Serangan Waterpark Holidays

The service was amazing, the villas are a little tired but the location and the staff make up for it.

The property was beautiful and the staff were amazing and very attentive - nothing was an issue.

Privacy in a large 400m2 green walled garden villa with pool. Quiet. The twice daily room clean conducted whilst you were dining was above and beyond many very expensive properties we have stayed in. Staff were very friendly and nothing was too much trouble. Restaurant was good with an Indonesian menu. This property is away from the beach area and restaurants but they do provide transport free of charge to get you there and back. For a restful experience we highly recommend it.

Loved this property- location was great , 4min walk to beach. Villa slightly dated, alot of maintenance required in some and not all standardised with appliances . Ie. some had microwaves some not . breakfast was mediocre, Orange juice was the best . Staff were friendly. Great for families or groups as villas are all close to each other each with their own pool. Air cond was bit noisy in room . Shops and restaurants close by.

Excellent hotel, especially the breakfast 10/10.

The service was amazing, the villas are a little tired but the location and the staff make up for it.

Loved this property- location was great , 4min walk to beach. Villa slightly dated, alot of maintenance required in some and not all standardised with appliances . Ie. some had microwaves some not . breakfast was mediocre, Orange juice was the best . Staff were friendly. Great for families or groups as villas are all close to each other each with their own pool. Air cond was bit noisy in room . Shops and restaurants close by.

From the Front counter, restaurant to housekeeping staff were friendly and very helpful at all times they have a free option to take you for your food shopping, Jimbaran beach etc..I believe that was a good touch to the already great service. The Villa is fantastic modern, vert tidy and the pool was always cleaned by staff everyday very private and spacious. The web app was very handy, the staff always replied to our shopping needs, laundry etc. The chef also had a variety of options and the buffet was delicious with a different twist of food everyday again the staff was amazing there. We tried the royal spa that was great and the loungearea was a fun touch to the place.The price was well worth it my wife and I really enjoyed our stay. What an experience 10 out of 10 Thank you. We will be coming back in the future for sure.

Really enjoyed our stay! Staff are pros at friendliness and customer service, surpassing our expectations tremendously. It’s slightly outside Ubud center so a lot more quiet but has shuttles to get you to town easily. Would highly recommend a stay here if in the Ubud area.

It was beautiful and the staff was great.

The property was beautiful and the staff was very friendly. The accommodations were clean and the whole setting was really peaceful and beautiful. Our room was great and the AC worked well. The breakfast menu and food quality was great as well!

Very friendly and helpful staff, kindly upgrade our room to a spacious suite. Food is good. Water pressure in the bathroom is a bit weak.

Beautiful hotel with friendly and helpful staff, comfortable room with sea view.

This is an excellent resort to stay at. The food was great, rooms comfortable and service was top notch. Highly recommended.