Exterior

Reviews of ibis budget Amsterdam Airport

2.5 out of 5
ibis budget Amsterdam Airport
Schipholweg 185, Badhoevedorp

Reviews

8.0

Very good

Rating 10 - Excellent. 519 out of 1321 reviews" "
Rating 8 - Good. 467 out of 1321 reviews" "
Rating 6 - Okay. 196 out of 1321 reviews" "
Rating 4 - Poor. 81 out of 1321 reviews" "
Rating 2 - Terrible. 58 out of 1321 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea, Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Ibis Budget. The free breakfast and shuttle made up for the small room.
Stayed 2 nights in May 2024
Response from Jody Brink, Hotel Manager on 25 May 2024
Beste Andrea, Bedankt voor uw feedback.We are delighted to hear that the breakfast and shuttle service contributed positively to your experience with us. Your commendation on our hotel's cleanliness and condition is truly rewarding for our team, and we are glad that you were satisfied with the service provided.While you noted the room size, we hope that the efficient design and amenities ensured a comfortable and convenient stay. At ibis Budget Amsterdam Airport, we strive to offer a smart choice for economy accommodation, with a focus on essential comforts and accessibility to both the airport and the city centre.Your positive remarks are a wonderful encouragement for us to continue delivering the high standards of hospitality that our guests value.Met vriendelijke groet en graag tot ziens,Jody Brink, Hotel Manager

8/10 Good

Roberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Missing some food and drinks
Stayed 1 night in May 2024
Response from Jody Brink, Hotel Manager on 23 May 2024
Dear Roberto, Thank you for taking the time to review your stay.We are pleased to hear that our service met your expectations and that you found our hotel condition and room cleanliness to your satisfaction.We regret to hear that the availability of food and drinks did not meet your needs. While our hotel does not feature a bar or minibar, guests can enjoy the restaurant at the neighbouring Ibis Schiphol Amsterdam Airport for a variety of dining options. Additionally, our vending machines provide a selection of snacks and beverages for your convenience.As for room amenities, we strive to offer a comfortable and functional environment that aligns with our brand's economy and value focus. We regret if this aspect did not fully meet your expectations.We are looking forward to welcoming you again. All the best!Jody Brink, Hotel Manager

8/10 Good

Rebecca M

Liked: Cleanliness, staff & service, property conditions & facilities
Small but efficient, would board again
Stayed 1 night in May 2024
Response from Jody Brink, Hotel Manager on 22 May 2024
Dear Rebecca, We would like to thank you for this review about your recent experience in our hotel.It is gratifying to learn that you found our rooms to be clean and efficient, reflecting our commitment to providing a comfortable stay for our guests. We are also proud to receive your commendation on the hotel's condition, which is a testament to the recent renovations ensuring modern comforts for our visitors.Furthermore, we are thrilled to know that our service met your expectations, as our team at ibis Budget Amsterdam Airport strives to deliver exceptional care to each and every guest.We hope to welcome you back. Best wishes,Jody Brink, Hotel Manager

2/10 Terrible

Maribel

Stayed 1 night in Feb 2024
Response from Jody Brink, Hotel Manager on 23 May 2024
Dear Maribel,Thank you for taking the time to share your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope to be able to welcome you back for an improved stay.Kind regards,Jody Brink, Hotel Manager

6/10 Okay

George

Travelled with family
Room very small; sheets did not fit the bed
Stayed 2 nights in May 2024
Response from Jody Brink, Hotel Manager on 23 May 2024
Dear George, Thank you for taking the time to review your stay.We regret to hear that the room size did not meet your expectations. Our rooms are designed to be compact and efficient, catering to the needs of travelers seeking convenience and value. We also apologize for the issue with the bed sheets. This is certainly not reflective of the high standards we strive for at our hotel. Rest assured, we are looking into this matter to ensure it is an isolated incident.Despite these aspects, we are pleased to have provided you with a strategic location next to Amsterdam Airport and a comfortable connection to the city center via the bus stop across the road.We are looking forward to welcoming you again. All the best!Jody Brink, Hotel Manager

10/10 Excellent

Nancy

Travelled with family
Very good for the price.
Stayed 1 night in May 2024
Response from Jody Brink, Hotel Manager on 23 May 2024
Dear Nancy,Thank you for such a positive review.We are delighted to read that your time with us was enjoyable and that you found our rates competitive.It would be our pleasure to have you return on another occasion. Very best wishes,Jody Brink, Hotel Manager

6/10 Okay

Peter, Sydney

Travelled with family
Liked: Cleanliness, staff & service
Like: Property had free shuddle to and from airport. Dislike: No bathroom privacy, shower is open to room, toilet enclosed but no sink. Breakfast not included.
Stayed 2 nights in May 2024
Response from Jody Brink, Hotel Manager on 23 May 2024
Dear Peter, Thank you for taking the time to review your stay.We are pleased to hear that you appreciated our complimentary shuttle service to and from the airport, ensuring convenience for your travels.However, we regret to hear your concerns regarding bathroom privacy and the room amenities. Please note that our hotel design focuses on functional, budget-friendly accommodation, and we are always looking for ways to improve our guest experience within those parameters. We also understand that the absence of an inclusive breakfast may have been an inconvenience and we would like to remind you that we offer an early-start breakfast option from 4:00 AM to cater to our guests' needs before their travels.It is gratifying to learn that you found our room cleanliness to be up to standard and our service satisfactory. We continually strive to maintain a high level of cleanliness and guest service.We are looking forward to welcoming you again. All the best!Jody Brink, Hotel Manager

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport. Quiet.
Stayed 1 night in May 2024
Response from Jody Brink, Hotel Manager on 23 May 2024
Dear Maureen,Thank you for such a positive review.It's wonderful to hear that you found the proximity to the airport convenient and experienced the tranquility we strive to provide for our guests. Our team takes great pride in maintaining the cleanliness and overall condition of ibis Budget Amsterdam Airport, and your recognition of our efforts is truly valued.While we are pleased that you were satisfied with most of our room amenities, we acknowledge that there's always room for improvement. We are continuously working to enhance our guest experience and your feedback is an essential part of this process.It would be our pleasure to have you return on another occasion. Very best wishes,Jody Brink, Hotel Manager

6/10 Okay

Loreta

Travelled with family
Room is tight
Stayed 2 nights in May 2024
Response from Jody Brink, Hotel Manager on 21 May 2024
Dear Loreta, We would like to thank you for this review about your recent experience in our hotel.Please do not hesitate to bring any concerns to our attention at the time, our team are always on hand to ensure your comfort. We do have some rooms that are larger than others and would have been happy to assist in finding you one that better suited your needs, subject to avaialbility.We hope to welcome you back. Best wishes,Jody Brink, Hotel Manager

8/10 Good

Marites

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place to stay for early flights, shuttle service on time.
Stayed 1 night in May 2024
Response from Jody Brink, Hotel Manager on 21 May 2024
Dear Marit,Thank you for such a positive review.We are delighted to hear that our shuttle service was convenient for your travel needs and that it operated punctually for your early flight.Your commendations on our room cleanliness, overall hotel condition and the amenities we offer are greatly appreciated. It is rewarding for us to know that our efforts in providing a comfortable and functional environment have been recognized.Furthermore, we are especially proud of the service our team provided, ensuring a 100% satisfaction during your visit. Our staff consistently strives to deliver the exceptional service that ibis Budget Amsterdam Airport is known for.We thank you for choosing us for your accommodation needs and are pleased that you experienced a pleasant stay. Our location, adjacent to the airport and with a 24/7 bus connection to the city centre, is indeed ideal for travelers looking to explore Amsterdam or for those catching flights.It would be our pleasure to have you return on another occasion. Very best wishes,Jody Brink, Hotel Manager

10/10 Excellent

Donna

Stayed 1 night in May 2024
Response from Jody Brink, Hotel Manager on 21 May 2024
Dear Donna,Thank you for such a positive review.It's great to hear that you had an enjoyable stay.It would be our pleasure to have you return on another occasion. Very best wishes,Jody Brink, Hotel Manager

6/10 Okay

Debbie

Liked: Amenities
Disliked: Property conditions & facilities
At 4:20 am there is suddenly a loud noise outside my room. After now being fully awake just before a long international trip overseas my sleep has been disturbed. Turns out my air conditioner was making this racket! Had to change settings to figure this out. The noise made it sound like someone was drilling to get inside. The room also has other issues that need attending. The room floor became full of water after my shower as the shower door will not stay shut. The plastic drain mechanism in shower is also broken. Drainage is fine but this kind of thing shouldn’t happen.
Stayed 1 night in May 2024
Response from Jody Brink, Hotel Manager on 21 May 2024
Dear Debbie, We would like to thank you for this review about your recent experience in our hotel.We are glad to hear that you appreciated the room amenities provided during your stay.However, we sincerely regret that your experience was marred by unexpected noise from the air conditioning unit. We understand how important a quiet environment is for a restful night, especially before a long trip. Additionally, it is concerning to hear about the issues you faced with the shower door and drain mechanism. Our guests' comfort is of utmost importance to us, and we are sorry for any inconvenience caused. Rest assured, our team regularly checks all facilities to ensure they are up to standard and we will look into these matters with the utmost attention.Despite these issues, we hope the convenient location next to the airport and the free shuttle service provided were beneficial to you. We take pride in the recent renovations made to our hotel and in offering essential services such as early breakfast and free WiFi to enhance our guests' experiences.We hope to welcome you back. Best wishes,Jody Brink, Hotel Manager

10/10 Excellent

Phebe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Jody Brink, Hotel Manager on 18 May 2024
Beste Phebe,Hartelijk dank voor deze uitstekende score!Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Tot weerziens.Jody Brink, Hotel Manager

8/10 Good

Lina

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was good.
Stayed 2 nights in May 2024
Response from Jody Brink, Hotel Manager on 18 May 2024
Dear Lina,Thank you for such a positive review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,Jody Brink, Hotel Manager

6/10 Okay

Donte

Stayed 1 night in Apr 2024
Response from Jody Brink, Hotel Manager on 21 May 2024
Beste gast,We waarderen het dat u de tijd nam ons te beoordelen.We zouden graag weten hoe we uw ervaring kunnen verbeteren. We horen graag uw feedback.Met vriendelijke groet en hopelijk tot een volgende keer,Jody Brink, Hotel Manager

6/10 Okay

Jian

The hotel is about 10 minutes driving to the airport. It is convenient. The room is extremely small.
Stayed 1 night in Apr 2024
Response from Jody Brink, Hotel Manager on 19 May 2024
Dear Jian, We would like to thank you for this review about your recent experience in our hotel.We are pleased to hear that you found our location convenient for airport travel. However, we apologize if the room size did not meet your expectations. Our compact rooms are designed to provide essential comfort at a budget-friendly price. We regret any inconvenience this may have caused. We are always striving to maintain high standards of cleanliness and hotel condition, and we will share your scores with our housekeeping and maintenance teams to ensure our quality is consistent. We also want to assure you that our team is committed to providing excellent service and we hope that we can demonstrate this to you upon your next stay.We hope to welcome you back. Best wishes,Jody Brink, Hotel Manager

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with free airport shuttle. The room is a little cramping but not a deal breaker at all. The only downside I would say is that the bunker bed wasn’t made and sheet was a little dirty.
Stayed 1 night in Apr 2024
Response from Jody Brink, Hotel Manager on 18 May 2024
Dear Jerry, Thank you for taking the time to review your stay.We are glad to hear that the convenient location of ibis Budget Amsterdam Airport and our complimentary shuttle service met your expectations and contributed positively to your stay.However, we regret to hear about your concerns regarding the room size and the condition of the bunker bed. Please rest assured that the comfort and satisfaction of our guests are our top priorities, and we are disappointed to learn that we fell short in this instance. We also apologize for the oversight in room cleanliness, and we take your comments seriously as they help us to improve our services.It pleases us to know that you found the overall condition of our hotel to be satisfactory and that our staff's service was up to the mark. We are committed to ensuring that each guest enjoys a pleasant and comfortable stay with us.We are looking forward to welcoming you again. All the best!Jody Brink, Hotel Manager

8/10 Good

Annelies

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Shuttle bus convenient but overcrowded and almost dangerous driving, with speeds of 85 on 70 lanes with a bus filled to the brim. No explanation where to go out or what to do. Service and friendliness of some Dutch should improve in the service industry.
Stayed 1 night in Apr 2024
Response from Jody Brink, Hotel Manager on 18 May 2024
Dear Annelies, We would like to thank you for this review about your recent experience in our hotel.We are pleased to hear that you found the cleanliness of our rooms to be of a high standard and that the overall condition of ibis Budget Amsterdam Airport met your expectations. Our team works diligently to maintain a clean and comfortable environment for all our guests.However, we regret to hear about your experience with the shuttle bus service. Please rest assured that guest safety is our top priority, and we will look into the matter to ensure our service provider upholds the safest driving practices. We apologize for any inconvenience and confusion regarding the shuttle bus directions; we strive to provide clear instructions for all our services. Your comments regarding the friendliness of our staff are taken seriously; delivering courteous and professional service is essential to us, and we will focus on further training in this area.Our rooms are thoughtfully equipped with amenities that aim to meet the basic needs of our guests while offering affordability and convenience, such as free WiFi and comfortable bedding. We regret if these did not meet your personal expectations. We are committed to providing a pleasant stay for all our guests and value all feedback that helps us improve our offerings.We hope to welcome you back. Best wishes,Jody Brink, Hotel Manager

10/10 Excellent

ellyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and clean. Accommodating staff.
Stayed 1 night in Apr 2024
Response from Jody Brink, Hotel Manager on 18 May 2024
Dear Ellyn,Thank you for such a positive review.We are thrilled to hear that our exceptional team made a difference during your stay, and that you appreciated their helpfulness and friendly service. It's also great to know that you found your room to be impeccably clean and well-maintained, with all the necessary amenities.It would be our pleasure to have you return on another occasion. Very best wishes,Jody Brink, Hotel Manager

6/10 Okay

Noel

Nothing
Stayed 1 night in Apr 2024
Response from Jody Brink, Hotel Manager on 18 May 2024
Beste Noel,Spijtig dat uw verblijf niet naar tevredenheid was. We hadden graag geweten wat we kunnen verbeteren om u een betere ervaring te bieden.Wij waarderen uw feedback en hopen u een volgende keer opnieuw van dienst te kunnen zijn.Jody Brink, Hotel Manager

10/10 Excellent

Olga

Stayed 1 night in Apr 2024
Response from Jody Brink, Hotel Manager on 18 May 2024
Beste Olga,Hartelijk dank voor deze uitstekende score!Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Tot weerziens.Jody Brink, Hotel Manager

8/10 Good

oleg

Stayed 1 night in Apr 2024
Response from Jody Brink, Hotel Manager on 10 May 2024
Dear Oleg,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Jody Brink, Hotel Manager

10/10 Excellent

Clifton

Stayed 1 night in Apr 2024
Response from Jody Brink, Hotel Manager on 10 May 2024
Dear Clifton,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Jody Brink, Hotel Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Jody Brink, Hotel Manager on 10 May 2024
Beste Mark, Hartelijke dank voor deze enthousiaste beoordeling.Het verheugt ons dat u tevreden was over de netheid van uw kamer en dat uw verblijf bij ons naar wens was.Graag tot een volgende keer!Met vriendelijke groeten,Jody Brink, Hotel Manager

10/10 Excellent

Charlie

Stayed 3 nights in Apr 2024
Response from Jody Brink, Hotel Manager on 18 May 2024
Dear Charlie,Thank you for such a great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to a return visit from you in the future.Best wishes,Jody Brink, Hotel Manager

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer friend and open to our car needs for our trip
Stayed 1 night in Apr 2024
Response from Jody Brink, Hotel Manager on 16 Apr 2024
Dear Allison, Thank you for taking the time to share your review with us.We are delighted to hear that our efforts in maintaining impeccable room cleanliness have been recognized in your feedback. Our team is also thrilled to know that the condition of our hotel met your expectations, reflecting the high standards we strive for. It is particularly rewarding to learn that you were satisfied with the level of service provided during your stay. Furthermore, we are glad that the amenities in your room contributed to a comfortable and enjoyable experience.It would be a pleasure to have you return on a future occasion.Best wishes,Jody Brink, Hotel Manager

6/10 Okay

Rajesh, San Fernando

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jody Brink, Hotel Manager on 17 Apr 2024
Dag Rajesh,Dank u vriendelijk voor uw recensie.We zouden graag weten hoe we uw ervaring kunnen verbeteren. We horen graag uw feedback.Hartelijke groet,Jody Brink, Hotel Manager

4/10 Poor

Sinhy

Stayed 1 night in Apr 2024
Response from Jody Brink, Hotel Manager on 17 Apr 2024
Beste gast,Bedankt voor uw beoordeling.Spijtig dat uw verblijf niet naar tevredenheid was. We hadden graag geweten wat we kunnen verbeteren om u een betere ervaring te bieden.Met vriendelijke groeten,Jody Brink, Hotel Manager

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
As a solo traveler I felt safe. The property was very clean and the staff was very nice. Close to the airport and public transit. The shuttle to and from the airport was very helpful and ran on a regular schedule. Only downside was you could hear the mechanicals of the building at night. Woke me out my sleep a few times. But other than that, I had a pretty good stay.
Stayed 5 nights in Mar 2024
Response from Jody Brink, Hotel Manager on 6 Apr 2024
Dear Rebecca,Thank you for taking the time to share your experience.We're delighted to hear that you felt safe and found our hotel to be very clean, which is a testament to our commitment to high standards.It's wonderful to know our staff made a great impression and that you appreciated the convenience of our location near the airport and public transit, along with the helpfulness of our regular shuttle service.We do apologize for any disturbance caused by the mechanical noises at night and appreciate you bringing this to our attention. Rest assured, we strive to provide a tranquil environment for all our guests.We do hope to have the opportunity to welcome you back in the future. Best regards,Jody Brink, Hotel Manager

10/10 Excellent

Thuriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jody Brink, Hotel Manager on 6 Apr 2024
Dear Riana,Thank you for taking the time to let us know your opinion of your recent stay.We are pleased that we were able to meet your expectations.We look forward to welcoming you again. Best regards,Jody Brink, Hotel Manager

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Roome is extremely small.
Stayed 1 night in Feb 2024
Response from Jody Brink, Hotel Manager on 4 Apr 2024
Dear Ivan, Thank you for taking the time to share your experience with us.Your remarks regarding the room size are noted, though we hope the efficient design of our accommodation, as part of the ibis Budget Amsterdam Airport ethos for smart, economy lodging, still provided the comfort needed for your stay. We are, however, delighted to hear that you found our hotel to be in impeccable condition and that you received excellent service from our dedicated team. Cleanliness is a top priority for us, and your positive feedback on this aspect is greatly appreciated.We hope to have the opportunity of welcoming you back in the future. Best regards,Jody Brink, Hotel Manager

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and nice
Stayed 1 night in Mar 2024
Response from Jody Brink, Hotel Manager on 20 Apr 2024
Dear Linda,Thank you for such a positive review.We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible.It would be our pleasure to have you return on another occasion. Very best wishes,Jody Brink, Hotel Manager

10/10 Excellent

Yunhong

Liked: Cleanliness, staff & service, property conditions & facilities
Room is small but Super neat and clean. It would be better if the hotel can provide hair dryer for the guests
Stayed 1 night in Mar 2024
Response from Jody Brink, Hotel Manager on 20 Apr 2024
Dear Guest, Thank you for reviewing your recent experience.We are delighted to hear that you found your room to be impeccably clean and our hotel well-maintained. Our team works diligently to ensure a comfortable and welcoming environment for our guests. We appreciate your feedback regarding the hair dryer; while we do not have them readily available in the rooms, we are always happy to provide one upon request at the reception. While our rooms are designed to be compact and efficient, ensuring affordability and practicality, we understand that space is important to our guests and we strive to make their stay as comfortable as possible within that framework. Thank you for acknowledging the service provided by our staff. We aim to offer a high standard of hospitality and it is encouraging to know that we are on the right track.We hope to welcome you back. All the best.Jody Brink, Hotel Manager

10/10 Excellent

Hossein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In was very fast, small rooms but enough for an overnight stay. Shuttle coming in was great but going back to airport was full and we had to take Uber.
Stayed 1 night in Mar 2024
Response from Jody Brink, Hotel Manager on 4 Apr 2024
Dear Hossein,Thank you for sharing your experience with us.We're delighted to hear that the check-in process met your expectations and that our rooms comfy environment for your overnight stay. Our team works diligently to ensure a seamless arrival experience for our guests. However, we regret to hear about the inconvenience faced with our shuttle service back to the airport. The shuttle service is indeed a complimentary amenity as our aim is to provide convenient transportation for our guests. It's unfortunate that you had to resort to alternative means of transport, and we appreciate you bringing this to our attention.Nevertheless, we're pleased to note your high satisfaction with the cleanliness of our hotel, the overall condition, and the service provided by our team.We hope that you will stay with us again in the future. Best regards,Jody Brink, Hotel Manager

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
I needed a hotel close to.the airport with transport and Ibis budget delivered that at a good price. The room was very clean and the bed super comfy. Great for my needs.
Stayed 1 night in Mar 2024
Response from Jody Brink, Hotel Manager on 4 Apr 2024
Dear Mark,Thank you very much for your kind review.We're thrilled to hear that our location conveniently close to the airport and the transport facilities met your needs effectively. It's gratifying to know that you found comfort in our clean rooms and the Sweet Bed by ibis, designed to offer a restful night's sleep. Your acknowledgment of our cleanliness and service is much appreciated and reflects our team's dedication to ensuring a pleasant stay for our guests.We look forward to seeing you again.Best wishes,Jody Brink, Hotel Manager

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
It was a very basic hotel and good for an overnight stay. No phone in the guest rooms.
Stayed 1 night in Mar 2024
Response from Jody Brink, Hotel Manager on 20 Mar 2024
Dear Cheryl, Thank you very much for your review.We're glad to hear that you found our hotel suitable for an overnight stay and appreciated the cleanliness and service provided. It's our aim to offer convenient and comfortable accommodations, especially with features such as our early breakfast service from 04:00 AM and free shuttle to the airport. We take note of your observation regarding room amenities, and while we strive for simplicity and affordability, our guests' comfort remains a top priority. Our hotel is designed with the modern traveler in mind, which includes triple-glazed windows that can be opened for fresh air, ensuring a quiet environment inside the rooms.We do hope to be able to welcome you back in the future. Kindest regards,Jody Brink, Hotel Manager

10/10 Excellent

Guillermo, North las vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very nice and helpful, room was comfortable for one night before catching a flight next morning. Restaurants should accept cards not only cash.
Stayed 1 night in Mar 2024
Response from Jody Brink, Hotel Manager on 19 Mar 2024
Dear Guillermo,We thank you for sharing your experience with us.We are delighted to hear that our staff made a positive impression and that you found the room comfortable for your stay before your flight. It is our aim to provide a convenient and welcoming environment for our guests, especially with our 24-hour reception and early breakfast options starting from 04:00 AM. We take note of your comment regarding payment options at restaurants. While our hotel amenities, as detailed in the information provided, include payment by credit or debit card only, we regret any inconvenience this may have caused you and appreciate your feedback as it helps us improve our guest experience.We look forward to welcoming you back on a future occasion.Best regards,Jody Brink, Hotel Manager

10/10 Excellent

Coraima desire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Small but comfortable
Stayed 1 night in Mar 2024
Response from Jody Brink, Hotel Manager on 19 Mar 2024
Dear Desire,Thank you for taking the time to share your review.We're thrilled to hear that you found your room comfortable and appreciated the cleanliness and overall condition of our hotel. Our team is committed to providing a cozy and well-maintained environment, so it's rewarding to know these efforts resonated with you. While we understand that you found the room amenities to be less than perfect, we hope our commitment to service and the additional facilities like our early breakfast options and free airport shuttle added value to your stay.We hope that we may have the opportunity to welcome you back in the future.Best regards,Jody Brink, Hotel Manager

8/10 Good

ellyn

Liked: Cleanliness, staff & service, property conditions & facilities
Small room, no frills, very clean, Danish minimalism, easy transportation to/from airport.
Stayed 1 night in Mar 2024
Response from Jody Brink, Hotel Manager on 17 Mar 2024
Dear Ellyn,Thank you for sharing your review.We're delighted to hear that you found your room to be immaculately clean, reflecting our commitment to cleanliness and our daily housekeeping service. It's also great to know that you appreciated the easy transportation options, such as our complimentary airport shuttle service and the nearby bus stop providing round-the-clock connections to the city centre. However, we noted your comment about the room being small and want to highlight that our rooms are designed to be compact and efficient, offering a smart choice for budget-conscious travelers while ensuring comfort with our Sweet Bed by ibis.We hope to have the opportunity of welcoming you back. All the best,Jody Brink, Hotel Manager

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small but clean
Stayed 1 night in Mar 2024
Response from Jody Brink, Hotel Manager on 17 Mar 2024
Dear Alexander,Thank you for taking the time to share your review.We're delighted to hear that you found our service to be excellent and that the cleanliness of our rooms met your expectations. Our team takes great pride in maintaining a high standard of service and ensuring that our rooms provide a comfortable stay for all our guests. We understand that the size of the room was a concern for you. While our rooms are designed to be compact and efficient, reflecting our status as a smart choice economy hotel, we aim to provide all the necessary amenities for a pleasant and convenient stay.We hope to have the pleasure of seeing you again in the future.Best wishes,Jody Brink, Hotel Manager

6/10 Okay

Nam Hai, Montreal

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Jody Brink, Hotel Manager on 17 Mar 2024
Dear Guest,Thank you for taking the time to provide us your feedback.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We would love to welcome you back in the future. Kind regards,Jody Brink, Hotel Manager

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay and close to the airport.
Stayed 2 nights in Mar 2024
Response from Jody Brink, Hotel Manager on 11 Mar 2024
Dear Briana,Thank you for sharing your review.We're delighted to hear that our proximity to the airport contributed positively to your stay. It's wonderful to know that the cleanliness of our rooms and the overall condition of our hotel met your expectations. Additionally, we're glad that you found our service to be excellent; our team strives to provide a welcoming and efficient experience for all our guests.We look forward to the opportunity to welcome you back for another memorable stay. Warm regards,Jody Brink, Hotel Manager

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and efficient, great Breakfast with lots of choices. Loved the Airport shuttle which was amazing and free which allowed us frequent access to Amsterdam Center
Stayed 2 nights in Mar 2024
Response from Jody Brink, Hotel Manager on 9 Mar 2024
Dear Michael,It was a pleasure to receive this kind review of your time with us.We're thrilled to hear that the breakfast selection met your expectations and provided a great start to your day. It's also wonderful to know that our complimentary airport shuttle service enhanced your travels, ensuring easy access to Amsterdam's vibrant city centre. We appreciate your kind words regarding the cleanliness of our hotel and the high level of service provided by our team.We look forward to welcoming you back. Best wishes,Jody Brink, Hotel Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Disliked: Amenities
Just the basics, which is fine. Not much around here except a McDonalds 2 blocks away. No hot food served at the hotel, but sister priority across the street has food options, but extremely expensive.
Stayed 1 night in Mar 2024
Response from Jody Brink, Hotel Manager on 9 Mar 2024
Dear Richard,Thanks for taking the time to provide feedback about your time at our hotel.We're pleased to hear that you found our hotel to provide the essentials and appreciated the cleanliness of your room, as well as the service provided by our team. Our aim is always to offer a comfortable stay at a great value, right next to Amsterdam Airport. We note your comments on the hotel condition and room amenities; while we may not have extensive amenities in the rooms themselves, we're glad to be able to offer conveniences like early breakfast options from 4:00 AM and a 24/7 free shuttle service to the airport for our guests' travel needs. We understand that dining options are important, and while we do not serve hot food on-site, we provide an array of choices at our neighboring sister property for a range of budgets.We look forward to welcoming you back in the future.Best wishes,Jody Brink, Hotel Manager

10/10 Excellent

Diana

Stayed 1 night in Feb 2024
Response from Jody Brink, Hotel Manager on 4 Apr 2024
Beste Diana,Dank u voor uw mooie beoordeling.Het verheugt ons dat u een fijn verblijf heeft gehad in ons hotel.Met vriendelijke groet,Jody Brink, Hotel Manager

10/10 Excellent

Emmanuel Harry

Travelled with partner
Liked: Amenities
Very helpful
Stayed 3 nights in Feb 2024
Response from Jody Brink, Hotel Manager on 28 Feb 2024
Dear Emmanuel,Thank you very much for this kind review.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We hope to welcome you back.Best wishes,Jody Brink, Hotel Manager

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jody Brink, Hotel Manager on 28 Feb 2024
Dear Mohammed,Thank you so much for your positive feedback following your stay.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to welcoming you again soon.Best wishes,Jody Brink, Hotel Manager

8/10 Good

Calum

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in decent condition and staff were perfectly friendly. The sheets had a couple holes in and the toilet in our room was very small but apart from that it was a good place to stay. There is also a free transfer directly from the airport.
Stayed 4 nights in Feb 2024
Response from Jody Brink, Hotel Manager on 28 Feb 2024
Dear Calum,Thank you for taking the time to review your stay.We're glad to hear that you found our staff friendly and our shuttle service convenient for your travel needs. It's wonderful to know that our proximity to the airport added value to your stay. We take pride in maintaining our property and are pleased that you recognized its decent condition. However, we're sorry to hear about the issues you encountered with the bedding and the size of the toilet. While our rooms are designed to be compact and efficient, we apologize if they did not meet your expectations. Our housekeeping team is dedicated to providing clean and comfortable accommodations, and we regret any oversight that may have occurred. We're also delighted that our hotel's cleanliness and overall condition met with your satisfaction to a large extent.It would be a pleasure to welcome you again. Best regards,Jody Brink, Hotel Manager

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vic ludouj
Stayed 1 night in Feb 2024
Response from Jody Brink, Hotel Manager on 28 Feb 2024
Beste Peter,Hartelijk dank voor deze uitstekende score.We zijn verheugd te horen dat u de netheid van uw kamer, de staat van ons hotel, de service en de voorzieningen in uw kamer op prijs stelde. Het is fijn te vernemen dat ons team en onze faciliteiten hebben bijgedragen aan een aangenaam verblijf. Uw erkenning van de inspanningen van ons personeel en de kwaliteit van onze kamers, die allemaal zijn voorzien van comfortabele Sweet Bed by ibis bedden en gratis WiFi, is voor ons een grote motivatie. Onze recente renovatie in 2019 heeft als doel gehad om onze gasten een nog betere hotelervaring te bieden.Een volgende keer verwelkomen we u graag opnieuw.Met vriendelijke groet,Jody Brink, Hotel Manager

2/10 Terrible

Jantina a

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jody Brink, Hotel Manager on 28 Feb 2024
Beste Jantina,Bedankt voor dit bericht.Spijtig dat uw verblijf niet naar tevredenheid was. We hadden graag geweten wat we kunnen verbeteren om u een betere ervaring te bieden.Met hartelijke groeten en graag tot een volgende keer,Jody Brink, Hotel Manager