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Reviews of Hotel zum Adler

3 out of 5
Hotel zum Adler
Koblenzer Strasse 60, Bonn, NW

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 127 reviews" "
Rating 8 - Good. 57 out of 127 reviews" "
Rating 6 - Okay. 12 out of 127 reviews" "
Rating 4 - Poor. 3 out of 127 reviews" "
Rating 2 - Terrible. 2 out of 127 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, helping
Stayed 4 nights in Jan 2024
Response from Mr. Krylow (reception) on 20 Jan 2024
Thank you for your feedback.

8/10 Good

Ghazi

Business traveller
Liked: Staff & service
The elevator service is not good especially at the hotel entrance
Stayed 2 nights in Nov 2023
Response from Mr. Krylow (reception) on 28 Nov 2023
Thank you for your feedback.

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stop for the night
Stayed 1 night in Sep 2022

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My stay at Badgodesberg
It was good, my daughter and i enjoyed our stay. Breakfast was sumptuous and the staffs very very friendly
Stayed 4 nights in Jul 2022
Response from Staff member of reception on 8 Aug 2022
Thank you for your request.

10/10 Excellent

Ralf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, location, location
Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Viduran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place in downtown Bad Godesberg. Excellent breakfast and very clean. Rooms are small. Parking is difficult. The hotel has a garage for a reasonable price but spaces are tiny.
Stayed 2 nights in Aug 2019
Response from Hr. Paul-Josef Krylow on 21 Aug 2019
Vielen Dank für Ihren Kommentar, gerne würden wir Sie wieder als Gäste in unserem Hotel begrüßen. Mit freundlichen Grüßen

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
bad experience
well, I won’t be there again because of smell and dirty beding.
Stayed 1 night in Jul 2019
Response from Frau Haubrich on 22 Jul 2019
I´am verry sorry for that. We try our best that all ou guests are well in our Hotel. I don´t know what heppened there.

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019
Response from Frau Haubrich on 3 May 2019
Herzlichen dank für die positive Bewertung.

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Bad Godesburg
It was amazing and the breakfast was delicious. Staff was friendly and the room was clean. This was the second time I stayed at this hotel and I will stay there again the next time I visit Bad Godesburg.
Stayed 1 night in Mar 2019
Response from Frau Haubrich on 15 Apr 2019
Thank you for the good Rating. Hope to see you again here.

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Frau Haubrich on 5 Oct 2018
Sehr geehrter Herr Mathias, danke für ihre gute Bewertung. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen.

10/10 Excellent

Brad, North Wales, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Hotel is just a few minutes from the train station. Staff are friendly, room was fantastic, cleaners did a great job at cleaning the rooms and the place was overall fantastic. Breakfast included was also brilliant.
Stayed 5 nights in Aug 2018
Response from Kristina Haubrich on 1 Sept 2018
Dear Brad, thank you for you good Rating. Hope to see you again here. With best regards

10/10 Excellent

Phil, Vancouver, Washington USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful and well appointed retreat in Bonn. Staff were exceptional and speak English quite well a major factor for us monolingual types. The breakfast, included in the price, was typical German fare-- cold cuts, cheeses, eggs, muesli, breads and rolls, juice and strong coffee--and was among the best of any hotels I've stayed at in Germany (and Europe) over the past 20+ years.
Stayed 2 nights in Jun 2018
Response from Patrick on 25 Jul 2018
Dear Phil thank you very much and hope to see you soon again here in Bonn

8/10 Good

dr khaled

Liked: Room comfort
Disliked: Staff & service
This time I beleive hotel have downgraded servi
The area is imazing, hotel is clean and breakfast is rich, I have been 3 times before in this hotel, every thing in place, until my last visit, bed sheaths and pilows was not as before,saturday I found almost no breakfast, they said becouse I am the only guest in the hotel???
Stayed 6 nights in Jan 2018

6/10 Okay

pa, espoo

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Nice location & breakfast. 3rd bed in the room was sofa which was bad to sleep.
Stayed 2 nights in Jul 2017
Response from Mrs. Haubrich on 15 Jul 2017
Dear Sir or Madam, thank you for your Rating. We try our best that all the guests are Feeling happy.

6/10 Okay

Adekunle

Liked: Cleanliness, room comfort
Clean hotel
They didn't provide microwave nor electric kettle inside the room. They want us to come downstairs to warm our food or boil water for tea. They also said we can't eat nor drink in our room. The little refrigerator provided was filled with drinks that we have to pay for if we had drank them (that's not bad business idea) but we had to emptied it to put our stuffs in it.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice!
Nice smaller hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Business trip
Friendly staff, Nice hotel. Good breakfast buffet. Would stay there again.

8/10 Good

Christopher, Brooklyn, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Clean, Great Location
It was a comfortable hotel with very friendly staff and a good breakfast. The WiFi was exceedingly slow. The rooms were small, but comfortable. The bathroom was very nice. Everything was very clean.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not as good as advertised
I was just at the hotel for one night on my way to conduct research interviews in the Bonn area. I discovered that I had a Skype job interview the night of my arrival, so I made sure to contact the hotel to make sure that the Internet connection was strong enough for my interview. I was reassured that it was. It turned out that my call was dropped several times, which was very frustrating. I had also spent the day traveling from Berlin by train and I was very worried about my Skype interview and I figured that room service would take my mind off of worrying about time management. I discovered that there isn't any room service and that the restaurant only does breakfast. The area of Bonn that the hotel is in is very nice but finding something quick at 8pm was difficult.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Bad Godesburg hotel
Very good hotel, facilities and wifi. Convenient location and good value.

6/10 Okay

Verified traveller

Liked: Staff & service
Expensive
A little bit pricy for what you get. Rooms are small, breakfast is soso.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kyle, Pittsburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at a great price
Stayed for a week for business. The price was very affordable compared to nearby hotels and especially in other parts of the city, yet is still very accessible due to both a train and metro station within a 5 minute walk. The breakfast is delicious. The rooms are appropriately sized and the beds are very comfortable. The TV has an inordinate number of channels in many languages.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Lage sehr gut. Preis/ Leistung gut. Die Tiefgarage Zufahrt und Stellmöglichkeiten nicht für große Fahrzeuge geeignet.
Stayed 1 night in Jan 2024
Response from Frau Haubrich on 13 Feb 2024
Sehr geehrter Herr Nagel,herzlichen Dank für die gute Bewertung.Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen trotz das Problem mit der Tiefgarage.Mit freundlichen Grüßen

10/10 Excellent

Abdelali

Liked: Cleanliness, amenities
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Prima hotel op goede locatie
Prima hotel, Netjes , wel wat gedateerd maar daar verder geen last van gehad. Goed ontbijtbuffet Hondje kon gewoon mee ,park vlakbij
Stayed 3 nights in Dec 2023
Response from Hr. Krylow (Empfang) on 11 Dec 2023
Danke für Ihr Feedback.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kreditkartendaten am Telefon sonst kein Zimmer
Es riecht muffig im Zimmer. Sauber ist es auch nicht. Aufzug außer Betrieb und ein Rezeptionsmitarbeiter, der die Kreditkartendaten am Telefon haben möchte, da sonst die Reservierung nicht garantiert werden kann.
Stayed 1 night in Dec 2023
Response from Hr. Krylow (Empfang) on 6 Dec 2023
Kreditkartendaten gelten nur zur Garantie der Reservierung, falls der Gast später als 18:00 Uhr anreisen möchte. Er kann auch am Anreisetag sich telefonisch bei uns melden und Bescheid geben, dass es später wird.

8/10 Good

Elke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lage des Hotels ist toll man Alle Möglichen Geschäfte Restaurants apotheken direkt in der Nähe.Sehr schöne Hotelbar. Freundliches Personal
Stayed 1 night in Nov 2023
Response from Hr. Krylow (Empfang) on 28 Nov 2023
Vielen Dank für Ihr Feedback

10/10 Excellent

Bernd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr empfehlenswert. das nächste mal gern wieder.
Stayed 1 night in Nov 2023
Response from Herr Krylow (Empfang) on 17 Nov 2023
vielen Dank für Ihr Feedback.

10/10 Excellent

Matthias

Stayed 1 night in Sep 2023
Response from Herr Krylow (Empfang) on 17 Nov 2023
Danke für Ihr Feedback.

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Hans-Joachim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Gerhard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Frau Haubrich on 27 Apr 2023
Sehr ggehrter Herr Busch,herzlichen Dank für Ihre Bewertung.Wir hoffen Sie wieder bei uns im Hause begrüßen zu dürfen.Mit freundlichen Grüßen

6/10 Okay

Sven, Pinneberg

Travelled with family
Liked: Staff & service
Lage inmitten der Fußgängerzone. Eine Anfahrt mit dem Auto muss man mit Koblenzer Straße 6 im Navi machen, da die meisten Navis einen sonst in die Einbahnstraße leiten. Die Tiefgarage ist sehr eng, das wir mit unserem SUV lieber wieder rausgefahren sind und draußen geparkt haben. Der Empfang war nett und das Frühstücksbuffet wirklich gut. Unser Zimmer war zweckmäßig eingerichtet, aber auch sehr klein. Lage direkt in der Fußgängerzone ist gut.
Response from Herr Krylow (Empfang) on 7 Mar 2023
Vielen Dank

10/10 Excellent

ERIKA

Stayed 1 night in Feb 2023
Response from Frau Haubrich on 2 Mar 2023
Sehr geehrte Frau Erika,herzlichen Dank für Ihre positive Bewertung. Wir hoffen Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Herr Krylow (Empfang) on 7 Mar 2023
Vielen Dank.

10/10 Excellent

Max

Stayed 1 night in Dec 2022
Response from Frau Haubrich on 5 Dec 2022
Sehr geehrter Herr Max,herzlichen Dank für die gute Bewertung.Ich hoffe wir dürfen Sie bald wieder in unserem hause begrüßen.Mit freundlichen Grüßen

10/10 Excellent

Sabine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer und Service sehr gut. Speisen vom Frühstück sehr gut. Alle Mitarbeitende sehr aufmerksam und hilfsbereit. Ich hätte mir Mückennetze vor den Fenstern gewünscht.
Stayed 3 nights in Aug 2022
Response from Empfangsmitarbeiter on 8 Aug 2022
Vielen Dank für Ihr Feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder
Netter Empfang Gutes Frühstück Süßer Innenhof
Stayed 1 night in Jul 2022
Response from Mitarbeiter vom Empfang on 8 Aug 2022
Vielen Dank für Ihren Feedback.

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Frau Haubrich on 10 Jun 2022
Sehr geehrter Dennis, herzlichen Dank für Ihre positive Bewertung zu Ihrem Aufenthalt bei uns.

8/10 Good

Johann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
es ist ein gut geführtes und sehr sauberes Hotel, leider für Behinderte nicht zu empfehlen, da das Hotel im 1. Stock ist und nur von der Tiefgarage mit den Aufzug ( bei max 2 Personen, Rollator und Koffer gibt es Probleme bei der Tür- Schließung. Eine Treppe führt zur Straße mit ca 25 Stufen
Stayed 1 night in Oct 2021
Response from Frau Haubrich on 22 Oct 2021
Sehr geehrter Johann, herzlichen Dank für Ihre gute Bewertung. Wir hoffen Sie, trotz der probleme mit dem Aufzug, wieder bei uns begrüßen zu dürfen. Gerne können Sie jederzeit das Personal ansprechen und um Mithilfe bitten.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Frau Haubrich on 27 Sept 2021
Herzlichen Dank für Ihre positive Bewertung.

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sparrow2017
Ein Verlängerungskabel und eine Mehrfach Steckdose wäre hilfreich
Stayed 1 night in Sep 2021
Response from Frau Haubrich on 13 Sept 2021
Sehr geehrte Frau Inge, herzlichen Dank für Ihre Bewertung. Gerne können Sie jederzeit uns ansprechen, dann hätten wir Ihnen dieses geben können.

10/10 Excellent

Friedrich

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from Frau Haubrich on 14 Sept 2021
Sehr geehrte von Friedrich, herzlichen Dank für Ihre positive Bewertung. Mit freundlichen Grüßen

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles wie immer OK. Leider keine Tageszeitungen.
Stayed 4 nights in Oct 2020
Response from Hr. Krylow (Empfangsmitarbeiter) on 16 Oct 2020
Sehr geehrter Herr Max, vielen Dank fürs Feedback. Tageszeitungen werden zur Zeit nicht mehr angeliefert, wegen Covid 19. Mit freundlichen Grüßen

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So sollte ein Hotel sein.
Sehr angenehm und ohne Probleme.
Stayed 1 night in Sep 2020
Response from Frau Haubrich on 30 Sept 2020
Sehr geehrter Max, vielen Dank für die positive Bewertung. Ich hoffe Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen

8/10 Good

Wilko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel im Herzen von Bad Gosesberg
Alles prima, Personal sehr aufmerksam und freundlich, zentral gelegen mit hauseigenem Parkplatz. Komme gerne wieder!
Stayed 1 night in Sep 2020
Response from Frau Haubrich on 30 Sept 2020
Sehr geehrter Wilko, vielen lieben Dank für die gute Rückmeldung. Wir freuen uns Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen