Samut Prakan Province Waterpark Holidays

This is my 2nd time staying at this hotel. Just as the first time. The room was clean and the staff was very professional and polite. I must say the breakfast buffet offered lots of choices and the staff that managed the buffet was always friendly. Special thanks to Ivy at the front desk. Ivy was always friendly and even remembered me from the last time I stayed at this hotel. What a great memory Ivy has. Made me feel even more welcome. I’ll definitely will stay at this hotel again when I’m back in Bangkok. Its location is perfect lots to do and great shopping and dinning close by.

We have been staying here every time we come to Bangkok since 2017. That in itself tells you all that you need to know. We have noticed a few small things as time passes though. The interior is certainly getting a bit old. Also during breakfast there used to be an egg station that cooked eggs as you liked. I missed that this trip. We are coming back for another 4 night stay in a few weeks

May need some changes.

Overall: Mixed experience — great staff and lounge perks, but the property itself feels dated in places and some aspects are surprisingly inconvenient for a luxury hotel. Cons • Balcony doors are permanently locked, which is disappointing considering the views the hotel promotes and the large balconies on every room. This fact is NOT disclosed when booking or in advance. • No on-site shop for basics like snacks, sunscreen, or small essentials. • Room keys are very impractical – a thick faux-leather card holder that doesn’t fit easily into a wallet or pocket. Digital room keys via phone would be a huge improvement. • Electrics feel dated. In my room (5414), the Do Not Disturb and housekeeping buttons didn’t work. • Shower drainage issue – the tray fills up and can overflow if you shower for too long. • Elevators can get very busy, especially at peak time, so getting up/down can take extra time • Staff knowledge about the local bar/dining and sky bar scene was very limited. For example, several staff members asked were unfamiliar with nearby places like Nobu (world famous Japanese restaurant chain) or Le Du Kaan (famous Asian restaurant with Michelin star chef) which are direct competitors to the hotel’s Sky Bar and close-by • Sky Bar is extremely overpriced. We paid over £60 for a glass of Sangiovese and a rum & cola, it’s a tourist trap and best to avoid drinking or dining there. In my opinion, Le Du Kaan offers significantly better views, facilities and finish

I loved staying here, nice staff and a nice atmosphere

Excellent hotel, friendly staff, excellent breakfast buffet

Overall: Mixed experience — great staff and lounge perks, but the property itself feels dated in places and some aspects are surprisingly inconvenient for a luxury hotel. Cons • Balcony doors are permanently locked, which is disappointing considering the views the hotel promotes and the large balconies on every room. This fact is NOT disclosed when booking or in advance. • No on-site shop for basics like snacks, sunscreen, or small essentials. • Room keys are very impractical – a thick faux-leather card holder that doesn’t fit easily into a wallet or pocket. Digital room keys via phone would be a huge improvement. • Electrics feel dated. In my room (5414), the Do Not Disturb and housekeeping buttons didn’t work. • Shower drainage issue – the tray fills up and can overflow if you shower for too long. • Elevators can get very busy, especially at peak time, so getting up/down can take extra time • Staff knowledge about the local bar/dining and sky bar scene was very limited. For example, several staff members asked were unfamiliar with nearby places like Nobu (world famous Japanese restaurant chain) or Le Du Kaan (famous Asian restaurant with Michelin star chef) which are direct competitors to the hotel’s Sky Bar and close-by • Sky Bar is extremely overpriced. We paid over £60 for a glass of Sangiovese and a rum & cola, it’s a tourist trap and best to avoid drinking or dining there. In my opinion, Le Du Kaan offers significantly better views, facilities and finish

for the price its luxurious for its amenities