I am truly sorry you felt it was dirty.

It sounds like you had a disappointing experience at that hotel. It's frustrating when accommodations don't meet expectations, especially when there's construction or maintenance issues that weren't disclosed beforehand. Leaving a review detailing your experience can be helpful for both potential guests and the hotel management to address these issues.

I'm sorry to hear about your experience with the TV and noise during your stay. It sounds like it really affected your comfort. Have you had a chance to report these issues to the hotel staff? Additionally, providing feedback like this can help the hotel improve their services for future guests. If there's anything specific you'd like advice on regarding this situation, feel free to ask!

It sounds like you had a mix of comfort and minor inconveniences during your stay. Comfy beds can make all the difference, but it's understandable to be a bit frustrated if housekeeping missed cleaning up a leftover item or if they were overly eager to attend to the room before checkout time. Did you mention these issues to the staff during your stay? Sometimes, letting them know can help improve your experience and prevent similar issues for future guests.

Thank you for staying with us.

It sounds like you had quite the experience! When amenities like the pool and fitness machines aren't functioning properly, it can certainly put a damper on things, especially if you were looking forward to using them. And unpleasant smells can really detract from the overall atmosphere. Did you manage to address these issues with the management or staff?

It's frustrating when a place you've enjoyed in the past doesn't meet your expectations. Declining quality and poor customer service can definitely put a damper on the experience. Have you considered providing feedback to the hotel management? Not only does this give you a chance to express your concerns, but it can also help other travelers make informed decisions. Additionally, if you're open to it, exploring alternative accommodations for future stays might be worth considering.

Thank you for your rating of our hotel

We sincerely apologize for the multiple issues you encountered during your recent stay at our hotel. Your feedback is incredibly important to us, and we regret that we fell short of providing you with the comfortable and enjoyable experience that we strive to offer all our guests.The conditions you described, including frayed carpet, a dusty TV, rust stains on the tub, and a burnt-out light bulb in the bathroom, are unacceptable, and we are truly sorry for any inconvenience or discomfort they may have caused you.Please know that we take these matters seriously, and we are working diligently to address and rectify each of these issues. Our housekeeping and maintenance teams will be addressing the cleanliness and maintenance concerns in the room you occupied to ensure that they are promptly resolved.We understand that this experience may have tarnished your impression of our hotel, but we hope you will consider giving us another opportunity to provide you with the exceptional stay that you deserve. If you choose to return, please don't hesitate to reach out to us directly, and we will do everything in our power to ensure that your next visit exceeds your expectations in every way.Once again, we apologize for the inconvenience, and we appreciate your understanding and patience as we work to improve.Warm regards,

I am deeply sorry to hear about the numerous issues you encountered during your recent stay at our hotel. Your experience does not align with the standards of cleanliness, maintenance, and guest satisfaction that we strive to maintain.It is unacceptable that you had to endure multiple room changes due to various issues, including a malfunctioning TV, an uncleaned room, a noisy HVAC unit, and a broken TV stand. I want to extend my sincerest apologies for the inconvenience and frustration caused by these issues. Rest assured, we take your feedback seriously, and we are committed to addressing these maintenance and cleanliness issues promptly to prevent similar occurrences in the future.Regarding the pool, we understand the disappointment of its closure and apologize for any inconvenience this may have caused during your stay. We are actively working to resolve any maintenance or safety concerns to ensure the pool can be reopened as soon as possible.Your feedback is invaluable to us, and I assure you that we are taking immediate steps to improve our maintenance and cleanliness procedures to provide a better experience for all our guests. If there's anything else we can do to make amends for your experience or if you have any further concerns, please do not hesitate to reach out to us directly.We hope you will consider giving us another chance to provide you with the exceptional stay you deserve. If you choose to return, we will do everything in our power to ensure that your next visit exceeds your expectations in every way.Thank you for bringing these issues to our attention, and we appreciate your understanding and patience as we work to address them.Warm regards,

Thank you for the positive review we appreciate your feedback.

Thank you for the positive review we appreciate your feedback.

Thank you for the positive review we appreciate your feedback.

Thank you for the positive review we appreciate your feedback.

Thank you for the positive review we appreciate your feedback.

Thank you for the review.

Sorry we did not give better service than a 1.

Thank you for the review. Ill share this with the staff.

Thank you for the review.

Thank you for the review.

Thank you for your rating of our hotel.

Thank you for taking time to rate our hotel.

Thank you so much for taking the time to share your positive feedback! We are thrilled to hear that you found our staff very friendly and that your room was clean and comfortable. Providing a welcoming and comfortable experience is our top priority, and it's always rewarding to know when we've succeeded.

Thank you for the review! We appreciate it! Hope to see you again soon!

Thank you for your rating of our hotel.

Thank you for the review we appreciate your feedback, we actually do not control the thermostats as the units are controlled either on the unit its self or off the actual thermostat on the wall.

Thank you for the review! We appreciate it! Hope too see you again.

Thank you for the review! We appreciate it! Hope to see you again.

Thank you for the review! We appreciate it! Hope to see you again soon!

Thank you for the review! We appreciate it! Hope to see you again soon!

Thank you for the review! We appreciate it! Hope to see you again soon!

unfortunately we can not guarantee the request that are made due to not having the available. These issues are being worked on with the key cards but we cannot rush when the parts and technician come in. we hope you give us another chance in the future.

Thank you for the review! We appreciate it! Hope to see you again soon!

Thank you for the review! We appreciate it! Hope to see you again soon!

So happy to hear about your stay with us! We appreciate your review and hope to see you again!

Thank you so much for your review and we are sorry the experience was not what you expected. Fortunately we were able to fix the plumbing problem and are working hard to make sure guests are comfortable when they choose to stay here at Sleep Inn. We do hope to see you again!

Thank you for the review we appreciate your feedback. These issues have been addressed.

Thank you for the review we appreciate you're feedback. We are getting the door locks upgraded sadly we are just waiting on the new locks to come in and the technician.

I hope this message finds you well. I am writing to express my sincere apologies for the extremely disappointing experience you had during your stay at Sleep Inn & Suites West Medical Center in Amarillo, Texas, on December 21, 2023. Your feedback is deeply concerning, and I want to assure you that we take such matters very seriously.Regarding the double billing, I am truly sorry for the error and any inconvenience it has caused. We will investigate this issue promptly and take corrective action to refund the overcharge to your credit card. Please rest assured that this is not our standard practice, and we are committed to resolving the billing discrepancy as soon as possible.Once again, I apologize for the multiple issues you encountered during your stay. We appreciate your bringing them to our attention, and we are committed to making the necessary improvements to prevent such incidents in the future.

Thank you for the review we appreciate you're feedback. The pool and hot tub is almost ready to open just waiting on a few more parts.

Thank you for the review we appreciate you're feedback.

new door locks have been ordered and we are just waiting for then to come in. we appreciate you're feedback.

Thank you for staying with us and, i apologize for the inconvenience.

Thank you for the review we appreciate you're feedback.

Thank you for the review we appreciate you're feedback.