Hotel has small and compact rooms and bathrooms. The Hotel does not meet your expectations when you see that towel given to you are over used and Staff portrays a very casual approach in putting the Toiletiers in the bathroom (they try to avoid keeping any thing above soap , Unless asked)
Staff is untrained and some of them behaves casually or roughly with little sense of courtsey . You should not expect freebies like coffee / tea pouch and sugar free unless asked for.
In my case the door lock was not working , and even in closed door allows all the noises of the corridor through .
The good points was if you ask for any thing it will be provided but no standards were followed as expected from this type of hotels. Coffee Machine in the room is old type with problems of finding a suitable electric points.
Quality and taste of food is good , however the breakfast is a poor show .
This hotel is OK and can be considered if you do not have other options , But In Delhi you have better options around this place in the same budget.
No taxi was arranged despite of requests and reminders. Laundries did not come back for 2 days, which forced me to buy additional cloths. Frond desk staff and room service people are arrogant and rude. Do not even think about staying there.
The room was nice, but the bathroom was a bit outdated (but still quite functional). There didn't seem to be hot hot water (just barely warm#, and we weren't sure if we turned the switch to the water heater on correctly but didn't bother checking this out because it was nice to take a cool shower during this hot #May# time of the year.
The bed contained a very thin mattress which was too firm for our liking. After the first few nights there, our backs started to ache. This was the main drawback for us.
The staff was very nice, and they brought us two one-litre bottles of water each day along with clean towels #which could have used some "Bounce" or "Downy" to soften their texture), so that was a nice touch. Being an American, I had trouble with the fast Indian/British accent. The Wi-Fi in the room worked well.
Despite all of the car noise (people honk their horns as much as they brake), the room was very quiet. It could be due to being in the middle of the building where there was no window view.
The location was perfect for us since it was within walking distance of the metro and other places we needed to be near.
I would stay here again if they changed the bed to something much less firm.