Zell am See-Kaprun Ski Holidays

This property was beautiful and comfortable.

Very happy with this hotel and would recommend it to everyone

I stayed at Hotel Salzburgerhof, which is advertised as a 5-star hotel, but it didn’t meet that standard. The first room we were given had no view at all — it was on the ground floor with windows directly facing another building, despite having booked a room with a view. The hotel also doesn’t have direct lake access, which was surprising for its category. After some discussion, we were moved to a room on a higher floor with a lake view, but even that room lacked basic 5-star amenities — it was very minimal. The interior felt outdated and didn’t reflect the luxury one would expect from a hotel of this rating. Another disappointing detail was breakfast. You are assigned a table and not allowed to choose where you sit — even if there are empty tables with a view. This is quite ridiculous for a 5-star hotel and really takes away from the experience. Overall, our stay felt more like a 3-star experience rather than a 5-star one.

Clean helpful staff rooms a bit dated cramped and facing apartment building across street

Would highly recommend this hotel for a great location and excellent staff!!!

I stayed at Hotel Salzburgerhof, which is advertised as a 5-star hotel, but it didn’t meet that standard. The first room we were given had no view at all — it was on the ground floor with windows directly facing another building, despite having booked a room with a view. The hotel also doesn’t have direct lake access, which was surprising for its category. After some discussion, we were moved to a room on a higher floor with a lake view, but even that room lacked basic 5-star amenities — it was very minimal. The interior felt outdated and didn’t reflect the luxury one would expect from a hotel of this rating. Another disappointing detail was breakfast. You are assigned a table and not allowed to choose where you sit — even if there are empty tables with a view. This is quite ridiculous for a 5-star hotel and really takes away from the experience. Overall, our stay felt more like a 3-star experience rather than a 5-star one.