First impression was the staff was really polite and helpful, even helped carry our luggages from the car till the room.Gives a warm feeling to guest and is very friendly as well.Room is very clean and comfortable especially with the super king size bed that we got.And although there was karaoke session, the double layered windows provided enough sound proofing that my 2 kids could sleep through.Access to food and shops along Jonker was easy as well.The only cons is the staircase to the rooms, it can be a hassle if no one is there to help carry the luggages
Gingerflower Boutique Hotel is a charming little hotel that is conveniently located, with Jonker Walk just a street away and the malls (Pahlawan, Hatten & Mahkota) within walking distance. Hotel staff are very warm, friendly and attentive to our needs - one staff even offered us home-made mango dessert! Rooms are clean, pleasant and of comfortable size. Will definitely stay there again and recommend it to visitors to Malacca.
Room is slightly small however its rather comfortable for a night stay.
The breakfast was just slightly about par as not much choice and the taste is rather lack.
Assisted by concierge for taxi for a 5 mins drive but the taxi so much overcharged.
2nd time stay in Malacca. Great Water Theme Park. This time stayed in 3 bedroom apartment which is reasonably comfortable and spacious. Set back is only the check in process which is terribly slow as only 2 staffs on duty to entertain check-ins. At about 7plus we went out for dinner and was to our surprise that the whole level corridor was in total darkness. Quite scary. Anyway light was up when we return. Also the housekeeping service is tremendously slow. Took hours to send up ironing set and extra pillows. 2nd night they only gave 4 mineral bottles instead of 6 mineral bottles (for a 3-bedroom apartment), called to send up the 2 bottles, nobody came up till we check out! Other than these, kids love the Water Theme Park, otherwise will not considering to return stay anymore.
I booked for twin room (2 singles) but got upgraded with triple room with 1 queen bed and 1 singles for absolutely free. With large bed and larger room, who doesn't love that right? We love the hotel ambient and we felt so comfortable!