"We booked a regular standard queen room, however we were given an accessible room. Upon trying to change, initially it was deemed that I had incorrectly booked, but upon showing proof, they ascertained that it was a hotels.com issue. After a fair bit of to & fro, the front staff managed to provide a room as per the original booking.
The hotel was definitely too pricey, we paid almost double the regular rate, all hotels were hiked up due to the concert & events during the week. Breakfast was included but generally average. It was overall an expensive stay.
The front office did their best to accomodate where possible and rooms were clean with good, on time housekeeping.
Location was very central, so that was great.
"
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