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Reviews of Fairfield Inn & Suites by Marriott Austin Northwest/Research Blvd

2.5 out of 5
Fairfield Inn & Suites by Marriott Austin Northwest/Research Blvd
13087 Research Blvd., Austin, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1000 reviews" "
Rating 8 - Good. 246 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 37 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yanjun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good location
Stayed 3 nights in May 2024

10/10 Excellent

Aniruddha

Stayed 5 nights in May 2024

10/10 Excellent

guangxun

Liked: Property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Nityagopal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing stay..this is my second time at this hotel..the breakfast is very good. staffs are very helpful overall its a great hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Yanjun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to choose
Stayed 1 night in May 2024

8/10 Good

Rajeev

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A request for early check in, an hour earlier than 3:00 PM check in time, was denied. We had to change our plan and reached there around 4:00 only to find that the kind of room we booked was not ready!
Stayed 1 night in May 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Feb 2024

6/10 Okay

Karen A

3 nights and my room was NEVER cleaned. Desk said it was on the list but not initialed. I thought maybe they were doing every other day and by the time I returned I didn’t want anyone to come clean. I didn’t have any door hangar out telling them not to come in.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jenifer

Stayed 3 nights in Apr 2024

10/10 Excellent

Jenifer

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Nityagopal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Joe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Apr 2024

6/10 Okay

Valerie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The breakfast area was unkept and unclean. The food that was out made us look and leave. The hotel front desk clerks were very accommodating.
Stayed 1 night in Apr 2024

10/10 Excellent

Carrie

Stayed 1 night in Apr 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Gabriella

Stayed 1 night in Apr 2024

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe. Next to highway so a bit noisy
Stayed 2 nights in Apr 2024

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lots of parking. Would have to drive to neighboring shopping center for restaurants; not walkable but close. Breakfast was very good.
Stayed 2 nights in Apr 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good if you are on a budget, not the cleanest or most modern, but it'll do.
Stayed 1 night in Apr 2024

10/10 Excellent

Ju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

phyllis, Austin

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful Staff.
Stayed 2 nights in Mar 2024

10/10 Excellent

jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Staff is great 😃
Stayed 1 night in Mar 2024

8/10 Good

Humberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, quiet stay. Do recommend!
Stayed 1 night in Mar 2024

8/10 Good

Shelia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older property but; well kept!! The highway next to it didn’t bother us! It was very clean and I slept well. It also was close to our event too!! So give this hotel a try!! We did!! Thank you Marriott!! #FairfieldInn!!
Stayed 1 night in Mar 2024

10/10 Excellent

TRANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good. I like the fruit tray and hot oatmeal.
Stayed 1 night in Mar 2024

8/10 Good

Chintan

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to go around Austin. Very central to many places.
Stayed 2 nights in Mar 2024

10/10 Excellent

Monica M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, staff was friendly, nice and quiet. I also appreciated that toiletries were provided in the hotel room as well.
Stayed 1 night in Mar 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great service!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was clean, comfortable and large enough to have privacy
Stayed 1 night in Feb 2024

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2024

8/10 Good

tamara

Stayed 3 nights in Feb 2024

8/10 Good

Monika, Booton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel sign was not lit up at all so we passed the turn into the parking lot and had to loop all the way around the highway again. Otherwise, the hotel was very clean and the room was cozy. Accommodations were great!
Stayed 1 night in Feb 2024

10/10 Excellent

Minor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were courteous, friendly and prompt to address any and all of our needs. They upgraded us to a suite when they had reserved us a room without a roll in shower like we had asked. Breakfast every morning was fairly basic but certainly nothing to complain about as it was included with the stay. Only real complaint was that we asked for housekeeping after the second night and did not recieve it. Front desk confirmed twice we were on the schedule but they did not come. Regardless they apologized and kept us in fresh towels along with anything else we needed. I would definitely stay there again.
Stayed 3 nights in Feb 2024

6/10 Okay

Shauntel

Business traveller, Travelled with family
Liked: Staff & service, room comfort
Everything was pretty average staff was super sweet only thing is I got over charged and currently waiting on refund
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower and room. Quickly replenished good breakfast when required. Great front desk, especially Daniella. Good location for us. Thoroughly enjoyed our stay!
Stayed 5 nights in Feb 2024

8/10 Good

Phan

Business traveller
Stayed 2 nights in Feb 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room great service
Stayed 1 night in Feb 2024

10/10 Excellent

Johnny

Stayed 1 night in Feb 2024

10/10 Excellent

Steven, Huffman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was tip top. Place was clean, and beds were comfy. Breakfast was good, and hsd a decent little selection.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Things in gym were broken or just gone (many of the weights), things in the room were kind of bad quality (chair was ripped)
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Brandy

Stayed 2 nights in Jan 2024

2/10 Terrible

William

Stayed 3 nights in Jan 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024