Outdoor pool, pool loungers
Check availability

Reviews of Alila Manggis, Bali

3.5 out of 5
Alila Manggis, Bali
Buitan Manggis, Candi Dasa, Karangasem, Manggis, Bali

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 134 reviews" "
Rating 8 - Good. 45 out of 134 reviews" "
Rating 6 - Okay. 7 out of 134 reviews" "
Rating 4 - Poor. 4 out of 134 reviews" "
Rating 2 - Terrible. 1 out of 134 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Marc Jerik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, but probably a little over-rated
Clean, relaxing stay at Alila Manggis. Different experience staying so close to the sea. At night, I could hear the strong waves crashing onto the breakwater fronting the resort. Service staff was impeccable - they tidied our room twice in a day! I think they also made it a point to know the names of guests and the room they stay. The only little hiccup was that our booking came with breakfast included. However, upon check-in, and at both mornings that we went for breakfast, we were informed we didn't have breakfast included. After explaining that we had, they checked and promptly resumed their service without further probing. Some miscommunication there, perhaps, but it would have been good if this didn't happen. Walk out to the warungs and spa just outside of the resort for more authentic local food and massage though (at a fraction of the price in the resort too).
Stayed 2 nights in Jun 2023
Response from Alila Manggis Management on 27 Jun 2023
Dear Guest, Thank you so much for your contrustive feedback, we have forward this into our management for further improvement and discusssion.In the meantime, wishing you a great day.

6/10 Okay

fong ming

Stayed 4 nights in Jun 2023

10/10 Excellent

JOHN

Stayed 3 nights in Mar 2023
Response from Alila Manggis Management on 7 Apr 2023
Dear John, Thank you so much for your wonderful reviews, wishing you a great day and very much looking forward to welcoming you back again near future.

10/10 Excellent

THIERRY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alila manggis end January 2023
Very relaxing stay. Quiet and restful environment. Very friendly and helpful staff
Stayed 2 nights in Jan 2023
Response from Alila Manggis Management on 30 Jan 2023
Dear Thierry, Thank you so much for your great feedback and we are very looking forward to welcoming you in near future at Alila ManggisWarm Regards

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Alila Manggis
Everything about our stay at this hotel was amazing. Highly recommended. One of the most beautiful hotels I have stayed. The staff are fabulous.
Stayed 5 nights in Jun 2022
Response from Alila Manggis on 22 Jun 2022
Dear Mr. John, Thank you so much for your great feedback and we are very much looking forward to welcoming you in near future. Warm regards, Alila Manggis

8/10 Good

Nobuyuki

Stayed 2 nights in Jan 2022

8/10 Good

Ari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staffs
A Resort with beautiful landscape, excellent staffs, delicious foods,very peaceful environment.
Stayed 1 night in Jan 2022
Response from Bagus Jelantik on 11 Jan 2022
Thank you very much for the great rating and review. We shall look forward to welcoming you back at Alila Manggis and hopefully not in a distance future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel. The design is elegant, minimalistic, and timeless. The grounds are stunning; the pool view alone is worth a visit. The thing that really makes the Alila stand out, though, is the staff. The service is impeccable. Everyone goes out of the way to make sure you’re taken care of, but the thing that sets this hotel apart from other amazing hotels is that it comes from a place of genuine care. The people who work there seem to treat looking after others not as a job but as more of a calling. It’s extraordinary, really. I think it’s part of what makes you feel so relaxed while you’re there. At the risk of sounding hyperbolic, I’d say that staying at this hotel is positively soul filling. It’s one of my all-time faves.
Stayed 2 nights in Jun 2021
Response from Alila Manggis on 28 Jun 2021
Thank you so much for your great feedback and wonderful review, we will share these appreciation to all of the staff. Great hope that we could welcoming you again to the property.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful hotel, super staff, fantastic food, elegant design
Stayed 7 nights in Dec 2019
Response from Alila Manggis on 13 Jan 2020
Thank you so much for your wonderful feedback and we are very much look forward to welcoming you to our hotel in near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019
Response from Alila Manggis on 31 Dec 2019
Thanks you for your reviews and look forward to welcoming you soon to the property.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Beautiful property, but uncomfortable mattress. Some areas are showing their age. Staff are excellent.
Stayed 3 nights in Nov 2019
Response from Alila Manggis on 23 Nov 2019
Thank you so much for your constructive feedback. Looking forward to welcoming you in near future.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Alila Manggis on 8 Oct 2019
Thank you so much for your great reviews. We are very much look forward to welcoming you in near future soon.

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serenity
Amazing 4 night stay. All we wanted was quietness and serenity in beautiful surroundings, we certainly got what we wanted.
Stayed 4 nights in Jul 2019
Response from Alila Manggis on 5 Aug 2019
Dear Joanne, Thank you for your recent stay and constructive feedback, will address this to our management. We look forward to welcome you back someday in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2019
Response from Alila Manggis on 5 Jul 2019
Thank you so much for your feedback and looking forward to welcoming you soon in near future

10/10 Excellent

Scott, san francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so wonderful and so helpful ! The pool and the gardens so beautiful and so relaxing.
Stayed 2 nights in Oct 2018
Response from Jerry Januar on 16 Oct 2018
Thank you for your recent stay at Alila Manggis, we look forward to welcome you back someday in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil and restorative escape
Idyllic resort, delightful staff, scrumptious food. Hard to leave the resort as it was so heavenly. An absolutely beautiful eight days. We have decided to return next year.
Stayed 8 nights in Sep 2018
Response from Jordi - General Manager on 18 Sept 2018
Dear Anonymous, Thanks for tranquil and restorative review. We love reading that you found your experience at Alila Manggis idyllic, with delightful staff, and great food! We will love to welcome you back next year, do not hesitate to contact us to facilitate the process. Thanks,

8/10 Good

Verified traveller

Relaxing stay
Amazing staff, amazing grounds and amenities, a fantasic place to relax or to use as a base for lots of activities. Only wish that there were ceiling fans, mosquito nets, or something so that we didn’t have to sleep with the AC.
Stayed 2 nights in Sep 2018
Response from Jordi - General Manager on 11 Sept 2018
Dear Anonymous, Thanks for your kind words and highlighting our amazing team, our beautiful grounds and amenities, and our great atmosphere for relaxation. We take great note on your suggestions. We look forward to welcome you back,

6/10 Okay

Verified traveller

Liked: Staff & service
Pretty view over the ocean. Nice traditional breakfasts. The cooking course is incredible!!!! Staff are lovely. The rooms are probably a little outdated.
Stayed 3 nights in Aug 2018
Response from Jordi - General Manager on 4 Sept 2018
Dear Anonymous, Thanks for your feedback. Thanks for highlighting our ocean pretty view, our traditional breakfast and incredible cooking, and for recognizing our lovely staff. We take note on your room comment for our future improvements.

10/10 Excellent

Soyoung, Sydney

A little Paradise
I stayed superior room and suite. Superior room was adequate with spacious outdoor sitting area. Suite was a fantastic with sea view, huge balcony and big bathroom. Hotel ground, huge swimming pool, restaurant and bar were absolutely beautiful right by the sea. I was happy that my toddlere was able to run around. Hotel staff were calm kind, attentive and always smiling. It was one of the impressive resorts I stayed. Highly recommend
Stayed 3 nights in Aug 2018
Response from Jordi - General Manager on 29 Aug 2018
Dear Soyoung, Thanks for your paradisiac review. We love reading how much you enjoyed your stay at Alila Manggis having a great time in both our Superior rooms and the Suite. Thanks for highlighting our beautiful grounds, the pool, the restaurant and bar, and above all, our calm and attentive staff! We would love to welcome you back in the future,

10/10 Excellent

Charlotte, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely gorgeous resort and friendly staff. Will definitely return and recommend to others.
Stayed 1 night in May 2018
Response from Jordi - General Manager on 17 May 2018
Dear Charlotte, Thanks for your fantastic feedback and recommendations. Don't take too long to come back ;)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing from start to finish!
The service is brilliant and there are lots of lovely extra touches. The (free) yoga and tai chi sessions were great, it was only my boyfriend and myself taking part both times. We watched a movie outdoors on our first night, had (free) tea and cake by the pool every afternoon. The food in the restaurant is superb; breakfast, lunch and dinner! We did the snorkelling excursion which was lovely and they had a picnic breakfast waiting for us on the boat when we got out of the water. Easily our favourite hotel ever. Can't wait to go back!
Stayed 2 nights in Jan 2018

6/10 Okay

Andrew , Sydney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
In need of a revamp
What we were looking for: Secluded, relaxing beachside resort for a young professional couple. Pros: Seaside location with lovely restaurant setting overlooking the ocean and fishpond; Spacious pool and ample deck chairs to relax bedside during the day; Attentive staff, who respond to and act on feedback; Palm tree studded grounds look great lit up at night; Plenty of restaurants in nearby Candidasa accessible by free shuttle that both the restaurants and hotel provide; Hotel arranged snorkeling trip was great. Cons: Dated-looking grounds and room fittings; 'Superior' (downstairs) and 'deluxe' (upstairs) rooms are essentially identical save for level; Neither room type has curtains, important for privacy given they all look out onto the pool (management tell me these are to be installed); Cold breakfast and lunch from the in-house restaurant - cold nachos, cold eggs, cold steak - unfortunately this happened again even after we spoke to staff; Construction noise beside the pool (ocean bar being built Oct 2017); In-house restaurant expensive by Australian standards; Expensive hotel washing service unable to remove usual stains or smells from clothes; No usable beach to enjoy. Overall: Not what we were looking for. Hard to recommend.
Stayed 5 nights in Nov 2017
Response from Jordi - General Manager on 22 Dec 2017
Dear Andrew, We much appreciate you took the time to write about your personal experience at Alila Manggis. We love reading how much you enjoyed the seaside location, the pool and its relax atmosphere during the day, our attentive staff, and our free shuttle service. Great to know that you enjoyed the snorkeling trip as well. You would like to know that we are working on white linen privacy curtains for the lower level rooms, we already have the samples done and we will have them install soon. We have addressed your issues with our Food and Beverage team and make sure that no guests will experience such inconveniences, in fact, is very rare to have such feedback as our culinary creations and restaurant service get high compliments from our guests. Nevertheless, you shouldn't have experienced that. The bar construction is also finished, apologies for the inconvenience, we did our best to keep noise levels at a minimal volume and asked the workers to stop if our guests were disturbed. Thanks for the laundry feedback, rare as well, and we are addressed with issue with the outside vendor that does our laundry services for it not to be repeated. We would love to be given a second opportunity in the future, and see you back at Alila Manggis.

4/10 Poor

Sri, scottsdale, AZ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Vacation
1. This hotel is / hours away in a rural area with little nearby activity 2. There is only one restaurant for breakfast and dinner 3. This is Ocean front and not beach front 4. Pricey for the status of the place 5. Rooms r small and bathroom needs work
Stayed 3 nights in Sep 2017

8/10 Good

Steve, Sydney AU

Liked: Cleanliness, staff & service
Well used facilities with excellent staff
Staff were very kind and friendly. We got an offer to stay last night at Alila Ubud which was relley fun. Facilities were Well maintained but old. Air conditioner was weak and noisy. On Expedia web site, transport service between airport was "US$45 for round trip" but actually charged the amount for one way.
Stayed 6 nights in Aug 2017

8/10 Good

clare, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in east Bali
The Alila Manggis is an older hotel on the seafront (no beach) with lovely established gardens and very good staff. The rooms are simple and quite sparse - nice but not large or luxurious but they have everything you need. All rooms look out onto the lovely pool. The food was generally good but we were very disappointed in the Balinese BBQ night when there were just too many guests in the restaurant - cold food, very poor service and not good value. Spa treatments were very good, but be careful with the spa escape package - it was the only item anywhere in the hotel that we saw that was priced in US dollars and not Rupiah - not sure why!
Stayed 4 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
3 Star Hotel!
I was initially booked into this hotel for a few evenings... however after the first night I was awarded a full refund. We were upgraded to a "deluxe" room which included air conditioning that is preset by the hotel to not go below 23 degrees, which made sleeping an uncomfortable experience especially as the room is right next to a stagnant water pool and the bathroom window had a gap that allowed the mosquitos to access the room freely. The rooms also look quite old (there were various cracked floor tiles) and offer no real privacy unless you wish to close the curtains (which are basically solid wood doors over the windows). Despite wifi being advertised with the room there was none! except for 1mb download speed and when questioned with the staff they said the speed was low in the area. The facilities are average with space by the pool or dine at the hotel's restaurant. Unfortunately if you want to relax elsewhere in the resort there is nowhere else to stay unfortunately unless you count the lobby. The view from the "beach" is of massive tankers on the horizon and a burnt out shrine covered in tarpaulin, I use the term beach loosely as the stretch of beach is tiny and visually in accessible from the hotel itself. On the plus side the food was pretty good when compared to other resorts. But that was about it.....
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly Serene and Beautiful Setting!
Amazingly serene and beautiful setting on East coast of Bali; simple rooms with super comfortable beds and wonderful sea and pool views from large balconies or ground terraces. Breakfasts and dinners were of a very high standard and served by super friendly staff. Meet and greet at the airport was more like Hide and Seek - but I have forgiven them for that slip up! Overall very good value especially given the great rate I got on Hotels.com
Stayed 5 nights in Jul 2017
Dear traveler, Thanks for you Amazingly Serene and Beautiful Review. We love reading that you enjoyed the best of what the East coast has to offer and that you appreciated the views and the tranquility of our Deluxe rooms. Indeed, our food creations of our culinary team is something most of our guests love to enjoy, thanks for recognizing it! Apologies for the Hide and Seek game on arrival! DPS can be extremely busy at times... Thanks again and looking forward to welcome you back!

6/10 Okay

james, melb

Liked: Staff & service
old hotel
very dated old hotel. really old air conditioning that was very noisy. great food and service.

10/10 Excellent

Rachel, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel in a part of Bali more reminscent of the old Bali.

10/10 Excellent

David, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet retreat in East Bali
We really enjoyed our stay at the Alila Manggis, the staff were excellent, the meals were very good value and the breakfast a great way to start a very relaxing holiday. Nothing was too much trouble for the very friendly, (but not overbearing) staff, special dietary requirements were catered for and they were happy to arrange excursions and tours as required. We used the free bikes to explore the local area, and walked the beach and local streets taking in the environment and local culture. The overall ambience is one of relaxation with most of the guests there for the same reason.

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, room comfort
Bali wedding
Our friends got married at Alila Manggis so we chose to stay at the resort. The deluxe suite was spacious, incredibly clean and had an amazing view of the resort's grounds and ocean. The staff were extremely friendly and attentive. We couldn't fault this place and were sad to leave.

10/10 Excellent

Glenda, Wombarra NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alila Dream
An amazing ambience at this hotel. My daughter and I were treated like royalty. The service was far superior to any of our stays on the island. The restaurant food was 5 star quality. The Alila Living shop was just beautiful and the costumer service was excellent.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquility, cuisine and fun programs - the best.
If you need to have the total package of a culinary experience, water sports, tours and resort life...this is your place. I enjoyed the stress free pampering of a well trained staff and nice facilities.

6/10 Okay

Patricia

Liked: Cleanliness, staff & service

10/10 Excellent

Benjamin, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
A really nice hotel with nice grounds and surroundings, lots of interesting activities and lovely staff.

8/10 Good

sybil, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel overlooking pool and beach
We had an upstairs bedroom which I would recommend as it has a better view and has a day bed on the verandah and we found ourselves spending a lot of time there. The room is well finished and the bed extremely comfortable. Generally the food was excellent, but the fruit was sometimes surprisingly tasteless. The spa was beautifully situated overlooking the beach, a screen allowing the fresh air and sounds of the pounding waves to penetrate the room. I had a pedicure and a Balinese massage, both excellent. The ample pool is important as the beach is sometimes nonexistent owing to the high tides and the sea is not always inviting to swim in.

10/10 Excellent

michael , melbourne australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
This was our second stay at the Alila Manggis. This is a lovely hotel, beautiful grounds with a great outlook. Nice pool, terrific restaraunt, rooms are very nice, well equiped, all with ocean views (get a room on the second floor). The staff are wonderful, friendly, helpful, and knowledgable. My partner was sick during our stay and they bent over backwards to be helpful. We will definitely be back.

10/10 Excellent

Richard, Ballston Lake, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very relaxing place to be
We spent one night here and enjoyed our time. The room was clean and spacious, the staff friendly and efficient and the pool was very nice. I would definitely recommend the Alila Manggis.

10/10 Excellent

Heidi, SF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Boutique Hotel
Beautiful grounds and a lovely hotel to just chill out, with excellent service. Not much around (for walking/wandering) but there is a shuttle into "town" (not much there either - good to grab toiletries, eat out a couple times or get a cheaper massage). Definitely splurge for the upstairs rooms as the patio is much better for lounging, but the lower rooms give you super easy access to the pool and still have nice views. We ate at the hotel many more times than I would have expected because it is really that delicious.

8/10 Good

MA. KARINA, Philippines

Liked: Cleanliness, staff & service, room comfort
Quiet getaway, East of Bali
We enjoyed our stay at Alila. The serene and quiet ambieance were perfect for our R &R. We did not join any hotel activities. Swimming, sitting by the pool and simply watching the sea were enough. The room needs a facelift though, door locks were quite tight and the airconditioning not cool enough.

10/10 Excellent

Sesa, JAKARTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World Class service
The Staff was professional and superb.the privacy of this hotel is remarkable.

10/10 Excellent

Tania, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Tired
Friendly but needs radical refurbishment and not a luxury hotel. Poor quality restaurant and pricey food and drinks. Not recommended.

10/10 Excellent

Tawnia, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for romantic getaway.
This is my second visit to this property and I absolutely love the serene atmosphere. Staff was kind enough to serve our breakfast poolside which truly added to our experience. There is no real beach access and this property might be a little slow for those looking for more action but for a romantic getaway, it is perfect. We spent hours on our veranda, overlooking the pool and the sea. Would defintely return.

10/10 Excellent

KY, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoughtful well-designed place near the sea
We had an amazing experience with this well-designed hotel which has all the amenities and activities that one would like, eg, spa, cycling, yoga, jogging, etc all at friendly prices.... Alila ensures you will never be bored with their wide-ranging activities. We did the snorkelling trip and it was simply fantastic! The friendly, ever so helpful and chatty staff gave the stay a more human touch. A lovely experience indeed!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel - a great place to relax
We've stayed at Alila Manggis twice now. It's a fabulous place to relax and the staff are great.

10/10 Excellent

Carlo&Nico, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax and Charming
Beautiful, elegant, clean Hotel and SPA. The cook was superb and the SPA too. Every one was very helpful and gentle.

4/10 Poor

Chris, Channel Islands

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Nice hotel but a bit 'tired'
No beach but right on the sea. Nice refreshing breezes and good pool, but with minimal occupancy, it seemed that the pool facilities were fully used (what happens when they have higher occupancy?). The whole offering felt a little 'tired' although it was once a well designed very smart hotel. Rather smarter than some of the places in Candidasa, but a LOT more expensive so pretty poor value for money. Some of the staff seemed competent and friendly but this was not universal. Just one little story. At breakfast each day the chef had prepared an 'amusee bouche' in the form of three small pieces of fruit per person, each with a really interesting sauce on the top that produced a stunning flavour mix. Clever, simple idea. However, no-one thought to train the poor girl who was given the job of serving it! Consequently she was serving them face down, so the whole effect that the chef had intended was lost - such a shame. Not the girl's fault, I hasten to add, poor training! It probably tells you a lot about the place: nice people, not really thinking through their offering and still charging quite a lot by local standards. The only time we saw management was as we left - that was a bit strange too.