023
Response from Debra on 16 Oct 2023
Thank you for your review Garry,

8/10 Good

Emily

Liked: Property conditions & facilities
.
Stayed 1 night in Sep 2023
Response from Debra on 16 Oct 2023
Thank you for your review Emily

8/10 Good

Harold

Stayed 1 night in Oct 2023
Response from Debra on 5 Dec 2023
Thank you for your review Harold