Property entrance

Reviews of Xijiao Hotel Beijing

3.5 out of 5
Xijiao Hotel Beijing
No.18 Wangzhuang Road, Haidian District, Beijing, Beijing

Reviews

7.8

Good

Rating 10 - Excellent. 47 out of 288 reviews" "
Rating 8 - Good. 171 out of 288 reviews" "
Rating 6 - Okay. 52 out of 288 reviews" "
Rating 4 - Poor. 14 out of 288 reviews" "
Rating 2 - Terrible. 4 out of 288 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Jingli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from 客户经理 on 15 Jan 2020
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the university where my daughter was studying and close to Wudaokou.
Stayed 5 nights in Sep 2019
Response from 西郊宾馆客户经理 on 3 Oct 2019
亲爱的客人您好,感谢您对宾馆的好评。酒店庭院式的设计,绿化优美,楼阁矗立在一片绿色、清净的环境之中。西郊宾馆地处北京市海淀区五道口区域,宾馆周边分布有清华大学、北京大学、北京语言大学、中国矿业大学、中国农业大学等十余所国家著名高等院校,学风十足。紧邻轻轨13号线及地铁15号线,交通出行便利。无论您是出差学习,还是旅游探亲,西郊宾馆绝对是您出行的上佳之选哦,我们随时期待您的再次光临,祝您生活愉快!

8/10 Good

Minna, California

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe. Too many buildings which was confusing. Service was good
Stayed 3 nights in Apr 2019
Response from Customer Manager on 27 Oct 2019
Dear guest, Thank you for staying in xijiao hotel. It's a great honor to see you enjoying your stay in the hotel. Our warm hospitality, cordial greetings and sincere care hope to bring you the warmth of family. The western suburbs are located in wudaokou commercial street, close to tsinghua university, Peking University, Beijing language and culture university, bird's nest, water cube, yuanmingyuan, Summer Palace, etc., which brings great convenience for your travel. Looking forward to your coming again, wish you a happy life!

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Oliver

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019

8/10 Good

Edward Allan

Liked: Cleanliness, staff & service, room comfort
More than a hotel
Rooms could do with a renovation soon. Other than that everything about the hotel is good. Allan Walker
Stayed 4 nights in Jun 2019
Response from Customer Manager on 24 Oct 2019
Dear Mr. Alan walker, we are very happy to meet you in the Beijing Xijiao hotel, and your recognition is our biggest harvest. To meet you in the Xijiao hotel is a fate, but also a lucky. We are willing to be your most trusted "home" in Beijing. Every person in the western suburbs is your family. We hope you can feel the warmth of home when you are in a foreign land. Wish you a happy life!

8/10 Good

Edward Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel worth staying at!
I always enjoy staying at the Xi Jiao Beijing Hotel. The rooms are clean and the beds are comfortable. The morning breakfast buffet is exceptional and has many Chinese and Western dishes and food selections. It is one of the best breakfast buffets I have encountered in my travels. The location is very good and the hotel is hidden away from the main street with courtyard and separate buildings for conferences and another restaurant and recreational facilities all centered around the main building that has the guest hotel rooms. It is a very good "Chinese" style hotel and the front desk staff are always helpful and usually it is not so difficult to make oneself understood, even if their English language abilities are limited.
Stayed 3 nights in Jun 2019
Response from Customer Manager on 26 Oct 2019
Dear guest, Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by guests with the most sincere satisfaction, and we are honored to provide you with a satisfactory and high-quality check-in experience. Come as often as you like! The western suburbs have been waiting here for your next visit, always ready!

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
No so far from the universities
Stayed 3 nights in May 2019
Response from Customer Manager on 24 Oct 2019
Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

8/10 Good

Edward Allan

Liked: Cleanliness, staff & service
Overall enjoyment
Overall I enjoyed my stay at the XiJiao Beijing Hotel. The rooms are nicely appointed and the morning breakfast buffet was always very good. I will be staying at this hotel again in June as I find the location and the local neighbourhood very nice.
Stayed 5 nights in Apr 2019
Response from Customer Manager on 24 Oct 2019
Dear guest, thank you for staying in xijiao hotel and sharing your experience with us. The purpose of xijiao hotel is to drive away the fatigue of your journey with warm and warm service, so that every customer who comes to xijiao hotel can enjoy a comfortable and comfortable room, and experience the quiet and peaceful accommodation experience away from the noise of the city. We look forward to seeing you again and wish you a happy life.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel near Tsinghua University
I had a basic room in building 4, the room was a bit dated but comfortable. Only real downside was the gap under the door and the walls are paper-thin. Both meant you could hear sound from nearby rooms and a ways down the hall. The breakfast buffet was good, a bit overpriced but it's convenient to have a big meal before going out for the day. There are 2 subway stations each within about a 10-15 minute walk, plus lots of restaurants by Wudaokuo and Tsinghua University. I do not speak Chinese but the staff English ability was fine for handling check-in/out and letting me store a bag at the desk for the day after checking out. For sightseeing it took about 1 hour total including the walk from the hotel and then subway to Forbidden City. I was here for Tsinghua University and would stay here again.
Stayed 3 nights in Apr 2019
Response from Customer Manager on 24 Oct 2019
Dear guest, xijiao is really honored to meet with you and provide you with perfect service. Every word of your recognition and satisfaction is the power of xijiao to keep moving forward! Xijiao hotel is located in wudaokou district, haidian district, Beijing. Around the hotel are more than ten famous universities such as tsinghua university, Peking University, China university of mining and technology, Beijing language and culture university, Beijing forestry university, China agricultural university, etc. It is close to the light rail line 13 and the subway line 15, and the transportation is very convenient. Hope you continue to pay attention to the western suburbs, looking forward to your visit again, I wish you a happy life!

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It close to Tsinghua University and the price is reasonable
Stayed 3 nights in Mar 2019
Response from Customer Manager on 24 Oct 2019
Dear Guest,Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

4/10 Poor

margaret, Philadelphia

Disliked: Room comfort
Overpriced, basic room
I asked for a non smoking room and the room still smelled like smoke. They moved me into another room but it seems there is no heat in the room. The blankets aren’t warm enough to not have heat in the Beijing winter. The wifi doesn’t work and there are a whole complex of buildings that are hard to navigate. Tiny very basic rooms. Queen size bed not a king.
Stayed 1 night in Mar 2019
Response from Customer Manager on 26 Oct 2019
Dear guest, thank you very much for choosing Beijing xijiao hotel, and leave your valuable comments and Suggestions here, your Suggestions will help us further improve! In order to meet the different needs of customers, the hotel rooms are divided into luxury rooms, business rooms and economic rooms. Welcome to the store experience again, I believe it will give you a different feeling oh! Wish you a happy life!

8/10 Good

LI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's about a 8-10mins walk to the train stations, one on the left and one on the right. It is near wudaokou so there is plenty of food around. Right outside the main entrance there is a very cheap convenience store so dont buy from the convenience store in the hotel. There is a recreation centre in the hotel. Unless you are doing sports, for karaoke, I believe it is cheaper at the mall in wudaokou. Nice staffs and great security. The rooms are clean and comfy.
Stayed 8 nights in Nov 2018
Response from Customer Manager on 27 Oct 2019
Dear guests, thank you very much for your comments on the western suburbs. I am also very happy that the western suburbs hotel has left a good impression on you. It is our greatest happiness to make you comfortable and satisfied. The hotel is located near wudaokou station of line 13 and xikou station of tsinghua east road of line 15. It is convenient to travel. The design of the courtyard is beautiful and green, and the environment is quiet.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classical and nice hotel. Friendly and helpful staffs.
Stayed 10 nights in Oct 2018
Response from Customer Manager on 24 Oct 2019
Dear guest, thank you for staying in xijiao hotel and sharing your experience with us. The purpose of xijiao hotel is to drive away the fatigue of your journey with warm and warm service, so that every customer who comes to xijiao hotel can enjoy a comfortable and comfortable room, and experience the quiet and peaceful accommodation experience away from the noise of the city. We look forward to seeing you again and wish you a happy life.

10/10 Excellent

Yongjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect to stay
It is good location with quiet room stay. very good.
Stayed 1 night in Sep 2018
Response from marry on 26 Oct 2019
Dear guest, thank you very much for your comments on the Beijing Xijiao hotel I am also very happy that the western suburbs hotel has left a good impression on you. It is our greatest happiness to make you comfortable and satisfied. The hotel is located near wudaokou station of line 13 and xikou station of tsinghua east road of line 15. It is convenient to travel. The design of the courtyard is beautiful and green, and the environment is quiet.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Kingkarn

Liked: Staff & service, property conditions & facilities, room comfort
Good
This hotel is comfortable for me.
Stayed 5 nights in Mar 2018
Response from fiona sang on 12 Jun 2018
Dear guest,We are so appreciate your comment.XiJiao Hotel has a long historical standing with green trees and red walls around here.It's a graceful surrounding place.We try our best to provide high quality service for you. Dear guest,We are so appreciate your comment.XiJiao Hotel has a long historical standing with green trees and red walls around here.It's a graceful surrounding place.We try our best to provide high quality service for you. We hope we can do the best for you.We are looking forward to your visit again.Wishing you everything goes well.

6/10 Okay

ARNALDO

Stayed 4 nights in May 2018

10/10 Excellent

Maitreyee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would like to go back during my next visit
I had a wonderful stay!! Great location! Helpful staff! very clean. One suggestion for improvement- There should be at least one person who can speak fluent English at the reception. I know there are a few English speaking staff at the hotel, but they are seldom available at reception.

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and location
Rooms are clean and comfortable. Very close to the Wu Dao Kou commercial district and all the colleges in the area

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
nice hotel close to universities. staff are kind to serve ppl room is clean toilet a bit small
Stayed 4 nights in Dec 2017
Response from xijiaohotel on 29 Dec 2017
Dear guest, thanks for your comments! We are looking forward for your next coming!

10/10 Excellent

Pablo Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still a classic
Xijiao Hotel is a classic in the area of Wudaokou. Already a bit old compared with new hotels around, but is still the unbeatable reference in WDK. If you have a better budget try the building 9 rooms....other buildings are not as good as this one.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Adequate
Staff are pleasing and efficient but only a few speak good English. The rooms in Building 9 are significantly better than those in the other buildings. The breakfast buffet is very good and good value for money. Like most moderately priced hotels in China, it's a bonus if all the plumbing and heating works in your room.

10/10 Excellent

Jong Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and clean hotel
Room service staff is very friendly. Cleaniness is commendable.

6/10 Okay

Verified traveller

Liked: Staff & service
Not Impressed. 3 stars the most.
Hotel location and front desk service was ok. But room is small. Carpet looks old and bathroom could really use some upgrade.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Not worth it
The room condition is so so, and the front desk is not happy all day long. You can find better hotel at this price in Beijing. I won't live there anymore.

6/10 Okay

Verified traveller

Liked: Room comfort

6/10 Okay

Nathalie, Zurich

Disliked: Room comfort
Smelly Bathroom
I can't complain for the price I paid, but the sewers smelled terribly! Even with the bathroom door closed, I had to keep my window open whenever I was in the room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly good for the price
Totally fine for the price. The only thing that was frustrating was the internet - it was eyewateringly slow so that it worked for messaging but couldn't eben download web pages.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay!
Great stay - great staff and the room and cleanliness was great! Would definitely go back to stay again! Also very well located right next to Beijing Language and Culture University.

6/10 Okay

shtat, canada

Liked: Cleanliness, room comfort
Nice hotel for a business trip
The hotel is clean and not expensive. Rooms are large and very clean. It's far from downtown and the area is traditional so no way to speak English or any other language. The hotel's restaurant is clean and food is good.

8/10 Good

Brian, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 nights in Beijing
Great location, great service. Great food in hotel. Only complaint: Very slow (if at any all) wifi.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I like this hotel because it is very close to the Tsinghua University and the town center.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was arranged a single bedroom at building #4. The room was dirty and not comfortable. The air conditioning did not work well and wasn't cold enough. The front desk service was terrible at check in. I would definitely not to recommend this hotel.

6/10 Okay

Addie, Toronto

Disliked: Staff & service, property conditions & facilities
Unaccommodating
We booked it for 2 people but we asked if we could pay for extra beds or pay for an additional 2 people to stay in our room but they said no to EVERY single request. Every single other hotel Tht we have stayed at through out our entire trip in China has allowed us with this change. Most of them didn't even charge us. When we asked if we could switch to a bigger room, they said everything was full. ... Full!!?? Are you kidding me?! Their hotel hosted guests during the Beijing 2008 Olympic games, do you know how BIG this hotel is?! It has 6 different separate buildings!! It was SO empty!! We ended up booking a second room and whole the first room was nice, the second one was disgusting and moldy. DISGUSTING and totally not worth the $80.

2/10 Terrible

business, SG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty and old hotel
Stayed here for 2 nights in building 2 apartment, room is very dirty and furniture is very old and damaged. Floor blanket is full of big black dots.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Four couples stayed here and 3 were in the newly remodeled areas. The older area needs upgrading. All were very pleased with service and cleanliness. Lots of amenities and good breakfast for Americans in the hotel restaurant. I would stay here again.

10/10 Excellent

Happy Traveler, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for foreign visitors
If you want a hotel where you can find restaurants, taxis and easy access to the subway, then this is the hotel to stay at while in Beijing. The hotel is also in a section of the city where signage is in Chinese and a English, which is helpful if your Chinese is not very good.

8/10 Good

Randy, Tualatin, OR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly nice hotel in university district
We were pleasantly surprised with the Xijiao as most reviews seemed inconclusive. The complex was unexpectedly large with 4 or 5 hotel buildings, conference facilities, and several restaurants on site. The rooms were clean and well provided and the bathrooms were nice. Not a huge suite by any means, but nice. A reasonable walk to many restaurants and the bustling Wudaokou area where the subway station is. Convenient location for visiting the University district. Excellent value for the money.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
A 3 star Chinese hotel, 2 1/2 Western hotel
Good location and reasonable service. Pretty rough, worn and dirty. Terrible showers.

4/10 Poor

lvwacp, London

Disliked: Cleanliness, property conditions & facilities, room comfort
not well maintained.
This hotel doesn't live up to its 4 star rating at all. It is not well maintained. The bathroom is quite dirty and water leaks from the shower onto the floor.

8/10 Good

Salil, Trang,Thailand

Liked: Cleanliness, staff & service, room comfort
Good hotel ,good location
We'll come back again soon.

8/10 Good

Ted, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel, good price quality ratio
This hotel is a budget hotel, so I was not expecting anything luxurious. Everything was correct, the service was good. There are not a lot of food options in the immediate vicinity, but near Wudaokou station there's a number of restaurants.

6/10 Okay

Eva

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Great location, hard beds, smoking in bldg and rms
1. The room designated as non smoking was not really non smoking. There were ashtrays, and the room, and the entire floor smelled like cigarettes.2. English is not widely spoken at the hotel. I had expected that , being in the University area, most of the hotel staff would be able to communicate in English. 3. This is the first hotel I've stayed in where room service has to be settled in cash upon delivery of the order to the room. Further, upon checking in, they required a cash deposit for incidentals (the rooms were paid for in advance when I booked the rooms). Meals taken at the hotel restaurants also had to be settled in either cash, or credit card (preferably locally issued credit cards).4. The beds were very "hard". 5. The towels were soft and clean, but would not absorb water much.