Cleveland Airport Hotels from NZ$104 (CLE)

"Temp was fine. Parking fine"

"The staff was so nice and accommodating in picking me up from the airport and checking me in. I liked that I didn’t have to rent a car. Uber was easy to get when needed. The complimentary breakfast offered great protein options as well as the mini-mart. Prices at the mini-mart were reasonable. "

"Room was fine a little outdated. Bed was comfortable. WiFi was spotty. For the price the room was fine biggest issue was wifi. "

"Pictures do not represent what this hotel really is. Run down and absolutely deplorable. "

"Our experience at this property was extremely disappointing due to the unacceptable cleanliness of both rooms we were given. The first room was visibly unsanitary- the floor was sticky, and there were crumbs, dirt, hair, and general filth throughout. We reported this to the front desk and were given a key to another room. The staff member did not inspect the new room or verify that it was clean, and unfortunately, the second room was just as dirty as the first. Given the condition of both rooms, I contacted corporate immediately, as it was evident that cleanliness is not a priority at this location. After doing so, the manager emailed us with statements that were blatantly false. They claimed they had shown us the second room and that we confirmed it was satisfactory, neither of which happened. They also stated we waited several hours to raise our concerns, when in reality I notified the front desk within 15 minutes, and called corporate within 15 minutes of entering the second room. Not only was the property in unacceptable condition, but the manager chose to provide inaccurate information rather than address the issue professionally. I have escalated this matter again to corporate, though I am not confident any meaningful action will be taken. If you are looking for a clean, well-maintained room, I strongly recommend avoiding this property. We skipped the free breakfast, as we did not trust the food's cleanliness given the overall lack of sanitation observed at the motel."

"Nice breakfast."

"Did not receive maid service once in my 3 night/4 day stay. "

"We were only there for a few hours on a layover, but the staff was courteous in the room was very clean."

"This is the perfect hotel for early morning flights out of CLE. With breakfast included and a free shuttle to the airport, you really can't go wrong. Everyone is always friendly and welcoming at the front counter, especially Shannon. She goes above and beyond when it comes to customer service. This will always be my go-to. "