Important Information:

• After landing, proceed to the international arrivals terminal.
• Meet the staff holding a placard with your English name in the arrival hall.
• Follow the staff for VIP immigration clearance assistance.: Personal assistance for post-flight procedures: Standard Fast Track Service for Arrival Immigration Check at Line 4

Inclusions

• Support immigration procedures.

Exclusions

• Tipping the guide
• Meals and dining expenses
• Service charge / tips
• Insurance
• Visa application processing fees
• Visa stamping fee (not included; payable directly to the immigration authority)
• Personal expenses
• Other expenses not mentioned

How To Use

• Show Mobile Ticket: to the operator represent at immigration area.
• The operator will hold a signboard with your name at the immigration area.

Important Information

• Please arrive at the designated meeting point at least 2 hours before departure.
• Check in with your airline first, then send a message to notify us when you are on your way to counters E–F.
• Standard Fast Track Service for Departure Immigration Check at Line 4

Inclusions

• Contact in advance to schedule a pick up time.
• Pick up at airport lobby.
• Support check in procedures and priority exit.

Exclusions

• Tipping the guide
• Meals and dining expenses
• Service charge / tips
• Insurance
• Visa application processing fees
• Visa stamping fee (not included; payable directly to the immigration authority)
• Personal expenses
• Other expenses not mentioned

How To Use

• Show Mobile Ticket: to the operator.
• The operator will hold a signboard with your name at Pillar 6 - Departure Hall.

Important Notes:

• After landing, proceed to the international arrivals terminal.
• Meet the staff holding a placard with your English name in the arrival hall.
• Follow the staff for VIP immigration clearance assistance.: Personal assistance for post-flight procedures: Premium Fast Track Service for Arrival Immigration Check at Premium Line 2 & 3
• Collect your luggage with you

Inclusions

• Support immigration procedures.

Exclusions

• Meals and dining expenses
• Service charge / tips
• Insurance
• Visa application processing fees
• Visa stamping fee (not included; payable directly to the immigration authority)
• Personal expenses
• Other expenses not mentioned

How To Use

• Show Mobile Ticket: to the operator represent at immigration area.
• The operator will hold a signboard with your name at the immigration area.

Important Notes:

• Please arrive at the designated meeting point at least 2 hours before departure.
• Check in with your airline first, then send a message to notify us when you are on your way to counters E–F.
• Premium Fast Track Service for Immigration Check with Customs Check (X-Ray) at Departure

Inclusions

• Meet & Greet service by a dedicated airport representative at the departure terminal.
• Priority Departure Immigration Clearance.
• Priority Security Screening (Customs X-ray/Luggage Scanning).
• Expedited processing through departure formalities with minimal waiting time.

Exclusions

• Meals and dining expenses
• Service charge / tips
• Insurance
• Visa application processing fees
• Visa stamping fee (not included; payable directly to the immigration authority)
• Personal expenses
• Other expenses not mentioned

How To Use

• Show Mobile Ticket: to the operator represent at immigration area.
• The operator will hold a signboard with your name at the immigration area.