We arrived late, were greeted warmly and professionally, offered popcorn balls, and given directions to a gorgeous suite. We'd added the breakfast option and were told it was served til 11:30 but he didn't mention we needed to place our order by 11. So we got down to the dining room just after 11. The cook seated us, insisted she would fix us whatever we wanted, took excellent care of us, served us a fantastic, cooked to order hot breakfast, and, when we ran into her again as we were leaving, wished us a wonderful day. When we told her how much we'd appreciated her care and cooking she said is was "cooked with love." We told her it showed, and it did. Could not have had a better experience!
From the moment you walk into Hotel Indigo Cleveland-Beachwood, you will notice the unique connection between this …More
the hotel was close to the interstate it was in a great shopping area the hotel was clean the staff was friendly and helpful it had a pool the restaurants were close to the hotelI would definitely recommend this hotel to family and friends the price was reasonable for a king room
Well, I was pleasantly surprised at the professionalism and courtesy that the entire staff projects. It is so rare these days to really feel at home, when you are away from home, but these folks make you feel like family. I would also like to personally thank one emplyee in particular; Robert, the gentleman who drives the courtesy van, was beyond helpful. He really takes good care of people, and goes out of his way to make you feel welcome. Thanks again, Robert, it was a pleasure meeting you.
When we arrived late in the evening, the concierge welcomed us with a friendly demeanor. He was prompt to check us in after a long drive (which I greatly appreciated). The room was beautiful and the beds/pillows were extremely comfortable. I would definitely recommend this hotel to anyone visiting the Cleveland area and/or surrounding suburbs.
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.