Enjoy a comfortable and private transfer from Florence Train Station Santa Maria Novella to your Hotel in Florence City Centre, choosing two options: -- by fully equipped Business Car Mercedes Benz E Class or similar, up to 3 passengers. -- by fully equipped Minivan Mercedes Benz V Class or similar, up to 6 passengers. Our Chauffeurs will be waiting at the arrival lounge just after you pick up your luggage and hold up a sign showing the name of the lead passenger. If there is a problem finding our Chauffeurs please contact the phone number shown on your voucher. All incoming trains are monitored, so you are safe in case your arrival is delayed. This service is available 24/7, year-round. Your private Chauffeur speaks English/Italian and will be happy to help you with any questions you may have about the city. We would appreciate it if you provide us with your mobile or cell phone number to contact you in case of any change or if our Chauffeur can't see you at the meeting point. In the confirmation, you will also receive our 24/7 emergency number, and in case of any query please do not hesitate to contact us.