You will be greeted and then fitted with helmets and given a complementary bottle of water in a hi-vis back pack. A comprehensive briefing on the how to operate the bikes follows. In this you will be given tips on how to ride safely and get the best enjoyment out of your riding experience.
We will talk about the best route for you, according to your wants and abilities, including telling your where the best refreshment stops are.
We will assist you to download a free to use app on to your smart phone that will enable you to easily navigate your chosen route.
We will explain what to to do in the unlikely case of a puncture (our bike have self sealing tyres), or even more unlikely equipment malfunction. If a puncture won't seal or a brakedown cannot be fixed by talking to us on the phone, we will quickly deliver a replacement bike to you. Similarly if you find that you are unable to compete a ride we are able to collect both bike and rider.
At the end of your ride we really enjoy talking to you to see how you got on and to take note of any suggestions you may have.