Malaysia Waterpark Holidays

The rooms were great & the staff are very helpful & kind. I highly recommend this hotel, it was one of my best hotel stays.

The hotel was very nice, check in was easy, the staff were very nice, easy to understand and helpful. The restaurant was nicely presented, the pool was amazing as was the ample sunbathing areas. The pool towel hut was always well stocked and the servers were always well presented and kind. There was also a nice area to purchase lunch and drinks through. I recommend the whole coconuts and the fish and chips. The MaiTai and pina colada cocktails were also refreshing. There were also massage people in the sunbathing area. Sun and Ricky (001) were particularly good! The room was BIG, king size bed, balcony, decent enough drawers and a closet. Big TV, big shower, bath and bathroom. Well lit and full floor to cieling balcony doors. However the room had black mould in it. It seemed to be painted over but it didnt help. I googled reviews and there was one tgat spoke about the mould and we spoke to a couple who were staying there when we were there and they had to move rooms twice. My wife and I bought some vinegar and cleaned the walls which made it better. We are also on the understanding that the hotel has been bought by another hotel company who will be renovating it. I hope it gets better as this hotel is pretty good. Just leave out the mould.

Lack of information on what the facilities were and where they are. Seem to want to get you to spend at every juncture. Invited to use facilities at other hotel without explaining there was a charge. Bill at end confusing