Sundeck
Check availability

Reviews of JUFA Hotel Annaberg

3 out of 5
JUFA Hotel Annaberg
Annarotte 125, Annaberg

Reviews

8.2

Very good

Rating 10 - Excellent. 3 out of 12 reviews" "
Rating 8 - Good. 8 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

9.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Stayed 1 night in Jun 2023

4/10 Poor

Robin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Dose not recommend
Well, you can sleep there. The food sucks, it was cold and a buffe a 10 year old with an interest with food could outdo xD my mom has works in a resturant for 18 years and i have loved to cook for all of my 27 years i've been alive, and paying 22 euro per person for that is a joke, you even had to pay for coffe, most drinks where allready done and in buttles, i would say the best part of the food was the hot chocolate you hot to breakfast, witch by itself was warm milk and powder. Your 10 year old would be more happy with the food on a summer camp. We paid 269 euro for the stay for 3 people. Its about 150 more then you should pay for that standard, should be named a b&b not a hotel. I may be harsh here but i travel alot and used to stay in a camper on a plot of grass aswell as in 5 star hotels so i think i am qualified to make this statement. But it sleep, meaning you can sleep there fine just dont expect any good food or warm food depending when you show for the buffet.
Stayed 1 night in Jul 2022
Response from Jufa Team on 10 Jul 2022
I would like to thank you for taking your time and giving us your feedback. I am sorry to hear that we were not able to satisfy you. We always strive for guest satisfaction which in your case we very obviously did not achieve. Again I would like to thank you, as every critisism is of value and without feedback we will not be able to improve our service. Kind regards from Annaberg

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
view
nice & neat just chill out and enjoy the peace and quiet.
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder
War ein sehr angenehmer Aufenthalt. Sehr freundliche Bedienung.Sauber und gut durchdachte Einrichtung.(Zimmer)Das Essen am Buffet war richtig gut und es gab viel Auswahl.Meinen Kindern hat es auch richtig gut gefallen. Daumen hoch.
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

8/10 Good

Erwin

Travelled with group
Liked: Property conditions & facilities, room comfort
Gutes Konzept, Ausführung sollte perfektioniert we
Hotel gut angelegt, aber durch die offenen Räumlichkeiten zur Hütte etwas chaotisch, das Mittagsbuffet auf Schikursniveau
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Das Küchenpersonal beim Büffet spricht kein Deutsch und kann keine Fragen beantworten. An der Rezeption das Personal teilweise sehr umständlich.
Stayed 2 nights in Jul 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
alles super, nur das essen könnte besser sein...
Stayed 2 nights in Mar 2018

8/10 Good

Dietmar

Liked: Cleanliness, property conditions & facilities, room comfort
2 Jahre altes Jufa-Hotel - dementsprechend modern ausgestattet. Personal zu 90% nicht Österreicher - Kommunikation daher oft schwer und mitten in Österreich auf englisch notwendig!?! Vor allem mit Küchen-Buffet Personal.... liegt direkt an der Piste - Skigebiet sehr klein, aber für 3 Tage ausreichend.
Stayed 3 nights in Dec 2017

8/10 Good

Biljana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oväntat stop
Hotellet låg mitt i skogen på ett berg. Bra för utomhus aktiviteter inte mycket annat. Hotellet har vattenlek och spa inomhus, ganska bra anpassat för barn och familjen, rummen var så bra designat attdom var underbara och hotellet är nybyggd.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort