Lake Sarnen Waterpark Holidays

Excellent room , well maintained hotel , very close to bahn

Its a good hotel overall, just no Air conditioning, just be prepared if you’re traveling from the USA

My stay at CitizenM Zurich was outstanding from start to finish. The hotel is modern, stylish, spotless, and in a fantastic location, making it easy to explore the city. What truly made this stay exceptional, however, was the staff. Every single team member I interacted with was incredibly welcoming, professional, and genuinely friendly. They always greeted guests with a smile, were happy to answer questions, and went above and beyond to make sure I felt comfortable throughout my stay. Their positive attitude and attention to detail created such a warm and inviting atmosphere that it felt like being welcomed by friends rather than checking into a hotel. The rooms are smartly designed, the bed is extremely comfortable, and the technology throughout the hotel is intuitive and fun to use. Combined with the exceptional customer service, CitizenM Zurich offers a memorable experience that exceeds expectations. I highly recommend this hotel to anyone visiting Zurich. A special thank you to the amazing staff for making my trip so enjoyable. I will definitely be back!

Thoroughly enjoyed my stay here. The rooms were comfortable and had a free minibar in room with water, soda, beer, peanuts and a chocolate. I forgot something in my room and staff went above and beyond to find and hold it for me until I returned to the city. Conveniently located with nearby shops, restaurants and dining. Walking path near by as well. Loved the loaner bag to use as I explored the city and other little touches. I only wish I had more time there!

Very nice Hotel. Great customer service and support.

Everything was absolutely fantastic. I met one of the house keepers and I spoke to a several of staff members they were very helpful and polite. The only thing that needs adjusting is the door it would be nice if there’s a safety chain inside as I am a solo female traveler and things like this makes me feel safer. But overall it was a wonderful experience. Thanks to airport Zürich staff.

Good hotel with great location. Friendly staff.