Garden

Reviews of Ibis Bengaluru Outer Ring Road

4 out of 5
Ibis Bengaluru Outer Ring Road
Opp RMZ Ecospace Business Park, Marthahall-Sarjapur, Outer Ring Rd, Bengaluru, Karnataka

Reviews

8.0

Very good

Rating 10 - Excellent. 38 out of 111 reviews" "
Rating 8 - Good. 51 out of 111 reviews" "
Rating 6 - Okay. 9 out of 111 reviews" "
Rating 4 - Poor. 8 out of 111 reviews" "
Rating 2 - Terrible. 5 out of 111 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

WU

Business traveller
Disliked: Staff & service
Highly charged for a standard hotel
Not so good
Stayed 3 nights in Dec 2023

8/10 Good

SUBHASHIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is good with suggested improvement to the menu option for In-room dinning.
Stayed 2 nights in Oct 2023
Response from Sandeep Johri on 21 Nov 2023
Dear Subhashis,We very much appreciate your comments regarding your experience at Ibis Bengaluru Outer Ring Road.It is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one.Sincerely,Sandeep JohriGeneral ManagerIbis Bengaluru Outer Ring Road

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
All good but bathroom is very small
Cleanliness is very good
Stayed 1 night in Sep 2023

8/10 Good

Jobinesh Purushothaman, Foster City

Stayed 1 night in Jul 2023

10/10 Excellent

Anil Kumar, Bellevue

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Mar 2023
Response from Ibis on 13 Apr 2023
Dear Mr. Kumar,We very much appreciate your comments regarding your experience at Ibis Bengaluru Outer Ring Road.It is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one.Sincerely,Sandeep JohriGeneral ManagerIbis Bengaluru Outer Ring Road

10/10 Excellent

Ganesh

Stayed 1 night in Feb 2023
Response from Ibis on 13 Apr 2023
Dear Mr. Ganesh,We very much appreciate your comments regarding your experience at Ibis Bengaluru Outer Ring Road.It is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one.Sincerely,Sandeep JohriGeneral ManagerIbis Bengaluru Outer Ring Road

8/10 Good

Shruti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were ever ready to attend to my requests. The room was cleaned everyday and my stay was very pleasant.
Response from Ibis Bengaluru on 3 Feb 2023
Dear Shruti,We very much appreciate your comments regarding your experience at Ibis Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant as the previous one. Sincerely, Sandeep Johri General Manager Ibis Bengaluru Outer Ring Road

10/10 Excellent

GEORGE

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

8/10 Good

Vinay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
I stayed here for a business trip for 4 days. Place is extremely compact, clean and well managed. Breakfast spread is good.
Stayed 4 nights in Mar 2022

8/10 Good

Sachin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Amit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good convenient place to stay. small room but reasonable rate. Good breakfast buffet !!!
Stayed 2 nights in Jan 2020
Response from Maverik on 22 Jan 2020
Dear Guest, Thank you for your feedback. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Ibis Bengaluru Outer Ring Road. Best Regards, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills but clean and comfortable
No frills but clean and comfortable. Breakfast was great especially with Indian tea/office and fresh made dosa. Will stay again!
Stayed 3 nights in Dec 2019
Response from Maverik on 22 Jan 2020
Dear Guest, Thank you so much for your feedback. I am glad that your stay was comfortable and pleasant. I will definitely pass on your compliments to the team especially culinary for the delicious tea/coffee and Dosa preparation. Thank you for your feedback and we hope to welcome you back soon. Best Regards, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fantastic restaurant the buffet spread though limited is tasty and well presented. The room is clean and neat. Except that the second curtain in the room that helps make the room wasn’t closing fully, but that’s a small inconvenience as there is a first level screen on the window.
Stayed 1 night in Nov 2019
Response from Maverik Mukerji on 27 Nov 2019
Dear Guest, Thank you for taking the time out of your day to review your stay with us. I am delighted to note you had an enjoyable stay and were well looked after by the staff. I am glad you found the locale, culinary offerings, rooms, cleanliness and overall experience with us to meet your standards. I would like to extend my sincerest apologies for the inconvenience you had faced with the blinds in the room. Rest assured, I am looking into the matter and will ensure such an instance does to occur again. Thank you once again for your valuable feedback. Best Regards, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

8/10 Good

Roshnee

Stayed 5 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing staff. We had to wait at reception for half an hour for checkin. Room was poor. I could have found better hotels for less price.
Stayed 1 night in Oct 2019
Response from Rahul on 23 Oct 2019
Dear Guest, Please accept my sincerest apologies for not being able to offer you a very pleasant stay. I have noted your feedback regarding the room facilities and delay in check-in very carefully and have already taken it up with the concerned heads of the department. Please feel free to contact me directly through hotel's contact number as it will help me to introspect and find permanent solutions as guest satisfaction is our utmost priority. I thank you once again for sharing your observations and hope to welcome you back soon. Best Regards Rahul Panwar Hotel Manager Ibis Bengaluru Outer Ring Road

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Maverik Mukerji on 9 Sept 2019
Dear Guest, Thank you for taking the time out of your day to review your stay with us. We are delighted to note you had an enjoyable stay with us. We are glad you found our services and offerings up to standard. We look forward to welcoming you back again very soon! Thank you once again for your amazing review. Regards, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Maverik Mukerji on 9 Sept 2019
Dear Guest, Thank you for taking the time out of your day to review your stay with us. We are delighted to note you had an enjoyable stay with us. We are glad you found our services and offerings up to standard. We look forward to welcoming you back again very soon! Thank you once again for your amazing review. Regards, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

10/10 Excellent

Tanvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Maverik Mukerji on 9 Sept 2019
Dear Guest, Thank you for taking the time out of your day to review your stay with us. We are delighted to know you had an enjoyable stay and found our services and offerings up to standard. We look forward to welcoming you back again very soon! Thank you once again for your amazing review. Regards, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People are very courteous helpful and served with smile
Stayed 1 night in Jul 2019
Response from ASuri on 14 Aug 2019
Dear Guest, It is a pleasure to have you stay with us at Ibis Bengaluru Outer Ring Road and we are pleased to learn that you had a wonderful stay with us and were well looked after by the team . We constantly strive to provide our guests with a memorable service experience and I am happy that we were able to delight you. I will definitely pass on your compliments to the team. It is encouraging as our guest’s satisfaction is our first concern. Thank you once again for your valuable feedback. Sincerely, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

2/10 Terrible

Suresh

Disliked: Staff & service, room comfort
My disaster stay
Very small room. You can compare it to a no frill airline, except unlike a no frill airline this hotel is expensive. There are other hotels in the outer ring road area which offers better service, bigger rooms for similar or lower tariff.
Stayed 3 nights in Apr 2019

8/10 Good

Nishanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Debashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended place in Bangalore
Excellent service and friendly staff. Clean rooms with amenities. Size could have been a bit larger. Very comfortable beds. Excellent breakfast spread. Location ok for people having work I the area.
Stayed 2 nights in Mar 2019
Response from ASuri on 3 Apr 2019
Dear Guest, Thank you for your positive feedback about the hotel. I will definitely pass your compliments to the team as it is very encouraging for them. I am grateful to you for your comments and truly look forward to welcoming you back soon. Best Regards, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It is value for the money. Everything is all right except the freshly made dosa at breakfast was soaky. Will stay again!
Stayed 2 nights in Feb 2019

10/10 Excellent

Neeraj

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Proximity to Eco World
Nothing to shout about. Major disappointment in the following areas: 1. Ironing facilities are shared and hence located outside the room in a common area. Ironing board is shaped very awkwardly and consequently some parts of my shirt couldn't be properly ironed. The iron is also in dire need of replacement. 2. Breakfast menu is comprised predominantly of Indian food. I can therefore only have the bread (only two varieties are available), cereal, and fried noodles. Nothing else is appetizing to me as I cannot stand the smell and the taste of Indian food. 3. The hotel as a whole is showing signs of wear and tear. It needs a retrofit soon. 4. Room supplies fall short of adequate. Only one toothbrush and a tube of shampoo is supplied. And I had to ring for room slippers to be brought up. 5. WiFi is SLOW.....unacceptably slow at times! 6. And accounting for all of the above factors, the price of a night stay is high. I got better quality deals at a lower rate in other developing countries. If IBIS is catering to an international audience whose main purpose to engage in short-term work assignments in Eco World and the other nearby business parks, the above issues will work against them when it comes down to choosing accommodation. For my next visit I will most probably not consider IBIS as my first choice for accommodation.
Stayed 4 nights in Feb 2019
Response from ASuri on 27 Mar 2019
Dear Guest, Thank you so much for taking out time to review our hotel and services. My sincere apologies to you if the the room amenities and facilities did not meet your expectations.Your feedback has highlighted certain areas that require my urgent attention and I am grateful to you for bringing it my attention. With regards to the amenities in the room, I would like to take the opportunity to let you know that at ibis, all products are standardized across the globe at extremely attractive prices. We believe in absolutely transparent pricing hence, certain additional amenities are not in the room however, we do offer them on request. I am sorry if the breakfast offerings were not according to your suitability. Ibis Breakfast is designed to let our guests explore the local and other popular indian dishes with a fusion.But I have taken up your feedback with the concerned departments and have also noted your preferences for all your future visit with us. Please accept my apologies for all the inconvenience faced and rest assured, we are taking appropriate measures to address the concerns already. Thank you for sharing your feedback and we hope you will give us another opportunity to serve you better in the near future. Best Regards, Maverik Mukerji General Manager Delegate Ibis Bengaluru Outer Ring Road

8/10 Good

Traveler, San Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is cheerful and helpful. Rooms though are small (expected). Location is very close to technology parks.
Stayed 11 nights in Feb 2019

10/10 Excellent

MUNJAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome experience
Amazing staff , especially duty manager Inayat and services.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Dec 2018

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveller

I arrived very early on my check-in date and even though my room was not ready they allowed me to eat at the breakfast buffet while I waited for my room.
Stayed 3 nights in Nov 2018

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Nice and clean room
Stayed 6 nights in Oct 2018

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Overall a good stay, nice staff.
Stayed 4 nights in Oct 2018

8/10 Good

Amit, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to all IT parks. Cosy rooms but a bit small.
Stayed 11 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018

10/10 Excellent

Seng Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bengaluru Escapade
Ibis Bengaluru is well situated for my trip. Hotel provide good spread of breakfast. Love Indian food. Room is fairly spacious and clean. The bathroom is unique which i like. Reception staffs are very helpful and courteous, making my stay in Bengaluru an awesome experience. Thank you.
Stayed 2 nights in Oct 2018

10/10 Excellent

Apoorva

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

4/10 Poor

Verified traveller

Disliked: Room comfort
Not a Great Stay
Pros Near to your office. Cons - Room is tiny - Room service is ok - House keeping is worst - Not sure why they will clean the hallway at night 12 - Make sure to keep your room locked. Otherwise you can expect someone to walk in to the room when you are in bathroom - Half the lights in the room not working. - Food overpriced for the taste and presentation they offer. - I had to extend my stay for a extra day. 8 AM Morning called the front desk and asked for extension... They said yes you can extend. At 12 PM they said you got wrong info get out... This place is good for emergency one day stay. If you stay longer than that... You read all the people who gave 1 star review, You can expect every single thing to happen to you...
Stayed 7 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
it took around 1 hour to get my shaving kit. Really pathetic after multiple follow ups. Horrible and especially for a business traveller had to call multiple times and reminders to get a shaving kit. No wonder it spoiled my precious time espcially on a business day. Horrible
Stayed 1 night in Sep 2018

4/10 Poor

Anil, Princeton, NJ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible value for the cost....bathrooms are as small as that on a plane...felt like a weird experiment gone wrong...hated it.
Stayed 2 nights in Sep 2018

10/10 Excellent

paul, houston tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to tech park. Breakfast buffet was top of the line. Lot of choice for everyone.
Stayed 1 night in Aug 2018

8/10 Good

Kathir, Singapore

Liked: Cleanliness, room comfort
Economical, quiet and good.
Good location as it was near the Techpark. The room was pleasant and functional.
Stayed 2 nights in Jul 2018

10/10 Excellent

vikram, Bangalore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay not so good food
The hotel is a budget hotel so don't expect anything fancy. However at the same time it is self sufficient and comfortable. Rooms are clean and internet is good. Food is average at best and has lot of scope for improvement. Service is excellent at the restaurant. The bathroom in the room is very small and inconvenient at times. However overall for the price I stayed at which was Rs4000+taxes was value for money.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very pleasant and accomodating. All our needs were taken care of. Pooja was extremely helpful in arranging boxes n finding
Stayed 4 nights in May 2018

8/10 Good

PREMCHAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Aarti @ front desk was very considerate to pack juice & fruits for me as I had to leave around Midnight for my flight and b'fast was open at that time. Abhinav & Lelea was vwry cordial and made checking very quick and easy. Thencooks Sateesh & Fasil made good food and had some specials made on my request which were delicious.
Stayed 1 night in May 2018